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Vodafone

Vodafone outages and service status in Thetford, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Vodafone

Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thetford, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds, Attleborough, and Thetford.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 2 months ago
Attleborough Phone 2 months ago
Thetford Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • kazsam92
    Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times itโ€™s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • buryloyal
    Rich ๐Ÿ (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • clairebellarue
    claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and canโ€™t even wave a 60 pound upfront cost on a upgrade ๐Ÿ‘Œ๐Ÿป great customer service for loyal customers!

  • maddison_stone
    Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • canarieschick
    Kerry ๐Ÿ’๐Ÿปโ€โ™€๏ธ๐ŸŒป๐ŸŒน๐Ÿฆฉ (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking youโ€™ve sent me ยฃ16.68 but I have no idea why as I am not a customer of yours. How do I find out what itโ€™s for? I assume itโ€™s an error and I can send the money back to you

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • zu_h_air
    ๐™๐ฎ๐ก๐š๐ข๐ซ (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • ShonaaLouisee_x
    Shona (@ShonaaLouisee_x) reported

    @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever

  • chamrairesh
    Chamara Iresh (@chamrairesh) reported

    @VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud

  • mikel_funky
    Mr O (@mikel_funky) reported

    @VodafoneUK can you fix the ****** internet on your broadband FFS

  • zu_h_air
    ๐™๐ฎ๐ก๐š๐ข๐ซ (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

  • WAman29857
    Water With Aman (@WAman29857) reported

    @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)

  • screechy451738
    @screechy (@screechy451738) reported

    @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a ยฃ555 exit fee for a service you can no longer provide. This is a material detriment.

  • M_AJ_Roberts
    Martin Roberts (@M_AJ_Roberts) reported

    @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

  • Blessedwickett
    Jack (@Blessedwickett) reported

    @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay ยฃ22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.