Virgin Media Outage Report in Ammanford, Carmarthenshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ammanford, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ammanford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ammanford, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Llanelli and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
Phone | |
| Neath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ammanford, Wales
Latest outage, problems and issue reports in Ammanford and nearby locations:
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne
(@waynec40) reported
@virginmedia How do I make an official complaint or do I go through Ofcom?
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Henry Hunter
(@Henry_ayr) reported
@virginmedia Yeah spent almost 3hrs trying that they couldn’t help either! They were the cause of mentioning it on social media. Hoping that someone with some respect for long term customers may be able to think outside of their computer screens and try and help.
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Steve Phillip
(@hopestevep) reported
@csa37gold1 @virginmedia Continual apologies are not good enough, @virginmedia needs to sort their service out, especially when people rely on consistent wifi for work
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John Walsh
(@JohnWal54591018) reported
@virginmedia That WhatsApp service not accepting any more messages currently. They suggest a phone number to contact but I am currently abroad and so that number is unreachable. Can you please advise an alternative way of getting the support I need?
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Alex Romeo
(@AlexRomeo) reported
@virginmedia I was on the phone to the team for over 45 minutes and was told the issue would be fixed within 24 hours! I don’t have time to sit on the phone and run test after test. There’s an issue on my line, it needs to be properly addressed.
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Ian Russell
(@ianrussell1962) reported
Virgin Media for business you really need to get your act together. Your poor staff what they must have to put up with and getting through can be frustrating to say the least for such a huge company you have some serious flaws. No internet for a week and probably beyond.
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Scott Doman
(@scott_doman) reported
@virginmedia Why is it 4/5 times I call your Customer Service team I get hung up on after a 30 minute wait?? This is absolutely awful, I've had enough. I was told her system just crashed. But the call center closes at 1900hrs doesn't it? Shockingly inept.
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julie fair
(@juliefair) reported
@virginmedia She needs to cancel her package as she is going to a care home, after 5 hours of back and forth, security links, the online chat said they were the wrong team and wanted to know WHY she was going into a care home so they could put her on to the correct team, not on
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Random Hero
(@aaronbekir) reported
@virginmedia The last time I did this I spent 30 minutes on hold, only to be told it was now working, I have tried you guys 3 times today (web chat and 2 x calls), spent over 3 hours combined trying to resolve, all without success, I would rather not have to spend another hour. Can you help?
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Hunt
(@MulengaKasalika) reported
@virginmedia I have just experienced the worst customer service from you. This is the first bad experience from a service provider that has really surprised me.