Vodafone

Vodafone Outage Report in Shildon, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shildon, County Durham, England 02/19/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JulezMontana88 J U L E Z (@JulezMontana88) reported

    By VODAFONE! I should be provided compensation from 3rd Jan (the original activation date) @VodafoneUK gave to me up until 2nd Feb when I finally was provided broadband service in my home!

  • Shrinkflationn net & yoo-hoo (@Shrinkflationn) reported

    @VodafoneUK But Kieran, that's another baseline response. You haven't read what I said. This has been ongoing for months. Always been a happy Vodafone customer but this non-help is really making me switch the second my contract runs out. I'm just a small fish, but this isn't service.

  • enoughrightnow3 Cathy Wilkin (@enoughrightnow3) reported

    @VodafoneUK Threatened to cut us off for a £30 outstanding bill of 4 days, then the 'customer service' person based in S Africa couldn't take the payment via phone. Been with them for over 10 years. Is this acceptable? #corporatecrooks #corporatestoobig #integrityinbusiness

  • BuffyIles Buffy Iles (@BuffyIles) reported

    Next month I cancel the last (of 6) contracts, gone from paying @VodafoneUK £3000 a year, to around £400 a year on monthly sim plans, yet despite improving my financial situation @ExperianExperts have instead hammered my credit rating. Make it make sense #creditscore #CRAs

  • s7evenrk Steven Kent (@s7evenrk) reported

    @VodafoneUK I’ve had no service at home now for coming up to 36 hours. However at 1542 yesterday you confirmed by bill was being increased by 14.4%!

  • bj890713 Becky (@bj890713) reported

    @VodafoneUK your customer service is appalling and non-existent? Do you have a proper number in which customers can speak to you? Or is it just this stupid chat online?

  • SandPlip Plip sand (@SandPlip) reported

    @UkWeycrest @Ofcom Trouble is @VodafoneUK haven't signed up to the Ofcom rules, which is why they frequently treat customers appallingly! I'm talking to a lawyer on behalf of my wife after the appalling treatment she's had at tge hands of them

  • johnarb21scot johnarb21scot (@johnarb21scot) reported

    @VodafoneUK Dm sent - the person can’t help

  • anitabone1 Anita Bone (@anitabone1) reported

    @VodafoneUK I’m on the phone to your customer service now and they are telling me it still isn’t resolved. It was escalated on 6th March. This is £166.05 we are talking about - not just a fiver. I am now on hold again while the person talks to a manager….again.

  • Flamingo_Kat DrKatya#FBPE 🧡 (@Flamingo_Kat) reported

    Hi @VodafoneUK any reason why customer service line drops dead every time I am about to be connected to a human being after waiting patiently in a queue (3 times in past half an hour)? I am trying to reactivate my SIM card but your extra security code is going to a blocked phone!