Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Karen Brown
(@kazsam92) reported
from
Barnham, England
@VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@ScottH555) reported
@VodafoneUK Trying upgrade, but your apps not working Vodafone....
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MrAlexTech
(@MrAlexTech) reported
@VodafoneUK Broadband has been down all afternoon in B92 area (confirmed with others). Any updates or ETA?
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Bike McBikeface
(@BikeMcBikeface) reported
Presumably @VodafoneUK doesn't support chat messaging through the Google Messages app? Messages have been trying to send in chat mode for ten minutes, so I guess we're stuck with technology from 1996 for a while longer.
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Rachel Bagshaw
(@RachelBagshaw4) reported
@VodafoneUK Please could you connect your customers that are also paying for a service and not getting one?
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D
(@DrDSahdev) reported
@VodafoneUK Is this customer service. Especially when a lot of things depend on BB now a days. I have not been able to work since3PM. Have a very important MST call tomorrow! Where do I go? @bbcmtd @SkyNews
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Amy
(@amygallacher91) reported
5 months down the line and still no broadband at our 'new' house! @VodafoneUK have been absolutely appalling at advocating for us with Openreach, I have never known such poor customer service
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Declan Mooney
(@declan_r_m) reported
@PlatinumAl @VodafoneUK Cancel your direct debit Al. They will soon be in touch
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Julie Jones
(@MrsSkinny3) reported
@VodafoneUK after 25+ years I'm leaving Vodafone I won't be renewing my contract ,never have I be spoken to like an idiot before when enquiring about an upgrade and my plan so goodbye
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Paul
(@TheBastow) reported
@VodafoneUK Hi - the problem is about pairing a booster. You have told me previously you cannot help with this and to call in. 3rd time of asking - please can you tell me the current call waiting times. Twice today I have waited over 30 mins to get through then had to hang up
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Sarcastit©️
(@Sarcastit) reported
@VodafoneUK I’d like to thank you for the assistance today and with the lady and gent I dealt with. I realise these people are only reading the script and protecting the company. But on this occasion they did help the customer to resolve an issue. Thanks