Virgin Media Outage Report in Rawcliffe, East Riding of Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rawcliffe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawcliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rawcliffe, England
Latest outage, problems and issue reports in Rawcliffe and nearby locations:
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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M@
(@mattrushbrooke) reported
from
Thorpe Willoughby, England
@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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The Davies Family on Tour !
(@Daviesfamontour) reported
from
Adwick le Street, England
@virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening
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Steve Clayson
(@steveclayson) reported
from
Carcroft, England
@SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hema
(@HomemadeByHema) reported
@virginmedia Well you leave me no choice but to go to another provider, as this does not help me in any way as this problem has been going on since 5th October !!
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Alan Moore
(@AlanMoore84) reported
@virginmedia spend hours on the phone with VM trying to get the £100 statement credit linked to failure of Wi-Fi Max guarantee. Nobody at the Call Centres has ever heard or it and point customers to Ofcom instead - despite the T&Cs being live on the website. I raise a complaint
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Frieda
(@Farida50392605) reported
@virginmedia hi our broadband seems to be down and we are down to our last few MB of data what’s going on ?!
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Anne Bell
(@Yorkshirebell) reported
@virginmedia No we have had no reply other than a automated one telling us it would be 28 days. Can you actually do something and investigate why nobody has been to re-connect our service? Rather than send us elsewhere in your organisation?
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Mind and Spirit with Angie Taylor
(@Angie_Taylor11) reported
@virginmedia you are the hardest company to deal with on the planet. 6 hours today to try to downgrade my package and I am still no further forward. 18 years a customer, not for much longer! #disgustingcustomerservice
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Stevie🌻🇺🇦 ✌️
(@Steviejb23271) reported
@virginmedia I change the package in good faith so I think and end up paying £25 quid for something I don't want or never hardly used... Ridiculous! 🤬🤬🤬
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Donella Hignett
(@DonellaHignett) reported
@virginmedia An update for you. We telephoned @virginmedia today as still not working after 7 working days, to be told that they have no record of our call last week and no ticket has been raised, so we can’t escalate it. Also told only basic Netflix not standard, which is wrong info again!
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jbbenjamin.sol #IStandWithRayFisher 🔜
(@jbwb2020) reported
@virginmedia So after two months of being billed wrongly at two addresses, you finally sort it, but instead of providing any form of recompense for lost time and aggro your response is 'well, we fixed our mistake, isn't that good enough?'. WTF? Seriously. I'm off to @SkyMediaUK!
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Brad 🦅 VTuber
(@BradachGaming) reported
@virginmedia i called your team they didnt help all they said if there is an issue and dont know when it will be fixed last time it took a week as you lot work slow but still take full payments i need my internet as i stream and to call you last time it cost me £20 as it was 4 times
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James Brook
(@JxmesBrook) reported
@virginmedia yesterday evening one of your employees hung up on me after been on the phone for 1 hour 29 minutes. Before hanging up, whilst she thought she put me on hold, I could hear her swearing and complaining. Once I made it clear I could hear her she put the phone down.