Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mitch
(@wheresmekeys) reported
@GeorgeMonbiot @VodafoneUK @TalkTalk Very similar. They sold my father in law (late 70s) broadband. He has never owned or even used a computer ever. He cancelled his account by written letter - it’s the only technology he’s got. They won’t cancel, they won’t let him pass security, they demand money.
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BK
(@BarretK) reported
@VodafoneUK my mobile internet has been consistently slow and I can’t get through to an operator. Can someone contact me please?
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George Laird
(@Ritchiepk) reported
@GeorgeMonbiot @VodafoneUK I've a lot of sympathy. My mum is still alive but can no longer use the phone. I managed to get it cancelled using the chat bot on my own phone, but only as luck would have it, cos I was also a Vodafone customer.
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Ko Ess au 💉💥🤜🏾🦠#GetVaccinated
(@essigna) reported
@GeorgeMonbiot @VodafoneUK In New Zealand we have a popular TV show called Fair Go - they take on greedy heartless companies who hate the bad publicity. Is there anything like that over there?
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Stuart Davies
(@studavies1982) reported
@VodafoneUK since the 20th June I have had 9 phone calls with you, several web chats, 1 store visit, 1 new SIM card. I still have a phone fault. Your employee turned off my phone signal for 30 minutes and put my child’s life at risk. So seeing as you are incapable of sorting this
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George Monbiot
(@GeorgeMonbiot) reported
4 months after my mother passed away, @VodafoneUK still won't cancel her account. Our calls, when we finally get through, have been met with extreme rudeness and aggression, and demands that my frail, confused father answers impossible, irrelevant questions. But it gets worse ...
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Lena
(@LalenaMa) reported
@GeorgeMonbiot @VodafoneUK I was insulted and had someone hung up the phone on me when I complained about being delivered a broken modem. I really hope they sort you out and stop harassing your poor father.
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Benjamin Ball
(@BenjaminBallA) reported
@GeorgeMonbiot @VodafoneUK George, suggest writing direct to the ceo. I did that to sort out a Vodafone billing problem I had and it was all fixed within days. Agree their customer service is shocking. Ps v sorry to hear about your mother. B
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Nicky B.
(@Lifemodelnick) reported
@VodafoneUK @GeorgeMonbiot Vodafone should be ashamed. I left them years ago due to a similar problem
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John Took
(@JohnTheTim1) reported
@GeorgeMonbiot @VodafoneUK are absolutely horrible. I hope you get this sorted.