Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/09/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • clareslaney Clare Slaney (@clareslaney) reported

    @VodafoneUK I'm begging you please to let me close an ancient account that my MiL hasn't used for over a year but which you're still taking money for. Now 191 is down. Please. Let me speak to a human being.

  • Pgelis Philippe Gelis (@Pgelis) reported

    .@VodafoneUK @VodafoneGroup I called you 6 times in the last 3 days to cancel my contract, every time I spent 20-30 minutes waiting without any success. Canceling on your website or in shops it not available. Basically you make cancellation impossible to keep on charging @scam

  • beckywebb04 R E B E K A H (@beckywebb04) reported

    @VodafoneUK Yep, I've tried that and still not working. It's just on this particular phone. I need to upgrade online as I have an advantage code to claim tooo

  • James_Roche2020 James Roche (@James_Roche2020) reported

    @VodafoneUK can't get through either by phone or by TOBI as there is no agents available to help me i am looking to change my bill date can you help me please

  • Enaiyo Enaiyo (@Enaiyo) reported

    Lol @VodafoneUK is garbage. How do you lose a payment? Idiots.

  • gemmakarnie gemma arnold (@gemmakarnie) reported

    @VodafoneUK The letter has a vodafone reference but this doesnt work. I have POA

  • johnsoruk Roy Johnson (@johnsoruk) reported

    @VodafoneUK how do I phone you about Vodafone landline issues? The number on your website says 08080034511 but when you call it... it says this number is now closed?

  • blackbox_64 Martin Mclellan. BScH (@blackbox_64) reported

    @VodafoneUK No, the representative on the phone said that didn't need a new SIM. I spoke with someone on live chat last night who said my package status was still "open". This morning I am still stuck on Emergency calls

  • gwragg74 Big G (@gwragg74) reported

    @ukbronco @VodafoneUK Strange isn't it. You struggle to access the Internet with 3g nowadays but it used to be the normal signal a few years ago.

  • theflayedprince Dave (@theflayedprince) reported

    Appalled by @VodafoneUK who cancelled my services because I went over budget. Never got a refund for months of poor broadband I paid for. Will be looking for another provider after decades of being a loyal customer. Bad service, leave @VodafoneGroup or find a better company!