Virgin Media Outage Report in Burnham-on-Sea, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Burnham-on-Sea, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Bridgwater and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Internet | |
| Bridgwater |
TV | |
| Bridgwater |
TV | |
| Bridgwater |
Phone | |
| Weston-super-Mare |
Internet | |
| Winscombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
-
Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia please sort out your fiber broadband! I have only been with you since the end of Dec & have had nothing but problems, I work from home but sometimes have to go to the local @CostaCoffee to use theirs to save me & be able to do my job just because yours is so unstable
-
Dave T
(@fin_father) reported
from
Weston-super-Mare, England
@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
-
David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
-
John Bachelor
(@johnnybach175) reported
from
Weston-super-Mare, England
@virginmedia That’s terrible. Are you saying Continuously for 24 hours? Because we’ve all lost over 24 hours in the last 3 days already?
-
Steve Mowat
(@SteveMowat4) reported
from
Weston-super-Mare, England
@virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??
-
Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
-
Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
-
Eric Arthur Blair
(@EricArthurBlai4) reported
from
Weston-super-Mare, England
.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
-
David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
-
Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
-
Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
Getting really annoyed with bad internet service with @virginmedia we pay for the top package yet still not able to connect today! Upgrade of hub is in need of i think as I’ve heard lots of bad reviews on the one we have
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
-
Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
-
Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
-
Steve Mowat
(@SteveMowat4) reported
from
Weston-super-Mare, England
@bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stacie
(@Stxcie_) reported
IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR
-
JoJosGamingTV
(@JoJosGamingTV) reported
@virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy
-
skullncross
(@skullncross1) reported
@virginmedia soke to ustomer support they said phone is on but its not
-
Samuel Giddings
(@samuelgiddings4) reported
@virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service
-
Liz Tray
(@LizTray) reported
@virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.
-
Charliejaylen1612
(@Charliejaylen16) reported
@virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back
-
Joe Edwards
(@Phinnnna) reported
@PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.
-
Shonagh Gardiner
(@shonaghgardiner) reported
@SteveLorimer @virginmedia Me too! Assuming you’re still down?
-
Chris Durham🇺🇦
(@Duzc1972) reported
@virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?
-
Chris Hares
(@chrishares) reported
@virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity