Virgin Media outages and service status in Thorpe Willoughby, England

Problems in the last 24 hours in Thorpe Willoughby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe Willoughby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe Willoughby, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Pontefract, Castleford, and Selby.

City	Problem Type	Report Time
Normanton	Internet	15 hours ago
Normanton	Total Blackout	7 days ago
Normanton	Internet	7 days ago
Pontefract	Internet	7 days ago
Pontefract	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thorpe Willoughby, England

Latest outage, problems and issue reports in Thorpe Willoughby and nearby locations:

• 
  Susan Turner (@GazaniaGal) reported 4 minutes ago from Wetherby, England

  @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

• 
  Jamesrodgers (@Jamesro17879287) reported 6 minutes ago from Castleford, England

  @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

• 
  🖤 Faye ♠️ (@Faye_Louise_T) reported 9 minutes ago from Castleford, England

  @virginmedia i would love to know why every time I try to use iplayer my box mysteriously decides to reboot itself ... every time. Actually the worst tv service I’ve ever had. At least the “Super fast” internet works 🙃👍

• 
  Jamesrodgers (@Jamesro17879287) reported 10 minutes ago from Castleford, England

  @virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?

• 
  Heaton Creative Photography (@heatoncreative) reported 11 minutes ago from Castleford, England

  @giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.

• 
  Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported 14 minutes ago from Swillington, England

  @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

• 
  James Airey (@lordairey) reported 15 minutes ago from Wetherby, England

  How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!

• 
  DrMJJ (@DrMJJ) reported 17 minutes ago from Wetherby, England

  Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

• 
  Matt Ward (@mattwillward) reported 18 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Jamesrodgers (@Jamesro17879287) reported 24 minutes ago from Castleford, England

  @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

• 
  lucyraws (@lucyraws) reported 25 minutes ago from Castleford, England

  @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

• 
  Gareth Futty (@fudino10) reported 26 minutes ago from Castleford, England

  @virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.

• 
  Gav Leaf (@Gav_Leaf) reported 26 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  🖤 Faye ♠️ (@Faye_Louise_T) reported 28 minutes ago from Castleford, England

  Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

• 
  Undisclosed Miz (@NotRich5) reported 29 minutes ago from Castleford, England

  @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

• 
  Jamesrodgers (@Jamesro17879287) reported 34 minutes ago from Castleford, England

  @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

• 
  James Airey (@lordairey) reported 47 minutes ago from Wetherby, England

  @TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time

• 
  Jamesrodgers (@Jamesro17879287) reported 52 minutes ago from Castleford, England

  @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 54 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  Deborah Jefferson (@Flossy8386) reported 59 minutes ago from Copmanthorpe, England

  @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 5 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  Mimi Farid (@MimiFarid) reported 8 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Neville Gaunt 💡💡💡 (@NevilleGaunt) reported 8 minutes ago

  @virginmedia You’re 24 hours too late … why such a poor response time here and holding on the phone?

• 
  Golfer,Car Enthusiast/Dealer,Dog Lover#THG #AMC (@iamBazSR3rs) reported 9 minutes ago

  @virginmedia Constantly up and down,TV picture comes and goes and internet often stops out! It’s ok today but more bad days than good

• 
  Tom Penfold (@tommyplop) reported 14 minutes ago

  Awful service from @virgin media again

• 
  Lucia (@LadyLucia05) reported 16 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  Bryan Green (@BryanGr68681814) reported 16 minutes ago

  @virginmedia Morning, is there a problem in the Enfield area with the Internet?

• 
  William Bell (@Wmb1877) reported 21 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  kaan #freeimamoglu (@laankaan) reported 21 minutes ago

  @virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

• 
  John Broadley (@JohnBroadley1) reported 21 minutes ago

  @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?