Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/21/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammibuca_ Sammi (@Sammibuca_) reported

    Outraged by the service I’ve received from @VodafoneUK today after being a loyal customer for so many years :(

  • JonLeMoine Jon LeMoine (@JonLeMoine) reported

    After an absolutely shambolic new customer service experience with @VodafoneUK I decided to go with @O2 . I've got admit the service has been nothing short of fantastic. Absolutely lightening fast. Customer service was top notch and porting was smooth. Great work.

  • alex_milham Alex Milham (@alex_milham) reported

    @VodafoneUK Home broadband not working again

  • grant_pearmain Grant pearmain (@grant_pearmain) reported

    @VodafoneUK Wouldn't bother people had no Internet for 24hrs now , not bothering to phone customer care because its about 1 hour waiting and a 30 mins trying to explain to the incompetent staff in there call centre. Had this trouble with my Vodafone mobile phone 20 years with so left , shite

  • matt_c07 Matt Clifford (@matt_c07) reported

    @VodafoneUK your customer services are atrocious! Been on the phone for over an hour trying to find out where my son’s credit has gone. Still no further forward!

  • BGorbell Billy (@BGorbell) reported

    @VodafoneUK Yes, the link then said oops somethings not working, then I called and requested over the phone and then again yesterday still nothing…

  • Lad27420713 Lad (@Lad27420713) reported

    @VodafoneUK your network is so **** I can’t even get connection to write this tweet. #uselessdick

  • matt_c07 Matt Clifford (@matt_c07) reported

    @VodafoneUK no further forward, was speaking to an absolutely useless customer service person. Please ensure that you call back tonight. Absolutely astoundingly poor customer service

  • adamhoopers Adam Hooper (@adamhoopers) reported

    Is it me or is 5G a bit crap ? @VodafoneUK

  • markrdavis Mark R. Davis (@markrdavis) reported

    @VodafoneUK How about you get back the phone we did not order and refund the £800 you’ve taken out of our account? Ref complaint 27991478