Vodafone outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Rich 🐐 (@buryloyal) reported 5 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  claire (@clairebellarue) reported 12 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Penny Lindop (@pennylindop) reported 18 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

• 
  Chris Mayhew (@cjmayhew) reported 20 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported 25 minutes ago from Thetford, England

  @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

• 
  Karen Brown (@kazsam92) reported 38 minutes ago from Barnham, England

  @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

• 
  Penny Lindop (@pennylindop) reported 40 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Chris Mayhew (@cjmayhew) reported 50 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

• 
  Mads (@maddison_stone) reported 54 minutes ago from Brandon, England

  @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip’s Truth™ (@PhilipsTruthTM) reported 6 minutes ago

  @Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class

• 
  Tony Hemsley (@THETWIG007) reported 8 minutes ago

  @VodafoneUK good afternoon. How do I get in contact with the unhappy customer department? Tired of chatting to bots.

• 
  Matt Hudson (@MattHuddyHudson) reported 8 minutes ago

  @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

• 
  Ian Watson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CarlislesDamage) reported 14 minutes ago

  @AJRAllModCons @VodafoneUK Many years ago I got a final demand letter from them. Which showed on my credit score, for the whole some of £0.00p. I got it sorted eventually after raising the issue with one of the agency that’s do the crimes it scores. Was a ballache at the time tho.

• 
  Lacking Courage (@NeedMoreCourage) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

• 
  Owain Powell 💙 (@0wainPowell) reported 21 minutes ago

  @AJRAllModCons @VodafoneUK My wife and I left Vodafone about 10 years ago after they implemented a new billing system and took 2 matching direct debits out of our accounts. I can honestly say that they were the absolute worst customer service I have ever come across. Have not gone anywhere near them since

• 
  MalEmet (@MalachiJaiEmet) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  tinman (@tinman197474747) reported 21 minutes ago

  @A109SPSi @BeakerBate @VodafoneUK No issues with Sky, even get to save my data and roll it when I’m abroad.

• 
  Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

• 
  ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported 25 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with