Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/05/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahbanfield Sarah Banfield (@sarahbanfield) reported

    @VodafoneUK You are not helping. I need you to rearrange the appointment. I do not wish to supply my passport to you, as a customer you need to contact me if you do not trust my online identity rather than expect me to provide my passport to an "online form".

  • matgiani Matteo Giani (@matgiani) reported

    @VodafoneUK could you explain why you decided to stop my entertainment pack 8 months before the expected date? I have it in writing that it is included until November 2022, but it stopped in March. No luck getting a clear answer from chat support. I’d like to fix this please.

  • Marcopolojedi Marc Whiteside-Ehlen (@Marcopolojedi) reported

    @VodafoneUK hey folks, i am having difficulty with a DM chat with you, I am getting limited response 🤔, any help please?

  • Jcad16282044 Jcad (@Jcad16282044) reported

    @VodafoneUK Just tried to upgrade my handset after a 2 year contract. Having been a customer for 11 years. Having spent thousands of pounds and you declined me. Pathetic.

  • JamesOsypiw James Osypiw (@JamesOsypiw) reported

    Over 15 years as a customer paying over £120 per month without missing a payment and apparently I can't upgrade with @VodafoneUK as my credit isn't good enough?? What a lovely way to treat a loyal customer...of to EE I go.

  • ChrissyKinsella Chrissy Kinsella (@ChrissyKinsella) reported

    Productive lunchtime, changed mobile phone providers after 20 years from @VodafoneUK and changed broadband providers after 12 years from @virginmedia, moving both accounts to @ThreeUK for MUCH CHEAPER monthly cost and apparently far better service all round. Win.

  • kiikiitalks KiiKiiTalks (@kiikiitalks) reported

    @VodafoneUK Can you help? I’ve been trying to get in touch to arrange a home move and the call centre just hangs up saying there is a problem, tried the chat bot and got through to a human but “we will answer in 24 hrs guaranteed” never happened now in new house with no internet.

  • AmandaHolding Amanda Holding (@AmandaHolding) reported

    @VodafoneUK I will do but I will get the same message as I did 1 year ago. 'We are continuously working to improve the network throughout the UK so keep an eye out on the above Network Status Checker for any future updates which may help with improved service further down the line'

  • uberbounty uber (@uberbounty) reported

    Another day, another disappointment by @VodafoneUK Supposed to have an engineer come around yesterday (and today actually) to have a look into the issue @CityFibre caused, yet nothing has happened once again.

  • Vishnu57913298 rvvdei (@Vishnu57913298) reported

    @VodafoneUK Why is your basic sim only plan description "Roaming not included" whereas in reality it should be "Connection will never work outside UK" or "Roaming can never be enabled"? Feels like we're being held to ransom with 12 mnth contract for 1 week trip out of the UK !