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Virgin Media outages and service status in Thorpe Willoughby, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Thorpe Willoughby, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Sep 13, 2:15 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thorpe Willoughby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe Willoughby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorpe Willoughby, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Castleford, and Pontefract.

CityProblem TypeReport Time
Normanton Internet 19 hours ago
Normanton Wi-fi 5 days ago
Normanton Internet 6 days ago
Normanton Wi-fi 7 days ago
Normanton Internet 13 days ago
Normanton Internet 16 days ago

Nearby cities with recent reports

Normanton

3 recent signals

19 hours ago

Community Discussion

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Virgin Media Issues Reports Near Thorpe Willoughby, England

Latest outage, problems and issue reports in Thorpe Willoughby and nearby locations:

  • Flossy8386
    Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • mrriddlesworth
    Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • fudino10
    Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.

  • kaw7676
    Karen Walsh (@kaw7676) reported from Normanton, England

    @virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.

  • Faye_Louise_T
    🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    @virginmedia i would love to know why every time I try to use iplayer my box mysteriously decides to reboot itself ... every time. Actually the worst tv service I’ve ever had. At least the “Super fast” internet works 🙃👍

  • onthelandline
    Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    ....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!

  • Pontemiller
    Nick Lawton (@Pontemiller) reported from Knottingley, England

    I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.

  • DrMJJ
    DrMJJ (@DrMJJ) reported from Wetherby, England

    Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

  • mattwillward
    Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster

  • NotRich5
    Undisclosed Miz (@NotRich5) reported from Castleford, England

    @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

  • 19stacey83
    Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England

    @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

  • CharleyBeene
    Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mairtinofaolain
    Martin Whelan (@mairtinofaolain) reported

    @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

  • nimohally
    Nim O'Hall (@nimohally) reported

    @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @virginmedia @iainsymac Really poor update! You need to get rid of it

  • khal_lfc
    Khal (@khal_lfc) reported

    @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @elldivino @virginmedia ****!

  • rachrl1486
    Rachel (@rachrl1486) reported

    @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

  • s4m1rk23
    SK (@s4m1rk23) reported

    @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭