Vodafone outages and service status in Thetford, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Vodafone
Vodafone is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Penny Lindop (@pennylindop) reported from Garboldisham, EnglandCome on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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Karen Brown (@kazsam92) reported from Barnham, England@VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, EnglandHaving yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Kerry 💁🏻♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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claire (@clairebellarue) reported from Red Lodge, England@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England@VodafoneUK no network coverage in ip33. Please sort it out
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Mads (@maddison_stone) reported from Brandon, England@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Penny Lindop (@pennylindop) reported from Garboldisham, EnglandGood advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, EnglandI cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Heap (@jonathan_heap) reported@VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help
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arpitarath (@arpitarath) reportedCan @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.
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Ian (@ianjeffray) reportedI'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.
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Prudence (@Maria_Alfie39) reported@VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?
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V (@Vaavi_o) reported@VodafoneUK Ordered Secure Net Extra over 24 hours ago. Order is visible on your system but still not active. Spent hours in chat with multiple agents only for it to be closed during transfer to care. Can someone please help get this activated? Happy to DM details.
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Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Onwards and upwards (@restorersteve2) reported@AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.
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🇺🇦 Dave (@wwfc_dave) reportedMore poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.
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Cllr John Morris (@Plaistovian) reportedHi @VodafoneUK, I just spoke to Paul at Vodafone, who went above and beyond to try and help, and I'm very thankful. I just wish there was an easier way to contact you directly to provide feedback.