Virgin Media Outage Report in Bolton upon Dearne, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bolton upon Dearne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton upon Dearne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bolton upon Dearne, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Doncaster, Sheffield, Rotherham and Barnsley.
City | Problem Type | Report Time |
---|---|---|
Wakefield | Total Blackout | |
Doncaster | Internet | |
Doncaster | Total Blackout | |
Sheffield | Wi-fi | |
Sheffield | Wi-fi | |
Wakefield | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton upon Dearne, England
Latest outage, problems and issue reports in Bolton upon Dearne and nearby locations:
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Doncaster, England
@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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Anthony
(@AnthonyyBurke) reported
from
Wakefield, England
@virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Vegan_nick.h
(@nickholding01) reported
from
Wakefield, England
@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
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MKB Solicitors LLP
(@MKBSolicitors) reported
from
Barnsley, England
We are sorry to inform our clients that we have been without internet connection for over 24 hours, so we have no access to our email system. We are working with @virginmedia to resolve the issue and hope to be back up and running soon. Please call 01226 210000 to take advice
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Abbie Master of Magics
(@MoMAbbieBurger) reported
from
Sheffield, England
@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Mandy Wilson
(@MandyyWilson) reported
from
Barnsley, England
Come on @vmbusiness @vmbusinesshelp get in touch with @GlenparkSurgery ..... they need your help !!!
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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Arron Everard
(@arron_everard) reported
from
Barnsley, England
@virginmedia what a load of crap they ring you and when you ring them back they can't put you through to relivent department haha what a joke,😤😤
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia It says no known issue so no
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Oliver Short
(@OliverShort574) reported
from
Barnsley, England
@virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
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Tony Lumley
(@Tony_Lumley) reported
from
Doncaster, England
@virginmedia @ConAFC There is issue with our equipment the box at the bottom of our street contains faulty ports and according to your advisors is being fixed, I have had 3 different engineers tell me this are they lying or am I being fobbed off! I pay over £100 for this non service😡😡
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen O'Donoghue
(@SteODonoghue99) reported
@virginmedia I was installed yesterday. I’ve got problems of your making already. Was supposed to called back yesterday, didn’t happen. On a call to VM now 36mins in, 10 mins ago I was told I was being connected to a manager but I’m just in a queue.
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LowK3yExistence
(@LowK3yExistence) reported
What has happened to @virginmedia ? It has a lot of bad/negative reviews daily. I wanted to switch but reading all these reviews is very off putting. Shame
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Ibam
(@imzyii) reported
@moleman_ @virginmedia See this is happening all over UK so please sort this crap out. Constant drop out for months now . I will cancel my direct debit...
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Judith Marsh
(@judydudey) reported
@virginmedia how do we cancel as can’t get through on the phone
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Bawbag McGee
(@BawbagMcGee) reported
@virginmedia can someone get in contact with be about the shitty service and deal I'm on. Everyone I call 'sorry we are busy' and hangs up. 10yrs been with you and lately you've been ***************.
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Rachel Wiles
(@rachwiles) reported
@virginmedia how do I contact you efficiently please? I am absolutely fed up of your online chat who keep cutting me off. Terrible customer service since December one thing after another
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Kirsty Luther
(@KiRsTy_LuThEr) reported
Fantastic my WiFi is down and my kids need to do school work on their devices. Any idea when this will be sorted @virginmedia not an ideal situation when all their work is online
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Maxine40Wright
(@Maxine40Wright) reported
@bt_uk I am on Virgin media and it won't let me send at all to be honest. I think I have managed to log a fault although they don't seem to be able to repair until the 9th. Terrible isn't especially as they've just "upgraded" an 80 year old to fibre broadband! I'm so disappointing...
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Dawny Anderson ♚
(@dawny1709) reported
@virginmedia what a complete joke! 4 hours on the phone and still being passed over to cancellations and then home moves! I wouldn’t recommend you to my worst enemy! Absolute disgrace of a company
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Charlie
(@Lottie1326) reported
@virginmedia OK virgin let's do this one more time. I cancelled, you took wrong amount, then next statements wrong again, and now I can't even contact you because your always busy, just want my cancellation. Ill cancel direct debit & you can call me... I'm bored of this now.