Virgin Media outages and service status in Gunnislake, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gunnislake, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (72%)
- Internet (22%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gunnislake, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gunnislake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gunnislake, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
TV | 3 days ago |
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Plymouth
|
TV | 3 days ago |
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Plymouth
|
TV | 4 days ago |
|
Plymouth
|
Internet | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Virgin Media Issues Reports Near Gunnislake, England
Latest outage, problems and issue reports in Gunnislake and nearby locations:
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Mark Kirk (@markkirk_01) reported from Plymouth, EnglandDisappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Ines Lopes (@Iacobus35) reported from Plymouth, England@virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.
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Kim Irving (@lovebird159) reported from Plympton, England@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
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PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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James Smith (@RUTrainingToday) reported from Plympton, England@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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matelot79 (@navyveteran79) reported from Plymouth, England@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Gary Futcher (@gafutch) reported from Plymouth, England@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Dominic (@CorkDominic) reported from Plymouth, England@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Ines Lopes (@Iacobus35) reported from Plymouth, England@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Cheryl Lockett (@cheryljlockett) reported from Plymouth, England@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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james (@206gtidude1981) reported from Plymouth, England@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill (@NewGolfer1414) reported@virginmedia What are you going to do? Tweet the issue away, you company is a joke your customer service is non existent and I'm leaving your services immediately. Pathetic
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ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported@Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!
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Tony McMahon 🇪🇺 (@devoidofthought) reported@virginmedia broadband / tv issue in PE27. Any clue on resolution? My son's trying to revise for A levels!!
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Graham (@g_hannam) reported@virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem
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George Homilton (@georgehomiltonx) reported@Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.
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Ian Gee (@IanGee19) reported@Benleo @virginmedia Gutter levels of service are the across the board these days, Ben. Even the Royal College of Surgeons are guilty of second class (or lower), third world standards of service, unless it’s just contemptible, haughty arrogance. @RCSnews #RCSEngland
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Longevity Peptides (@longpeptides) reported@Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.
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We need Restore Britain (@katesonly) reported@Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage
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England My Country I Love You (@UpTheVibration) reported@jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time