Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Karen Brown (@kazsam92) reported 6 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Penny Lindop (@pennylindop) reported 8 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Chris Mayhew (@cjmayhew) reported 14 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Penny Lindop (@pennylindop) reported 16 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  claire (@clairebellarue) reported 17 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Rich 🐐 (@buryloyal) reported 36 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 38 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Chris Mayhew (@cjmayhew) reported 42 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Mads (@maddison_stone) reported 42 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey ap Joey (@FarmerJoeShow) reported 7 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

• 
  It's just Paul (@doingalrighty) reported 9 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK Stick to football, Sean. You know **** all about that either but nobody cares

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 9 minutes ago

  Why is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?

• 
  Stella's Anorak (@FairChaseStella) reported 14 minutes ago

  Hey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection

• 
  JackOfCroydon (@FedUpSurreyGuy) reported 14 minutes ago

  @AJRAllModCons @VodafoneUK Worst business on the planet, caused me months of grief. Couldn't even complain because they never logged the complaints! Finally went to the Ombudsman and vowed never, ever to go back or take any product from them again. 14 years on I've still kept my promise to myself.

• 
  LB (@BoozerArab) reported 20 minutes ago

  @AJRAllModCons @VodafoneUK They did the same to me 10 years ago so I left them for EE. They told me to cancel my direct debit while in dispute then they go and add a bad mark on my credit rating. Took years to resolve, had to go to the ombudsman.

• 
  manutdazza (@manutdazza) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

• 
  KARMA (@nlmbkarma) reported 20 minutes ago

  @VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?

• 
  Alex T (@littlecatdiary) reported 22 minutes ago

  @AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.

• 
  Ian Watson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CarlislesDamage) reported 24 minutes ago

  @AJRAllModCons @VodafoneUK Many years ago I got a final demand letter from them. Which showed on my credit score, for the whole some of £0.00p. I got it sorted eventually after raising the issue with one of the agency that’s do the crimes it scores. Was a ballache at the time tho.