Virgin Media Outage Report in Ammanford, Carmarthenshire, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ammanford, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ammanford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Ammanford, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Llanelli and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
Phone | |
| Neath |
TV | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ammanford, Wales
Latest outage, problems and issue reports in Ammanford and nearby locations:
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
-
Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
-
Nett 🏴
(@NettThom) reported
from
Neath, Wales
Customer service is an alien concept to @virginmedia
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
-
alison davies
(@alibabie73) reported
from
Llanelli, Wales
@virginmedia Terrible CM service on phone. Ive no internet and the lady wasn’t able to assist and disconnected my call when I requested cancelling my contract. SHOCKING so called service.
-
Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
-
Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Yes and says that the estimated fix time is 22:00 for all three!
-
Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia An engineer came out but still not working properly.
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
-
Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Landline, Tivo and Broadband all down. What can I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jules
(@00julesj) reported
@virginmedia Yes multiple times the appointment appears but doesn’t give me an option to cancel. Just says scheduled
-
Dr Sarah Howard
(@SusHeritage) reported
@virginmedia Waiting on IT again after they said it would be 3 days but turns out that it’s actually up to 7 working days to turn around a ticket. I’m constantly being told incorrect info and I’m really not impressed. Reliable internet but customer service leaves a lot to be desired.
-
John Kearns
(@JHKW5) reported
@virginmedia The service is terrible
-
Rob Alcroft
(@RobAlcroft) reported
@virginmedia Thanks for the link but it doesn't explain why Virgin Media will be charging for an extra month AFTER disconnection. And to refund by cheque? In 2022? #BetterConnected but do you accept cheques!!?? Awful.
-
Rob Alcroft
(@RobAlcroft) reported
@virginmedia I have no choice but to see what happens. I regret ever becoming a Virgin Media customer.
-
Liam McGroarty
(@Liam_McGroarty) reported
@virginmedia The customer service advisor told me they had to call me back to arrange my move of address of my virgin package. No idea why we couldn't do it there and then over the phone they didn't explain that?
-
CJ
(@FunkyPenguin66) reported
@virginmedia Something about services being switched or updated, when I said I wasn't a customer they asked if they had the wrong number. I replied "If this is a scam call I'm not interested" and ended the call. Thank you for the quick reply.
-
Darren Draper
(@ashesmod) reported
@virginmedia No it was not as the phone operator told me I could not make a complaint over the phone. After telling me that basically there was no issue and I should feel privileged that your sending me a cheque to the right address and 100 days is just a mild inconvenience
-
Lulu (Raluca) Chioveanu
(@RalucaChioveanu) reported
@virginmedia I have called every day and got hung up on today when I said I want to log a formal complaint
-
Rob 3000
(@stroooonach) reported
@virginmedia how do I speak to someone on the phone about my broadband outage that’s now in its 4th day? No phone number online.