Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Penny Lindop (@pennylindop) reported 15 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Penny Lindop (@pennylindop) reported 18 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Rich 🐐 (@buryloyal) reported 22 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Mads (@maddison_stone) reported 29 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  claire (@clairebellarue) reported 29 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Karen Brown (@kazsam92) reported 40 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Chris Mayhew (@cjmayhew) reported 42 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 54 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Chris Mayhew (@cjmayhew) reported 55 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.

• 
  Jack Chamberlain (@Jack_william89) reported 10 minutes ago

  @laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh

• 
  G McColl (@ouigee) reported 11 minutes ago

  @VodafoneUK I’m trying to find out my roaming balance. Your chat is not working. Can you DM me?

• 
  Tom Doyle (@tdoyle1982) reported 12 minutes ago

  @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

• 
  jas Brown (@jzyb) reported 13 minutes ago

  @VodafoneUK the service I received in store today was not acceptable.

• 
  Jonny Elwyn (@jonnyelwyn) reported 13 minutes ago

  @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

• 
  david-samual (@laticssamuala) reported 13 minutes ago

  Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

• 
  Zardoz van Dax (@Z4rdoz75) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

• 
  david-samual (@laticssamuala) reported 15 minutes ago

  @twit_cmj @VodafoneUK Other than when it hits the hot weather ive never had issues. Did with the phone as was with them for 15 years. But broadband usually has been alright. Then the sun comes out and...nope gone

• 
  Neal_in_Surrey (@MarcNeal18745) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x