Virgin Media Outage Report in Chedworth, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chedworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chedworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chedworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham.
City | Problem Type | Report Time |
---|---|---|
Cheltenham | Internet | |
Cheltenham | Total Blackout | |
Cheltenham | Internet | |
Cheltenham | TV | |
Cheltenham | Wi-fi | |
Cheltenham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chedworth, England
Latest outage, problems and issue reports in Chedworth and nearby locations:
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Original Wild
(@wild_original) reported
from
Churchdown, England
@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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Richard Kean
(@richkean) reported
from
Cheltenham, England
@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆
(@FasbytesReality) reported
from
Cheltenham, England
@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Dave.C 🏴☠️#FBPE #Rejoin
(@Davinci9999C) reported
from
Cheltenham, England
@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chessell
(@HavenDK) reported
@Sneak_666 @virginmedia I’ll jump on this. Left virgin due to the prices going up and not needing the whole service now. The retention team called me and offered me exactly what I needed (broadband only m200) for £22. Vodafone had sold me 50-60mbps for £19 so thought it was a great deal.
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James Hurley
(@ItsHurlinho) reported
Anyone else have internet issues with Virgin Media atm?
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MJG
(@MJGgraphics) reported
@virginmedia Sorry guys but it fixed itself for about 2 weeks, and now it sucks again. We need a review on our set up, somethings got to improve.
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Pete J
(@Pete_Js) reported
@DonnaBrannan12 @Sneak_666 @virginmedia Sadly not the case. They give you a contract that says we are giving you a service that should be X amount (double the price) but we are really nicely going to discount it by 50% for x amount of months after that it goes to that supposed normal amount
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Adam
(@JHippeh) reported
I said it before but this time I mean it. I'm gonna be leaving #virginmedia. Been with them for 10 years and they've never once valued me as a customer nor have they sent anyone to fix my Internet, but they're happy to charge me £80 for service they don't give @virginmedia bye
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strongbow1932
(@strongbow1932) reported
@Sneak_666 @virginmedia I might speak to these customer relations people. £84 a month is a pure rip off for repeats on nearly every channel. I’m out of contract and if I can’t find a reasonable deal I’m off. Broadband is crap at the best of times too.
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kenzie | SEEING ATEEZ
(@K3NZlE) reported
@holyeef bc virgin media are wankers, they were meant to come wednesday to fix it: no one turned up, were meant to come thursday: didn’t come. now they’re apparently coming on monday
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Talking@TheMovies
(@TalkingMovies3) reported
@DanielAmesYT @virginmedia Same here since yesterday, there is a problem, it gets fixed and then a few hours later it goes out again.
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toewad1
(@toewad1) reported
@virginmedia You could offer it to me free and I would say no, it is crap, and when I phone to cancel I'm looking forward to the grovelling and we have a new deal, your equipment is outdated by 20 years fibre to the cabinet the coaxial to the house very 90s, upgrade to fttp or you are doomed.
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Anthony Martin
(@Ant_Not_a_Num) reported
@Del_101 Try a different device on that same port/cable. If issue stays, it’s not your virgin media box.