Virgin Media Outage Report in Burnham-on-Sea, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Burnham-on-Sea, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Bridgwater and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Internet | |
| Bridgwater |
TV | |
| Bridgwater |
TV | |
| Bridgwater |
Phone | |
| Weston-super-Mare |
Internet | |
| Winscombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
-
Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
Getting really annoyed with bad internet service with @virginmedia we pay for the top package yet still not able to connect today! Upgrade of hub is in need of i think as I’ve heard lots of bad reviews on the one we have
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
-
hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia please sort out your fiber broadband! I have only been with you since the end of Dec & have had nothing but problems, I work from home but sometimes have to go to the local @CostaCoffee to use theirs to save me & be able to do my job just because yours is so unstable
-
Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
-
Eric Arthur Blair
(@EricArthurBlai4) reported
from
Weston-super-Mare, England
.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
-
Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
-
Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
-
John Bachelor
(@johnnybach175) reported
from
Weston-super-Mare, England
@virginmedia That’s terrible. Are you saying Continuously for 24 hours? Because we’ve all lost over 24 hours in the last 3 days already?
-
Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Rooney
(@ior32) reported
@PhilippaGraham7 @surashsurash @virginmedia seems a widespread issue
-
Retro Rob 😎
(@RetroRobV8) reported
Hi @virginmedia could you please respond to my girlfriends online live chat. She’s been waiting since 6pm last night. Not the kind of service considering how much she spends with you every month.
-
Martin lavelle
(@Lavolavelle) reported
@virginhelp I need help activating my virgin broadband and tv at my new address. @virginmedia have ignored my messages. Can you please get someone in touch with me asap?
-
EdD
(@shadebug) reported
And no, I don’t live with my dad, I just pay for his Sky. We have @virginmedia in my flat, which I also don’t use outside of the internet connection via their terrible, terrible router (it’s cool, I hardwired in because it’s fun living in 1998)
-
B1-66ER
(@66er_b1) reported
@virginmedia I can't provide anymore detail than I have provided you. (more than enough) my full post code has nothing to do with it. Also I don't plan on wasting an hour of my Sunday morning on hold to explain an issue I have already explained.
-
Mark Allenby
(@Skiddy140) reported
Just lost another hour of my life trying to speak to someone at Virgin Media. It is quite laughable how they treat their customer with this type of contempt!
-
Stephen Quinn
(@SGQuinn) reported
@virginmedia what’s the current service status in EH14 5TJ - my services have been down for over 24 hours and the website is now down for maintenance
-
R J
(@Richiegrich) reported
@virginmedia my box not working properly keeps going to standby and the remote not working correctly. No point ringing because I'd be wasting my day on hold. Any faults ìn area or anyone else reporting same issue.
-
Retro Rob 😎
(@RetroRobV8) reported
@virginmedia @Amrutha23279193 At least they’re replying to you! My girlfriend has been waiting since 6pm last night for live chat help and still no response and no response to my earlier tweet either.
-
Faith Greene
(@faithlessful) reported
@virginmedia I've been through this all several times with your incompetent customer service team. As soon as the contracts up we will be scrapping virgin and never touching another virgin product again