Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 01/11/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tjrx1_ Juniior🥶 #StayHomeSaveLifes 🔴 (@Tjrx1_) reported from Bradford, England

    @VodafoneUK Hi guys. So my contract is finishing end of this month and start of this month I rang the customer service line and said I wanted to cancel my contract and asked for a pac code because I wasn't sure what to do. Now I'm thinking not to use the 1/2

  • beccyrushton Beccy Rushton (@beccyrushton) reported

    @VodafoneUK my broadband hasn’t been working all morning, nothing I’ve tried is sorting it. please can you help.

  • julezyb Julian Brook (@julezyb) reported

    @VodafoneUK Broadband is down. All support phone lines busy and no online chat advisers. Can you help?

  • Cgrexx Charlotte (@Cgrexx) reported

    @mozzaboy85 @VodafoneUK Ours is down too, we’re in Suffolk. So there obviously IS an issue with the network - @VodafoneUK , any ideas??

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • Cgrexx Charlotte (@Cgrexx) reported

    @VodafoneUK broadband is down again for the third time this year, hopefully it’s not going to be another week of no internet which is super when trying to WFH. And may even this time you could give a concise answer instead of the 5 different ones last time 👍🏻🙃

  • Tony_Sheridan Tony Sheridan (@Tony_Sheridan) reported

    @VodafoneUK are you suffering a major outage? Lost internet and 4G! Been like this for a while today. Tried rebooting systems, no change. I need to work. Please update about the situation. Thanks

  • theGoldprint Jon Adams (@theGoldprint) reported

    @VodafoneUK Still no internet. So no one fixing internet. This is such a shower. @OpenreachHelp not feel it’s worth fixing yet? We’re told to work from home and they won’t fix for a fortnight...

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • ianpegg Ian Pegg (@ianpegg) reported

    @VodafoneUK No broadband in NR5 yet again! Went down overnight, return of the flashing red dot. Please advise