Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis (LAH)
(@HelloImLah) reported
No internet at the new house after lies and misinformation. 15 hours of waiting and talking on the phone with @VodafoneUK over the last 3 weeks… for them to tell me they gotta cancel the order and start a new. Na, I’m starting a new with a different company now
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Jason Baker
(@JasontjBaker) reported
@VodafoneUK I ordered my iPhone 13 Pro Max 256bg graphite nearly two weeks ago (Friday 26/11). Assurances on the website said there’s a 1-2 week wait for stock. How long is this going to continue on for? Or shall I just cancel my order?😠
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Paul Macpherson
(@macpherson_p) reported
@VodafoneUK - what are your current delays for new iPhones? Ordered mine 3 weeks ago - silence…can’t wait indefinitely- as a minimum can you cancel order so I can go to another provider who doesn’t mess customers around?
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Matthew Hunt 💙
(@matthewadamhunt) reported
@VodafoneUK just thought I'd say goodbye. Been a customer for ears. Yet, tried to call to discuss renewing contract but can never get through. I want to talk to human, Nora chat bot. @O2 here I come
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Corey Levi
(@Corey247xo) reported
@VodafoneUK I have an issue, there is a default on my credit score from an old account I had where I had a billing error I need this removed ASAP and I was also advised through yourselves this was your mistake years ago, why is this in my credit score?? I had never missed a bill!
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Leonni Mockford
(@LeonniMockford) reported
@VodafoneUK disgusting customer service and a shambles of a company. Wanted to cancel my order due to it taking to long, and I got told it is at a point of no return, yet @DPD hasn’t picked up the order From the warehouse and my order hasn’t been dispatched.
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©️
(@ChickstarChicks) reported
@VodafoneUK what are you actually going to do about this poor customer service - apart from blame it on your system
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Charles
(@Carlosfandang01) reported
@BBCWorld @BBCNews My iPhone 12 on a Vodafone 5G plan uses 3G everyday at some point or other! So if it’s phased out would I then not have a signal at all where this currently occurs? @VodafoneUK
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Lisa Holmes
(@LisaHol78419080) reported
@Laura_EManning @HiddenGemGem @VodafoneUK Omg this is crazy Laura - we are having the same issue with my partners phone! Ordered on 7th nov and was told 3 week delay - still nothing and like you we have been told it’s with DPD - chasing every day and gets nothing but empty promises. Great way to look after loyal customer
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harry
(@harry84368340) reported
@VodafoneUK I can’t check until I’m back in the uk tomorrow as every time I use my phone it’s costing me £6 a day and then my phone is being restricted. If it doesn’t work tomorrow how quickly can I get my signal restored? I assume with a new sim?