Virgin Media Outage Report in Retford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Retford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Retford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Retford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Retford.
| City | Problem Type | Report Time |
|---|---|---|
 Retford |
Internet | |
| Worksop |
Internet | |
| Worksop |
Internet | |
| Worksop |
Internet | |
| Gainsborough |
Total Blackout | |
| Worksop |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Retford, England
Latest outage, problems and issue reports in Retford and nearby locations:
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Amy Holden
(@amylou020887) reported
from
Worksop, England
@daniellebryce21 @virginmedia Heard nothing but bad things about them. We would never swap to them. They also are always knocking on our door trying to sign us up despite us telling them not to and a sign on our door stating no cold callers. 😡😡😡
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bike Matt
(@bike_matt) reported
@virginmedia 44 broadband outages in last 8 days CB24 area. have been told fix '2pm tomorrow' for 8 days in a row. give me a reason not to switch to more reliable supplier...
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Karen Crammond
(@karen_gibson88) reported
@virginmedia I just had the best customer service from one of your advisors. Is there a service that I can let you know who she was so she gets recognition?
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Svetlana Jones
(@SvetlanaJones4) reported
@virginmedia I checked the service and it should be ok but I don’t have signal again this morning. There have been interruptions for a month. It’s very frustrating specially working from home. Your subscription is going up by 2.50 from next month but the service is poor. Any help/explanation
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Irfan Patel
(@irfanlfc) reported
@virginmedia your customer services and broadband service is appalling. Internet down for 100th time, was on hold for 20mins to speak with someone and line cut off and they've not rang me back #Shocking #MartinLewis #complaint
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Steve Eastbury
(@SteveEastbury) reported
@virginmedia it’s quite rude to end a call when you’re on hold when the only way to cancel an account is to actually ring you
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cattboy 234
(@CattBoy234) reported
@virginmedia wifi is down its been playing up so i unplugged and re plugged back in and there is no wifi connection at all. Im ising 4g to post this. Please fix thr problem
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markhmcgivern
(@markhmcgivern) reported
@virginmedia Hi, I just phoned to discuss cancelling service owing to cost and was told that no other wifi supplier is doing installations until April at the earliest (all part of a generally horrible hard sell).. Are you telling your customer service people to say this? Is it true
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Andrew Hamilton
(@ahamilton505) reported
@virginmedia I'm trying to call you to talk about my bband contract that expires in 2 days. I just waited for 35 mins on the phone and you cut me off for the second time today. Wtf? How do I speak to someone? Disgusting service.
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Gary murray
(@tamngaz220717) reported
@RobEllisUK @virginmedia @Ofcom Iv just contacted ofcom so hopefully they can do something as yet again I have no internet and I’m not paying for such a substandard service so let’s see if ofcom help
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Nina Sinclair 💙
(@52Wolf) reported
@virginmedia thanks - these calls are to my mobile. However, I could do with speaking to you as my router is causing us wifi issues.