Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/14/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    @VodafoneUK @VodafoneUK you could probably train your staff instead of offering training as a gimmick- shocking customer service. You are stealing money from people and are thieves

  • RobCurt48876251 Rob Curtis (@RobCurt48876251) reported

    @VodafoneUK So I DM'd you as requested hours ago and no contact received. Quality customer service...not

  • SnowWolfy7 SnowWolf (@SnowWolfy7) reported

    @mesimonscott @StopFundingHate @VodafoneUK Which is all fine. But most normal people would never dream of threatening companies just because of where they choose to advertise.

  • Julieogilvie2 Julie ogilvie (@Julieogilvie2) reported

    @VodafoneUK 3 hrs on phone to ask u to move my parents phone line and broadband to here as moving them in. Apparently not possible! Let’s see if sky can help. U just lost a 25 yr customer

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    Anyone else having problems with @VodafoneUK overcharging and adding months onto your contract without permission?

  • chrisfrank7777 Chris (@chrisfrank7777) reported

    @VodafoneUK I’m in the UK.I can’t change the country - In order to do that I’d have to cancel all my Apple subscriptions. Other countries like France, Qatar, Malta, Czech Republic - they allow their Vodafone app to be downloaded in ALL the regions. Please pass the word to devs to do that too

  • RobCurt48876251 Rob Curtis (@RobCurt48876251) reported

    @speedy_fandango @VodafoneUK I'm thinking of going to bt. A bit more expensive but got to be better than this lot. Doesn't matter how cheap if you don't even get the service.

  • tshirley44 Shirley Brentley (@tshirley44) reported

    @VodafoneUK problems accessing online acccount. Page 404 errors. Agent Mahwan polite,helpful and very eloquent, but problem persists. Have you been tinkering with your systems and not letting your customers know ?

  • shopgirl101 LK (@shopgirl101) reported

    @StopFundingHate @VodafoneUK don't advertise or support GB news #DontFundGBNews

  • percylittlep gentrification_of_me (@percylittlep) reported

    @VodafoneUK your gigacube service is criminal. 10 months of issues and complaints, and I’m being told I HAVE TO PAY YOU to leave! Pages of notes on the problems, told it’s fixed, it isn’t, passed around, 12+ hours talking to people who tell me to speak to someone else! A joke!