Vodafone Outage Report in Thetford, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Rich 🐐
(@buryloyal) reported
from
Bury St. Edmunds, England
@VodafoneUK no network coverage in ip33. Please sort it out
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Kerry 💁🏻♀️🌻🌹🦩
(@canarieschick) reported
from
Thetford, England
@VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off
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Mads
(@maddison_stone) reported
from
Brandon, England
@VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?
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Chris Mayhew
(@cjmayhew) reported
from
Bury St. Edmunds, England
I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK
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Karen Brown
(@kazsam92) reported
from
Barnham, England
@VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!
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Penny Lindop
(@pennylindop) reported
from
Garboldisham, England
Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kaye
(@Kaye96260483) reported
@VodafoneUK again another failed call back from your directors office this time.......Nick Jeffery as CEO I would be massively concerned about the lack of customer service you team is offering.....thanks for nothing again my reward for being a loyal customer........
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Tom
(@tomcheam) reported
. @VodafoneUK Unfortunately my wife was mis sold an upgrade by one of your agents who said it would solve our broadband issues. We have been trying to cancel the upgrade and on hold for hours over the last week. Our cooling off period ends and we cannot cancel online.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@NicHughes10 @VodafoneUK Best thing to do with council got to be the worst operator in the United Kingdom the broadband is shocking the customer services shocking nobody's got a clue what they're doing you call up and I tell you the same response over and over you just keep repeating the same process
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Cmdr Logi
(@Cmdr_Logi) reported
I now need a new phone and contract provider. Got s10+ don't want another @SamsungUK no memory card slot no charger, and over 20 years with @VodafoneUK and time to move on.upgrade options are poor even new contracts are poor
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@DrBenJohns @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@chrissmithhf @VodafoneUK Worst broadband operator in the uk hands down, months of slow speeds dozens of online chats go through the same scenario the same checks internet speed drops out every 5-minutes he even asked me to unscrew the BT socket I wouldn't recommend Vodafone to anyone awful service
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lynne robertson
(@lrobertson12) reported
from
Stannington, England
Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@Kimm897 @VodafoneUK @e_emobile I advise going to Trustpolot Resolver Posting your full review there You can go to the board who monitor phone companies citias I think complain to them In fact complain everywhere they hate bad press
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September Star
(@SeptemberStar3) reported
@VodafoneUK Hello, I agree with you. But only applied to sending to my home address as per your previous contact. I've contacted the company and online services but no commercial Sim-Card replacement will be able to reach me. The issue is getting the sim-card replacement out of there to me.
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Oliver Brown
(@OlieBrown) reported
@GoonieGraham @VodafoneUK Ooh, not a bad shout x