Vodafone outages and service status in Salisbury, England
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- Vodafone generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.
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Problems in the last 24 hours in Salisbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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kristian rhydderch (@icy1982) reported from Tidworth, England@VodafoneUK @smd1979 I am having the same problem with the app saying techinical technical difficulties
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Tony Johnson (@JohnsSonTony) reported from Alderbury, EnglandGoing old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)
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Tom Blanchard (@Tommyblanchard) reported from Salisbury, England@bryn_kelly @VodafoneUK I ****** them off years ago pal awful service
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Talya (@h0ldyourcolour) reported from Netley Marsh, England@VodafoneUK I recently had a problem with my bill where £6.50 was added for no reason and i had to go through the process of trying to get hold of a human and explain it was incorrect. i was told it would be taken off in 24 hours. It hasn’t. I’m not paying for this!
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A Bee (@Pinotnoirgirl) reported from Redlynch, England@VodafoneUK when I signed up to Vodafone you promised me my bill would be £55.25 per month. You are charging me £65. Please can you add this to my complaint (which I’m still waiting for a response to). I’m still in my 14 day cooling off period and plan to cancel
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Tony Johnson (@JohnsSonTony) reported from Alderbury, EnglandThen it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).
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vanessa loberternos (@vanssl) reported from Salisbury, Englandwhen I can’t make ANY calls and their customer advice is to call this and that number. THANKS FOR NOTHING. @VodafoneUK 🙄 #USELESS
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Chris Edwin™ (@ChrisEdwin_1989) reported from Salisbury, England@VodafoneUK please could you support in tracking my order, I'm struggling with your online service. Thanks.
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Simon Ward Photography (@SimonWardPhoto) reported from Amesbury, England@GeorgeMonbiot @VodafoneUK I had the same issue very recently with BT regarding my Dad's mobile account, they kept using excuses for why there was a delay in closing his account after this death. Every other company I had to deal with (and there were many) dealt with the situation much better than BT.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jomamp82 (@jomamp82) reported@SimonDanczuk @VodafoneUK Fully support this
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Hal Apeno (@chilliholic) reported@Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.
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Lord Clunbury (@LordClunbury) reported@POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Le Coq (@LeCoq_79) reportedThe @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Robert Kilcoyne (@robkilcoyne) reportedDear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told
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Bill Oldfield (@billoldfield) reportedMessage for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.