Virgin Media Outage Report in Goole, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Goole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Goole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Goole, East Riding of Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Scunthorpe and Selby.
City | Problem Type | Report Time |
---|---|---|
Scunthorpe | ||
Scunthorpe | TV | |
Scunthorpe | TV | |
Scunthorpe | Internet | |
Selby | TV | |
Scunthorpe | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Goole, England
Latest outage, problems and issue reports in Goole and nearby locations:
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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George🪐
(@GeoSandersonn) reported
from
Bottesford, England
virgin media must be down again because she hasn’t replied to my message in 63 hours.
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Ken
(@kenhercock) reported
from
Scunthorpe, England
@djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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steve mounsor-shaw 💙💛
(@stevelufc01) reported
from
Scunthorpe, England
@virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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Jayne Rutter
(@JayneLouise_94) reported
from
Scunthorpe, England
Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia
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andy stones
(@andy_stones) reported
from
Scunthorpe, England
@virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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M@
(@mattrushbrooke) reported
from
Thorpe Willoughby, England
@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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neil mumby
(@Neil_mumby) reported
from
Scunthorpe, England
@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Leigh Herrick
(@Fatpepe1) reported
from
Bottesford, England
@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.
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Vicki Holmes
(@VMHolmes83) reported
from
Scunthorpe, England
@virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ScousePower 19
(@scousepower_19) reported
Best internet providers?? NOT @virginmedia though, they're a joke. Had no tv for 3 months coz the box has been broke & the internet's like a slug. But they've continually charged me monthly, cant get through on the phone, when I do I get told someone will contact me, never do🤢
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ChristheRetweeter
(@HatedbyMorons) reported
Oh and an ETA on a fix of 03:15am is not acceptable @virginmedia
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Mugga Tea
(@mugga_tea) reported
@virginmedia Just looked through the messages, when I was on the phone the customer service said "I can do tomorrow." So we booked for 4-7pm. Then looking at text messages it says Monday. So we wasted a day because the phone operator got his days mixed up.
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Paul_Gamble
(@Euro6times) reported
@scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well
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Claire Pearson
(@Missjadia) reported
Wish I'd never left @SkyUK fibre because everything about my @virginmedia is the worst service I've ever experienced
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Arabsteed
(@malsteed) reported
@virginmedia hi is there a problem with watching the football internationals sky sports on the red button, I’ve trying from early last week and it always says there are no events at this moment, but there is
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Matthew Perry
(@Matty2p) reported
@virginmedia I have a problem with the amplifier box and need to arrange a replacement, tried to speak to a customer service rep but just got put through some pathetic self test garbage, thought you were 24hr!?
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia Its down yet again! Now this has been an issue in this street (NE28) for just over 2 weeks since the 2 day outage. Nothing shows on the status page (but it never really does as you are pretty useless when it comes to area issues). When will this all be fixed so that it works?
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia can you make your internet work please, now been down for 30 mins and flashing green line. You had one job....
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vicky
(@vscobie17) reported
So @virginmedia can offer a new customer the same deal as I am currently on for £45 cheaper than what I am going to pay on a contract renewal deal! Been a customer for years! Contract cancelled it is then!