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Vodafone outages and service status in Thetford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Vodafone

Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • kazsam92
    Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • canarieschick
    Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • clairebellarue
    claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • maddison_stone
    Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • buryloyal
    Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FuzzyAHF
    Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported

    @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone

  • lukethorne1990
    Thorner (@lukethorne1990) reported

    @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

  • LamsLuani
    LAMS LUANI (@LamsLuani) reported

    @VodafoneUK is the worst phone service provider in the UK hands down

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • AstonTimothy
    Tim Aston (@AstonTimothy) reported

    @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?