Virgin Media Outage Report in Bolton upon Dearne, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton upon Dearne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton upon Dearne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bolton upon Dearne, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Wakefield, Mexborough, Doncaster and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Wi-fi | |
| Rotherham |
TV | |
| Barnsley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton upon Dearne, England
Latest outage, problems and issue reports in Bolton upon Dearne and nearby locations:
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Hill
(@AdamHil78105271) reported
@virginmedia Well how about you ask the supervisor team that are supposed to have called me back under case C-2312211253 3 days ago to actually call me? Just discovered from my latest call with customer services that no one can email customers!! Very 20th century
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Beryl
(@Beryl11943965) reported
@virginmedia I am definitely raising an official complaint. Against every staff I spoke to. Especially the one who tried to scam us into paying more.
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SSGR
(@GazRobinson1) reported
@virginmedia If I was a more angry man I’d say your service is Dog ****… but I’m not so I’ll just say it’s very very poor
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#legend
(@Fubarrockchick) reported
@virginmedia I connected directly with ethernet in past, i can't remember, but im sure was issue there, so i have another ethernet cable coming to try direct connection again, i am in a flat, the router is in same room as main telly, so nothing to do with that
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SSGR
(@GazRobinson1) reported
@virginmedia I will yes… but can I just say in the nicest way possible that I’ve had issues with virgin for months and months, been promised an engineer to investigate… been promised WiFi boosters as a GWG etc etc and you’ve delivered nothing. Yet here I am at Christmas wasting time again
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Beryl
(@Beryl11943965) reported
@virginmedia Can't actually take another useless conversation with Virgin, over 15 clalls, all the diff lies we have been told. Just fix our service. 30th is NOT acceptable. Don't tell me we will get a weeks cr as that does NOT cover the lost Xmas, emotional stress or fin costs.
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stacey
(@staceyaog) reported
@virginmedia It’s sorts it out for a day then it goes back to no wifi. Never had this problem until I got virgin in and was promised I would get wifi in all rooms so I want this sorted out.
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Captain 1971
(@davidtrnr1) reported
Dear @virginmedia why is it so difficult to cancel my contract that has ended ?
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jiggy jai
(@j1ggy_j) reported
@virginmedia I need to wait for another new SIM card, as they not sure why Still issues. Also have a complaint open, it’s disgusting that you give customers a one ringer and then register that as a call attempt! How many ‘call attempts’ before you close complaint?
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Horsenburger
(@Horsenburger) reported
@virginmedia wow, what a service, thanks @virginmedia you guys are appalling. I'm so please there are other providers of fast broadband challenging your monopoly at last.