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Vodafone Outage Report in Thetford, Norfolk, England

Why is my Vodafone service not working?

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The latest reports from users having issues in Thetford come from postal codes IP24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thetford, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds, Attleborough, and Thetford.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 24 days ago
Attleborough Phone 26 days ago
Thetford Phone 26 days ago
Bury St Edmunds Internet 4 months ago
Bury St Edmunds Internet 5 months ago
Bury St Edmunds Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • maddison_stone
    Mads (@maddison_stone) reported from Brandon, England

    @VodafoneUK just wanting to cancel my contract! Why am I waiting so long? Do you make people trying to cancel wait longer?

  • cjmayhew
    Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • buryloyal
    Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • kazsam92
    Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • clairebellarue
    claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • canarieschick
    Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • pennylindop
    Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • karenwhybro
    karenwhybro (@karenwhybro) reported

    @VodafoneUK I can’t phone that number because there is a restriction on my account. Such a stupid system.

  • Shary30032Dxn
    motherGoddess (@Shary30032Dxn) reported

    @grex9101 @VodafoneUK I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.

  • CharCharBeer
    Charlotte Beer (@CharCharBeer) reported

    @Beer52HQ cancellation department no answer after 40 mins. Press 2 for help. Answer within a few minutes. Funny that. They won’t take note of my call. I best not get charged another month. @VodafoneUK rewards not happy.

  • JamesHodder3
    James Hodder (@JamesHodder3) reported

    @VodafoneUK Used BOT service before it wasn't great. Just want to know when service will be restored and if we will see anything in return from complete lack of service?

  • MissAshleighP
    Ashleigh Pirie (@MissAshleighP) reported

    @VodafoneUK trying to top up my sim, I can’t login to my Vodafone as I keep getting a system error, tried to do it by phone and I just get sent in a loop!

  • emstoreyedits
    Em Storey (@emstoreyedits) reported

    @VodafoneUK Bought an eSim for a 13 day emergency trip and I was told I couldn't cancel in 14 days, that I had to wait until the end of the month. Waited til EOM, told I had to pay a 2nd. Then spoke to CS, who told me I wouldn't be charged again. Charged again yesterday.

  • Jim_AFCB
    Jim Smith 🇺🇦 (@Jim_AFCB) reported

    @VodafoneUK @CityFibre ....VF complaints dept on why the current system of raising faults is not fit for purpose, and how/why it leads to immense frustration for the customer. They and CF together need to come up with a new one.

  • TamaraPayne2
    Tamara Payne (@TamaraPayne2) reported

    @VodafoneUK It is never too late to be what you might have been. - @howling9

  • Kuffdam
    Kuffdam (@Kuffdam) reported

    @thommck @TalkTalk Get used to this Thom - it's impossible to just find a service that offers what they advertise... No internet all day - hours on customer service, pointless messages and then told that there is a fault and no idea how long to fix it.... take me back @VodafoneUK

  • Anniescot115
    Ann Lamont 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Anniescot115) reported

    @VodafoneUK I want to cancel a data card on my plan, not my mobile. How do I do it? You are not taking phone calls and website is no help!