Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 01/24/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dutchy1958 Stephen Holland (@dutchy1958) reported

    @VodafoneUK why is it so difficult to cancel a product? I being passed from pillar to post, chat bot says to ring 191 but that says use chat bot

  • owainpj Owain Powell-Jones (@owainpj) reported

    @VodafoneUK That is exactly what I DID !!! I had a problem upgrading online so I tried the online 'robot' TOBi #FAIL So I tried to telephone and got an automated message that they were sending me a link to an online chat (rather than picking up the phone) #FAIL Then ../cont

  • FionaSouthall2 Fiona Southall (@FionaSouthall2) reported

    @VodafoneUK Thanks, a very good customer service advisor called Eliza helped me out.

  • heston_debbie Little scouser (@heston_debbie) reported

    @VodafoneUK Thanks for the reply. However I can’t access my account as your company no longer recognises my phone number. The site remains down and I’ve been on hold for 30 mins. Can someone please contact me before I get charged a late payment fee

  • owainpj Owain Powell-Jones (@owainpj) reported

    @VodafoneUK Spent ~ 2 hours in an online chat with 4 individuals in 3 different departments all of whom failed to solve the problem and passed me on Customer Services #FAIL Technical Support x2 #FAIL Upgrades #FAIL So you see @VodafoneUK are consistently bad whichever 'method' you try

  • _AndroidAsh 🄰🅂🄷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_AndroidAsh) reported

    @VodafoneUK What's difficult? I've never even seen this call screen so I'm guessing it's iOS, but it looks like the left is to end the current call and answer the new, the middle is stay with the current call and decline the new and the right is hold the current call and answer the new.

  • cavey_babey92 nick cave (@cavey_babey92) reported

    @VodafoneUK hi can you check my connection for me please… my wifi been down for hours now. Thanks

  • Scarlett_AJ Scarlett Alice Johnson (@Scarlett_AJ) reported

    @VodafoneUK How? I've been told compensation can be sought only after the issue is fixed? You've offered me unlimited data on my phones... but they are already unlimited. I don't think it is a serious issue. I think it's #bandwidth. The #WiFi drops out at the same time every evening

  • DNorburn Daniel Norburn (@DNorburn) reported

    @VodafoneUK any ideas of when the current broadband service in the dn21 area will be back up and running? Hasn't been working since at least 7am this morning.

  • 180113thomas Thomas Wensley (@180113thomas) reported

    @VodafoneUK hi there, I closed my Vodafone account many, many years ago and yet it is still showing on my credit file with a £4 balance even though I left and got told there was nothing left to pay. Any help at all?