Virgin Media Outage Report in Gayton, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gayton, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Milton Keynes, Sywell and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Total Blackout | |
| Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gayton, England
Latest outage, problems and issue reports in Gayton and nearby locations:
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nDarkwind
(@nDarkwind) reported
More fool me not contacting @virginmedia on 18th/19th of Nov when my speeds had dropped to below half. Constant disconnects and a great 23.9mbps from my 516mbps over the past few days. I call up and told to wait 24hrs. Last 3mth have been the worst in the last 15yrs for us.
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JimmyJones85
(@Jimmy_Jones85) reported
@virginmedia lights are still on, service drops for 20secs-1min comes back on for about 10 seconds and the cycle repeats. If you would like to call me from your end id appreciate it since i spent 11 mins on hold lost all phone credit and didnt get to speak to anyone earlier.
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Ｈｉｇｈｋａｇｅ
(@kaktusblack420) reported
This is the first time I've had @virginmedia internet cut out for me when the bills at its highest it's ever been. Sort it out
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Rob Ferris
(@Ferris2025) reported
@virginmedia @LutzSchueler, after receiving a letter about a complaint and realising its been logged wrong a quick call to virgin and a new complaint raised, again handler didn't record what I said and still 2 months with Internet issues. Lies and mis-information too many times. Painful
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Darren Harris
(@XanderHarris75) reported
@virginmedia issues in NR7 0DL. Tried to report online but got a message saying you were busy dealing with other faults. Since the speed upgrade you’ve been happy to publicise and make a big thing of the service has been intermittent and unreliable. How about advertising that?
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Alex Savage
(@MonsieurSavage) reported
@virginmedia We’ve complained and complained and you say it won’t be fixed until 24th December. Although you promised it would be fixed on the 23rd November so I’m not holding my breath. Customer service is a joke and departments don’t talk to one another. Will tell people not to use you.
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JimmyJones85
(@Jimmy_Jones85) reported
Looks like im not gonna be on today aswell, keep having intermittent outages of my @virginmedia net. Whats worse i tried to call, spent 11 mins on hold, all my phone credit got used up and i never even got to talk to anybody.
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Chris Tooley Art
(@ChrisTooleyArt) reported
@virginmedia I've had regular, intermittent outages all morning. Is there a fault/issue in Derby currently?
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia This is terrible customer service. Customer lost. I will not be renewing my contract.
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Alexio
(@faulkles) reported
@virginmedia Trying to cancel. I'm getting there slowly thanks