Virgin Media Outage Report in Cupar, Fife, Scotland
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The latest reports from users having issues in Cupar come from postal codes KY14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cupar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cupar, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee, Cupar and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Cupar |
Internet | |
| Cupar |
Internet | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Steven Whyte
(@whytey79) reported
from
Dundee, Scotland
@virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.
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Col Gray 🤘🏻
(@pixelscol) reported
from
Dundee, Scotland
Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
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marcella
(@0_marcella) reported
from
Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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karen mcewan
(@McewanKaren) reported
from
Dundee, Scotland
@Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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⚽️Scuba Steve⚽️
(@stephdufc83) reported
from
Dundee, Scotland
@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
@virginmedia Checked earlier and now and it only reports TV issues; which I do not have so
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Sam u
(@Samu88105371) reported
@virginmedia No they didn't because virgin media is forceful on customer to remain with their services . My contract ended September 8 last month and I make it clear to virgin media in August that I am dissatisfied about their services reason been that virgin media network wasn't good in my
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The Edvardz
(@CEdvardz) reported
@virginmedia They were no more able to help than you are. This process is so broken it’s a joke. Apparently, they can only update the notes as they only deal with cancelled direct debit. The same team called again today.
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Paesi Fantasma
(@PaesiFantasma) reported
@virginmedia I left a bad review on trustpilot and I've got an email saying to contact you. How? I can't call, I can't send an email. I used the chat and the result is that I have to pay because of your agents. Complaints are not going through the website. That's totally rubbish.
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Pat Cox
(@patinkent) reported
@virginmedia Ihave checked and entered my postcode and it still says issues with TV just as it has done since Thursday. I am reluctant to talk to your team as they have no respect for the older person and treat us as if we don't understand, despite the fact that I have taight basic IT skills
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elkie76
(@elkie76) reported
@virginmedia Thanks. I've checked that page, the problem is not covered there unfortunately - there's simply no service. What next?
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
not virgin media completely going down and THEN sending me a text half an hour later that they’re carrying out works in the area. Cheers mate 🥴
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
@virginmedia I think it’s fair to say the link isn’t reliable bc when my wifi went down, over an hour and a half ago, it said the area was perfectly fine. So I suppose something is wrong, isn’t it? Regardless, it’s finally working now… one hour and a half later.
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graeme mccausland
(@graemer41) reported
@virginmedia Trying for 19 days now to get Netflix activated as it is part of my bundle, but apparently there is a technical problem with your app which means I cannot see the activate button. 5 times it has been sent to technical support to be resolved as customer service cannot !!
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The Edvardz
(@CEdvardz) reported
@virginmedia I no longer care if you disconnect my services. I’ve been contacted by three other customers asking advice. Sadly I cannot help. Despite 25+ years in CX this is beyond me.