Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 01/26/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Maj4u2nv Major Gill (@Maj4u2nv) reported

    @VodafoneUK you are a complete let down. Tomorrow marks 11 days since they disconnected my number in error and have not - as a telecommunications company - got the technical ability to reconnect me. I’m sure I’m not the only one going through this either @BBCWatchdog @CPCWAction

  • NastyyFN Nastyy (@NastyyFN) reported

    @3nvfn @virginmedia @VodafoneUK yeah exactly, bad company

  • Leyna221 Leyna22 (@Leyna221) reported

    @VodafoneUK shame that you cant keep your s21 prices competitive,not even to Vodafone prices offered by carphone warehouse.Totally unfair that you refuse to release my number if I stayed with vodafone at carphone so i have to leave the network and rejoin in days rather than stay!

  • stuartwyle This_could_be_Stu® (@stuartwyle) reported

    @VodafoneUK so not sure if it is working. Customers service person very helpful, but still unsure why it is such a complicated process to send back a phone. Please review your systems and processes, other customers may not be as committed as me! #Frustrated 2/2

  • thespencerlynch The Scouse Prestigitator (@thespencerlynch) reported

    @VodafoneUK why is your automated phone service so bad? It doesnt even default to connecting to speak with a person, it cuts you off. Used to be great, now its appalling.

  • johnpreece77 John Preece (@johnpreece77) reported

    I'm sure whichever party proposes to a) tax any utility company for the length of time they put a customer on hold, and b) introduce a penalty fee for any company that doesn't have a UK based complaints contact number would win in a landslide. I'm looking at you @VodafoneUK

  • jenkinsbrynmair Emyr Jenkins (@jenkinsbrynmair) reported

    @VodafoneUK I'm still nowhere near finding a resolution Your operatives on here, online and at the call centre have been of no help at all

  • AbhinavGaur83 Abhinav Gaur (@AbhinavGaur83) reported

    @VodafoneUK 4 hours with helpdesk 1 month waiting time zero progress All I am asking for is for my Smartwatch plan to be turned on Poor show

  • JackRalston Jack (@JackRalston) reported

    @VodafoneUK my partner has an issue with her WiFi. Connects fine to phone and TV but no actual speed coming through. Router is lit correctly but no Web pages load on phone and catchup TV can't work as connection speed is nil. She has contacted online help who will 'monitor line'

  • McGinleyPhD Brendan McGinley (@McGinleyPhD) reported

    @VodafoneUK @em_denyer This doesn't work. Stop SMS, Stop All etc lead to an immediate message back "Sorry, we didn't understand your last message, so we haven't been able to complete your request" - any ideas?