Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Karen Brown
(@kazsam92) reported
from
Barnham, England
@VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Woody
(@woody_cafc) reported
Any danger @VodafoneUK of sorting out the internet, I’ve had no connection all day, you’re an absolute shower of **** as it is, let alone this latest episode
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Hugh DeeJay Ramage
(@DeeJayHugh) reported
Hey @VodafoneUK why have I not had a signal for over 5 hours ????????
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Ben
(@BenRuns_) reported
@VodafoneUK My broadband has been down for hours! Please help
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Luke
(@Luke99410249) reported
@VodafoneUK 2/2 in one of the major line, which the signal splits off to reach multiple homes. As mentioned, the engineers are already on site to rectify this. We haven't yet been provided with an estimated completion time, however we'll be sure to let you know....
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Dan Abbitt
(@DanAbbitt) reported
@VodafoneUK Hi Al, are we eligible for a refund due to the outage? I've been without internet for 8 hours now. Thanks, Dan
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Woody
(@woody_cafc) reported
@VodafoneUK @XmoSteve Any danger? Can’t wait to see this pathetic service reflected in our bill.
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Woody
(@woody_cafc) reported
@VodafoneUK Nope, useless. You’ve had endless tweets over the last 7 hours from people in the Maidstone area, so don’t give me that. When will the wifi in the ME16 area be working again? Otherwise tomorrow I cancel my direct debit for wifi and go elsewhere, you are absolutely shambolic
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Luke
(@Luke99410249) reported
@VodafoneUK 1/2 Thank you, and here it is for the rest of you. I can see that my colleague has responded to you already over public message. Just to expand on what's already been mentioned. The incident is close to the exchange, which is why it's affecting multiple customers. There's a break
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EB
(@itsEl_Bess) reported
@VodafoneUK @Wimbledon The worst network provider in Britain. Dreadful and non exist ant customer service. All automated making it impossible to troubleshoot. I pay my bills and still have no connection. A total rip off. They will just send a robot message that leads to another dead end. Crap!!!
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EB
(@itsEl_Bess) reported
@pedrocsoma @VodafoneUK @Wimbledon They do the same to me too. Really bad service and way overpriced. They send robotic messages to customers that lead to dead end robot trouble shooters. It’s garbage. It’s a German company so what can you expect ROBOTIC