Virgin Media Outage Report in Feckenham, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Feckenham, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Feckenham, England
Latest outage, problems and issue reports in Feckenham and nearby locations:
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
@deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Paul Martin
(@PM_PaulMartin) reported
from
Birmingham, England
@virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access
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Charlotte
(@charlottetomtom) reported
from
Solihull, England
@virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dazed&Confucius
(@chrisfishdish) reported
@virginmedia We cancelled almost immediately, way before 14 days and have the phone records to prove it. You are asking for 120 for a months bill plus 200 for cancelling outside of 14 days which is not the case. I’m now having to leave work to calm down an unwell and hysterical wife
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Taimur Iqbal
(@TaimurI32983323) reported
@virginmedia your customer service is absolute **** my complaint number is C-2202221339
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Ambamama
(@Ambamama) reported
@virginmedia @virginmedia Yeh thanks. You still can’t help. Just called back. You can reduce my package but I’ll only be paying £4 per month less. And to cancel you’re going to charge me £150. Thanks for absolutely F all.
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H
(@Hollib0bz) reported
@virginmedia Planned outage was yesterday which we were well aware of and were notified about. There was nothing about. It fine I’ll write in and complain as the Twitter and customer service is as bad as the connection
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Aaron Collier
(@mrmerv77) reported
@virginmedia Hi ,really be great if you could give me a DM about my broadband issues .As I can’t talk to a voice that’s not automated through your contact numbers
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Tom
(@tomwinter999) reported
@virginmedia I've checked the service checker and it says there is work in my area but the signal has been terrible since we moved here in back in August
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Mark Renton
(@markarenton) reported
@virginmedia So I did call 150, and cancelled my broadband. Only now (1 month later) you are telling me it’s not cancelled. This truly is appalling customer service. I have now been on hold to 150 for 30mins trying to sort this out. Expect cancellation from me now
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simon le vans 💙
(@simonlevans) reported
@virginmedia It says Looks like there are issues in your postcode affecting your services There's a broadband issue in your area and our engineers are on the case to fix things. Check back here at any time for updates.
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Gunnergal
(@gunnergal18) reported
Anyone else experiencing an outage in the london area - Wifi stopped working about 15 minutes ago #virginmedia #virgin #wifi
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Shell Bryson
(@shellbryson) reported
@virginmedia Please, please, please increase the upload speeds on your services. I currently have the gigabit service which is excellent (solid 990Mbit downloads), but 50Mbit upload is pitiful. Uploading video is painful.