Virgin Media outages and service status in Cheadle, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cheadle, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 11:19 AM GMT+1.
- TV (50%)
- Internet (40%)
- Wi-fi (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheadle, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Wi-fi | 1 day ago |
|
Stoke-on-Trent
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England@virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.
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💻gremlins r us💻 (@PlumbousSkin) reported from Stoke-on-Trent, England@virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.
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Moorland (@moorland2) reported from Endon, EnglandIf @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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David Knight (@Knightfight7) reported from Stoke-on-Trent, England@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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Andrea Day (@Andreaeday) reported from Biddulph, England@virginmedia 2/2 when modem mode was suggest I was just told it “turns off WiFi” - no help on how to fix. VPN is common from domestic WiFi - you should be clear and transparent to customers that you don’t support rather than charging for gadget rescue for something that can’t be fixed.
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Andrea Day (@Andreaeday) reported from Biddulph, England@virginmedia Just also discovered that even though I was told I wouldnt pay for gadget rescue & then I was charged in error. Called last weekend to sort and was told it was sorted, I’ve just been credited £5 rather than the £20 paid for initial set up. I am SO tired of this. Please fix it.
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sean cosgrove (@mymodlifecrisis) reported from Congleton, England@virginmedia apparently I have to be at my dads house. Well that would be a long shot as I live 20 miles away and have to work. So they WONT help a 78 year old deaf man. Richard Branson. You’ll be 78 one day and no ****** will help you.
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#bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England@virginmedia u guys ******* suck . Worst internet UK
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Adam Bocca (@adam_bocca) reported from Stoke-on-Trent, England@virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia It's awful! I'm sick of calling customer services and getting through to someone who cannot understand basic English language and goes on talking about something else. Then try to speak to three different advisers to raise a simple issue/complaint and they refuse!
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Alena (@AlenaCopeland_1) reported from Stoke-on-Trent, England@Turnerandhooch @virginmedia Shocking service they are
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Neil evans EVO (@neilevo18781967) reported from Stoke-on-Trent, England@virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really
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Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
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Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, EnglandAnyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?
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Sophie Bridgett (@sophiebridgett) reported from Stoke-on-Trent, England@virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(
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Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
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🍃Lana Banana🍂 (@Laaana_bananaaa) reported from Stoke-on-Trent, EnglandHow ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance
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Lesley Arnold (@LesleyA14768590) reported from Stoke-on-Trent, EnglandOk so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all
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sean cosgrove (@mymodlifecrisis) reported from Congleton, EnglandSo @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Golds (@andyg81) reported@virginmedia Already spoke to the helpline engineer booked (again) for the second time in 3 week Paying a lot of money for a service we can’t use !!!!!
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Time for change (@theRealNickle) reported@virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination
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Andy Golds (@andyg81) reported@virginmedia @celestialdawwnn School holidays no internet absolutely shocking service from @virginmedia
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Andy Nadin (@andytrainspot) reportedIs anyone having problems with Virgin media this afternoon in the London area
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Mr JJ (@1964gooner) reportedHow rubbish is @virginmedia ? Their product is 24/7 but their helpdesk is 08:00-22:00, and online help is no good because it’s too generic
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Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈⬛🌌🌙 (@celestialdawwnn) reported@virginmedia Would appreciate it if the issue could be resolved considering we are paying for a service that is not working at the moment, thanks.
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Neilio 🇬🇧 (@neilstitfer) reportedFurther update. @virginmedia have closed my complaint about how they have handled this, despite the complaint being still ongoing and the false charge still applied to the account. I honestly couldn't work for a company that actively hates it's customers and wants them to suffer
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Adam (@LCFCtilIDie1989) reported@virginmedia why have I just been hung up on having spent ages to talk to someone about my broadband issue? So unprofessional and such poor service
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JC (@SaffaJC) reported@virginmedia Apparently I can only raise one complaint at a time otherwise the previous one closes. I mean how ridiculous are your systems.