Virgin Media outages and service status in Ashley Cross, England

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashley Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashley Cross, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

• 
  michael bass (@1972madmike32) reported 2 minutes ago from Poole, England

  @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

• 
  Elayne (she/her) (@elayne100360) reported 9 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Jamie Will (@YoungJambo) reported 15 minutes ago from Poole, England

  @virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.

• 
  Marty Caine - #Cromwellians (@Marty_Caine) reported 19 minutes ago from Poole, England

  2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!

• 
  Carl Taylor (@CarlJTaylor23) reported 25 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Care Bear (@active_doug) reported 29 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Michael Darracott (@chefmike56) reported 29 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  Phil (@PhilPay1) reported 30 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  Mandy Payne (@mizzmjm7) reported 32 minutes ago from Bournemouth, England

  @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

• 
  Mark Bates (@officer_cartman) reported 37 minutes ago from Bournemouth, England

  @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

• 
  The Ginger Bear (@tragic_velvet) reported 41 minutes ago from Bournemouth, England

  Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.

• 
  It’s Me .... Amy (@BambiAmy78) reported 42 minutes ago from Bournemouth, England

  @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

• 
  Emily or Emilie (@emily_or_emilie) reported 43 minutes ago from Bournemouth, England

  @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

• 
  lizhearn_ (@lizhearn4) reported 45 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  *monica jeffress (@monicajtwin) reported 47 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Steve Fall (@steve_fall) reported 53 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  That Steve Beck (@stevejbeck) reported 56 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Care Bear (@active_doug) reported 58 minutes ago from Poole, England

  @virginmedia Password has been reset by Virgin media. Still can not get to a login page

• 
  Mandy Payne (@mizzmjm7) reported 58 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  Mark Bates (@officer_cartman) reported 59 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimmy Jones (@_James_Jones_) reported 5 minutes ago

  @AdamT1875 @virginmedia Correct! I managed to use Starbucks WiFi to send the message. I reckon their own staff are also suffering with poor connections due to not responding after requesting info... they are currently arguing the toss on chat saying, you sure its not in the box? GAPING HOLE SAYS NO!

• 
  keith jones (@keithdavidjones) reported 5 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

• 
  Christine💙 (@jaluch) reported 7 minutes ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.

• 
  Kerrin McIntosh 💙 (@kerbear_t) reported 8 minutes ago

  @Salfordoriginal @virginmedia Off since Weds and the fix only due by Monday. What kind of company is this - and we get no help or compensation.

• 
  Amy McManus (@BluemoonAmy) reported 9 minutes ago

  @virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.

• 
  estevén (@superpaddiepads) reported 12 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  snakes on a plane (@walliks) reported 14 minutes ago

  @dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside

• 
  Minute Market (@Minutemarketio) reported 16 minutes ago

  Virgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.

• 
  Dan Worley (@worleyyy) reported 21 minutes ago

  @Ofcom @virginmedia I am glad to see you get your come uppence. Im still trying to leave you after a full year of terrible low speeds. Trying to force me into paying a leaving fee of £400 even though you do not provide a proper service. @Ofcom what do I do??? I'm fed up of poor service.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 21 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭