Virgin Media Outage Report in Bolton upon Dearne, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton upon Dearne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton upon Dearne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bolton upon Dearne, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Barnsley, Wakefield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton upon Dearne, England
Latest outage, problems and issue reports in Bolton upon Dearne and nearby locations:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@SiiRToYou) reported
@virginmedia Hey! I've been having issues with my broadband for months now and your automated service keeps telling me it's fine. I can't find a phone number to talk to a real person about my issue, could I get some help?
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Rizwan Rehman lYl
(@Riz1Rehman) reported
@virginmedia 😩😤😫 disappointed that the service has been down for nearly 2 days… seems to be happening too often. Its time to switch. Recommendations please
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sportstweet
(@kpfssport) reported
@virginmedia hi, my elderly mother has been without your service for three days, any chance of it getting fixed? And offering her a refund.
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Idk
(@ScarletWitchSTN) reported
@virginmedia @l33kst4r You said it would be fixed at 8:45pm today now you’ve pushed it for tmrw wtf are you guys playing at. Its been 3 days
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GrumpyNige MBE 💙
(@GrumpyNige) reported
Looking forward to getting my new SIM tomorrow and being able to leave @virginmedia and their 💩service!
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Falaye
(@urmum00000000) reported
@virginmedia fix your ******* servers you complete *****
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GhostGuy91
(@GhostGuy91) reported
@virginmedia I am FURIOUS with your subpar product, for the last 3 months I have had nothing but intermittent issues with your Internet. I'm having to rely more on my mobile data (which I'm using now) than your ****** router I've spoken to staff numerous times and still ZERO help
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raees
(@raees_shah17) reported
@virginmedia Update they said 28th 9:30, its now 9 in the evening. Still no fix, its been 2 weeks and 1 day, tomorrow till be 2 weeks and 2 days without a fully working broadband in the area . Ruining my work.
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Emma Storer
(@eesstorer) reported
@virginmedia we keep losing internet connection on a pc, the tv and PlayStation (and this is not normal). When we try to troubleshoot the issue we keep getting an error page saying “Sorry we can’t run a test on your services right now” please help!
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Claire Doyle
(@ClaireD63954352) reported
@virginmedia Seriously! Book an engineer to sort out issue. Log on to manage slot as not told of £25 ‘fine’ if not at home. Phone number they are going to call me on is the number that is not working!!!