Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 03/04/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrici04218785 Patricia-Mum 2 Four (@Patrici04218785) reported

    @Lisa2062 @VodafoneUK Actually being able to get a signal

  • PheonixTxH Tanya Henderson (@PheonixTxH) reported

    @VodafoneUK since the 30th Oct I've ordered a phone from yourself to not receive it (I have tracking info too)everything else I ordered on the same day has arrived besides the phone, you have breached your own agreement nobody knows what they are doing here poor customer service

  • DonChanowit Don Chanowit (@DonChanowit) reported

    @VodafoneUK @barnardos What's the best way to get to speak to someone with the ability to actually sort a problem at Vodafone? 10 days' worth of online chats and phone calls and not one person has been able to successfully send a returns email for a faulty 'smart' product.

  • EamonnOGallchob ÉamonnÓGallchobhair (@EamonnOGallchob) reported

    @O2 6/8 On one occasion I was left hanging on the phone for 8 minutes before been hung up on. All I want is a simple POP for my records as I stated earlier, so if this is what you lot of idiots call customer service then I am glad I changed to @Vodafoneuk last year.

  • Lewis_T007 Lewis Taylor (@Lewis_T007) reported

    @VodafoneUK problem out. Apparently my Mum got hold of someone and they put her on hold for 30 minutes and didn’t come back to her, what’s that all about? Can you please fix this issue rather than just sitting there for no reason doing nothing. Like I said in my previous tweet

  • RichGreengrass Richard (@RichGreengrass) reported

    @VodafoneUK nearly a month after upgrading and still no phone! Just had to end an insulting call from customer services about my complaint. How can a company be run like that!?

  • dethers71 sarah detheridge (@dethers71) reported

    @VodafoneUK all well and good Vodafone marketing they should look after the customers they already have. They tell you to DM them like they are going to help you then when you do they don’t respond.

  • Patrici04218785 Patricia-Mum 2 Four (@Patrici04218785) reported

    @VodafoneUK Please deliver on the service I am paying for.

  • Mathew30 Mathew Lisett (@Mathew30) reported

    @VodafoneUK do you treat customers like children and not allow websites and we searches to appear. or do you allow adultsto be adults and see and search without you gettign involved within legal means.

  • ashkii_photo Ashkii (@ashkii_photo) reported

    @tnortheast @VodafoneUK Has yours been activated? I’m at 96 hours of waiting and still not working, no update, nothing.