Vodafone outages and service status in Salisbury, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Tom Blanchard (@Tommyblanchard) reported 21 minutes ago from Salisbury, England

  @bryn_kelly @VodafoneUK I ****** them off years ago pal awful service

• 
  Tony Johnson (@JohnsSonTony) reported 25 minutes ago from Alderbury, England

  Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)

• 
  A Bee (@Pinotnoirgirl) reported 32 minutes ago from Redlynch, England

  @VodafoneUK when I signed up to Vodafone you promised me my bill would be £55.25 per month. You are charging me £65. Please can you add this to my complaint (which I’m still waiting for a response to). I’m still in my 14 day cooling off period and plan to cancel

• 
  Chris Edwin™ (@ChrisEdwin_1989) reported 33 minutes ago from Salisbury, England

  @VodafoneUK please could you support in tracking my order, I'm struggling with your online service. Thanks.

• 
  Tony Johnson (@JohnsSonTony) reported 43 minutes ago from Alderbury, England

  Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).

• 
  vanessa loberternos (@vanssl) reported 45 minutes ago from Salisbury, England

  when I can’t make ANY calls and their customer advice is to call this and that number. THANKS FOR NOTHING. @VodafoneUK 🙄 #USELESS

• 
  Simon Ward Photography (@SimonWardPhoto) reported 48 minutes ago from Amesbury, England

  @GeorgeMonbiot @VodafoneUK I had the same issue very recently with BT regarding my Dad's mobile account, they kept using excuses for why there was a delay in closing his account after this death. Every other company I had to deal with (and there were many) dealt with the situation much better than BT.

• 
  Talya (@h0ldyourcolour) reported 48 minutes ago from Netley Marsh, England

  @VodafoneUK I recently had a problem with my bill where £6.50 was added for no reason and i had to go through the process of trying to get hold of a human and explain it was incorrect. i was told it would be taken off in 24 hours. It hasn’t. I’m not paying for this!

• 
  kristian rhydderch (@icy1982) reported 57 minutes ago from Tidworth, England

  @VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  DiKey (@xcetveli) reported 6 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  tt (@tonyfraser24) reported 11 minutes ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

• 
  Michael MacAulay (@mistermac97) reported 11 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  Jonny Wilson (@jonnypwilson) reported 12 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Gareth Paul Fradgley (@gpfradgley) reported 15 minutes ago

  @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

• 
  Michael MacAulay (@mistermac97) reported 16 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  MarksMusings (@aroundthehouses) reported 19 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  Fortune Imports (@MrMBajaj) reported 21 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.