Virgin Media outages and service status in Thorpe Willoughby, England

Problems in the last 24 hours in Thorpe Willoughby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe Willoughby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe Willoughby, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Pontefract, Castleford, and Selby.

City	Problem Type	Report Time
Normanton	Internet	14 hours ago
Normanton	Total Blackout	7 days ago
Normanton	Internet	7 days ago
Pontefract	Internet	7 days ago
Pontefract	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thorpe Willoughby, England

Latest outage, problems and issue reports in Thorpe Willoughby and nearby locations:

• 
  Jamesrodgers (@Jamesro17879287) reported 1 minute ago from Castleford, England

  @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

• 
  Jamesrodgers (@Jamesro17879287) reported 7 minutes ago from Castleford, England

  @virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 8 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  Matt Ward (@mattwillward) reported 13 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  MJS (@itsmats86) reported 19 minutes ago from Garforth, England

  @virginmedia constantly poor broadband speed again today.

• 
  M@ (@mattrushbrooke) reported 31 minutes ago from Thorpe Willoughby, England

  @danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.

• 
  Gav Leaf (@Gav_Leaf) reported 33 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  🖤 Faye ♠️ (@Faye_Louise_T) reported 34 minutes ago from Castleford, England

  Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

• 
  🖤 Faye ♠️ (@Faye_Louise_T) reported 36 minutes ago from Castleford, England

  @virginmedia i would love to know why every time I try to use iplayer my box mysteriously decides to reboot itself ... every time. Actually the worst tv service I’ve ever had. At least the “Super fast” internet works 🙃👍

• 
  Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported 37 minutes ago from Swillington, England

  @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

• 
  Gav Leaf (@Gav_Leaf) reported 39 minutes ago from Castleford, England

  @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

• 
  Gav Leaf (@Gav_Leaf) reported 40 minutes ago from Castleford, England

  ....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!

• 
  GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported 40 minutes ago from Kippax, England

  @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

• 
  Susan Turner (@GazaniaGal) reported 43 minutes ago from Wetherby, England

  @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

• 
  Jamie ✈️ (@onthelandline) reported 44 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  Gareth Futty (@fudino10) reported 44 minutes ago from Castleford, England

  @virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.

• 
  Nick Lawton (@Pontemiller) reported 46 minutes ago from Knottingley, England

  I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

• 
  Jamesrodgers (@Jamesro17879287) reported 56 minutes ago from Castleford, England

  @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

• 
  Mr Riddlesworth (@mrriddlesworth) reported 56 minutes ago from Pontefract, England

  Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

• 
  Charlotte Murray (@CharleyBeene) reported 57 minutes ago from Copmanthorpe, England

  @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 1 minute ago

  @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

• 
  Paul W Mitchell (@pwmcomms) reported 6 minutes ago

  Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives

• 
  TB (@Peerabeee) reported 8 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 10 minutes ago

  I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.

• 
  💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported 10 minutes ago

  @fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working

• 
  kaan #freeimamoglu (@laankaan) reported 11 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  Poli 🤌 (@CryptoPoli) reported 14 minutes ago

  @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

• 
  lew (@trippinlmao) reported 17 minutes ago

  .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

• 
  adrian adrian (@adrianatkins196) reported 18 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  Adam Weston (@textmaniac78) reported 19 minutes ago

  @OliverGMcManus @virginmedia I got told once and I don't know if it works but if you ring up and upgrade to another package it's classed as a new contract so you can cancel within 14 days maybe worth looking into doing that