Virgin Media Outage Report in Banbridge, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banbridge, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Banbridge, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Portadown, Lisburn, Dromore, Banbridge and Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Portadown |
Internet | |
| Portadown |
Internet | |
| Lisburn |
Internet | |
| Dromore |
Internet | |
| Banbridge |
TV | |
| Craigavon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banbridge, Northern Ireland
Latest outage, problems and issue reports in Banbridge and nearby locations:
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Adam
(@itsadam0202) reported
from
Lisburn, Northern Ireland
@virginmedia ****** FIX IT
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Carmel Robinson
(@CarmelRobinson3) reported
from
Portadown, Northern Ireland
@SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
@TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Carmel Robinson
(@CarmelRobinson3) reported
from
Lurgan, Northern Ireland
Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones
(@PHJ_MGF) reported
@virginmedia Where the hell was your customer service when it was out, how dare you think you can just come here when it's all fixed and basically say oops. Was it off. #wnakers.
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Angela Rickman
(@tomjessie1) reported
@virginmedia It was over the phone with a lady called Rebecca. No it’s incorrect. I called back spoke to Christina said a manager has to offer a rolling credit. Nothing has been sorted. Totally poor customer service
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DEBS WILD
(@debswild) reported
@virginmedia The fix time was 16.10. It’s still off. That’s 30 hours and counting.
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Jo Watkinson
(@JoWatki99) reported
@virginmedia We left sky to save money and my request was simple. Virgin TV, broadband and landline. I was quoted £47.99 including a mini box for our second TV. So far I have had the 360 box installed along with the broadband and landline. The internet is poor with a patchie signal upstairs
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Martin Patrick Egan
(@LFASoccerSchool) reported
Dear @virginmedia following your 'engineering works' last week, your network is now down in the N14 area. give yourself a sticker. ❌
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SaintPabloTV
(@SaintPabloTV) reported
I’d like to know why virgin media is charging us £72 for TWO weeks internet? It’s against OFCOM regulations, especially with them taking a MONTH to come and set it up - terrible internet provider
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Housebound
(@Housebo19264392) reported
@virginmedia Still no fix? Internet been having problems for like 20 hours now... S81 postcode
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Blaine Murphy
(@BlaineMurphy18) reported
@virginmedia only just joined and can’t connect to broadband…whole house been down for days and no help available for another 4….great a start!!!
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James Aston-Morgan
(@JamesAstonMorg2) reported
@virginmedia when will my internet be fixed in Newport South Wales. Been broken since 12/04/22 and all I get told is another 2 days for an engineer to fix the issue. It’s been almost a month and you haven’t fixed it why?? Unacceptable really. Please respond.
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Bernard Murray
(@murray_ber) reported
@VirginMediaIE The boadband from Virgin Media is again not working in D6W this afternoon! It kept dropping also this morning. What is the issue? Why is it so unreliable over the past 2 weeks?