Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 12/12/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_watson31 Sarah Langford (@Sarah_watson31) reported

    @VodafoneUK broadband has been down for 5 days now. You’ve gone from saying it will be up in a couple of hours to fixed tomorrow (for three days). What’s going on?

  • JulianW90767527 Julian Williams (@JulianW90767527) reported

    @VodafoneUK any news on the outage in Woodbridge - 9 hours now.

  • shaun_clarke16 Shaun Clarke (@shaun_clarke16) reported

    @VodafoneUK any update on the broadband issues in IP4?

  • emmajbaker6 Emma Baker (@emmajbaker6) reported

    @VodafoneUK no broadband all afternoon CO2 Colchester area - no service updates, unable to get through to customer service. Not good enough!! When will our internet be back?!

  • Gazza99011 Gazza990 (@Gazza99011) reported

    Bay, @VodafoneUK what is happening with the broadband issue in #Colchester? Been out since 12pm. Terrible you have not informed your customers of what is going on! #badservice #colchester

  • ant_hkuk Anthony (@ant_hkuk) reported

    @SamuelB61672340 @JGeeCS @VodafoneUK I never had this with talktalk for years and they were the cheapest.

  • AshleyCB97 Ashley Brame (@AshleyCB97) reported

    @VodafoneUK NR4 (Norwich) no internet since 12 ! Cmon now , bang out of order . Dongle not working either .

  • blackledge_skye Skye Blackledge xNFT (@blackledge_skye) reported

    @LisaSPetty @VodafoneUK Still down in Colchester to.

  • kennyn1980 Kenny Of Darkness (@kennyn1980) reported

    @VodafoneUK I assume those of us in East Anglia who have had no broadband all day will be getting a discount on our next bill for the lack of service?

  • vik76ok Rach roe (@vik76ok) reported

    @VodafoneUK can you please reply to all of us asking for updates! We've been without the internet for 8 hours and more, with no update whatever. We all pay for a service that is not being recieved. This is not fair. Come on, reply.