Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin F
(@gavinf4) reported
@VodafoneUK hi, it took me 45 minutes to cancel a PAYG order on Friday and I've still not had email confirmation. How can I get this?
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PuzzledPolitico
(@Cat_n_Bagpipes) reported
Hello, @VodafoneUK You've had an email from me already and I'll speak to somebody as soon as I can. I'm a customer of many years, and my charity uses your services. You've got a week to remove your support for GB News, or we're leaving. And I won't be the only one.
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🏴 Stuart 🏴
(@welsh_stu) reported
@VodafoneUK No thanks, we've moved to another provider so I just need to close my account. Had such bad support from Vodafone that there's no way we're staying.
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IIKOW
(@BakarTheFirst) reported
@VodafoneUK who thought it was a good idea to cancel the contract with London Underground. Now WE can't use the WiFi on the network and YOU will lose a lot of customers because of it. Why???
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Matt Rogers
(@mattrogers9) reported
@VodafoneUK don’t ever buy their 30 day contracts. Complete con you can never get 30 days they charge you for 60 as have a 30 day cancellation. Ridiculous. Then when you do cancel if it’s half way through the month they still charge you for a full month even though it’s finished
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Kevin
(@bolshevik1953) reported
@VodafoneUK Just one thing to say to Vodafone after many years as a customer, after having my Internet "messed about" & your people & Samsung couldn't sort it. I believe it's (other sources) but one thing i won't tolerate is not being able to use my allocated data. Or, Im off 👋
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YARD
(@YARDtweets) reported
@VodafoneUK Hi James I was just trying to speak to someone about your dog gps tracker due to our Labrador Milo going walk abouts with our dog walker on Friday. But unfortunately got sent out n an infinite loop by your support team who then sent me to your bot which got stuck in an ..
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Matt the Refusenik
(@vilemedialies) reported
@StuartWHOGG_ @VodafoneUK @lionsofficial Problem is not many care whilst.the government are destroying it's own people
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Chris
(@shady052) reported
@VodafoneUK Access to accounts only available during Mon-Frid, leaving customer accounts vulnerable.
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simon mills FBII
(@liharvester) reported
Winners 🏆 & losers in yesterday's missing phone. Winner @monzo account locked within 30 seconds of call. Loser @VodafoneUK to much AI not enough staff, totally failed to suspend account, totally failed to listen and understand problem,