Virgin Media

Virgin Media Outage Report in Retford, Nottinghamshire, England

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The latest reports from users having issues in Retford come from postal codes DN22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Retford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Retford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Retford, Nottinghamshire, England 10/07/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Retford, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Retford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRetford Internet
United KingdomWorksop Internet
United KingdomWorksop Internet
United KingdomWorksop Internet
United KingdomGainsborough Total Blackout
United KingdomWorksop Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Retford, England

Latest outage, problems and issue reports in Retford and nearby locations:

  • richardfox92 Richard Fox (@richardfox92) reported from Carlton on Trent, England

    @virginmedia why is it every couple of days I have to reboot my V6 box so I can watch Amazon Prime. Never have this problem on my PC nor android phone 😡😡😡

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    @virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • MaxiiEverett Max Everett (@MaxiiEverett) reported from Nottinghamshire, England

    @virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

  • ianday79 ian day (@ianday79) reported from Carlton on Trent, England

    @RacingMainline You've just deleted me, but I replied straight away. I had two chats open and one was to you and the other to virgin media as I was upgrading my TV service but I said no thanks to you and not to virgin but u got me all wrong!

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    @virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • richardfox92 Richard Fox (@richardfox92) reported from Carlton on Trent, England

    @virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Light_Man Mr Man (@Mr_Light_Man) reported

    @JoeR247 @virginmedia Two options: get used to it, or cancel if you can. I’d go for the second in your situation. Go elsewhere, literally anywhere but @virginmedia !

  • Buttji99 Imran khan (@Buttji99) reported

    @virginmedia This is really shame no service in KT22 7NG

  • SueWilliams833 Sue Williams (@SueWilliams833) reported

    @virginmedia We still haven't got any internet and your website appears to be down. I've tried calling the number you've given out to others here and it says invalid number when called.

  • Kai06661 Kai0666 (@Kai06661) reported

    @virginmedia Same old virgin. Prices go up. Service goes down.

  • edbaker1965 Ed Baker (@edbaker1965) reported

    @vmbusiness not ere you havent! down all day well over the 12 hours already - wat is the compensation scheme please. Also router fried - need a replacement

  • BenH93_ Ben (@BenH93_) reported

    @virginmedia Up and down like a yo-yo. Sort it out otherwise the Warzone experience on 5G data won’t be pleasant ffs

  • MartynNSarah Sarah N Martyn (@MartynNSarah) reported

    @virginmedia We've been having problems with our broadband the past few days now today it's off completely. How long is this going to take please?. As you know @virginmedia alot of people work from home and we rely on our broadband. Will all customers receive a deduction on our bills?

  • janettu21061531 janet turner (@janettu21061531) reported

    @virginmedia Mine has been down since last night is only up and down for a couple of hours since then. If that ..It is getting ridiculous. The amount we have to pay you is beyond a joke I hope we're going to get compensation knocked off our bills

  • MrMagregor matthew (@MrMagregor) reported

    @virginmedia Put the price of my contract up and disconnect me from using it. Sounds like good customer service to me..

  • hopalongtom Hopalongtom (@hopalongtom) reported

    @virginmedia It's been broken since yesterday, you haven't fixed it yet!