Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/17/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • birdmanspurs12 kobespurs (@birdmanspurs12) reported

    @VodafoneUK Need to take this down as it says your sold out????????

  • Qazfets Zaq Francesco (@Qazfets) reported

    @VodafoneUK You guys actually have the worst customer service of any company I've ever had to business with. I've been lied to, gaslighted and misled by your representatives for weeks. It's been causing significant stress when trying to wfh.

  • bangontarget john taylor (@bangontarget) reported

    @VodafoneUK no service DY10 north Worcestershire

  • LexTheHuman LexTheHuman 🌸 (@LexTheHuman) reported

    After saying o2 have the worst automated service @VodafoneUK though "hold my beer" just to make sure there's really takes the piss. "You could solve this online" if I could I wouldn't be on the ******* phone 🙃🙃 also I know I'm in a queue, don't need reminding every 90 seconds

  • Alex79uk Alex79, OK? (@Alex79uk) reported

    @VodafoneUK Samsung - **** Pixel - marry iPhone - kill #VodafoneBlackFriday

  • llehcrubmit Tim Burchell (@llehcrubmit) reported

    @VodafoneUK still no reply? I’ve had the 4th visit from a BT Openreach engineer and this still isn’t resolved, the tech team are just middle men - your support lines are absolute bollocks.

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @VodafoneUK hi, I’ve just ordered a phone with yourselves via a third party. You have just sent an email confirmation confirming the monthly amount and details about the plan but the data amount is different to what I purchased. Can anyone help please? Thanks

  • RossiRossi79 Andy Ross (@RossiRossi79) reported

    @VodafoneUK I live in sk8. The signal in the last 2 months has been nothing short of appalling in our house. I literally cannot make a call any more where I live and have no idea why? Any chance you can investigate please as I've been with you for over 10 years?

  • champagnebird Pauline Murray RN 💛 (@champagnebird) reported from Kilmarnock, Scotland

    @VodafoneUK poor customer service, hard of hearing bereaved man who can't get wife's phone disconnected and bills stopped.Was told it HAD been done in store, it hadn't . 4 weeks later told it just needed an online form. Please DM me, @smiffy_73 @nataliecsmith_

  • StuartPateman stuart pateman (@StuartPateman) reported

    What a waste of time on the chat to @VodafoneUK obviously don’t care about there customers or customer service