Virgin Media Outage Report in Faringdon, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Faringdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Faringdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Faringdon, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Faringdon, England
Latest outage, problems and issue reports in Faringdon and nearby locations:
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨chelle✨
(@chelleisgolden) reported
@virginmedia It’s never intentional, but I think anyone would be upset given how poorly this situation has been handled. Especially when this is the third time this morning alone the call got disconnected. I will be filing a complaint, rest assured. Thank you.
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Davinder Singh
(@LallyDav) reported
@virginmedia Ok this is not helpful at all. Can you give me CEO’s email so I can reach out to @virginmedia CEO. I am sure you can provide that without much trouble. Thanks.
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𝕰𝖒i
(@Emzifer) reported
@virginmedia The signal never seems to reach upstairs… very weak
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Ros Stride
(@rozstride) reported
@virginmedia I was adv,despite being in the coolingoff period,I had to wait until 14/02/22 for disconnection. Despite me never having installing your equipment (which I am still waiting for dets re returning). They checked they noticed error on acct so said wld get supvr to📞 assumed Friday
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Louise Holding
(@LouiseHolding) reported
@virginmedia I got through to the complaints team and after a chat (with no resolution) you cut us off. So still no internet. Still trapped in the house. Now what?
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Victoria Cockwell
(@Vickykate22) reported
@virginmedia There never is but it is since city fibre put in new cables and you did maintenance work in the area in Nov . We are not the only ones in the area it affects . Our other box which isn’t Samsung has no problems !
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Tom Southworth
(@TechDevTom) reported
@virginmedia I've spoken to two of your agents over WhatsApp, to get a better deal, over two days, waiting for ten hours in total, only to be put through to customer relations who never respond. I was given the option of your m100 broadband for £44 a month, then £41 a month. 1/3
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nick brazener
(@nickbrazener) reported
@virginmedia Hi, thanks for replying. I still haven’t been able to get through to customer services.
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Karen 💙
(@klabond) reported
@virginmedia 1/2 There are tv & broadband issues in my area. I also have an issue with our landline however there is no known fault when checking. I am going round in circles trying to find out how to run a test. It says sign in which I do, I get a series of questions & then....
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Lex Burnett
(@lexburnett86) reported
@virginmedia No you don't, I wanted to reduce down my package and to do that it would remove any discounts I had on my current package. You a bunch of crooks and I just want to make everyone aware.