Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Shirley
(@Shirlatov) reported
4 times @VodafoneUK advisors have said they'll make sure I get my issue resolved within 48 hours. 4 times they've failed. Wonder how attempt 5 will go 🙄
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FWS
(@TheMachineF) reported
Helpfully @VodafoneUK are going to fix my internet within just 72 working hours. I’m sure my work will be happy with me not working for TWO WEEKS.
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Graeme Stirling
(@grastir) reported
@VodafoneUK a massive shout out to Salah in your complaints team. I've had a terrible time with your agents over the last week, he managed to resolve everything brilliantly. I appreciate it's difficult times but Customers should still be the priority. Thanks again to Salah.
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jay
(@MYBEDAZZLEDCANE) reported
@spmj23 @VodafoneUK It’s not normally bad. In fact it’s normally super fast for me but today it’s been shocking
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twobabiesonepram
(@2babies1pram) reported
As for @VodafoneUK your service is equally CRAP and I will not be renewing my contract. I’ve waited 3 days for someone to call me back. #awfulservice
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PKJ
(@PavKaurJhita) reported
@VodafoneUK It’s not just in my area, its anywhee i go the data is excruciatingly slow i have to tether to my husbands phone, it’s ridiculous.
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Ducks
(@ducksandchucks) reported
@undercoverman @VodafoneUK They’re awful, absolutely dreadful and I’d never use them again
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Russ
(@RussellHosie1) reported
@VodafoneUK absolutely appalling service today. Trying to upgrade had a bit of a delay with processing issue. Was advised I would be able to take up an offer even with the delay. Now I go to upgrade to be told you can't offer what I was told.
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Jen Fitzgibbon
(@Jennifer__x) reported
@VodafoneUK your customer service is genuinely appalling. The people are nice; your systems are shocking. 6 transfers to get to the right department. Really?? #customerservice #ofcom #wasteofanhour
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CH1
(@IrwinMatthew) reported
@VodafoneUK Your customer service is beyond appalling. Your staff have lied to my partner and processed an order we didn’t want. We have tried to cancel and had zero help. I will be taking this forward as you are a joke