Virgin Media outages and service status in Deal, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Deal, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Jun 7, 1:46 PM GMT+1.
- TV (75%)
- Internet (25%)
The latest reports from users having issues in Deal come from postal codes CT14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Deal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Deal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Deal, England
The most recent Virgin Media outage reports came from the following cities: Deal, Margate, Broadstairs, Dover, and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Deal
|
TV | 9 hours ago |
|
Margate
|
TV | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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SD KATO (@D2SDKATO) reported from Dover, England@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!
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Nigel Hudson (@nghudson) reported from Preston, England@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬
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Andy Nicoll (@andeenic) reported from Margate, EnglandThree formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I would suggest then that the service status should be updated to reflect that situation.
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Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England@QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.
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Tony Bagley (@Tonybee1) reported from Dover, England@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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Joao Paulo Ferreira (@JoaoJpfx1) reported from Hawkinge, England@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Caggy (@drinkdevil40) reported from Herne Bay, England@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!
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Gary Steven Walker (@garywalk3r) reported from Folkestone, England@virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.
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Kirk Hughes (@dovermonkey) reported from Dover, England@zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡
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SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Dover, England@virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service
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Grant Saffery (@grant_saffery) reported from Margate, England1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jane rawlings (@djraw123) reported@virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !
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C B (@Lulette5772) reported@virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor
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Fpity (@Fpityyyy) reported@SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms
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Harry Nicholson (@Harryn9000) reported@virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this
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Sarah Loughran (@SarahDruscilla) reported@O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.
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FPL Hornet (@fpl_goldenboys) reported@virginmedia Down every day this week, utter crap
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London leaver (@ross_biagini) reported@virginmedia my tv internet & phone are still not working in HP6
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Ste (@SteT238) reported@virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.
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Breeda Murphy (@breeda_murphy) reported@MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore
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Mømo ຊ (@momo393alioth) reported@Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔