Virgin Media outages and service status in Thorpe Willoughby, England

Problems in the last 24 hours in Thorpe Willoughby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe Willoughby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe Willoughby, England

The most recent Virgin Media outage reports came from the following cities: Castleford, Pontefract, Normanton, and Selby.

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thorpe Willoughby, England

Latest outage, problems and issue reports in Thorpe Willoughby and nearby locations:

• 
  Jamesrodgers (@Jamesro17879287) reported 5 seconds ago from Castleford, England

  @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

• 
  GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported 30 seconds ago from Kippax, England

  @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

• 
  DrMJJ (@DrMJJ) reported 3 minutes ago from Wetherby, England

  Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

• 
  Undisclosed Miz (@NotRich5) reported 4 minutes ago from Castleford, England

  @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

• 
  Nick Lawton (@Pontemiller) reported 4 minutes ago from Knottingley, England

  I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 6 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Susan Turner (@GazaniaGal) reported 8 minutes ago from Wetherby, England

  @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

• 
  Jamesrodgers (@Jamesro17879287) reported 15 minutes ago from Castleford, England

  @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

• 
  Calam Smithson (@CalamSmithson) reported 23 minutes ago from Garforth, England

  Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

• 
  Linda Precious (@Lindyprec) reported 28 minutes ago from Swillington, England

  @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

• 
  Noel (@PitStopBoy) reported 29 minutes ago from Rawcliffe, England

  I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!

• 
  Jamesrodgers (@Jamesro17879287) reported 32 minutes ago from Castleford, England

  @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

• 
  MJS (@itsmats86) reported 33 minutes ago from Garforth, England

  @virginmedia constantly poor broadband speed again today.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 41 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  M@ (@mattrushbrooke) reported 44 minutes ago from Thorpe Willoughby, England

  @danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.

• 
  Jamie ✈️ (@onthelandline) reported 47 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  Mr Riddlesworth (@mrriddlesworth) reported 50 minutes ago from Pontefract, England

  Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

• 
  Susan Turner (@GazaniaGal) reported 54 minutes ago from Wetherby, England

  @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

• 
  Charlotte Murray (@CharleyBeene) reported 54 minutes ago from Copmanthorpe, England

  @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

• 
  🖤 Faye ♠️ (@Faye_Louise_T) reported 57 minutes ago from Castleford, England

  Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Premitrom (@premitrom) reported 6 minutes ago

  @TheMorrisLand It was down for a couple of hours after 10:30 but came back. But only for an hour or so. Now 13:08 the problem has returned #virginmedia

• 
  Richard Veale Bult 🇨🇦 🇬🇧🇪🇺🇵🇸🕊️ (@richardVB70) reported 8 minutes ago

  @virginmedia why did I see a notice by accident about on June 2nd I'm going to have upgrade to your new TV service. Didn't tell me by email or post. How do I get through to retention dept?

• 
  ross paterson (@praetorian1369) reported 9 minutes ago

  @virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work

• 
  Blair (@Blair4DFC) reported 13 minutes ago

  @virginmedia Why not put a message on the TV saying that? Lots of your customers will think its an issue on their end. I've turned off and on and changed HDMI cables This sort of thing happens quite a bit when you're watching in apps and you turn off the box whilst in the app.

• 
  Chris Gill (@Chrisgill95) reported 13 minutes ago

  @virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!

• 
  Seelsy (@Seelsya_) reported 22 minutes ago

  @virginmedia Issue here too. Pixelated.

• 
  Andy withey (@andywithey_andy) reported 23 minutes ago

  @virginmedia My phone has gone down too hope I don’t need my lifeline ? Tried phoning just get cut off ? Disgraceful leaving me at risk 😡

• 
  Darren Whitehall (@darrenwhitehall) reported 25 minutes ago

  @virginmedia can someone tell why is my tv service not working . None of telephone number for the company seem are not working either and network status does not either this is absolutely terrible customer service

• 
  Letter Lout (@Letterlout) reported 26 minutes ago

  @virginmedia Good because it’s terrible right now

• 
  Andrew Thomas (@athomaswrites) reported 26 minutes ago

  @virginmedia Yup - my bill (Teesside) has gone up about a tenner, but my service is worse than ever. I'm seriously considering Starlink...