Virgin Media Outage Report in Cheadle, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- 
            Internet (41%) 
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            TV (35%) 
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            Wi-fi (11%) 
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            Total Blackout (9%) 
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            E-mail (3%) 
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            Phone (1%) 
Live Outage Map Near Cheadle, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | 
Community Discussion
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Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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 Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, England Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, England@virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia 
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 Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, England Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, EnglandGreat customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider 
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 Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August 
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 Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England@virginmedia Unfortunately not, I even gave two phone numbers and an email, just want to know if there is an issue local to me or if it’s a network issue, I can deal with downtime but drop outs and high latency really are frustrating, can’t really have another half a day off work... 
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 Andy Picken 
    (@andyvic7) reported 
    
        from
            Stoke-on-Trent, England Andy Picken 
    (@andyvic7) reported 
    
        from
            Stoke-on-Trent, England@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!! 
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 David Knight 
    (@Knightfight7) reported 
    
        from
            Stoke-on-Trent, England David Knight 
    (@Knightfight7) reported 
    
        from
            Stoke-on-Trent, England@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service 
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 Adam Bocca 
    (@adam_bocca) reported 
    
        from
            Stoke-on-Trent, England Adam Bocca 
    (@adam_bocca) reported 
    
        from
            Stoke-on-Trent, England@Virgin_Victoria @virginmedia 1hr and 10mins later after speaking with CS they have confirmed that they cannot help me with my matter and a ticket has been raised which VM will be in touch with me by SMS within 5 working days. CS loved talking too me when I signed up a month ago. #virginmedia 
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 Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England@virginmedia how is the admin panel so slow on the hub 3.0, it’s actually terrible and has been since release 😒 I can’t even access my DHCP settings 
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 Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, England Tiny Tog 
    (@Tiny_Tog) reported 
    
        from
            Stoke-on-Trent, EnglandStill no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider 
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 Julie Podet 
    (@JuPo71) reported 
    
        from
            Biddulph, England Julie Podet 
    (@JuPo71) reported 
    
        from
            Biddulph, England@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues! 
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 Iwan Evans 
    (@iwanevans) reported 
    
        from
            Congleton, England Iwan Evans 
    (@iwanevans) reported 
    
        from
            Congleton, England@virginmedia Almost like you didn't read my original message... Your stock answer STILL doesn't ring true, just repeating the phrase I quoted in my original message to me again doesn't help one little bit 
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 Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England Matt 
    (@shent) reported 
    
        from
            Stoke-on-Trent, England@virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔 
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 Neil evans EVO 
    (@neilevo18781967) reported 
    
        from
            Stoke-on-Trent, England Neil evans EVO 
    (@neilevo18781967) reported 
    
        from
            Stoke-on-Trent, England@virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really 
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 Alee 
    (@AleeOwnzz) reported 
    
        from
            Stoke-on-Trent, England Alee 
    (@AleeOwnzz) reported 
    
        from
            Stoke-on-Trent, England@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus 
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 Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end! 
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 Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England Les Chaplin 
    (@LesChaplin) reported 
    
        from
            Stoke-on-Trent, England@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that 
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 Adam Bocca 
    (@adam_bocca) reported 
    
        from
            Stoke-on-Trent, England Adam Bocca 
    (@adam_bocca) reported 
    
        from
            Stoke-on-Trent, England@virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist. 
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 𝕸𝖆𝖙𝖙🏳️🌈 
    (@mbusby993) reported 
    
        from
            Mow Cop, England 𝕸𝖆𝖙𝖙🏳️🌈 
    (@mbusby993) reported 
    
        from
            Mow Cop, EnglandHey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now. 
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 bazza baz 
    (@demonbaz666) reported 
    
        from
            Stoke-on-Trent, England bazza baz 
    (@demonbaz666) reported 
    
        from
            Stoke-on-Trent, EnglandInternet is shit will be streaming sum time tonight fking virgin media r shit 
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 Andy Picken 
    (@andyvic7) reported 
    
        from
            Stoke-on-Trent, England Andy Picken 
    (@andyvic7) reported 
    
        from
            Stoke-on-Trent, England@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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 Martin 
    (@Martin4Satan) reported 
    
        from
            Peterborough, England Martin 
    (@Martin4Satan) reported 
    
        from
            Peterborough, EnglandAnyone else having intermittent issues with @virginmedia #Peterborough 
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 Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, Scotland Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, ScotlandVirgin Media you are a pile of shit! 
- 
            
 Daphne & Jake 
    (@madamdaphne) reported 
    
        from
            Camberwell, England Daphne & Jake 
    (@madamdaphne) reported 
    
        from
            Camberwell, England@virginmedia Let’s see if you can keepie uppie the signal to your customers 
- 
            
 Paul Farmer 
    (@PaulFar47747735) reported 
    
        from
            Kingston upon Thames, England Paul Farmer 
    (@PaulFar47747735) reported 
    
        from
            Kingston upon Thames, England@virginmedia Down again!! 
- 
            
 Ronan Feehan 
    (@ronanfeehan) reported 
    
        from
            Clarecastle, Munster Ronan Feehan 
    (@ronanfeehan) reported 
    
        from
            Clarecastle, Munster@VirginMediaIE phone network appears to be down also #virginmedia 
- 
            
 Kiwi in Barnes 
    (@AlexanderRyll) reported 
    
        from
            Richmond, England Kiwi in Barnes 
    (@AlexanderRyll) reported 
    
        from
            Richmond, England@virginmedia The website is not working, service has gone down again (4th time today) 
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 Anthony Maxwell 
    (@WellMax81) reported 
    
        from
            Sale, England Anthony Maxwell 
    (@WellMax81) reported 
    
        from
            Sale, EnglandVirgin media is going down at 20 past each hour. She must be exhausted 
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 Jake 
    (@Jakec1505) reported 
    
        from
            Chelmsford, England Jake 
    (@Jakec1505) reported 
    
        from
            Chelmsford, EnglandVirgin media are actually ***************. Worst WiFi I’ve ever had 
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 Max-Well-Made-It 
    (@maxxwhitter) reported 
    
        from
            Urmston, England Max-Well-Made-It 
    (@maxxwhitter) reported 
    
        from
            Urmston, England@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds 
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 Beth Emma 
    (@beth_emma_) reported 
    
        from
            Stoke-on-Trent, England Beth Emma 
    (@beth_emma_) reported 
    
        from
            Stoke-on-Trent, EnglandThis is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬