Virgin Media Outage Report in Bolton upon Dearne, Barnsley, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bolton upon Dearne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton upon Dearne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bolton upon Dearne, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Wakefield, Barnsley, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 24 hours ago |
|
Sheffield
|
Internet | 2 days ago |
|
Rotherham
|
Internet | 4 days ago |
|
Sheffield
|
Wi-fi | 4 days ago |
|
Wakefield
|
TV | 5 days ago |
|
Sheffield
|
TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton upon Dearne, England
Latest outage, problems and issue reports in Bolton upon Dearne and nearby locations:
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Andrew Poppleton (@popsgolf) reported from Wentworth, EnglandOnce again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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Abbie Master of Magics (@MoMAbbieBurger) reported from Sheffield, England@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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Ty Warburton (@ty_warburton) reported from Brampton Bierlow, England@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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martyn notman (@NFGmart) reported from Sheffield, EnglandFfs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
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Vegan_nick.h (@nickholding01) reported from Wakefield, England@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
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John Heaton (@heaton2111) reported from Wakefield, England@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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⚒Dave Houghton⚒ (@DaveHouto) reported from Doncaster, England@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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Oliver Short (@OliverShort574) reported from Barnsley, England@virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!
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@DEG44Griffin (@dangriffin37) reported from Sheffield, England@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Haz (@harryd20200) reported from Wakefield, England@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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Dean Haith🍋🐝🏴 (@Plezdiz) reported from Doncaster, England@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Tom Downs (@Tom__Downs) reported from Sheffield, England@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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Tony Lumley (@Tony_Lumley) reported from Doncaster, England@virginmedia @ConAFC There is issue with our equipment the box at the bottom of our street contains faulty ports and according to your advisors is being fixed, I have had 3 different engineers tell me this are they lying or am I being fobbed off! I pay over £100 for this non service😡😡
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martyn notman (@NFGmart) reported from Sheffield, England@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Relish Hendy (@relish_hendy) reported from Sheffield, England@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Summers (@summers14) reportedDear @virginmedia you have just replaced my old TiVo box (2016) with a new hub thing. There was no packaging to send old TiVo box back to be recycled. The call centre was vague if it would happen at all. No live chat to help #help
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Nicole Jonsson (@NicoleJonsson) reported@ThreeUK Client since 2016, was victim of your data breach which forced me to create a new contract and "renew" it after the GO Roam and now have to pay 2£ a day. Way to treat long term customers. @virginmedia has much better deals, greater communication, customer support. Bye!
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Be Kind, Be Creative with food (@Yolandae) reported@virginmedia I have checked it but still not working yet reporting that the the broadband is OK
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Anthony Biddlestone (@tonegode) reported@virginmedia I was advised 3-5 working days and then on June 8th, I was advised within 24 hours. Absolutely shocking service
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Samantha Louise East (@SLEast92) reported@virginmedia No…. The complaint is I have no internet and have had no internet for 2 weeks. The only resolution I am being offered is a billing adjustment. Why am I not being offered for my service to actually be restored?
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Ewan Angus (@ewan_angus) reported@virginmedia So.. you dont know anything, nor do the call centre, nor does the website. Only the "field team" who are keeping it a secret? or do not actually exist? Worst customer service I can think of from anyone.
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Anthony Biddlestone (@tonegode) reported@virginmedia Is there a complaints email address as I am getting nowhere with customer services on WhatsApp
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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Be Kind, Be Creative with food (@Yolandae) reported@virginmedia All tried and still not working!
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!