Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/15/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Calm__Runner Si Hall (@Calm__Runner) reported

    @VodafoneUK is your network down in Southampton as I have no service?

  • JzHoupmin Phoenix (@JzHoupmin) reported

    @VodafoneUK it has now been 6 weeks since I requested a network unlock for my daughters phone

  • benbeck1 Ben Beck (@benbeck1) reported

    Il be terminating my phone contract with @VodafoneUK After hanging on the phone for 2 hours with no answer, 2 weeks of issues and much better deals elsewhere I’m going. 20 years of loyalty means nothing

  • benson1977 Ben Kelly (@benson1977) reported

    @VodafoneUK do you have a customer service team on Twitter. If so I have an enquiry. Can you DM?

  • GrahamSpavin Graham Spavin (@GrahamSpavin) reported

    @VodafoneUK very very poor service from Vodafone

  • guapochico2020 guapochico88 (@guapochico2020) reported

    @VodafoneUK Your consultant has put the phone down on me because he could not answer my questions, my contract with you is now terminated. Worst company ever. Zero Stars

  • itsmarkmead Mark Mead (@itsmarkmead) reported

    @VodafoneUK Your customer service is awful, all I want to do is get my PAC code and your chat staff just disconnect me. I can't text because that service isn't working either.

  • em_3489 em_3489 🏳️‍🌈 (@em_3489) reported

    @VodafoneUK so now your advisors just put the phone down on paying customers when they don’t like something?? Absolutely shocking when I am paying £180 over all my services with you .. when everyone of them ends I won’t be returning! ..

  • RangersRobbie83 Rob - going for 56 (@RangersRobbie83) reported

    @1872David @VodafoneUK @O2 Superdrug is a good network, that's who I'm with

  • JenP50 Jenny Peters (@JenP50) reported

    @AhmedShelbaya I hope you can help. Experiencing the most terrible service from @VodafoneUK on a matter than was supposed to be compensation for your previously dreadful service and errors. Can your CEO complaints team make contact with me ASAP please? Thank you for your help