Virgin Media outages and service status in Carcroft, England

Problems in the last 24 hours in Carcroft, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carcroft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carcroft, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Rotherham, Castleford, Doncaster, Pontefract, and Mexborough.

City	Problem Type	Report Time
Normanton	Wi-fi	10 hours ago
Normanton	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Carcroft, England

Latest outage, problems and issue reports in Carcroft and nearby locations:

• 
  Steve Shaw (@Old_Wathonian) reported 6 minutes ago from Brampton Bierlow, England

  Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi

• 
  Sylvia (@slivaugh51) reported 7 minutes ago from Brampton Bierlow, England

  @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

• 
  Tom “Harlam” King (@HarlamTK) reported 7 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  paul whittick (@whittickdiver) reported 7 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported 8 minutes ago from Conisbrough, England

  @virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!

• 
  Andrew Poppleton 💙 (@popsgolf) reported 8 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  The Davies Family on Tour ! (@Daviesfamontour) reported 8 minutes ago from Adwick le Street, England

  @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

• 
  Rebecca Hardy (@RebeccaRose_B) reported 10 minutes ago from Doncaster, England

  @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 14 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Rhys 🇦🇹 (@RhysDRFC) reported 15 minutes ago from Doncaster, England

  Bit ironic that their name is virgin media considering how much they go down on me.

• 
  Anita Whittaker (@summitsleap) reported 26 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Noel (@PitStopBoy) reported 28 minutes ago from Rawcliffe, England

  I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!

• 
  Mr Riddlesworth (@mrriddlesworth) reported 32 minutes ago from Pontefract, England

  Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

• 
  Tom “Harlam” King (@HarlamTK) reported 39 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Gav Leaf (@Gav_Leaf) reported 41 minutes ago from Castleford, England

  @virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.

• 
  Kevin Johns (@Ray_Stubbs) reported 48 minutes ago from Woodlesford, England

  @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

• 
  Gav Leaf (@Gav_Leaf) reported 51 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Dr Tepi (@DrTepi) reported 51 minutes ago from Doncaster, England

  @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

• 
  lucyraws (@lucyraws) reported 56 minutes ago from Castleford, England

  @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

• 
  🎼 Phil Johnson (@philbaz12) reported 59 minutes ago from Doncaster, England

  @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke (@Burns12L) reported 5 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now

• 
  Karen Rodger (@Fletchers_Mama) reported 7 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 8 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  @CyberRebel (@CyberRebel4) reported 9 minutes ago

  @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

• 
  Stephen McCauley (@43mccauley) reported 10 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  aldo (@ukaldo2) reported 16 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 18 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Paul ▶️ (@customerchamp1) reported 20 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Gaz (@yerwhit) reported 20 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  tom (@tomcity1) reported 25 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money