Virgin Media Outage Report in Ashley Cross, Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashley Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashley Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ashley Cross, Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
||
| Bournemouth |
Internet | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ashley Cross, England
Latest outage, problems and issue reports in Ashley Cross and nearby locations:
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Matthew Howes
(@mghowes) reported
from
Bournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Emma Louise
(@oncefallenangel) reported
from
Bournemouth, England
Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rick
(@Rick35864733) reported
@virginmedia Now I'm being told ive already got a hub 3.0! When ive clearly not. Onto technical now... More waiting! Gone from the hub is delayed due to covid to it was never ordered to your showing as already having 3.0! Make your minds up
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iggy connell
(@iggyconnell) reported
@virginmedia I told you it's my father in laws address, I'm in Oxford and having to try and deal with it, there is nothing wrong with my service, it is his services at G824BU
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Rick
(@Rick35864733) reported
@virginmedia Spoke to live chat who couldnt help so given a 'direct' number to get straight through to technical, which was a lie! Finally spoke to someone who stated there was no order for a new hub even though I have text messages from the agent on the 31/03 saying it will arrive 6th apr!
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Anthony Loman
(@loucanova15) reported
@virginmedia The worst customer service I have ever experienced in many years. Make promises that are not kept, waste your time, are totally unreliable. Choose any other option other than Virgin who seem only interested in increasing prices with zero interest in fixing problems.
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@bbcdanw Are you still interested in @virginmedia ? I got two letters from them today. One says that since I haven't responded to their offer yet they have closed down the case. The other, that arrived in the same batch, seems to be the offer. A shockingly underhand tactic.
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Sara Peres
(@saramiperes) reported
@virginmedia Hi AC, thanks for replying - yes, after my message I found the link through another thread between you and a customer. Confirmed there are problems in this area, so mystery solved. Crossing my fingers for a speedy resolution now
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Justin Leonce
(@JustDaFacts7) reported
If you don’t want your money @virginmedia that’s fine by me, but don’t be sending me letters for it. I have called twice now and been on hold for 30 minutes only for the phone to be put down on me. #
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SeeingStars
(@seeingstars76) reported
@virginmedia Hi, called on Tuesday and spent 40 mins on phone and was assured problem was fixed. It still isn’t working. How can it be this difficult?
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Katie
(@Kxtie_r1999) reported
@virginmedia have the worst customer service I’ve ever seen...
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Craig Howes
(@craigph80) reported
@virginmedia Hello, Ongoing and unstable internet connections, particularly upstairs. Lead is unearthed. Yes, numerous times. Thanks