Virgin Media Outage Report in Carcroft, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Carcroft, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Wakefield, Normanton, Doncaster, Mexborough, Pontefract and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Wakefield |
Internet | |
| Normanton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carcroft, England
Latest outage, problems and issue reports in Carcroft and nearby locations:
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TrishG Music
(@TrishGMusic) reported
@virginmedia No issues showing but still no dialling tone.
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Joe MVO 💙
(@JoeBirt) reported
@virginmedia That’s why I pay you god money to get a second rate service. Looking forward to getting the compensation off of you which you’ve changed to suit you. Two days without service before payment. FARCE
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Jack Rodway
(@JackRodway1) reported
@virginmedia I've done all off the above and it still persists, it's an on going problem that I'm putting down to old faulty equipment
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Kadiri Oladapo ☭🇳🇬🇻🇨☭
(@kadiridapo) reported
@virginmedia We've not been able to speak to anyone in over 25hrs waiting on the webchat service. Just constantly on hold until we have to give up.
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TrishG Music
(@TrishGMusic) reported
@virginmedia My phone line is down, and I'm not getting any dial tone . 🤔
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terry ashley
(@tel_ashley) reported
@talkRobyn @virginmedia Would never entertain them, once you sign up, they tend to forget about you ..
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dlc.44
(@Donna__Clark) reported
@virginmedia i need help to sort a problem on behalf of my parents please can someone tell me how i can do this, every option seems to be unavailable today
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Steve Fair
(@HornchurchSteve) reported
@virginmedia Very very poor signal at home. Which is why going a month with no broadband has been so annoying
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Liam Warcup
(@LiamWarcup) reported
@virginmedia My Hub 3 is not working correctly
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Deb H
(@dbrh79) reported
@virginmedia are theiving opportunists preying on vulnerable people. My retired parents switched to Virgin BB, weren't actually connected because the engineer couldn't find the wire, and when they decided to cancel, were charged a disconnection fee. FOR NEVER BEING CONNECTED!