1. Home
  2. Companies
  3. Virgin Media
  4. Banbridge, Northern Ireland
Virgin Media

Virgin Media Outage Report in Banbridge, Northern Ireland

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banbridge, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Banbridge, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Craigavon.

CityProblem TypeReport Time
Craigavon Internet 2 days ago
Craigavon Internet 2 days ago
Craigavon Internet 1 month ago
Lisburn Internet 6 months ago
Lisburn Internet 6 months ago
Lisburn Total Blackout 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banbridge, Northern Ireland

Latest outage, problems and issue reports in Banbridge and nearby locations:

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia were you able to check the mast in Dromore to see if there is an issue

  • andycno1
    Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

  • SCIGONE
    SCi (@SCIGONE) reported from Lisburn, Northern Ireland

    @virginmedia can you downgrade your tv package... looking to cancel my sports package....

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • DavySedge
    David Sedge (@DavySedge) reported from Lisburn, Northern Ireland

    @virginmedia Paying good money for a service that goes mute for no reason . Thanks

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland

    @SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28

  • itsadam0202
    Adam (@itsadam0202) reported from Lisburn, Northern Ireland

    @virginmedia ****** FIX IT

  • Jimmaguire44
    Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • bigmaverick1
    BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • sduffy10
    Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

  • andycno1
    Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    @TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGlerp
    Rob (@TheGlerp) reported

    @virginmedia Can you please get a technician to finally call us so we can fix this? Someone who will actually understand the issue? Your outsourced phone support is worse than useless and they seem to have no way to get me the help I need.

  • Haffertee
    Fiona Baker (@Haffertee) reported

    @virginmedia Yes and I did . Becuase they didn’t want to help and couldn’t understand my query they closed the chat each time . The manager on the chat actually sorted them out and apologised shame I was then passed on to the lying retentions manager who could not understand customer service

  • Cxtapult
    Emily ⚡️ (@Cxtapult) reported

    @Bugginout_co_uk @rlswilliams @virginmedia I’ve had the same NG8 since 1pm with no hope of a solution

  • notdodgy
    Roger Leitch (@notdodgy) reported

    @virginmedia I just signed up to the package which include an O2 SIM. The problem is that the O2 network so far is not useable. Why pay £25 for unlimited data when you cannot use any data due to lack of bandwidth?. Can I cancel the SIM and keep the virgin deal?

  • rlswilliams
    Richard Williams 🇺🇦 (@rlswilliams) reported

    @Bugginout_co_uk @virginmedia Any news at all? Their fault finder states a resolution by 15:00... The app also can't see my router (Hub 3), WiFi obviously on when looking for it. Flashing arrows...

  • gcxb
    Dãn (@gcxb) reported

    2 weeks of the same issue with the wifi this is ridiculous @virginmedia

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @virginmedia I’ve done all that. I’ve engineer coming tomorrow. I’ve had no phone, yet have a disabled person at home. Phone is connected to ‘Careline’, which I cannot access. It’s terrible.

  • D88lewis
    David Lewis (@D88lewis) reported

    @virginmedia If we call that problem one, let’s stay on that. I’m not the named account holder, you were not permitted to have taken that money from my account. That cancellation fee needs to go to the named person on the account, and I would require a BACS payment wouldn’t I

  • rlswilliams
    Richard Williams 🇺🇦 (@rlswilliams) reported

    @virginmedia Still no connection following your advice and timings. Can you provide me with more information and an updated resolution time please?

  • Bugginout_co_uk
    BUGGINOUT (@Bugginout_co_uk) reported

    @rlswilliams @virginmedia At 11am it said 3pm, at 3pm it said 6pm... Can't even be arsed to look again now. I'm back to living in the 90's. #Practicing my handwriting in case it never comes back on but the post office are on strike now too :-) Welcome to the upcoming winter of our discontent.