Vodafone

Vodafone Outage Report in Shildon, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shildon, County Durham, England 03/13/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • emmeko81 ✨emma✨ (@emmeko81) reported

    @VodafoneUK I’ve found a deal on your network but I won’t get my pak code until next week. Is there a time limit to move my number over? 🙏🏻

  • Pete46333476 Pete (@Pete46333476) reported

    @VodafoneUK is it possible to cancel an order for a pay as you go phone I ordered instore? Phone is on back back order for over 4 weeks so I would like to cancel, but instore are saying customer service needs to do it, and customer service are saying the store needs to do it?

  • PeterjBeer Peter Beer (@PeterjBeer) reported

    @VodafoneUK hello. Are there problems in the Milton Keynes area please? My broadband has gone down and get through to anyone on your customer service line. Thanks!

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    . @VodafoneUK Do I have to do a chargeback on my debit card to cancel an order - given you don't actually respond to phone calls, twitter messages, or any other communication mechanism - and don't deliver orders? (ie operate just like the worst scammers in the world?)

  • DarthPhargle Paul Hargreaves (@DarthPhargle) reported

    @VodafoneUK My issue now is that DPD will only deliver this to my address & they only hold packages for 7 days so if it arrives after Tues, I'm away for 2 weeks for my wife's birthday (who the phone is for) meaning they will return it to you & I'll have to start again

  • guileless_1 SF (@guileless_1) reported

    @VodafoneUK @WinterWonderLDN Now I am on phone to Vodafone for help holding for past one hour and non of your staff has clue what is going on . They keep transferring from one agent to another, repeatedly putting me on hold, then saying system is refreshing. I begging them that let me pay as I have racked

  • clunk72 john owen (@clunk72) reported

    @VodafoneUK Still no new phone 7 days after ordering and 3 days after supposed delivery day. One email from courier says we will deliver on 1st but when try to track it on app days got order but not received item to ship.Don’t bother sending me a customer service survey as it won’t be pretty

  • Keli_Marie Keli Wade (@Keli_Marie) reported

    @VodafoneUK my husbands new work laptop keeps dropping out of our WiFi on the vpn, he has now hardwired into the router which is working fine. Problem is, he can’t work from the room the router is in. His work IT have suggested there may be some settings that need changing?

  • ShaunJEvans4 Shaun (@ShaunJEvans4) reported

    @VodafoneUK This is pure scum: Donate your old phone worth £100s Vodafone will donate a sim worth £0,50. Vodafone claims all the credit spewing about how much they care. The cherry on top? Vodafone will lock these poor people into becoming Vodafone customers once the free data runs out.

  • cheryl253 Cheryl Richardson (@cheryl253) reported

    @VodafoneUK how do I speak to someone regarding a complaint. Phone lines just say there’s no one to take call. I was still getting charged for an account I closed then I cancelled the DD and no one would get back to me. Now it’s on my credit report. Not happy!!