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Virgin Media

Virgin Media outages and service status in Carcroft, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 18 outage signals in the last 24 hours around Carcroft, including 18 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 1:51 PM GMT+1.
  • 55% TV (55%)
  • 29% Internet (29%)
  • 13% Wi-fi (13%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carcroft, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carcroft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Carcroft, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Mexborough, Castleford, Pontefract, and Normanton.

CityProblem TypeReport Time
Rotherham TV 17 hours ago
Doncaster TV 17 hours ago
Doncaster Internet 18 hours ago
Rotherham TV 18 hours ago
Rotherham TV 18 hours ago
Mexborough TV 18 hours ago

Nearby cities with recent reports

Rotherham

11 recent signals

17 hours ago
Doncaster

6 recent signals

17 hours ago
Mexborough

1 recent signals

18 hours ago
Castleford

1 recent signals

19 hours ago
Pontefract

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Carcroft, England

Latest outage, problems and issue reports in Carcroft and nearby locations:

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • PitStopBoy
    Noel (@PitStopBoy) reported from Rawcliffe, England

    I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia mandatory internet down again S65

  • Ray_Stubbs
    Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • SBOmad
    Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported from Swinton, England

    @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

  • statto95
    David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • samthompson98_
    Sam (@samthompson98_) reported from Rotherham, England

    Sky sports red button not working with @virginmedia there’s a shock

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • Jackielindak
    Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!

  • popsgolf
    Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England

    @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • summitsleap
    Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

  • incipient
    jayden🌦 (@incipient) reported from Brampton Bierlow, England

    @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster

  • Wardyology
    Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported from Armthorpe, England

    @virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?

  • csijo
    jo bell (@csijo) reported from Doncaster, England

    @virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem

  • dean_browny
    Dean Brown ® (@dean_browny) reported from Grimethorpe, England

    @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommyboyle_71
    Tommy71 (@Tommyboyle_71) reported

    @virginmedia The pixelated picture is just like what happens on a satellite , could it be a satellite issue Virgin ? Ln5 post code

  • bigwows
    Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported

    @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

  • SubraSanthosh
    Santhosh🌏🕊️ (@SubraSanthosh) reported

    @virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.

  • STEMbySTM
    STEM by STM (@STEMbySTM) reported

    @virginmedia no availability to check service levels, awful system of a series of questions before you get through to report a fault, then awful hold tune, only for the call to terminate after an hour. Dreadful, dreadful customer service.

  • molwins
    Stevie (@molwins) reported

    @virginmedia Shocking service lately !! Glad I only have 2 months left!

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • Gemnffc
    Gem (@Gemnffc) reported

    @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

  • Blue_Cav
    Carl Cavell (@Blue_Cav) reported

    @virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.

  • darrenwhitehall
    Darren Whitehall (@darrenwhitehall) reported

    @virginmedia can someone tell why is my tv service not working . None of telephone number for the company seem are not working either and network status does not either this is absolutely terrible customer service