Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  claire (@clairebellarue) reported 35 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 37 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Chris Mayhew (@cjmayhew) reported 38 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Chris Mayhew (@cjmayhew) reported 39 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Penny Lindop (@pennylindop) reported 43 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Penny Lindop (@pennylindop) reported 47 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Karen Brown (@kazsam92) reported 54 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Mads (@maddison_stone) reported 57 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Rich 🐐 (@buryloyal) reported 59 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RunningSloth (@Lescoleen67) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.

• 
  Wingssherpa (@WingsSherpa) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Release the files (@Ftheorangetwat) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.

• 
  Fran 💚 (@bonnieofclyde) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.

• 
  Mark Lancley (@binseyMUFC) reported 14 minutes ago

  @VodafoneUK I have been a Vodafone customer for a good 25 years + when I joined there was as area that received no service , 25 years on the same !! Where I live 9 years , again service is hit or miss . Not sure why I haven’t left tbh but now is the time

• 
  Ashleigh Bowes (@y21aab) reported 14 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again

• 
  Sera (@Sarah234132) reported 15 minutes ago

  @VodafoneUK Please can you help me? 5th time I've asked.

• 
  Jas (@AmJazmags) reported 15 minutes ago

  @AJRAllModCons @VodafoneUK good luck, had same thing with them, after a long time of getting a run around from them eventually negotiated a lower payment back and removal of the credit mark.. would have paid nothing if it wasnt for them screwing my credit score. ****** me over.. will never use them again

• 
  ross couch (@rosscouch9) reported 16 minutes ago

  @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get

• 
  left blank (@leftblank111) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly