Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • map18w Mark Watts (@map18w) reported

    @VodafoneUK Good luck if you can help, neither Rob or Robert then Katie have been able to help so far 🙄

  • Seneer6 Seneer (@Seneer6) reported

    @VodafoneUK Hi, my mobile data isn't working and has been so weak for ages. I'm on a red bundle unlimited plan and it's been disappointing. As a key worker I'm having to rely on slow public WiFi. Could you look into this please and let me know what my options are?

  • lifeworkzspace lifeworkz LIMITED (@lifeworkzspace) reported

    @VodafoneUK @VodafoneUKBiz can a manager from Vodafone UK please call me as soon as possible. As your outsources have been promising me a solution since 11th December 2020. I’ve spoken to customer service, two levels of engineering, supervisors and I been given a case # from customer.......

  • DrRoseM Rose (@DrRoseM) reported

    @drlauracrosby @VodafoneUK I’m gonna suggest that @VodafoneUK are so terrible that even if they manage to finally get you some service you should probably still leave them.. as should everyone else!

  • stephencthomson Stephen Thomson (@stephencthomson) reported

    @VodafoneUK Hi Hamza, loss of Internet and Teams calls etc failing is exactly my problem!

  • marclaz Marc (@marclaz) reported

    @VodafoneUK having recently upgraded my phone, I sent my old phone back 3 weeks ago and have proof it’s been signed for at your warehouse even though your customer service team claim the warehouse don’t have it. You still charged me £550 on my bill for the phone. Not one person

  • Swinhoe749 Dan Swinhoe (@Swinhoe749) reported

    @VodafoneUK @ponydrizzle I can’t even log in, the website seems to be having issues so it looks like I’m missing out 🙃

  • hjd1984 Hayley Davies (@hjd1984) reported

    Hey @VodafoneUK why are you spamming me with texts (to someone called Helen) and calls (at 9pm at night)? I’m a @ThreeUK customer....

  • HeatStrokeBob Robert Himson (@HeatStrokeBob) reported

    @VodafoneUK I managed to speak to someone the phone after many attempts. The local cell tower to me has been having issues in the UB5 area. Lucky me as my Virgin broadband is also down so I’m double infuriated.

  • sammthafoster Samantha Foster (@sammthafoster) reported

    @VodafoneUK Our wifi has been down all afternoon, are you able to inform us as to why?