Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Banfield
(@sarahbanfield) reported
@VodafoneUK You are not helping. I need you to rearrange the appointment. I do not wish to supply my passport to you, as a customer you need to contact me if you do not trust my online identity rather than expect me to provide my passport to an "online form".
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Matteo Giani
(@matgiani) reported
@VodafoneUK could you explain why you decided to stop my entertainment pack 8 months before the expected date? I have it in writing that it is included until November 2022, but it stopped in March. No luck getting a clear answer from chat support. I’d like to fix this please.
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Marc Whiteside-Ehlen
(@Marcopolojedi) reported
@VodafoneUK hey folks, i am having difficulty with a DM chat with you, I am getting limited response 🤔, any help please?
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Jcad
(@Jcad16282044) reported
@VodafoneUK Just tried to upgrade my handset after a 2 year contract. Having been a customer for 11 years. Having spent thousands of pounds and you declined me. Pathetic.
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James Osypiw
(@JamesOsypiw) reported
Over 15 years as a customer paying over £120 per month without missing a payment and apparently I can't upgrade with @VodafoneUK as my credit isn't good enough?? What a lovely way to treat a loyal customer...of to EE I go.
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Chrissy Kinsella
(@ChrissyKinsella) reported
Productive lunchtime, changed mobile phone providers after 20 years from @VodafoneUK and changed broadband providers after 12 years from @virginmedia, moving both accounts to @ThreeUK for MUCH CHEAPER monthly cost and apparently far better service all round. Win.
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KiiKiiTalks
(@kiikiitalks) reported
@VodafoneUK Can you help? I’ve been trying to get in touch to arrange a home move and the call centre just hangs up saying there is a problem, tried the chat bot and got through to a human but “we will answer in 24 hrs guaranteed” never happened now in new house with no internet.
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Amanda Holding
(@AmandaHolding) reported
@VodafoneUK I will do but I will get the same message as I did 1 year ago. 'We are continuously working to improve the network throughout the UK so keep an eye out on the above Network Status Checker for any future updates which may help with improved service further down the line'
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uber
(@uberbounty) reported
Another day, another disappointment by @VodafoneUK Supposed to have an engineer come around yesterday (and today actually) to have a look into the issue @CityFibre caused, yet nothing has happened once again.
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rvvdei
(@Vishnu57913298) reported
@VodafoneUK Why is your basic sim only plan description "Roaming not included" whereas in reality it should be "Connection will never work outside UK" or "Roaming can never be enabled"? Feels like we're being held to ransom with 12 mnth contract for 1 week trip out of the UK !