Vodafone

Vodafone Outage Report in Shildon, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shildon, County Durham, England 12/14/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover Technicslover (@technicslover) reported

    @VodafoneUK 15 percent price increase coming in April folks. My signal isn't 15% better, It's not 15% quicker to get customer services and the staff haven't been given a 15% pay rise. Avoid these profiteering ******** like the plague.

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @VodafoneUK poor service. Need to cancel TODAY! But apparently need to talk to an advisor. However all are busy so I need to try another time! Not acceptable. Will not be paying one penny more.

  • squarepeg1a David Jones (@squarepeg1a) reported

    @VodafoneUK So Openreach finally fixed the issues outside - so now our CRAP internet is down to the WiFi - so down purely to Vodafone. WHY am I paying £32 for my unbreakable internet when I could pay £20 for rubbish service elsewhere? Off we go!!

  • Alex79uk Alex79, OK? (@Alex79uk) reported

    @VodafoneUK There is literally no point whatsoever. There is nothing wrong with my account. It's your terrible 4 and 5G coverage.

  • clogg_er Liam Clogger (@clogg_er) reported from Oxfordshire, England

    @VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?

  • primalamusica Sarah Noble (@primalamusica) reported

    @VodafoneUK Anyway, my main question was where and how to escalate this, because with the best will in the world, I've been going back and forth over DMs with Vodafone for four months and nobody's actually resolved the issue.

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @VodafoneUK and now the most annoying person on the line trying to get me to stay, refusing to accept that i want to cancel, all its convincing me to do is to never come back to vodafone again

  • jasondo53922620 jason doyle (@jasondo53922620) reported

    @VodafoneUK If no resolution today I am escalating outside of vodaphone. We have six months of correspondence with you so can’t see how much difference another person involvement will be. Vodaphone have failed us time and time again.

  • TommyHoul1han Tommy (@TommyHoul1han) reported

    @VodafoneUK @challowspur Still down mate

  • sarah3may Sarah May (@sarah3may) reported

    @VodafoneUK Hello - we phoned to cancel the day after due to be misled about the VOIP. We were told that the order has been cancelled. We are now receiving direct debit confirmation. We have plenty of evidence that the contract was cancelled. We are not doing anymore.