Vodafone outages and service status in Thetford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, EnglandHaving yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Rich π (@buryloyal) reported from Bury St. Edmunds, England@VodafoneUK no network coverage in ip33. Please sort it out
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Mads (@maddison_stone) reported from Brandon, England@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Penny Lindop (@pennylindop) reported from Garboldisham, EnglandGood advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Karen Brown (@kazsam92) reported from Barnham, England@VodafoneUK today our internet has dropped out 3 times itβs being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Penny Lindop (@pennylindop) reported from Garboldisham, EnglandCome on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, EnglandI cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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claire (@clairebellarue) reported from Red Lodge, England@VodafoneUK 12 years of having the same account and canβt even wave a 60 pound upfront cost on a upgrade ππ» great customer service for loyal customers!
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Kerry ππ»ββοΈπ»πΉπ¦© (@canarieschick) reported from Thetford, England@VodafoneUK hi, according to my online banking youβve sent me Β£16.68 but I have no idea why as I am not a customer of yours. How do I find out what itβs for? I assume itβs an error and I can send the money back to you
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ππ π£ππͺ (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? Itβs ridiculous @O2 @VodafoneUK @EE
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Reevo (@Reeev0) reported@VodafoneUK making money out of misery is a terrible look.
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Vijay A (@vij5470) reported@VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!
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Zaphod Beeblebrox (@Zaphod2042) reported@BeakerBate @VodafoneUK Had a phone call cut out about five minutes before you tweeted this... I am on the top of a hill, with about four transmitters near me.
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Sarah Bond π π»π§‘ (@SheLovesTweets) reported@VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.
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Jaime Lannister (@callandobocas83) reported@VodafoneUK @aashray7289 Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at β¬25month.Instead,they spiked it to β¬49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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Andy Poole (@andrewgpoole) reported@GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer
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LB (@BoozerArab) reported@AJRAllModCons @VodafoneUK They did the same to me 10 years ago so I left them for EE. They told me to cancel my direct debit while in dispute then they go and add a bad mark on my credit rating. Took years to resolve, had to go to the ombudsman.
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Lengest (@Lengest1) reported@popcorn_amazing @AJRAllModCons @VodafoneUK We had a similar issue where they couldn't supply at our new address but wanted to charge an early exit fee. Had to email the CEO to resolve so hopefully works for you!
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Unhappy Customer π€¨ (@BeenDunOver) reported@Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet