Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 12/31/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • crooksontherun Phil (@crooksontherun) reported

    @VodafoneUK Is there something wrong with your broadband service tonight? My wifi has dropped out twice this evening.

  • giggyloz Lauren Giggins (@giggyloz) reported

    @IamScottishDave @VodafoneUK Random question. Does your Bluetooth speaker work? Got my treat box today too and I can't get it to connect to my phone!

  • jdhopper10 Jordan Hopper (@jdhopper10) reported

    Day 8 of no Internet @VodafoneUK. Been told no issue on my end and has been raised to tech support 6 times with no progress. Losing £200 a day as cant work and no means of compensation. How is this allowed? @Ofcom #scam #daylightrobbery

  • SteveSellsTaps Steve (@SteveSellsTaps) reported

    @VodafoneUK Livechat doesn't work it's just a bot. Asks lots of questions then says will send security text, never received a text so it's pointless. So I spent 1.5 hours on phone and you are refusing to help and telling me to call another day..so how many hours does it take to get thru?

  • xolisajane Lisa 💙 (@xolisajane) reported

    @VodafoneUK hiya, trying to buy a new plan and i’m an existing customer - usually i can use my advantage code when looking up prices but today it’s saying no. any idea why?

  • GaynorAtkinson2 Gaynor Atkinson (@GaynorAtkinson2) reported

    @VodafoneUK Let’s hope they work unlike the one I have been changed to when my contract changed to a pay as you go sim on Friday, I have spent 4 days with no service 4 calls , and 6 hours on messenger to be advised May take a further 48 hours. #20yearsloyalcustomer

  • nileshahm Nilesh (@nileshahm) reported

    @VodafoneGroup @VodafoneUK @ViCustomerCare over 20 days and no resolution of simple process of complaints. False commitment and System down.

  • MrBrittfire Britticus Fire (@MrBrittfire) reported

    @VodafoneUK, what's up with confirming a broadband upgrade order 3 times and cancelling it without warning or communication 3 times? It was bad after the 2nd cancellation and your attempt at charging more as it had rolled into Nov but is just getting silly. Not very good at all.

  • FrettKaren Karen Frett (@FrettKaren) reported

    @VodafoneUK are there problems with the network? I have no WiFi. The broadband service test tells me not, but then the chatbot isn't working...keeps telling me it doesn't understand the question even when I choose one or its multiple choice answers! Very frustrating.

  • __ctweets__ 🦁 (@__ctweets__) reported

    @VodafoneUK PLEASE can someone contact me about an upgrade. I cannot log in as it says the phone number I have provided is not correct when it clearly is. I cannot get through to anyone on the online chat & help desk doesn’t go through either.