Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Mads (@maddison_stone) reported 6 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Karen Brown (@kazsam92) reported 13 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Penny Lindop (@pennylindop) reported 26 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Chris Mayhew (@cjmayhew) reported 33 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Rich 🐐 (@buryloyal) reported 38 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Penny Lindop (@pennylindop) reported 50 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 51 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Chris Mayhew (@cjmayhew) reported 53 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  claire (@clairebellarue) reported 56 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Casey (@9casey99) reported 2 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I've never had credit in my life. No idea what my credit rating is.

• 
  Joey ap Joey (@FarmerJoeShow) reported 2 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

• 
  Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported 3 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.

• 
  Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported 4 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

• 
  MalEmet (@MalachiJaiEmet) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  YORNIKAH (@yornikah) reported 5 minutes ago

  Agreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK

• 
  Ian (@ianjeffray) reported 7 minutes ago

  I'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.

• 
  Dave B (@David_B1986) reported 10 minutes ago

  I forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?

• 
  Paul Ryan (@pjryan51) reported 12 minutes ago

  Given up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !

• 
  Jane Skudder (@janeskuds) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...