Virgin Media

Virgin Media Outage Report in Notting Hill Gate, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Notting Hill Gate, Greater London, England 03/28/2024 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Notting Hill Gate, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, City of Westminster, London, Southwark, Lee, Croydon, Harringay, Watford, Camden Town, Wood Green, East Ham, Hackney, Walthamstow, Balham and Finchley.

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City Problem Type Report Time
United KingdomCamden Town Total Blackout
United KingdomTower Hamlets Internet
United KingdomTower Hamlets Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomSouthwark E-mail

Community Discussion

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Virgin Media Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The whole neighbourhood is having this problem .

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • JakeHerp Jacob Herper 👨‍💻 (@JakeHerp) reported from Lambeth, England

    @virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍

  • nicmac_design nicole mcpolin (@nicmac_design) reported from Hillingdon, England

    @virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @virginmedia The WIFI and signal has been down in my area for over 4 days ... YET you have the audacity to send me a letter claiming you will be increasing my monthly bill? Who is running your company and are you having laugh?

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Kensington, England

    @virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia @chrisckmedia @virginmedia you'd be expecting a fix within an hour or two if Chris stopped sending you the news, which he and his team does every day. And you know they would get you something pretty quickly.

  • WillHeadley1 Will Headley (@WillHeadley1) reported from Esher, England

    @virginmedia Right now it is ok. The speed has been negligible for long periods over the last 2 weeks though. It’s not my kit, it’s a wider problem many are having round here

  • sandy_sandip Sandip Makwana (@sandy_sandip) reported from Camberwell, England

    Bad Customer Service Given By Virgin Media @virginmedia #virginmedia

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner

  • Strattsy51 Steve ✊🏻 (@Strattsy51) reported from London, England

    @virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Still not working properly. It’s pointless calling you guys as takes so long.

  • msclareryan Clare Ryan (@msclareryan) reported from Camberwell, England

    @virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • siroe31 Simon Roe (@siroe31) reported

    @LaurenDavey24 @graham_hamlyn @virginmedia Never dealt with Talk Talk but no way can they be worse than Virgin. Great and efficient at putting prices up in these challenging times. But they are not available to deal with issues or questions.

  • craigkendrick Craig Kendrick (@craigkendrick) reported

    @virginmedia Putting our installation issues to one side. We initially wanted our old home number kept when we joined. Long story short... I have tried 3 times now, each one assured me it will be done, it hadn't, now on my last attempt, got the number but now can't ring home it's dead.

  • LCDysonn Dyson (@LCDysonn) reported

    @virginmedia fancy fixing your site? Been trying to contact customer service for a good half hour, 45 mins now, it’s a joke

  • Josmith1983 Joanne Smith (@Josmith1983) reported

    @virginmedia the internet service is below par!! I’m paying £65 per month for this abysmal service !!! 4mbps??

  • blinkrocker88 JH (@blinkrocker88) reported

    @virginmedia customer service is absolutely abysmal. A live chat in your website with a Virgin Mobile agent and the staff member left the chat without rectifying my issue. @richardbranson needs to sort his staff out

  • Superwhammybar Oliver Whitwam (@Superwhammybar) reported

    @virginmedia Been with you for ~20 days. Worst customer service experience I've ever had.

  • kraughl kraughl (@kraughl) reported

    @virginmedia Internet down again. Worst servuce

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia and that hissing sound from the Wi-Fi pod Will it go automatically when I’m in bed 🛌 it’s like there’s a snake next to my bed you respond to my messages tomorrow whoever is on duty and please don’t let me down because I don’t want to repeat myself over and over aga

  • thedogger31 george (@thedogger31) reported

    @virginmedia Funny thing is even a man on the construction team advised me to go elsewhere for my services as the length of time it’s taking them is unacceptable and he don’t know when it’ll get installed. This really says it all about customer care

  • lorrain34369904 lorraine williams (@lorrain34369904) reported

    @virginmedia Yes done all that, seems to me your company is rationing service why I don't know but it's not just me who this reduced service is affecting.