Virgin Media Outage Report in Ammanford, Carmarthenshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ammanford, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ammanford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ammanford, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
||
| Swansea |
TV | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Swansea |
TV | |
| Neath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ammanford, Wales
Latest outage, problems and issue reports in Ammanford and nearby locations:
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@Twitfacephil) reported
@virginmedia I’ve had multiple issues with tv & email accounts. Promised a refunds never materialise. Your help desks are full platitudes but rarely fix problems - often make things worse. I’ll be having emails hosted elsewhere which will be a 1st step to leaving Virgin for good!
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Neale
(@nealesterio) reported
@virginmedia So if I don’t hear back then I assume they can’t offer me a package and I cancel my package?
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4.48 PM
(@shaunmadge) reported
@virginmedia No internet for 8 days. Contractors drove off without checking it was working. Now I have to wait another two days for Virgin to come back out. Dreadful customer service from everyone I have spoken to so far.
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Chris Goodbourn
(@ChrisGoodbourn) reported
@virginmedia hi. I’ve always had a poor mobile signal in my house, 1 bar in a corner of the bathroom. But since Someone, I think Talktalk has been working on my local transmitter at Stop and Call, Goodwick, Pembrokeshire I have had no signal. What can you do about it?
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Jamesboy
(@sijames54a) reported
@virginmedia @virginmedia if you took a moment to read my message rather than copy & paste your pre determined response you will see the issue has been noted since 6th Feb. How about you check it and tell me CR5 is the area What is the issue and why is it not fixed #virginmediadown
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Lloyd Peters
(@LloydPeters18) reported
@virginmedia Still waiting.., complaint raised.. nothing. Pre pull work to be complete today.. hasn’t started
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Avon Barksdale
(@Deaninho_1) reported
@virginmedia Shocking service no pre warning either, where do I make a complaint?
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rhiannespringthorpe🐺
(@rhiannegracee) reported
@Sidaway_ @virginmedia Been off all morning and their website says no problems in my area. Helpful lol
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Chris Goodbourn
(@ChrisGoodbourn) reported
@virginmedia Limited 2G only. As I said, it's always been poor but now there's nothing
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never_trust_a_tory 🐀
(@wendymaria100) reported
@EbanieBridges That @virginmedia has the worst customer service in the whole world!