Virgin Media Outage Report in Carcroft, Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Carcroft, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Castleford, Doncaster, Mexborough and Wakefield.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carcroft, England
Latest outage, problems and issue reports in Carcroft and nearby locations:
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Rozzyp (@Rozzyp1) reported from Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Rozzyp (@Rozzyp1) reported from Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Harlam (@HarlamTK) reported from Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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William Garner (@wjgr98) reported from Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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PsO kt (@pso_kt) reported from Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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jayden🌦 (@incipient) reported from Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England
@virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help
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Sumboiii (@SUMBoiii_) reported from Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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Chris Gibbs (@ChrisGibbs9973) reported from Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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ronald fox (@ron3stripes) reported from Royston, England
@virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.
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Neil Rockett (@RockettNeil) reported from Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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Rozzyp (@Rozzyp1) reported from Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Rhys 🇦🇹 (@RhysDRFC) reported from Doncaster, England
Bit ironic that their name is virgin media considering how much they go down on me.
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Dean Brown ® (@dean_browny) reported from Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Sumboiii (@SUMBoiii_) reported from Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Neil Rockett (@RockettNeil) reported from Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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Victims Voice (@victimsvoice73) reported from Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Vampire Bait (@Antoinne73) reported from Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Joanne Slavin (@JoanneSlavin) reported from Rotherham, England
Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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[SC] RustyNikz (@RustyNikz) reported
.@virginmedia have the worst service ever. Asked for a replacement Broadband hub and got it but it can't be activated and it's been over 24 hours now. Ridiculous now. Some staff were nice and upfront and some were just completely unhelpful and rude.
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Steven (@ninjakill160) reported
@virginmedia service seems to be down in UB7 could you provide any information, nothing on the website.
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Mark Billinge (@MarkBillinge) reported
@virginmedia Still no fix, still no update other than “it’s with IT” this is a disaster for me and no one seems to appreciate it or want to help in a meaningful way!!
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Amy 📚 (@AmysBookishLife) reported
@virginmedia having a problem with one of our TIVO boxes - keep getting error code C130 and N27 saying the Ethernet cable is unplugged but it’s not? This isn’t happening on our other TiVo box so can’t be a network issue.
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Nick Davenport (@millwallnick80) reported
@virginmedia why does your company lie so much and why is customer service so poor and no end of signal problems #CantWaitToLeaveVirginMobile/Media
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ez (@_Kacperrr) reported
@virginmedia my WiFi has been down for an hour for some reason what seems to be the problem?
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Stephen Murray (@supermintyone) reported
@virginmedia Mobile data being used up by everyone in the house hold, who’s going to pay for that? All remote services are down, security of house compromised, unable to work remotely, this is all shockingly bad!
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Shrewd Trade (@TradeShrewd) reported
@virginmedia - May be helpful if you could let customers know that your customer service calls are dropping on customers?! Very annoying having to repeat myself 4 times! And I’m trying to increase my bundle. Baffling! #poor #SortItOut
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Nick Davenport (@millwallnick80) reported
@virginmedia In part yes but it's more long winded it's all the lies miss communication and the fact they argue when your wrong and customer is right for a change. Started here as said was told no issues on 17th Aug but clearly that was wrong
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Mr LC (@MrLC1996) reported
@virginmedia Thanks for your response- I have just checked both boxes and all episodes of series 2 and again, nothing is in sync what could be causing this issue please?