Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 12/31/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto_Kye Floki Kye ⚔ (@Crypto_Kye) reported

    According to your customer service team @VodafoneUK are having issues connecting new customers to their devices giving them a "SIM 1 not provisioned" error. They said there are no timescales as to when this will be resolved?!

  • ukvivstar vivek chohan (@ukvivstar) reported

    @VodafoneUK again, super pathetic service from vodafone, been disconnected for almost 5 days and no sign of getting my number back, losing business and can't otp's for banking etc.

  • Crypto_Kye Floki Kye ⚔ (@Crypto_Kye) reported

    @MPD_Online I purchased the S21 Ultra from yourselves a couple days ago and it's still yet been able to connect to @VodafoneUK. I've spent over an hour on the phone with you blaming them and them blaming you. I expected better customer service considering you're a part of @ao

  • Reece_Woood Reece Wood (@Reece_Woood) reported

    @VodafoneUK @DanParratt Why are we DMing you when it’s a constant issue? I can’t get into “my account” Very Rewards billing or BOT cause it says the same issue but if you hit retry too many times it locks out then too reset it says the same thing server busy

  • leshi86 leshi (@leshi86) reported

    @VodafoneUK @HarveyNeve So this person messages you less than 20 minutes ago when I messaged you this morning! You don’t even have the manners to respond to my messages how rude is that? #badcustomerservice #areyoutakingthepiss #knowyourself

  • duchess84 Pam Easton (@duchess84) reported

    @VodafoneUK @CityFibre time to leave I think. Terrible customer service to a loyal customer

  • duchess84 Pam Easton (@duchess84) reported

    Don’t advise upgrading to @CityFibre. @VodafoneUK cancelled my old broadband this morning engineer didn’t show up. Now no broadband for 2 weeks. I’ve spent about 10 hours this last week on phone to @VodafoneUK. 2 separate advisors assured me engineer coming today when he never wa

  • bluehamsterjam bluehamsterjam (@bluehamsterjam) reported

    @VodafoneUK And to pour more salt in the wound instead of resolving my complaint they have added £160 to my account for the pleasure of talking to me! Ridiculous!

  • bluehamsterjam bluehamsterjam (@bluehamsterjam) reported

    @VodafoneUK A whole day of messaging back and forth with multiple CS and when they decide there is nothing else they can do they just go quiet. Great customer service Vodafone - not!. #switch

  • Mohamma43861577 Mohammad Usman (@Mohamma43861577) reported

    @VodafoneUK if it takes you an hour plus to answer the phone, please cancel the contract. Will DM the phone number