Vodafone

Vodafone Outage Report in Thetford, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thetford, Norfolk, England 02/02/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomAttleborough Internet
United KingdomThetford Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • maddison_stone Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • robertgeary4 Robert Geary Ltd (@robertgeary4) reported

    @VodafoneUK I am contacting ofcom about your atrocious service during my home move and number port

  • lloyd_rm Lloyd Russell-Moyle MP🌹🇪🇺🏳️‍🌈 (@lloyd_rm) reported

    @VodafoneUK phone support and online service are shocking, they never manage to sort out problems. However, I have found the shop and going in in person very useful. This is an example of how automation has made our life worse - support actually staff use the stores.

  • NatsyMFC natsy (@NatsyMFC) reported

    @VodafoneUK I STILL HAVE NO SIGNAL. 24 HOURS NOW!!!!! CAN SOMEONE CONTACT ME

  • Matthew04497751 Matthew (@Matthew04497751) reported

    @theGoldprint @OpenreachHelp @VodafoneUK Hi it’s Matt did you get any compensation from your broadband service provider when it went down for about a week

  • moomin1975 Sara Davies (@moomin1975) reported

    @the_real_ivo @VodafoneUK Lovely treat @VodafoneUK! If you want to send me some to make up for missing out on a bottle of fizz because the app crashed and then not being able to have a pret sandwich because no veggie option that would be nice #VodafoneTreats 😔🎄

  • N_Griff88 Natasha G (@N_Griff88) reported

    @VodafoneUK please respond asap to my ongoing twitter direct messages. After being promised no further issue there is still issue and I'm nearing my 14 day cooling off period ending. I also cannot call due to no mobile service due to the switchover issues. Please reply asap.

  • philarundell Phil Arundell (@philarundell) reported

    @VodafoneUK Trying to deal with your "customer service" team is a lesson in frustration. They can't wait to get rid of you and have absolutely no interest in actually helping

  • danygayle Dany✊🏾🌹 (@danygayle) reported

    @VodafoneUK internet is sooo bad man. I swear it’s down more than it’s up 🙄

  • NatsyMFC natsy (@NatsyMFC) reported

    @VodafoneUK Still no signal

  • mjsimpsonfilms MJ Simpson (@mjsimpsonfilms) reported

    @VodafoneUK you are a phone company. Why can I not contact your customer service by phone? I spent 2 hours on an online chat, waiting then explaining then suddenly got cut off, tried again, spent another 2 hours then got cut off again. Thanks for wasting my entire evening.