Virgin Media Outage Report in Dursley, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dursley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dursley, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Dursley and Chipping Sodbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dursley, England
Latest outage, problems and issue reports in Dursley and nearby locations:
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Durant
(@AndrewDurant2) reported
@virginmedia yes need some help pay way too much money for you internet for it no not perform in online game eg call of duty
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Nick Doyle
(@NickWDoyle) reported
@virginmedia hi there, my broadband is being very patchy and slow. Is there any faults in the SW11 area?
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KirstenA
(@KirstenClareA) reported
@virginmedia Please just leave me alone if you can’t help. The tiny bit of energy I have for every day is now gone on virgin. Typing out this. You not respecting any disabilities. I am so so exhausted and so fed up fighting. This screen is hurting my head. Email or call.
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Damian Molloy
(@Milkybarkid24) reported
@virginmedia So for the 3rd consecutive day I’m getting ‘sorry right now our team are busy you might want to give us a call later’ there has to be a plan virgin. Absolutely abysmal customer service, all I want to do is leave don’t even want your service anymore!
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Bryn Williams
(@DayBroken4) reported
@virginmedia I think my online account was hacked, I cannot log in online and when I put my name, account number and area code (for forgotten email/password) it brings up a email address I do not recognize, cannot get through on phone, can you help?
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KirstenA
(@KirstenClareA) reported
@virginmedia virgin emailed me several times saying they had tried calling about my complaint but they were “sorry to have missed me.” Yet my phone never rang. So you are saying nobody did even try as you only use webchat?I am not doing a webchat. I hate screens. I hate this. My joints hurt.
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Cathy Long
(@Cathy_TwoHalves) reported
@virginmedia I posted last night. No response from you yet and no response yet to the formal complaint I lodged on Sunday. I was promised a response within 72 hours....
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chris musk
(@chrismusk) reported
@ingaboo @virginmedia @John_J_C_Moss Upload is 1-2 Mbs unusable. Been crap for over a week and when you try to call you have to wait 40 minutes to get through and they can’t tell you anything.
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kazzaL
(@karenlhumphreys) reported
@virginmedia what’s going on in TW3? Internet keeps crashing and has been for several days. Your website says no issues
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Julie
(@julierone61) reported
@virginmedia my sister has been waiting more than an hour (& is still waiting) to cancel our elderly parents’ Virgin contract. Even if she logs onto their account she still can’t do it 😡. Just not good enough! Please advise!. #frustrating