Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia-Mum 2 Four
(@Patrici04218785) reported
@Lisa2062 @VodafoneUK Actually being able to get a signal
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Tanya Henderson
(@PheonixTxH) reported
@VodafoneUK since the 30th Oct I've ordered a phone from yourself to not receive it (I have tracking info too)everything else I ordered on the same day has arrived besides the phone, you have breached your own agreement nobody knows what they are doing here poor customer service
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Don Chanowit
(@DonChanowit) reported
@VodafoneUK @barnardos What's the best way to get to speak to someone with the ability to actually sort a problem at Vodafone? 10 days' worth of online chats and phone calls and not one person has been able to successfully send a returns email for a faulty 'smart' product.
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ÉamonnÓGallchobhair
(@EamonnOGallchob) reported
@O2 6/8 On one occasion I was left hanging on the phone for 8 minutes before been hung up on. All I want is a simple POP for my records as I stated earlier, so if this is what you lot of idiots call customer service then I am glad I changed to @Vodafoneuk last year.
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Lewis Taylor
(@Lewis_T007) reported
@VodafoneUK problem out. Apparently my Mum got hold of someone and they put her on hold for 30 minutes and didn’t come back to her, what’s that all about? Can you please fix this issue rather than just sitting there for no reason doing nothing. Like I said in my previous tweet
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Richard
(@RichGreengrass) reported
@VodafoneUK nearly a month after upgrading and still no phone! Just had to end an insulting call from customer services about my complaint. How can a company be run like that!?
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sarah detheridge
(@dethers71) reported
@VodafoneUK all well and good Vodafone marketing they should look after the customers they already have. They tell you to DM them like they are going to help you then when you do they don’t respond.
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Patricia-Mum 2 Four
(@Patrici04218785) reported
@VodafoneUK Please deliver on the service I am paying for.
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Mathew Lisett
(@Mathew30) reported
@VodafoneUK do you treat customers like children and not allow websites and we searches to appear. or do you allow adultsto be adults and see and search without you gettign involved within legal means.
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Ashkii
(@ashkii_photo) reported
@tnortheast @VodafoneUK Has yours been activated? I’m at 96 hours of waiting and still not working, no update, nothing.