Virgin Media Outage Report in Bolton upon Dearne, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton upon Dearne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton upon Dearne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bolton upon Dearne, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Wakefield and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Rotherham |
Internet | |
| Rotherham |
Phone | |
| Wakefield |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bolton upon Dearne, England
Latest outage, problems and issue reports in Bolton upon Dearne and nearby locations:
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🎼 Phil Johnson
(@philbaz12) reported
from
Doncaster, England
@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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whipflip
(@the5belovedones) reported
@virginmedia you have raised the cost of my bill despite my home router intermittently not working. I have called you many times to send me a replacement, but instead, you want an engineer to come to my house, which means I need to take time off work, which I cannot afford to do
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Andrew James
(@AndyJ74551315) reported
@virginmedia No I just want to report the fact that my television is still not working despite I’m assuming that you think someone has fixed it. So I want it still to be recorded as loss of service on the compensation claim and I want someone to fix it!
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Adrian Jones
(@AJUK29) reported
@virginmedia 1/2 Again, utter nonsense! It shows that there is a problem with the hub! I've replaced the ethernet cables, with 1gb compatible ones, and an engineer came on Friday and tested the Network card, cables and all settings! Has no idea but thinks it's probably a faulty hub?!
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Amaan Storm
(@AmaanStorm) reported
@virginmedia disgraceful customer service! Operator was shockingly condescending so i recorded convo. When I said that i was left with no option but to leave virgin, operator said "Good!". Then she asked why I wanted her name! Wonderful customer service!!!! I have recording here.
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David Jorgansen
(@DJorganson1985) reported
@virginmedia There aren't any issues in my area all i get with my broadband is constantly being told it needs resetting which i have done several times, What happens with my box once they have been phased out?
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David Dawson
(@dawson8r) reported
@sniffpetrol @virginmedia I feel for the “real person” that has to pick up the pieces after an automated chat bot has infuriated every customer that they’re going to speak to.
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Adrian Jones
(@AJUK29) reported
@virginmedia 2/2 If you want to help, you could check and advise whether my Hub 5 *has* actually been ordered?
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Stin
(@TheIainAnderson) reported
@virginmedia Why do all agents try and tell you there are known issues in the area? There isn’t when you check status . Also was originally advised after nothing had been done in 45 mins that I need to keep an eye on it for a week then call back?
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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TheAmazingRuth1e
(@AmazingRuth1e) reported
@virginmedia I’ve spent 11 hours today on your online chat facility trying to cancel an install that you moved the date of only to be told I now need to call up 😡 Can someone DM please as I have lost the will to live.