Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Penny Lindop (@pennylindop) reported 3 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Mads (@maddison_stone) reported 9 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

• 
  Rich 🐐 (@buryloyal) reported 10 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 23 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  claire (@clairebellarue) reported 24 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Chris Mayhew (@cjmayhew) reported 34 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Penny Lindop (@pennylindop) reported 38 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Karen Brown (@kazsam92) reported 53 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Chris Mayhew (@cjmayhew) reported 58 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 3 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 5 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  charlie stone (@charlie81389135) reported 6 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  The Mau Mau (@BJCares) reported 8 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 9 minutes ago

  How does a video suddenly stop playing but others are working on @X Does anyone know the reason why a 4G phone signal keeps dropping out? Are the two related? If you do can you tell @VodafoneUK and X so they can fix it?

• 
  Gareth Paul Fradgley (@gpfradgley) reported 13 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Stuart Dunn (@StuartDunn2) reported 13 minutes ago

  @VodafoneUK how come coverage is so poor and slow recently?? Prices go up yet product quality goes down. Make it make sense?!

• 
  Jason (@btc8500) reported 14 minutes ago

  @VodafoneUK what’s going off with your ****** phone service. Since the “heatwave” the other week. Not been able to make a reliable phone call keeps breaking up while speaking. Using iPhone 16 Pro Max pristine refurbished from Vodafone UK ??

• 
  Jean McGeoch (@tweetyjeanie) reported 15 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Jason (@btc8500) reported 16 minutes ago

  @VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪