Vodafone

Vodafone Outage Report in Shildon, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shildon, County Durham, England 12/20/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RD03157723 RD (@RD03157723) reported

    @VodafoneUK This proves that the policy is designed not to resolve issues but always harass for money and escalate to debt collection. So if I give you my number I'm sure all that will happen is a Darlek will ring me asking me to pay you money. 3/3

  • Richard90425119 Rejoining Rich #FBPE #GTTO 💙🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Richard90425119) reported

    @GeorgeMonbiot @andy_williamson @VodafoneUK I had similar problems cancelling my late father's account - different provider, same issues Seemingly only young healthy people should have mobile contracts.

  • heatherrawles Heathermac💙 (@heatherrawles) reported

    @GeorgeMonbiot @VodafoneUK This is utterly shocking, for most companies/services, a polite call with a copy of the death certificate would suffice. Lost my mum a year ago, admin stuff is horrible but usually efficient and courteous.

  • karenlha permanently puzzled 🤨 🤔 (@karenlha) reported

    @GeorgeMonbiot @VodafoneUK I cancelled an @VodafoneUK account in January. Still waiting for the refund they owe me. Appalling customer service means I won’t put myself through the phone call to them.

  • sullivanclean Queen of Clean (@sullivanclean) reported

    @beesinateacup @VodafoneUK I gave up trying to get it sorted. They confirmed that my email address is being used for two accounts. Yet they will not contact the other account holder to query this. What is odd is that the other account holder must never have received an email from Vodafone all these years!

  • Swiftlozza Lauren Knight (@Swiftlozza) reported

    @VodafoneUK why is it that the response time when you get through to someone on chat it god awful slow. Internet has been made worse by someone your end apparently fixing it, on chat for ages and still no progress. Awful internet since having it almost on the same level as Virgin

  • KimMears1 Kim (@KimMears1) reported

    @GeorgeMonbiot @VodafoneUK Sadly I’m not surprised at this at all @VodafoneUK customer service is appalling. It took me months to get money back they kept taking from my account and wouldn’t cancel. When I finally extricated myself from their disgraceful service they called to ask if I would return! NEVER!

  • nikibest Niki Best (@nikibest) reported

    @GeorgeMonbiot @VodafoneUK I apparently owe £6 - and have done for about 15 years. When I try to call them they tell me they can’t help as I don’t have an account. And so it sits on my credit score. Plus when my father died we had very similar issues with Vodafone, and others. Absolutely appalling.

  • pumadale Dale (@pumadale) reported

    @sarfrazmanzoor @VodafoneUK They’re the one company I’ve had to take to an ombudsman - they never delivered the phone I paid for

  • greentriangleuk Ian McHugh (@greentriangleuk) reported

    @GeorgeMonbiot @VodafoneUK Appalling culture of autonomic algorythmic call centre brain washing, prevents staff from using their own brains and sense to help resolve problems that haven't been pre-scripted.