Virgin Media service status in Gunnislake, England

Problems in the last 24 hours in Gunnislake, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gunnislake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gunnislake, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

City	Problem Type	Report Time
Plymouth	Internet	3 days ago
Plymouth	Internet	5 days ago
Plymouth	Internet	6 days ago
Plymouth	Internet	6 days ago
Plymouth	Wi-fi	8 days ago
Plymouth	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gunnislake, England

Latest outage, problems and issue reports in Gunnislake and nearby locations:

• 
  Rowe-NET (@RoweNET_SW) reported 3 minutes ago from Plymouth, England

  @ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.

• 
  Richard Aston (@Randombeats) reported 3 minutes ago from Lee Mill Bridge, England

  @virginmedia Thanks, will we automatically be credited for loss of service?

• 
  Liv (@livs_spamm) reported 6 minutes ago from Plymouth, England

  @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

• 
  evolving suns audio (@EvolvingSuns) reported 10 minutes ago from Plymouth, England

  @virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please

• 
  Leila Nottage (@LeilaNottage) reported 11 minutes ago from Plymouth, England

  @virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.

• 
  Gary Holder (@chuckholder) reported 12 minutes ago from Plymouth, England

  @virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.

• 
  Leila Nottage (@LeilaNottage) reported 15 minutes ago from Plymouth, England

  @virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.

• 
  Gary Futcher (@gafutch) reported 16 minutes ago from Plymouth, England

  @virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.

• 
  Sarah Dawe💞 (@chickdawe6) reported 18 minutes ago from Plymouth, England

  @virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!

• 
  James Smith (@RUTrainingToday) reported 22 minutes ago from Plympton, England

  @marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.

• 
  Gary Futcher (@gafutch) reported 28 minutes ago from Plymouth, England

  No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.

• 
  Numbers (UK) ltd. (@NumbersUKLtd) reported 32 minutes ago from Saltash, England

  @virginmedia can you give me an update on the internet issues in Plymouth?

• 
  Sarah Dawe💞 (@chickdawe6) reported 39 minutes ago from Plymouth, England

  @virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia

• 
  David Graham (@swdave261066) reported 44 minutes ago from Plymouth, England

  @virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.

• 
  Dominic (@CorkDominic) reported 44 minutes ago from Plymouth, England

  @virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.

• 
  nick tasker (@NickTasker70) reported 48 minutes ago from Plymouth, England

  @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

• 
  Leila Nottage (@LeilaNottage) reported 51 minutes ago from Plymouth, England

  @virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.

• 
  Paul (@jonesy73) reported 54 minutes ago from Plymouth, England

  @virginmedia Is the broadband not working in Plymouth?

• 
  Admiral Pete (@RanscombePeter) reported 56 minutes ago from Plymouth, England

  I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?

• 
  Jordan 🪴 (@Jordan4Instance) reported 60 minutes ago from Plymouth, England

  Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Cassidy (@scottycass88) reported 5 minutes ago

  @virginmedia left in limbo and everything your customer service team is all bollocks. Were .enter to be connected today and because of a **** up on your part we are stuck with no broadband till mid january. Happy Christmas my arse. Useless.

• 
  Steve 🐍 (@sonysteve1) reported 5 minutes ago

  @zacbowden @windowscentral @virginmedia Virgin media’s hubs are total shite . And should not be installed. I’ve turned mine into a modem and now use a mesh 6 router . Problem solved .

• 
  DT (@davetainton) reported 10 minutes ago

  @virginmedia I’ve been trying to get help from your chat but after about 5 days of being asked if I’m the account holder 10 times and speaking to 8 people I’m getting nowhere.. anyone able to help

• 
  RThomas (@Mr_RThomas) reported 10 minutes ago from Lambeth, England

  @virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX

• 
  Elizabeth McCafferty (@ElizabethMcCaf8) reported 16 minutes ago

  @virginmedia are an absolute joke on hold for 30mins for the thousandth time for the advisor to hang up 🤬 sick of having no service we pay good money for

• 
  Zac Bowden (@zacbowden) reported 22 minutes ago

  @sonysteve1 @windowscentral @virginmedia I do the same. That doesn't help if the ISP isn't providing the service bit though

• 
  HelenB (@HelenB50535129) reported 24 minutes ago

  @virginmedia what absolute shambolic customer service- gave req notice..as I’ve moved, called 6 times & still no further forward, even had a staff member cancel my disconnection,4 calls tonight,cut off twice& put on hold for 22 mins just before you close, guess what,still no help

• 
  Zac Bowden (@zacbowden) reported 24 minutes ago

  @virginmedia Your site says there are no known issues. My Internet is now totally dead.

• 
  abbywilkesphotography (@abbywilkes) reported 25 minutes ago

  @virginmedia @Nikkicf80 Constantly, CONSTANTLY dropping out. Not a happy customer amd we have hub4....

• 
  John (exocet861) (@turner8619) reported 27 minutes ago

  @virginmedia Nope nothing I've had no tangible correspondence from you guys just my phone calls my messages my never ending being passed around