Vodafone Outage in Strensall, City of York, England

@Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

@Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

@VodafoneUK is there a service drop in York as getting no service message 🤔

@VodafoneUK 1 down 2 to go! by that I mean 2 numbers left to port away from you as they expire! That’s what happens when your own staff commit fraud and you expect the me to do the leg work! 11years of loyalty (not that you showed as appreciation of that) gone!

@VodafoneUK Personally I've always received exemplary service from all depts @VodafoneUK check out #VeryMeRewards . Bon chance

@NickNairn @VodafoneUK @NetflixUK @PrimeVideo Long story short, living in middle of nowhere had mega problems with broadband, ie lack of it. Saved by a company called Notspot. They cover all UK & we get EE through them. Hope might help if needs be!

@VodafoneUK 3 months into a complaint which involves the constant harassing of my 76 year old Mum with threats from a debt management company of giving her a ccj for a £10 debt she doesn’t owe! Absolutely shocking! Complaints department rude and unhelpful- avoid at all cost!

@VodafoneUK Still awaiting a response since the 5 August to my official complaint which I was promised would be done in 7 days

@VodafoneUK Im waiting for your dispute resolution team to get back in touch now. I have been given a reference number to quote

@VodafoneUK £50 a month and I don’t get service or internet. #jokes

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone

@wildlime @vodafone @VodafoneUK Yeh I was told Vodafone 5G devices are tested and certified to work on their network so if you get it from elsewhere you might run into those issues ... Hope you get it sorted

@VodafoneUK Very disappointed about this whole process. Ordered a home broadband service via your website . This apparantly didn't activate correctly. Followed up with webchat with support and had to have 2 further chats. None of which has resolved the issue. Very poor service.

@VodafoneUK just lost another long-standing customer What a joke!! Overcharged for 8 mths & can’t get a refund Other comps remove cost of handset from bill after 2yr contract ends Not these guys.. THEN I get argued with & spoken over when I call to challenge it #diabolicalservice

@VodafoneUK (9) thanks for nothing im switching back to @O2 as they know how to treat their customers and I’m sure they won’t discriminate against disabled people the way you just have