Virgin Media Outage Report in Ashley Cross, Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashley Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashley Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ashley Cross, Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ashley Cross, England
Latest outage, problems and issue reports in Ashley Cross and nearby locations:
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Agent Zig Zag 🟨🟥 🇵🇸
(@Agent_Zig_Zag) reported
Older you get, the more you realise everything is a scam. Cancelled my contract with @virginmedia but they still took the full DD for the month. Will refund me pro-rata, but 35 days after disconnection date & by cheque! If I was 35 days late paying, they would cut my service off!
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Amanda Connolly
(@mand282) reported
@virginmedia I'm having no luck with the phone number, online account or twitter so far so not sure how else I can contact the complai to team. 2 mo the. Over 20 messages or calls. Does this reflect Virgon customer service? Its shockingly bad.
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Wayne Cartmell
(@WayneCartmell) reported
Now to spend yet another 3 hours of my life on the phone to @virginmedia for the problem to be firstly unresolved , secondly to be told they would call me back …. Never happened . I have to say the WORST customer service I have ever encountered… and for the prices they charge !
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pponty
(@valleycommando1) reported
@virginmedia following speaking to virgin rep who gave me code. it was incorrect. down to one more chance.
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Jonny
(@jonnymcardle) reported
@virginmedia Hi, only an issue with TV in my area at the moment re: SD on demand. I've tried soft reboot and pinhole reset to no avail. I have a mesh router that I've hardwired to the Virgin router that I've hardwired my laptop to. I get faster speeds (1/2)
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Warehouse Trader
(@WarehouseTrader) reported
@virginmedia @MsNewBrighton Ahh yes the service checker which can't be used because it won't load. Thanks Virgin.
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Katie Thompson
(@katielingoyork) reported
@contentbythesea @virginmedia They are ******* awful. We have them too. ...we now have an office. 🤪
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Ellen Kate Boyle | Content By The Sea
(@contentbythesea) reported
@camieee @virginmedia @Plusnet It's the worst! And now it seems VM is sending emails around about putting prices up for 2022. Madness.
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𝔾𝕒𝕞𝕞𝕚𝕥𝕚𝕟
(@Gammitin) reported
@virginmedia I know what the problem is I just need a power adaptor sending to me.
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Markéta
(@questionmarketa) reported
@virginmedia meantime, however we still got an automated sms saying someone's coming to install it in January...? we had no issues with the connection here until yesterday..