Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Karen Brown (@kazsam92) reported 5 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 5 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Rich 🐐 (@buryloyal) reported 35 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Chris Mayhew (@cjmayhew) reported 35 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Penny Lindop (@pennylindop) reported 37 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  claire (@clairebellarue) reported 43 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Mads (@maddison_stone) reported 48 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Penny Lindop (@pennylindop) reported 54 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Chris Mayhew (@cjmayhew) reported 55 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chick (@chickmurray007) reported 3 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

• 
  The Wednesday (@1867_Owl) reported 4 minutes ago

  @Alexarmstrong One of the worst companies I've dealt with is @VodafoneUK Glad to see the back of them.

• 
  CulchethBobster@Easty 🏆🏆LUFC (@Bobster49213538) reported 4 minutes ago

  @Jenny_1884 It’s time to cancel @VodafoneUK !

• 
  Lynne Is Reading (@lynneisreading) reported 5 minutes ago

  @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

• 
  Sid Shah (@MrSidShah) reported 6 minutes ago

  Customer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim

• 
  doyletony. (@doyletony77) reported 7 minutes ago

  Does @VodafoneUK even work in London ffs awful 4G drops out all over the place 😡

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 9 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Le Coq (@LeCoq_79) reported 9 minutes ago

  Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!

• 
  arpitarath (@arpitarath) reported 10 minutes ago

  Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

• 
  Mark Murphy (@MarkMurphymmm) reported 10 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK Only check your credit rating or black list if you find a problem