Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/13/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Andyq65 papa doc (@Andyq65) reported

    @606AlfieConn @VodafoneUK @ScottishPower end of . They will never get another penny from me !

  • Jamsie Jamsie (@Jamsie) reported

    @Mitchinator @VodafoneUK @CityFibre That's disappointing to hear. Hopefully other ISP's will be able to offer the service soon.

  • mudumatrix Rockingstar (@mudumatrix) reported

    @VodafoneUK @ViCustomerCare Why the hell You guys are charging double amount to get my existing number Rs.100+Rs.100 Store staff is demanding me to pay WTH is this bloody service by Vi disgusting people's cheating customers.

  • SLReferee Sunday League Referee (@SLReferee) reported

    @VodafoneUK Thank you but there’s nothing more you can do. The fault is with @OpenreachHelp to fix. We have an open case with them through the 2nd line technical team at Vodafone. We’ve been told it can take up to 72 hours to fix the problem but it’s been 2 weeks. Not good enough! 😡

  • markincw MarkincwV (@markincw) reported

    @VodafoneUK Thomas sorry to the device is rubbish! After 25 yrs of working as a lan/wan/wlan engineer I have never experienced such a useless pile of crap

  • GUHDEHPHILLIPP GUHDEHPHILLIP (@GUHDEHPHILLIPP) reported

    I’ve been with @VodafoneUK isn’t the age of 18. Exactly 8 years. I pay over £200 for 2 lines And for the past 4months I have random ‘no signal’ and slow internet but I’m meant to have the highest package. They’ve offered me £15 off. Trash company🚮

  • wantasolero @wantasolero (@wantasolero) reported

    @VodafoneUK My broadband shut off just after midnight. No issues with my account and your website advises everything is normal. Any idea what is happening?

  • SLReferee Sunday League Referee (@SLReferee) reported

    @OpenreachHelp Can someone please come back to me on my earlier tweet? We’ve had no broadband for 2 weeks now. Our broadband provider @VodafoneUK have raised a ticket with you for an engineer to come and fix an external fault. This ticket was raised on 13/05/21. Why has it not been fixed yet?

  • Devils_Finger Devil’s Finger (@Devils_Finger) reported

    Call from @VodafoneUK earlier, “Want to upgrade?” “No, going SIM only when contract expires, to reduce costs.” “Oh, is your iPhone still working ok?” “Perfectly thanks.” Since then my music library has ****** up & I’ve got connectivity issues. *****. @Apple @VodafoneUK

  • VishalM20210979 Vishal Mishra (@VishalM20210979) reported

    @VodafoneUK @VodafoneGroup @a_rambling_man Village_Beshupur Purehanda Shri nagar Babaganj pincode_271603 District_Gonda Utterpradesh India Tower incharge_Dinesh singh You can check all Vodafone customer no. In this circle(Everyone wants better network but we have not.near about 100people port their sim in jio)