Virgin Media outages and service status in Thorpe Willoughby, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Thorpe Willoughby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 19, 11:21 PM GMT+1.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (15%)
- E-mail (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thorpe Willoughby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe Willoughby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorpe Willoughby, England
The most recent Virgin Media outage reports came from the following cities: Selby, Normanton, and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Selby
|
Wi-fi | 5 days ago |
|
Normanton
|
8 days ago | |
|
Normanton
|
Internet | 13 days ago |
|
Normanton
|
Internet | 15 days ago |
|
Normanton
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Thorpe Willoughby, England
Latest outage, problems and issue reports in Thorpe Willoughby and nearby locations:
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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MJS (@itsmats86) reported from Garforth, England@virginmedia constantly poor broadband speed again today.
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lucyraws (@lucyraws) reported from Castleford, England@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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Gav Leaf (@Gav_Leaf) reported from Castleford, EnglandThanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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denise downham (@downhamdn) reported from Great and Little Preston, England@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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M@ (@mattrushbrooke) reported from Thorpe Willoughby, England@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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James Airey (@lordairey) reported from Wetherby, EnglandHow @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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DrMJJ (@DrMJJ) reported from Wetherby, EnglandWell...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Gareth Futty (@fudino10) reported from Castleford, England@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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MJS (@itsmats86) reported from Garforth, England@virginmedia I’ve been trying to get in touch to cancel but not getting anywhere. Please get in touch.
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Noel (@PitStopBoy) reported from Rawcliffe, EnglandI’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤
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Alan Green (@MrAlanGreen) reportedAnyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?
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PMAC (@BigPaul91) reportedHad 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.
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lindahudson (@lindahudson66) reported@virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.
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MW 🏳️🌈 #gay #florist #lovetocook (@markbwwelford) reported@virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.
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DC (@debs_crawford) reported@virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login
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Matthew Belcher (@rinnerville) reported@youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.
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Paul Groadey (@PGroadey19230) reported@vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?
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Ninzolow (@Ninzolow) reported@nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.