Virgin Media outages and service status in Burnham-on-Sea, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Burnham-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received May 6, 7:37 PM GMT+1.
- Wi-fi (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnham-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Bridgwater, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgwater
|
TV | 2 days ago |
|
Weston-super-Mare
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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John Bachelor (@johnnybach175) reported from Weston-super-Mare, England@virginmedia That’s terrible. Are you saying Continuously for 24 hours? Because we’ve all lost over 24 hours in the last 3 days already?
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hayley reed (@HayleyaReed) reported from Weston-super-Mare, England@virginmedia please sort out your fiber broadband! I have only been with you since the end of Dec & have had nothing but problems, I work from home but sometimes have to go to the local @CostaCoffee to use theirs to save me & be able to do my job just because yours is so unstable
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Emma Blackburn (@Bridgey21) reported from Backwell, England@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England@virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??
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hayley reed (@HayleyaReed) reported from Weston-super-Mare, EnglandGetting really annoyed with bad internet service with @virginmedia we pay for the top package yet still not able to connect today! Upgrade of hub is in need of i think as I’ve heard lots of bad reviews on the one we have
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Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England@bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke
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hayley reed (@HayleyaReed) reported from Weston-super-Mare, England@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
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Rob Cowap (@BigRobW4) reported from Glastonbury, England@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Dave T (@fin_father) reported from Weston-super-Mare, England@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
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Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Eric Arthur Blair (@EricArthurBlai4) reported from Weston-super-Mare, England.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
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Jon Wakefield (@jon_wakefield) reported from Locking, Englandwow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Jon Wakefield (@jon_wakefield) reported from Locking, England@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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David Lloyd (@dave_backwell) reported from Backwell, EnglandAppalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dippy | Brig Content Creator (@Itsdippylive) reportedVirgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵
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mec337 (@mec337) reported@virginmedia without doubt the worse customer service in the history of customer service.
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Nottmsteve 🇬🇧 (@nottmsteve) reportedHad an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased
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Asif Rana (@HounslowParking) reported@bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.
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Danny (@hartdj) reported@virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.
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BEST SERVICE PROVIDER (@BestProvid49199) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events
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Tre (@Liafreytre) reported@AndrewW12290183 @virginmedia They never send them. Still have old crap of theirs from years ago.
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Moderately Sarcastic (@ForkYeah07) reportedAn absolute nightmare getting onboard with Virgin Media broadband. They changed my appointment on the last day. Who the hell is going to pay me for the inconvenience this will have? This is absolutely ridiculous. Is this the service you guys provide?? @virginmedia
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Amy Heppingstall (@AmyHeppi) reported@virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??
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Paul Caley (@PC_ale) reported@virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!