Virgin Media Outage Report in Carcroft, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Carcroft, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Sheffield, Mexborough, Rotherham, Doncaster, Wakefield and Castleford.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Carcroft, England
Latest outage, problems and issue reports in Carcroft and nearby locations:
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Heaton Creative Photography (@heatoncreative) reported from Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Saphy (@Saphysaft) reported from Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Stefan Sladek (@stefansladek) reported from Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Curt Davies (@curt_curtdavies) reported from Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Norman Perrin (@CEjottings) reported from Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alan small (@thesmallsie) reported
@virginmedia 2 days I’ve spent on the phone to youse and all I’ve got now is slow internet and no 2.4 working on my router, maybe I should get @SkyHelpTeam to sort it out for me because your team are a complete joke
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Tony Appleton (@AppletonTony) reported
@virginmedia To continue - this means that I have paid extra monies to you - you are now demanding another @£10 even though actually you owe me. Your customer service team agreed you were in the wrong but I am still be asked for the money
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spiry2sick (@alcomatt) reported
@MrReaver85 @virginmedia Yes. It is not isolated. Many users are reporting simar issues but no recognition of a problem from the company.
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Bea Duncan (@beaduncan_) reported
@virginmedia We’ve called every day this week and are being told that there is no earlier appointment, despite the fact we did have one yesterday that never happened. We really can’t wait this long for the services to be up and running…
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JJ (@JJarchwaysm) reported
@virginmedia I’ve told them that the WiFi doesn’t work even if I stand next to the box. It’s been two years of hell and now I want to cancel I have to pay.
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spiry2sick (@alcomatt) reported
@virginmedia It's been the same yesterday now and it's down to 1Mbps downstream now. Yet no reports of any issues on your website.
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the lovely Miss Amanda (@MissyAmandaW) reported
@virginmedia - no broadband, phone or tv since Thursday and just a recorded message saying you are aware of the issue. The issue I have now is no data left on my mobile phone and working from home…. A response would be greatly appreciated
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Tony Appleton (@AppletonTony) reported
@virginmedia Yes - I gave notice that I was leaving several months ago but even though my call to cancel was registered on your system it was not actioned by you. When I called to check it was only then was I told about it so my termination was delayed 6 wks so I have to pay 6 wks extra
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Andrzej Ostrowski (@andysharpsky) reported
@virginmedia Did and called service line, no help.
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CameronPlaysYT (@CameronPlaysYT1) reported
@virginmedia having problems. Internet keeps cutting off any advice on how I can fix it?