Virgin Media

Virgin Media Outage Report in Felixstowe, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Felixstowe, Suffolk, England 12/13/2025 14:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Felixstowe, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomIpswich TV
United KingdomIpswich TV
United KingdomIpswich Internet
United KingdomIpswich TV
United KingdomIpswich TV

Community Discussion

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Virgin Media Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

  • mookstar10 mookstar* (@mookstar10) reported from Ipswich District, England

    Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk

  • carlclark52 Carl Robert Clark (@carlclark52) reported from Ipswich District, England

    @virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.

  • saharasplash lauren schaefer (@saharasplash) reported from Purdis Farm, England

    Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying

  • liam_garwood grwd 🦅 (@liam_garwood) reported from Ipswich District, England

    @virginmedia I’m having issues with my email on iOS, please help

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...

  • positivesarah Sarah 'Morgenmuffel' Clark (@positivesarah) reported from Ipswich District, England

    @virginmedia Down again....

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti

  • BrunningLee Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠

  • only_jokering Adam (@only_jokering) reported from Ipswich District, England

    @virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?

  • PaulEmmett2 Paul Emmett (@PaulEmmett2) reported from Ipswich District, England

    @virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it

  • kavi1238 kavi (@kavi1238) reported from Ipswich District, England

    @virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow

  • gavmeakings Gav Meakings (@gavmeakings) reported from Ipswich District, England

    @virginmedia do you have an idea on how Long services will be down in IP2 area?

  • mr_plantgeek Michael Perry Mr Plant Geek® (@mr_plantgeek) reported from Ipswich District, England

    @virginmedia I am having problems with google nest setup

  • WiseOlMurph Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

  • lbjdenny Leon Denny (@lbjdenny) reported from Ipswich District, England

    @virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia Yes I did.... no comment on the level of service that I received....

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyjadeamanda Jade-Amanda Laporte (@ladyjadeamanda) reported

    @virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • _ftaleem 🆎~LFC🔴 (@_ftaleem) reported

    @virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia hello, Anyone there? guess not. **** service and **** customer service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia well it ain’t Christmas day anymore so where’s my service???????????????

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • foyss07 FoysGone (@foyss07) reported

    @virginmedia any idea why ur wifi has been terrible recently lads

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace