Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 12/13/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrysiddall Kerry (@kerrysiddall) reported

    Help I need to make contact with someone ASAP as you are taking incorrect amounts from my account which will impact my priority bills @VodafoneUK I have been unable to gain contact via 191

  • sistlavamsi sistla vamsi krishna (@sistlavamsi) reported

    @VodafoneUK Unbreakable Internet or Unworkable Internet ?? Having issues with our internet activation coupled with customer care giving completely unholdable promises.

  • darrensavage darren savage (@darrensavage) reported

    @VodafoneUK bit disappointed that I’ve just found out that I’m out of contract and it was down to me to contact yourselves - otherwise you’d happily keep me paying the higher amount…. And now I’m being told I must pay by DD to change it over the phone #poorcustomerservice

  • trawlerandco Rich With (@trawlerandco) reported

    @VodafoneUK hi. Sorry to do this publicly but I’ve been waiting since the 21st Feb for someone to finish the install of my @CityFibre full fibre.10 days of running hotspot and very temperamental 4g dongle. Please help.

  • minicheff90 Sara 😜 -MARTICONA 🐻- (@minicheff90) reported

    hi @VodafoneUK I placed an order for broadband but I changed my mind. I did receive the router two days ago but I don’t know how to return it. I called 191 but no help was provided and my account with Vodafone has been cancelled. Please, help.

  • xolucy_davis l u c e 🌸 (@xolucy_davis) reported

    @VodafoneUK No one has replied and I still don’t have signal

  • UK_ACEs ACEs UK (@UK_ACEs) reported

    @VodafoneUK been a customer for 10 years. Never owed you a penny. Now by phone has been blocked because you haven't dealt with my complaint. Tomorrow I will leave if its not sorted.

  • madcow42 Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @VodafoneUK Problem is the airtime plan I had opted for will expire today. Will try clearing cookies & caches as you suggest

  • MartinLiptrot Lippy (@MartinLiptrot) reported

    @VodafoneUK Can somebody please get in touch re: the trade in tool not working? When I upgraded I was told I could trade in my S10 but the tool isn't working

  • jenny_benny128 jenny_benny128 (@jenny_benny128) reported

    @VodafoneUK I have DM but there is no response. Now been on hold for over 3hours @VodafoneUK is this the level customer service you provide to keep your customers?