Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Mads (@maddison_stone) reported 3 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Chris Mayhew (@cjmayhew) reported 12 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Rich 🐐 (@buryloyal) reported 14 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Karen Brown (@kazsam92) reported 17 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 21 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  claire (@clairebellarue) reported 23 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Penny Lindop (@pennylindop) reported 42 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Chris Mayhew (@cjmayhew) reported 48 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Penny Lindop (@pennylindop) reported 59 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Audrey D (@FellowStargazer) reported 6 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  Tristan Lane (@Tristan27856485) reported 7 minutes ago

  @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

• 
  Mr. Alam (@Zain__Cheema) reported 8 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 13 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  Sadiq Afridi (@sadiqafridl) reported 14 minutes ago

  @VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.

• 
  TykeWalker (@rifirth) reported 23 minutes ago

  Frustrated with Vodafone. Trying to set up their broadband and you need access to the app which is down for maintenance. Nog helpful @VodafoneUK

• 
  Holly (@Holly_Radcliffe) reported 24 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Emma S 🩵☁️ (@TheWildLemons) reported 25 minutes ago

  @SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.

• 
  Fox Lane Books 🦊 (@foxlanebooks) reported 26 minutes ago

  @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 26 minutes ago

  How does a video suddenly stop playing but others are working on @X Does anyone know the reason why a 4G phone signal keeps dropping out? Are the two related? If you do can you tell @VodafoneUK and X so they can fix it?