Virgin Media Outage Report in Banbridge, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Banbridge come from postal codes BT32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banbridge, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Banbridge, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Banbridge, Craigavon, Portadown and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Banbridge |
TV | |
| Craigavon |
Internet | |
| Craigavon |
Phone | |
| Craigavon |
Total Blackout | |
| Portadown |
Phone | |
| Craigavon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banbridge, Northern Ireland
Latest outage, problems and issue reports in Banbridge and nearby locations:
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Adam
(@itsadam0202) reported
from
Lisburn, Northern Ireland
@virginmedia ****** FIX IT
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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Jim McGuigan
(@Jimmcnmos) reported
from
Newry, Northern Ireland
Has @virginmedia got the worst Wi-Fi of all providers? The speed at the hub is immense but wireless is terrible. Is there any solution. Their online service chat is as bad.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DG
(@singdons) reported
@virginmedia Wait - I have to call YOU for any resolution? I call you to make the initial complaint I call you to find out the 'progress' I tweet (because no progress) I then have to call you to chase if there has been any progress, where none appears What are YOU doing? (weeks later)
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Nicky Rhead
(@NickyRhead) reported
@virginmedia Why are you asking people to upgrade to V6 boxes knowing there are faults on them? Why are you not activating V6 boxes BEFORE sending them out?! Customer services is SHOCKING! Your quick to take the money from our bank though!
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Charmaine Whitehouse
(@Spongette1982) reported
@virginmedia yet again my services are down in the TF3 area, I've checked online, allegedly no issues in the area, I've reset the TV and WiFi box and still no connection, been down an hour now. This is a regular occurance as well can you please fix it properly so I can work.
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Wide Word of Sport.
(@widewordofsport) reported
@spencer096 @McDonaldsUK Customer service in the UK is to tell you to go **** yourself and to ask for an apology you bothered them at work... I literally had a @virginmedia rep actually hang up on me.
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R💎
(@reshnasir) reported
@virginmedia @virginmedia one of ur managers was supposed to call us 1. For how rude whoever we spoke to on Saturday was & 2. To discuss compensation owed for loss of service, my wasted time AND the number of times we’ve had loss of service which means I am unable to do my own job properly.
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Nick Watt
(@nickw1981) reported
@virginmedia I’ve tried several times, it’s not working. Do you have an email address and I can send you a message?
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Nick Watt
(@nickw1981) reported
@virginmedia The link seems to have went down, can you confirm that has been done please?
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Dec M
(@decjpm) reported
@virginmedia is virgin media quite possibly the WORST service provider in the history of service providers. I changed 2 months ago my father over (who is 92 years old) to virgin media for TV, broadband and home phone, and still he cannot get all his services sorted....
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Cleo🌞
(@cleolily25) reported
@jcumpsty @virginmedia Why does it matter bro, find something better to do than winge the virgin media about **** that doesn’t concern you
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H
(@mike38159) reported
@virginmedia How do I contact them when I have no phone to use and the link you have provided is for broadband only? Are you aware of a thing called customer service? So far, it's non existent, pass the buck and let the customer deal with it. Looks like O2 will be getting new business soon!