Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Karen Brown
(@kazsam92) reported
from
Barnham, England
@VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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joe
(@josephdeasy) reported
@VodafoneUK I’ve been through this, deadlock, CISAS, complaint to CEOs office but still the same. Insulting offer to ‘go away’ this level of treatment is completely ignorant
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joe
(@josephdeasy) reported
Miss sold contract by @VodafoneUK try to go through the appropriate process to resolve, now told that because I went down ‘said process’ they can do no more. Humans mistakes happen, to treat what I was advised as untrue because ‘we have no call recording available’ is negligent
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EmJ
(@Scooty413) reported
@VodafoneUK I definitely need one as mine is slower than the preverbial tortoise. I'm tagging @ben_jonesuk as he's been working so many long hours as a postman and extra hours during this pandemic, his poor feet are knackered. He deserves a nice new phone #VodafoneTreats
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Simon Frick
(@SurefireSimon) reported
@VodafoneUK This was a waste of a promoted ad. I've just left your network.
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PickmepleasePLT🦄
(@Chelseasj22) reported
@VodafoneUK shocking customer service ! Crap phone which I can hardly use 😤 ... don’t bother signing up nothing but trouble !!!! @VodafoneUK
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SJoshi
(@SugneshJ) reported
@VodafoneUK 5G works in other area, just not in mine, even though i have full signal on 5G
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Abby Ajayi
(@abbyajayi) reported
@VodafoneUK Hey @VodafoneUK my issue continues. Please can you help. So far no direct debit taken but my account now showing I’m being billed TWICE for broadband. This has now been an ongoing issue since November.
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Suzanne Lestrade BA MCIOF
(@SuzanneLestrade) reported
@VodafoneUK shocking customer service that you have for the elderly /vulnerable when their phone is damaged; ridiculous phone menus no shop to take it to; you promised couriers to collect it; no courier; and you ask us to buy and send them £10 phone to use but still no Repair?
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luca 🇬🇧🇪🇺
(@luca62572111) reported
@VodafoneUK @spacelandsnail @Memeulous Oh damn
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Impriizon
(@impriizon) reported
@VodafoneUK Nice that we got transferred 4 times on the online support, for the final person to just leave chat and not answer. Solid support service #workavoidance #vodafoneuk #vodafonesupport