Vodafone

Vodafone Outage Report in Shildon, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shildon, County Durham, England 01/10/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bobalexander83 Robert Alexander (@bobalexander83) reported

    @VodafoneUK trying to access the business billing on my Vodafone - this has been down since Saturday!

  • StephanieValis Stephanie Valis (@StephanieValis) reported

    @VodafoneUK @vodafone It's been down in the entire Manor Park area. When I go out of that area it works perfectly at the level we had come to expect before this. Near 2 months of dropping, spotty, non-existant data at home, two months of having to go out to get any sort of access for work.

  • StephanieValis Stephanie Valis (@StephanieValis) reported

    @VodafoneUK So DM your auto-bot that still can't give me an answer as to why the E12 area of Manor park has had such bad data access for so long. I tried to DM, no answers and no help. When will the data in this largely poor, highly ethnic, immigrant area be restored?

  • anthonymancs anthonymancs (@anthonymancs) reported

    @vodafoneuknews @asda_mobile @VodafoneUK Could someone at Vodafone/Asda confirm if this is the case. I can use a VODAFONE and VOX sim in my handset and get WIFICALLING. However when I use the Asda sim that I am on I cant. Its sounds this ASDA sims haven't been provisonalised and customer care at ASDA havent got a clue.

  • Gazbar1882 Gary Edward Hughes. (@Gazbar1882) reported from City of Kingston upon Hull, England

    @VodafoneUK your 4g sucks big time!!!

  • Johncartwright1 John Cartwright (@Johncartwright1) reported

    How does this - 'Could you confirm, what exact issue you are facing with your home broadband As I havec hecked and It seems, the Internet is active and working' go to this in 5 minutes 'The services are down for everyone in your area' @VodafoneUK

  • MorayDad Moray Dad (@MorayDad) reported

    .@VodafoneUK Extremely unimpressed with the hassle my mum had yesterday trying to change account details following a family bereavement. Over two hours of her time and still not convinced it's sorted. I shall be watching carefully. Any further problems and OFCOM will be involved.

  • ak_alphamit alpha (@ak_alphamit) reported

    @ViCustomerCare If you cant solve my problem, tell me upfront I shall migrate to the service provider. I have already spent more than my bill amount to travel to the store. Have some courtesy @VodafoneGroup @VodafoneUK

  • onekilo79 Murray Carr (@onekilo79) reported

    @VodafoneUK I have tried all of that and I still get no internet. It has been down 2 hours and chat client is useless as no one is there to respond. I have done a hard reset and it just has a blinking green light for internet.

  • StephanieValis Stephanie Valis (@StephanieValis) reported

    @VodafoneUK Your service checker does that and my husband has signed up for your text updates. So far it's been dates with hope only to have hopes dashed when they aren't met. I'm fairly sure you don't need a DM to check the manor park area and figure out what's going on. #Accountability