Virgin Media Outage Report in Sywell, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sywell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sywell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sywell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Kettering, Northampton, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Kettering |
Internet | |
| Northampton |
||
| Northampton |
||
| Kettering |
Internet | |
| Kettering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sywell, England
Latest outage, problems and issue reports in Sywell and nearby locations:
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chlo
(@Flynn_96) reported
@virginmedia can you please help
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Baba Gooner
(@Baba_Boss) reported
@virginmedia No estimated fix time. Yes multiple locations
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Lynne Kelly
(@lkellydub) reported
@virginmedia Afternoon! The last month or so, when i hit pause on a show on the virgin app my Spotify account kicks in even when it is not open. Every time. Feel this may be a firestick issue, not a your app problem!?! Or maybe combined...
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Georgina Katz
(@GeorgieKayyy) reported
@virginmedia They’ve visited 3 times now, and since I managed to get hold of the engineer first thing Friday to say it’s still not working they said they are escalating it… still not heard back from them even though I can’t work from home with my current WiFi !!
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bree
(@bre__f) reported
@virginmedia been on the phone to 4 different people now, 1 person very rude not wanting to help. The 2nd telling me it’s no his job & the 3rd & 4th placing me on hold and it hanging up.. and now you want to charge me £150!
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Sean Constable
(@BinkyMcBiff) reported
@virginmedia my new Firestick 4k cannot connect, old Firestick has no issues, new one can find the WiFi (v good signal) but just says connection issues. Can set up new Firestick via hotspot so not hardware? Done all the reboots etc - any suggestions?
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SwanDiff
(@swandiff) reported
@virginmedia If you had more engineers then they would be more available for more appointments but that would require investment in customer service at the cost of profit - can’t see how you think that’s not related
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Paul THORNE
(@harrewis) reported
@virginmedia Nearly 2 weeks since I first reported intermittent, poor WiFi by Wednesday…if anyone turns up.
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@virginmedia ah, ok. It's asking me to sign in using my old passcode so do I need to reset to factory settings before putting in hubby's old sim? We are staying with you for his mobile, just want to put it in a different phone.
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Sam Strong 🧀
(@RapidOwl) reported
@virginmedia I signed up for it via Virgin Media who prompted me to also log into O2. We never heard anything and neither your website or O2’s offer any way to figure out what’s going on. I’ve not spoken to you about Volt before.