Virgin Media outages and service status in Broadstairs, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Broadstairs, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Broadstairs come from postal codes CT10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Broadstairs, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Broadstairs, England
The most recent Virgin Media outage reports came from the following cities: Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Broadstairs
|
Internet | 8 days ago |
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Broadstairs
|
Total Blackout | 1 month ago |
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Margate
|
TV | 2 months ago |
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Margate
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4 months ago | |
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Margate
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Internet | 5 months ago |
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Margate
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Wi-fi | 6 months ago |
Community Discussion
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Virgin Media Issues Reports Near Broadstairs, England
Latest outage, problems and issue reports in Broadstairs and nearby locations:
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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James Green (@jimmygreen83) reported from Margate, England@virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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James Green (@jimmygreen83) reported from Margate, England@virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.
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bob mitchell (@bobmitchell82) reported from Margate, England@virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandHello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandMorning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
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Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England@QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.
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Terry Jordan (@terryjordan38) reported from Margate, England@virginmedia Do you actually have a customer service department
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.
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James Green (@jimmygreen83) reported from Margate, EnglandNot sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon
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Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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Andy Nicoll (@andeenic) reported from Margate, EnglandThree formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
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Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, EnglandI sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....
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Andy Nicoll (@andeenic) reported from Margate, England@virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Hobson (@sophiehobson) reportedFFS @virginmedia - this is my sixth loss of WiFi (for +30 mins) since Monday. Do other customers experience this persistent failure at the one job we pay you for? Every week we lose WiFi, usually multiple times. How can you be… so bad? Just so very, very bad.
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nicola bailey (@nicbailwru) reported@virginmedia I’ve paid it now, I’ll be cancelling when my contracts up. You don’t help disabilities at all
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🖖🏼🖖🏼🖖🏼Phil R-A🖖🏼🖖🏼🖖🏼 (@philsid) reported@virginmedia What a god awful set up you have. Only asked two questions and you can answer neither of them..
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Louise Eardley - LoobyLoo Ceramics (@LoobyLooCeramic) reported@virginmedia is there a current problem with e-mail access?
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Darwin Aseka (@4seka) reportedI have spoken to customer support @virginmedia but they had no clue as to what the issue could be despite the connection error message asking me to contact my service provider. This used to work seamlessly for me. PS: The issue is not isolated to one specific station or device
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D Booth (@Thesmoothanator) reported@virginmedia It did come back on after 3hrs though but went down again later (10pm) for 10 mins sorry that was Tuesday, Wednesday ok but off at 4:25am this morning.
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Rachael 🌈✨🦄 (@hieeeitsray) reportedInternet and tv going down constantly today. Sort it out @virginmedia, you absolute joke!
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J No (@N07WOD) reported@virginmedia I have now got this resolved, took more then 3 hours of my time and an official complaint.
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🖖🏼🖖🏼🖖🏼Phil R-A🖖🏼🖖🏼🖖🏼 (@philsid) reported@virginmedia Is there a problem in the Norton Area? What are length of queues on your telephone support?
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Ssb316 (@ssb316) reported@virginmedia I receive the 2nd screenshot when running Diagnostics. I get an “Oops something’s broken”