Virgin Media Outage Report in Cupar, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cupar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cupar, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Dundee and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Glenrothes |
Wi-fi | |
| Dundee |
Total Blackout | |
| Dundee |
Wi-fi | |
| Glenrothes |
Internet | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Steven Burns
(@StevenB35256011) reported
from
Dundee, Scotland
@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Sabator
(@Popehoist) reported
from
Dundee, Scotland
@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Kirsten Doig 🏴 🇪🇺
(@KJD140209) reported
from
Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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heather
(@a_roundtuit) reported
AND NOW THE WIFI IS DOWN AGAIN @virginmedia FFS I QUIT!!!
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Keith's Pi Tutorials
(@PiTutorials) reported
@winkleink @MikeBookham @virginmedia If you actually leave, they will phone up, begging you to come back with a great deal. But in my mind this foul tactics. I told them where to go. Would never use them again.
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Ryan O'Kern
(@Ryan_OKern) reported
@virginmedia What's going on in SW17? Very inconsistent, slow almost unusable service.
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Rebecca Kidd
(@Rebecca_K2017) reported
@virginmedia @101Usman Can you please respond to my messages? I've sent numerous tweets, attempted to call, and used your chat service since 8th jan!!!
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Aisling_OR
(@Aisling85) reported
@virginmedia how is your customer support number “unavailable”?? I’ve been having issues with TV services for the past week and every time I call the 0345 number it just says “this persons phone is unavailable”. I need this resolved as im not getting the service I’m paying for!
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Rob Morris
(@lemonfreshrob) reported
@ajbloor @virginmedia The inability to reach an actual talking person is my main frustration with Virgin Media (aside from how often their service goes down). I fully intend to leave them when the contract comes up for renewal.
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beth is cons pink pal
(@BETTERBETHENY) reported
@virginmedia I think you need to fix @TheVampsJames wifi
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Lucy Oakes
(@LucyyyPLL) reported
@virginmedia I want to cancel my package as I no longer need it. No one is answering the phones, I’ve been trying for a month to cancel this. Can someone answer?
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Leona Hussey
(@leonahussey) reported
@virginmedia Service was down for a short time. Working now, thanks. I forgot about the status page. Thanks
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Simon McGaw
(@McgawSimon) reported
@virginmedia so after my initial call about a slow broadband issue I have spoken to 4 po eople and I'm still waiting to actually talk to someone about if and it's been over 2.5 hours. The speed has been an issue for 1 year