Virgin Media Outage Report in Cupar, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cupar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cupar, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee, Glenrothes and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Phone | |
| Glenrothes |
||
| Glenrothes |
Internet | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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🎗JamesAlexander🎗🏴
(@James_AD_89) reported
from
Glenrothes, Scotland
@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Dav Hunter
(@justdavidhunt) reported
from
Methil, Scotland
@virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Alderwick
(@JessAlderwick) reported
@virginmedia Well. An engineer arrived Friday. Lovely lady too. She found our actual cable ( other guy was trying to use an old neighbours one that was dead) she booked in someone on 24 hour total loss to get it rectified today but no one showed?! Great service. Again. NOT.
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Reece Calder
(@CalderReece) reported
@virginmedia It has been over 30 hours now. Shall I just wait or do you think there might be a problem?
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Michelle Rulton
(@Soze1172) reported
@virginmedia It used to be called the "children's fun" package. It contains nickelodeon and carton network
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Luke Jolyon
(@lukejolyon) reported
@virginmedia Apparently a problem affecting “between 50-80 people” so I guess that’s just my road or immediate area in north London.
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Gabriel Anthony
(@JustLangy) reported
@TwitchPBG @virginmedia Yikes!! Yeah they need to fix that
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BrightCX LTD
(@brightcxltd) reported
@virginmedia total loss of service in our area again - second time in less than 2 weeks. Not good! At least the outage today is during the weekend so not impacted work! 🥺
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jane gidman 💙
(@janegidman1) reported
@virginmedia COMPLAINT finally received replacement TiVo box I had to battle for to find it’s faulty. I’m told a replacement can’t be sent out and I have to go through the painful charade of an engineer visit. The engineer ‘may’ have a fit for purpose box with them. Just rubbish.
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Tim
(@whiskywhisky7) reported
@virginmedia That they were going to call me, surprise, surprise, nothing. This really is getting beyond a joke. PLEASE HELP !!
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casee wilson
(@caseewilson) reported
@virginmedia Thank you for your help. Mum has received her first phone call in several days - firstly from yourselves to resolve the issue, then from a family friend to check the line and it all seems to be working again now. She is assured that it will not be disconnected until the 24th.
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IIATTIICUSII
(@iiattiicusii) reported
@virginmedia any reason why I’m paying for M500 and only get 40mb and it’s constantly fluctuating up and down?