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Virgin Media

Virgin Media Outage Report in Lucan, South Dublin, Leinster

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lucan, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lucan, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lucan, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, Naas, and Celbridge.

CityProblem TypeReport Time
Dublin Total Blackout 2 days ago
Dublin E-mail 2 days ago
Dublin Internet 2 days ago
Dublin Total Blackout 3 days ago
Dublin Total Blackout 4 days ago
Dublin Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lucan, Leinster

Latest outage, problems and issue reports in Lucan and nearby locations:

  • GluttonEire
    Neil Thomas (@GluttonEire) reported from Dublin City, Leinster

    @VirginMediaIE @virginmedia @thismorning What a terrible decision, thanks for ruining everybody’s morning. @IrelandAMVMTV @ElaineVMTV BORING and CHEAP 😠

  • vickyshilling
    Vicky (@vickyshilling) reported from Fingal County, Leinster

    @simonrim @virginmedia You wait for the actual service and dealing with support when you get cut off unexpectedly! Worst mistake I ever made going with them, ended up with no service for a month and eventually changed provider for half the price and more reliable.

  • Foxc85
    Chris (@Foxc85) reported from Fingal County, Leinster

    Ladyswell school on fire,astro in whitestown on fire,Virgin Media signal box in Huntstown set on fire.. All today .Madness .There is a fire bug out there

  • RourkeMyles
    Myles O'Rourke (@RourkeMyles) reported from Dublin City, Leinster

    @taylorphelan6 Thing does send me off the walls **** you @virginmedia

  • COSiorain
    Carol-Ann O' Síoráin PhD (@COSiorain) reported from Dublin City, Leinster

    Very poor service from @virginmedia 43 minutes on phone to sort a small issue!

  • bonkers_ie
    bonkers.ie (@bonkers_ie) reported from Dublin City, Leinster

    In #mobile news, Virgin Mobile launched a new offer of 40GB of data, unlimited 📞 & unlimited texts for just €5p/m for five months for existing Virgin Media customers & just €20p/m for non customers. All on a 30-day, SIM-only plan. Not bad!

  • DaveyDonn
    Davey Donnelly (@DaveyDonn) reported from Dublin City, Leinster

    The actual hack of Irish TV at the moment. Bridget and Eamon on RTE and the laughably appalling Darklands on Virgin Media. I don’t think I’ve ever seen anything as hideously bad on Irish Television.

  • ivucica
    Ivan Vučica (@ivucica) reported from Dublin City, Leinster

    @VirginMediaIE @SamiHaahtinen Ack, it totally makes sense to delay a page based on dependent service; but last time I recall it was a lot of time. This is one of many times my home is not affected by ESB outage, just the Virgin Media service. Anyway, now you know some affected homes don't lose power :)

  • pmobsligo
    Peter (@pmobsligo) reported from Dublin City, Leinster

    @padfootcare @slum_napoleon @Middle_Digital @Mike_Walsh_FIN @JoshDixonTweets @juliaogiehor @virginmedia Not the issue. If there is an IT policy and parts of it are not generally enforced but an employer uses the strict terms of the policy to dismiss an employee, the employee could have their dismissal blocked, overturned or be compensated. There must be fairness and due process.

  • irishslamdan
    Daniel Manning (@irishslamdan) reported from Firhouse, Leinster

    @virginmedia the WhatsApp customer service is shocking bad, waiting nearly an hour between messages. I expect better

  • andyboconnell
    Andrew O'Connell (@andyboconnell) reported from Dublin City, Leinster

    3weeks to go and no Market ING push from SSEAirtrictiy FAI RTE VirginMedia EIRsport the daily rags Cmon ******** lads pull her fingers out!!

  • TheShaneOBrien
    ᚄᚆᚐᚅᚓᚑᚁᚏᚔᚓᚅ Shane O'Brien (@TheShaneOBrien) reported from Dublin City, Leinster

    Everyone should seriously consider changing their virgin media passwords if they use it in another place (common sense really) but yall should consider finding another ISP until they finally fix this

  • jptdizon
    John Patrick Dizon (@jptdizon) reported from Dublin City, Leinster

    @virginmedia @VirginMediaIE your internet sucks! Been offline since last night! Fix it!😡

  • katekelly_
    cáit (@katekelly_) reported from Dublin City, Leinster

    who cares about this mess with RTÉ, the real issue is sooner Virgin Media start calling themselves TV3 again the sooner my life can go back to normal.

  • spudddddy
    Spuddy Murphy (@spudddddy) reported from Dublin City, Leinster

    Buzzing with ITV coverage with laliga .. virgin media customers get **** all now a days #whosellingdodgyboxes

  • LorcanKav
    Lorcan (@LorcanKav) reported from Fingal County, Leinster

    @virginmedia no service in malahide for the last few hours. Internet, tv and phone all gone. Any info.

  • DivaDanese
    Danese Cooper (@DivaDanese) reported from Dublin City, Leinster

    @geekygirldawn @virginmedia Happened at my house a few months ago. Turned out a local farmer cut the fiber with a backhoe while trying to dig a trench. They fixed it, but didn’t acknowledge the outage until after it had been resolved...

  • simonktng
    Simon Keating (@simonktng) reported from Firhouse, Leinster

    Had my first ever customer support via WhatsApp experience earlier (w/ @virginmedia). Zero wait time and a very pleasant experience 👌 the future of support!

  • AilbheC7
    Ailbhe Conroy (@AilbheC7) reported from Dublin City, Leinster

    @VirginMediaIE Since moving to virgin media I don’t think I’ve ever had more than 2 bars of coverage! Sometimes it just knocks off which is very worrying especially if I’m in an area with no WiFi. I’m in Dublin City so and haven’t changed location so I don’t know what the problem is

  • COSiorain
    Carol-Ann O' Síoráin PhD (@COSiorain) reported from Dublin City, Leinster

    @virginmedia I wasn’t waiting to get through, the problem is related to communication skills, being able to listen to exactly the customer’s needs and being able to evaluate what is required, checking in with the customer to clarify needs- good listen and analysis needed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.

  • itsRajivShah
    Rajiv Shah (@itsRajivShah) reported

    @virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down

  • jackona80
    Antonia Jackson (@jackona80) reported

    @virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?

  • lg3807
    larry gomez (@lg3807) reported

    @virginmedia If your online complaint is not working, remove it or put a notice.

  • Aliceshackles77
    Yvette (@Aliceshackles77) reported

    @virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate

  • ADSZumbaGlasgow
    Shannon Shiell (@ADSZumbaGlasgow) reported

    @virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!

  • MusicScott96
    ScooT Aka Scott (@MusicScott96) reported

    @virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?

  • immyp52
    imster (@immyp52) reported

    @virginmedia Yes he did am not happy about this poor customer service

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia That I will be sent a text with a link that tells me it’s not working.

  • KevinHaresign
    Kevin Haresign (@KevinHaresign) reported

    @virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.