Virgin Media outages and service status in Ashley Cross, England

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashley Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashley Cross, England

The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, and Christchurch.

City	Problem Type	Report Time
Poole	TV	2 days ago
Bournemouth	Internet	3 days ago
Poole	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

• 
  That Steve Beck (@stevejbeck) reported 2 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Jared (@gxyred) reported 2 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  The Ginger Bear (@tragic_velvet) reported 13 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  *monica jeffress (@monicajtwin) reported 18 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Bourneirish (@TirEoghain59) reported 25 minutes ago from Christchurch, England

  @virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout

• 
  Scot Hayes (@ScotHayes_) reported 26 minutes ago from Bournemouth, England

  @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

• 
  Gary Eaton (@garyeatonafcb) reported 27 minutes ago from Bournemouth, England

  @virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.

• 
  ASJ 🇺🇦 (@asinge69) reported 27 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 28 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  Tamzin L A Lee (@TamzLALee) reported 29 minutes ago from Poole, England

  @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

• 
  Matt Anderson (@MattandPt) reported 32 minutes ago from Poole, England

  Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia

• 
  Laura (@ItzLauLau) reported 33 minutes ago from Hamworthy, England

  @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

• 
  Stuart Jones (@ithastheanswer) reported 37 minutes ago from Bournemouth, England

  . @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!

• 
  Jamie Will (@YoungJambo) reported 43 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  Elayne (she/her) (@elayne100360) reported 44 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Lisa Taylor (@mrslisataylor) reported 51 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  Care Bear (@active_doug) reported 53 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 53 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Emma Louise (@oncefallenangel) reported 54 minutes ago from Bournemouth, England

  Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

• 
  Chris Lonergan (@LonerganChris) reported 54 minutes ago from Poole, England

  @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sutherland * (@markenello) reported 5 minutes ago

  @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees

• 
  O2 (@O2) reported 5 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  markrmifsud (@markrmifsud) reported 6 minutes ago

  @virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now

• 
  Mark vix (@Vikk3rs146) reported 8 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  David Wykes (@Wykesdwworld) reported 11 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  Rick Barrow (@TheGreenBarrow) reported 15 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Chris (@ryansmi89) reported 20 minutes ago

  @ThatsTVOfficial Are there any plans to return the full service to Virgin Media?

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 24 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

• 
  Antty (@Antty629802) reported 26 minutes ago

  @PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful