Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 01/22/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • woody_cafc Woody (@woody_cafc) reported

    Any danger @VodafoneUK of sorting out the internet, I’ve had no connection all day, you’re an absolute shower of **** as it is, let alone this latest episode

  • DeeJayHugh Hugh DeeJay Ramage (@DeeJayHugh) reported

    Hey @VodafoneUK why have I not had a signal for over 5 hours ????????

  • BenRuns_ Ben (@BenRuns_) reported

    @VodafoneUK My broadband has been down for hours! Please help

  • Luke99410249 Luke (@Luke99410249) reported

    @VodafoneUK 2/2 in one of the major line, which the signal splits off to reach multiple homes. As mentioned, the engineers are already on site to rectify this. We haven't yet been provided with an estimated completion time, however we'll be sure to let you know....

  • DanAbbitt Dan Abbitt (@DanAbbitt) reported

    @VodafoneUK Hi Al, are we eligible for a refund due to the outage? I've been without internet for 8 hours now. Thanks, Dan

  • woody_cafc Woody (@woody_cafc) reported

    @VodafoneUK @XmoSteve Any danger? Can’t wait to see this pathetic service reflected in our bill.

  • woody_cafc Woody (@woody_cafc) reported

    @VodafoneUK Nope, useless. You’ve had endless tweets over the last 7 hours from people in the Maidstone area, so don’t give me that. When will the wifi in the ME16 area be working again? Otherwise tomorrow I cancel my direct debit for wifi and go elsewhere, you are absolutely shambolic

  • Luke99410249 Luke (@Luke99410249) reported

    @VodafoneUK 1/2 Thank you, and here it is for the rest of you. I can see that my colleague has responded to you already over public message. Just to expand on what's already been mentioned. The incident is close to the exchange, which is why it's affecting multiple customers. There's a break

  • itsEl_Bess EB (@itsEl_Bess) reported

    @VodafoneUK @Wimbledon The worst network provider in Britain. Dreadful and non exist ant customer service. All automated making it impossible to troubleshoot. I pay my bills and still have no connection. A total rip off. They will just send a robot message that leads to another dead end. Crap!!!

  • itsEl_Bess EB (@itsEl_Bess) reported

    @pedrocsoma @VodafoneUK @Wimbledon They do the same to me too. Really bad service and way overpriced. They send robotic messages to customers that lead to dead end robot trouble shooters. It’s garbage. It’s a German company so what can you expect ROBOTIC