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Virgin Media

Virgin Media outages and service status in Gunnislake, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Gunnislake, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 23, 10:21 PM GMT+1.
  • 63% Internet (63%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in Gunnislake come from postal codes PL18 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gunnislake, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gunnislake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gunnislake, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth Wi-fi 5 days ago
Plymouth Internet 9 days ago

Nearby cities with recent reports

Plymouth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gunnislake, England

Latest outage, problems and issue reports in Gunnislake and nearby locations:

  • Iacobus35
    Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.

  • Tony_Reynolds62
    Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.

  • AdzC7
    Adam Cannan (@AdzC7) reported from Plymouth, England

    @virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults

  • _SamBarker_
    Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • 206gtidude1981
    james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    @virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.

  • navyveteran79
    matelot79 (@navyveteran79) reported from Plymouth, England

    @virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer

  • donaldandy
    andy (@donaldandy) reported from Plympton, England

    @virginmedia Terrible

  • donaldandy
    andy (@donaldandy) reported from Plympton, England

    Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡

  • lovebird159
    Kim Irving (@lovebird159) reported from Plympton, England

    @virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !

  • PsychoUKNas666
    PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit

  • Steve_M_Prior
    Steve Prior (@Steve_M_Prior) reported from Manadon, England

    @virginmedia any update to internet at PL4 area? Still down.

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...

  • Jillnarin
    napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'

  • gafutch
    Gary Futcher (@gafutch) reported from Plymouth, England

    @virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.

  • barrowemma
    Emma Barrow (@barrowemma) reported from Plympton, England

    @virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.

  • Dale_Ward_
    Dale Ward (@Dale_Ward_) reported from Plymouth, England

    Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.

  • CallumXGames
    CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!

  • CorkDominic
    Dominic (@CorkDominic) reported from Plymouth, England

    @virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanTaylor86
    DT (@DanTaylor86) reported

    @virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

  • reniferlopez
    Daniel (@reniferlopez) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • trulyprashanth
    prashanth (@trulyprashanth) reported

    @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

  • HaggisJuli93452
    Jules (@HaggisJuli93452) reported

    @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

  • rickysmith1965
    Richard Smith (@rickysmith1965) reported

    @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

  • SenosLIVE
    Seno (@SenosLIVE) reported

    @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

  • ScottWLFord
    Scott W L Ford (TICK) (@ScottWLFord) reported

    @virginmedia - what are you playing at? My TiVo not working! Intermittence signal problem went on week this week! Now my new 360 thingy remote I got it from start of this week. Only to find out I had to order a 360 box it’ll take a week or so? Had enough now.

  • craigyh74
    craigyh (@craigyh74) reported

    @virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number

  • socialshazza
    ✫ Sharon Bellamy 🦖 (@socialshazza) reported

    I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)