Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 01/28/2026 09:20

January 28: Problems at Vodafone

Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryJ__98 Harry J (@HarryJ__98) reported

    @GeorgeMonbiot @VodafoneUK From working in a service desk, it is clear @VodafoneUK have made cheap cuts going for agents/out sourcing their call handlers who have little to no expirence/care on such sensitive matters. When going through such a ordeal the least of you worries should be a phone plan!

  • Psefisato616 Psefisato616 (@Psefisato616) reported

    @VodafoneUK Is there a problem with your Internet service? It's been so slow the last couple of days that it may as well be not working at all. Turned router off and on but still not working. I can't even log into my account because my email isn't recognised!

  • x9zero Russ The Webmaster : 🤬 (@x9zero) reported

    @GeorgeMonbiot @VodafoneUK Sorry to hear this I had an horrendous time trying to cancel a phone contract with Vodafone it took months well nearly a year and they kept saying it was cancelled and then sending me warning letters about unpaid amounts… and they never once said sorry!

  • mark77knowles Mark Knowles (@mark77knowles) reported

    @GeorgeMonbiot @VodafoneUK Very similar experience and so glad I'm out now. Poor attitude and absolute refusal at first to accept that I wanted to leave. Flippant rudeness at that point and still haunted by admin issues in the weeks following. Avoid!

  • LuciaNixon Lucia Nixon (@LuciaNixon) reported

    @GeorgeMonbiot @VodafoneUK Horrible

  • Reyowski Rey (@Reyowski) reported

    @VodafoneUK is a joke!!! I don’t have internet in my house or phone and my phone issue has been going on for 3months!!!! Today they tell me we will compensate you £20 for the no data for the last 3 months! I pay £30 a month for unlimited data!!! Absolutely FUCKERIES

  • sophiarenard854 Sophia Fox 🇺🇦 (@sophiarenard854) reported

    @GeorgeMonbiot @VodafoneUK My friend had a fairly similar experience with another company. It’s awful! Especially if the company concerned does not have a bereavement team which I think is so important! I have a contract with @VodafoneUK 😕

  • TOWIArsenal 𝕬𝖓 𝕴𝖙’𝖘 𝕬𝖗𝖘𝖊𝖊𝖊𝖊𝖊-𝖆-𝖓𝖆𝖐 (@TOWIArsenal) reported

    @GeorgeMonbiot @itslozxo @VodafoneUK The way Vodafone have treated your family has been bad service from them to be honest. This is unacceptable for a company making millions each.

  • subzeronell Helen Gallon 💙💛 (@subzeronell) reported

    @VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.

  • CarolTh32793663 Mrs T (NOT that one!) (@CarolTh32793663) reported

    @GeorgeMonbiot @VodafoneUK So sorry to hear what they've put you through, though you'd think they would be trained to recognise names who will fight back! I shall pass this on to all my friends and tell them never to go near Vodafone. If everyone else does the same, perhaps they'll learn some manners.