Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Chris Mayhew (@cjmayhew) reported 3 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Rich 🐐 (@buryloyal) reported 7 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  claire (@clairebellarue) reported 9 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Karen Brown (@kazsam92) reported 20 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Mads (@maddison_stone) reported 24 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 28 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Chris Mayhew (@cjmayhew) reported 37 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Penny Lindop (@pennylindop) reported 39 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Penny Lindop (@pennylindop) reported 55 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Smith (@robsmithrugby) reported 5 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  Leoy S (@l3roy0) reported 9 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Barry Cleminson (@bazzaclem) reported 9 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  Leoy S (@l3roy0) reported 10 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  mark (@markLFC2010) reported 11 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  BlackhandMedia Mk II (@Hanley40) reported 14 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  NeilosKitsonelli (@Neil_SUFC) reported 17 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 20 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  Neutral Bystander (@NeutralB99631) reported 23 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Mr. Alam (@Zain__Cheema) reported 25 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE