Virgin Media Outage Report in Guilsborough, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Guilsborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guilsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Guilsborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Wi-fi | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guilsborough, England
Latest outage, problems and issue reports in Guilsborough and nearby locations:
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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cMsUnited
(@cMsUnited) reported
from
Rugby, England
@virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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richard wilson
(@rcw1969) reported
from
Rugby, England
So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary caswell
(@gary_caswell) reported
@virginmedia Yes it says there is a problem but this has been going on for a week, does it take a week to fix a problem ?
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Jessspare Louise
(@JessspareL) reported
@virginmedia Your customer service is absolutely appalling, we have been ringing up for hours and the staff we have spoken too have treated us so poorly It's completely ridiculous
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Jessspare Louise
(@JessspareL) reported
@virginmedia We've just moved house, been waiting for wifi to be put in, was meant to be today, but has now been moved till the 11th of June!! We all hve to work from home and we don't have enough mobile data to cover your mistake! Your phone customer service is appalling
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Stewart Rowe
(@Stewart_1592) reported
@virginmedia That’s a shame, as said were nowhere near a virgin network area. Thanks for getting back to me
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mike
(@mike23002258) reported
@virginmedia So the technician that was confirmed in a text that was coming today was automatically cancelled with no notification to me. Just called again and now been told I will get a technician on bank holiday Thursday - so a week without service and my weekend ruined - nice one
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Rob Kilbey
(@KilbeyRob) reported
@virginmedia Text message update service has not sent any further info
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Jean Francois
(@JFLecas_London) reported
Another week starting with @virginmedia broadband not working! I spend more time using @VodafoneUK 4G and speaking to @virginmedia customer service (whatever it mean) than working. VIRGIN MEDIA FIXED YOUR BROADBAND PLEASE 😡😡😡
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Andrew Martin
(@AndrewM98568589) reported
@virginmedia please can you call us about my father's account which we have tried to cancel for over 4 months now but you keep cutting us off. At the moment you keep hounding an 84 year old terminally ill man for money.
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officialjrmac16
(@MrJGRMac) reported
@virginmedia I have an appointment today between 7am and 12pm and no one has made contact yet and no one arrived yet… do you have an update, I’m on hold to your customer care team for the past 30 mins
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vitalizing.eth
(@AyazAbbas_) reported
Does @virginmedia customer service just end the call if they don't feel like solving a problem? Been hung up on by 2 different operatives already this morning.