Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetford, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds, Attleborough, and Thetford.

City	Problem Type	Report Time
Bury St Edmunds	Total Blackout	2 months ago
Attleborough	Phone	2 months ago
Thetford	Phone	2 months ago

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Mads (@maddison_stone) reported 4 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Chris Mayhew (@cjmayhew) reported 10 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Karen Brown (@kazsam92) reported 12 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 19 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Penny Lindop (@pennylindop) reported 33 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Chris Mayhew (@cjmayhew) reported 36 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Rich 🐐 (@buryloyal) reported 37 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  claire (@clairebellarue) reported 38 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Penny Lindop (@pennylindop) reported 55 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dann 🧜🏼‍♀️ (@DPB037) reported 6 minutes ago

  @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

• 
  Deneuk12 (@deneuk1273642) reported 15 minutes ago

  How do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!

• 
  Richard Thomson (@DocThomson) reported 16 minutes ago

  @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

• 
  Sunil (@SSunilraj6388) reported 21 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke

• 
  jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported 22 minutes ago

  @MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 23 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported 25 minutes ago

  @VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.

• 
  Jessica (@jesssicaw95) reported 26 minutes ago

  @VodafoneUK Hello any chance of any help?

• 
  Vodafone Group (@VodafoneGroup) reported 27 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  Pasty (@rhyshunt5) reported 27 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward