Virgin Media

Virgin Media Outage Report in Boston Spa, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Boston Spa, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Boston Spa, City and Borough of Leeds, England 06/22/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Boston Spa, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, York and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Boston Spa, England

Latest outage, problems and issue reports in Boston Spa and nearby locations:

  • SAnnakin16 Stu Annakin (@SAnnakin16) reported from Killinghall, England

    @virginmedia All this link does is ask me to sign in which I’ve done- no web chat

  • SAnnakin16 Stu Annakin (@SAnnakin16) reported from Harrogate, England

    @virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?

  • SAnnakin16 Stu Annakin (@SAnnakin16) reported from Killinghall, England

    @virginmedia customer service absolutely diabolical.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • JamesWall67 James Wall (@JamesWall67) reported from Harrogate, England

    @virginmedia Morning! Any chance of providing the service that we all pay for today?

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • Silverdoor_ silverdoor (@Silverdoor_) reported from York, England

    @virginmedia @kerrylouise15 Same issue (again).

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • leedsfan91 james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • LordNorth Lord North (@LordNorth) reported from Harrogate, England

    @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

  • SerenaStampfer Serena (@SerenaStampfer) reported from York, England

    Oh god I got a letter saying that CityFibre are going to be digging up my street "soon"(wth does that mean? Next week? Next month?) and I'm dreading it after the awful débâcle of Virgin Media doing the same thing some years ago.

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeW1875 Lee W1875 - #FEA (@LeeW1875) reported

    @kwn_photouk @virginmedia Its common for broadband to go down at these hours. Its when they do updates etc. As its not peak time. Will only effect a smaller number of customers. It'll be back soon!

  • amirnoorali Amir Noorali (@amirnoorali) reported

    @virginmedia is there any reason my internet is super slow and has been cutting out all day? Been like this now a few days and your call centres are a joke

  • stclare_julia Julia StClare (@stclare_julia) reported

    @virginmedia no they told me it wasn't their issue to resolve please let me have the email of where I send my complaint to

  • AnnaPaulucci Anna (@AnnaPaulucci) reported

    @virginmedia poor customer service for new customer moving home. Date arranged for internet switch on at new property. Email sent 4 week delay. No explanation… do you think that’s acceptable?

  • Haroon0717 Haroon (@Haroon0717) reported

    @virginmedia Can this be chased please - if there is any long term issue we need to be provided with some alternative as this isn’t helping at all

  • DanceSacks Nicola Farquhar (@DanceSacks) reported

    @virginmedia there was a power cut in wallsend last night and now our landline isn't working won't dial out/says line is busy when you dial the number are there local issues?

  • EllieSuthers EllieSuthers (@EllieSuthers) reported

    @virginmedia Poole. virgin Broadband. Buffering . WTF.

  • 1kevin010 Kevin (@1kevin010) reported

    @virginmedia Broadband down for the 3rd time in 3 days, did the status test and flashed up “you need an engineer visits” then disappeared, now saying intermittent problem in area, didn’t let me book the engineer !!

  • K2SOenjoyer jennie 𖤐 (@K2SOenjoyer) reported

    @virginmedia FIX YO DAMN INTERNET BRO

  • adxmp_21 Singh (@adxmp_21) reported

    Honestly there isn’t a worse broadband provider for customer service than @virginmedia , WiFi down since Thursday and the earliest they can send an engineer is Monday. So paying for 5 days of no service?