Virgin Media Outage Report in Cheadle, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Cheadle, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Congleton and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Alee
(@AleeOwnzz) reported
from
Stoke-on-Trent, England
@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Moorland
(@moorland2) reported
from
Endon, England
If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
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turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Sykes
(@41225sykes) reported
@virginmedia Hi virgin absolutely not, you haven’t even investigated the complaint properly. Just responded with what package I’m allegedly on! And that’s your resolution. Absolute shambles of a company. Disgraceful. @Ofcom
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gina
(@thenameisgee) reported
@virginmedia @VMSolutions_ love working from home when your internet continuously drops out. When I tried to book someone to look at it you said ‘there is an issue in my area’ and then no other information??? I’m losing sales and money because of you!!!!
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Dave Thorn
(@AFCMan_Uk) reported
@virginmedia Please, For the LOVE OF GOD...WHEN I dial 150 and need help, put me through to an ENGLISH PERSON, and NOT some bloody call centre in Delhi!! I can't understand a word they say, and they have no idea what they are doing!!!
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Carla Sheldon
(@Carla_SHELDERS) reported
@virginmedia Your live chat isn’t working. So … why do I pay for a sports package but then I can’t watch premier sports channel?? Doesn’t make sense to me as a Rugby leave fan #help
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Iwan Lloyd
(@IwanLloyd1) reported
@virginmedia Done all this, told me to do WhatsApp, will be the 5th time I’ve had to re-enter passwords and the like, and still not heard back from you. It seems Sky are cheaper so I’ll be looking to cancel @virginmedia . A shame as I’ve never had issues with @virginmedia b4
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Bryn 🇺🇦
(@DayBroken4) reported
@virginmedia Just called up to cancel,waited 30 mins on hold, got transferred from retention to house move and when I'd finally convinced the person I wanted to leave they hung up on me. Brilliant. Now I have to wait on hold for another 30 mins. I wonder why I might be leaving #virginmedia??
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Angela Kane
(@AngelaK52259754) reported
@virginmedia getting so p!$$ed off now, just spoke to your call centre staff member who told me there’s no issues in my area after having no broadband,TV and landline for 2 days to get more info even though I signed up for notifications from engineers for updates !!!
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tony johnson. Supporting Ukraine as best I can!
(@teabellyjohnson) reported
@virginmedia You have to be joking! Last time I called I was put on hold 3 times! And got no help and got charged £18 for the call! Nope, I`ll wait for the solicitors letter, go to court and have my day!
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Ewan (Mélonade)
(@MelonadeMusic) reported
@virginmedia Just got new broadband and been trying to register / access my virgin media online account for a week now. Called support 3 times and can't seem to get any help, could you lend me a hand? thanks.
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Giles Russell
(@gilesrussell2) reported
@virginmedia phoned customer services twice this morning and now just get sent a link when i phone and can't get through to anyone now. How can I speak to someone please.