Virgin Media Outage Report in Woodbury, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woodbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Woodbury, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
City | Problem Type | Report Time |
---|---|---|
Exeter | ||
Exeter | ||
Exeter | Internet | |
Exeter | Internet | |
Exeter | Phone | |
Exeter | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodbury, England
Latest outage, problems and issue reports in Woodbury and nearby locations:
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
Virgin media internet is absolute dog ****
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
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Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacie
(@Stxcie_) reported
IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR
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JoJosGamingTV
(@JoJosGamingTV) reported
@virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy
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skullncross
(@skullncross1) reported
@virginmedia soke to ustomer support they said phone is on but its not
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Samuel Giddings
(@samuelgiddings4) reported
@virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service
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Liz Tray
(@LizTray) reported
@virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.
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Charliejaylen1612
(@Charliejaylen16) reported
@virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back
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Joe Edwards
(@Phinnnna) reported
@PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.
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Shonagh Gardiner
(@shonaghgardiner) reported
@SteveLorimer @virginmedia Me too! Assuming you’re still down?
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Chris Durham🇺🇦
(@Duzc1972) reported
@virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?
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Chris Hares
(@chrishares) reported
@virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity