Vodafone Outage Report in Thetford, Norfolk, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Thetford, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds, Attleborough, and Thetford.

City	Problem Type	Report Time
Bury St Edmunds	Total Blackout	25 days ago
Attleborough	Phone	27 days ago
Thetford	Phone	27 days ago
Bury St Edmunds	Internet	4 months ago
Bury St Edmunds	Internet	5 months ago
Bury St Edmunds	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Chris Mayhew (@cjmayhew) reported 5 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Mads (@maddison_stone) reported 19 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Chris Mayhew (@cjmayhew) reported 20 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Penny Lindop (@pennylindop) reported 24 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Rich 🐐 (@buryloyal) reported 26 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 29 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  claire (@clairebellarue) reported 34 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Karen Brown (@kazsam92) reported 48 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Penny Lindop (@pennylindop) reported 48 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dano (@danob555) reported 9 minutes ago

  @RidgTweet @EE @VodafoneUK wrong stay away from Vodafone ££££ and **** covered Giffgaff cheap and runs on O2 signal Vodafone is shite stay clear

• 
  Matthew Goodall (@goodall_matthew) reported 10 minutes ago

  @VodafoneUK I been working past 4days and was still going 2 buy it 2night but can't as websites down and if offer end 28th why is website down so people can't buy

• 
  Harly (@HarlySelf) reported 11 minutes ago

  @VodafoneUK omg what rubbish service. Ported number from EE to Vodafone last Tuesday, port goes wrong and I have no data. Told they have to disconnect & reconnect me. Told to wait 24 hrs, nothing. Told to wait 48 hrs, nothing. Just been told to wait another 24 hrs WTF?! #vodafone

• 
  Matthew Goodall (@goodall_matthew) reported 12 minutes ago

  @VodafoneUK I will go else where was trying since 8pm couldn't do it cause app said couldn't get details and i been a customer for over 20 years never had a prob upgrading this is the 1st time. Been a loyal customer does get u know where i know its not ur fault

• 
  Andrew Weaver (@ajweaver100) reported 12 minutes ago

  @VodafoneUK Very convenient that you took your web site down today then with only a few hours to go. Shame

• 
  Harly (@HarlySelf) reported 13 minutes ago

  @VodafoneUK No need, I’ve spent more time on the phone to you with my wife’s phone than actually using your service! Shocking provider, I’ve notified Ofcom of my experience. I have no faith this will be sorted 2moro. Then I’m cancelling. Back to @EE they do it the right way!

• 
  Smilie Sarah 😁🍃💚🍃 (@smiliesarah) reported 15 minutes ago

  @VodafoneUK after 20 years as a loyal customer it’s time we break up, it’s not me it’s you! Have never missed a bill payment at anytime, have a v good credit rating and had hoped to continue with you. Your new system of checks when upgrading is awful at best #badcustomerservice

• 
  Ogungbite Olaniyi (@olaniyi2oguns) reported 15 minutes ago

  @VodafoneUK this a terrible company to deal with it. I was debited for service they refused to offer and refused to refund my money for over 2 months now despite the promise of refunding within 14 working days. A terrible company indeed

• 
  Natalie Driscoll (@missdriscoll) reported 16 minutes ago

  @sophinaWP @VodafoneUK This is also happened to my mum yesterday via a 3rd party,. credit check fail wasn't confirmed,only suggested. At the moment a credit check isn't even showing on report. Possible the orders can't be processed because website down?

• 
  Harry Pym (@HarryJpym) reported 19 minutes ago

  @VodafoneUK hello, I have recently changed to Vodafone from EE and used my PAC code. However none of my texts are delivering and it’s showing my new number instead. Can I get some help please?