Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK @CityFibre I'm within my 14 days so if this doesn't get fixed tomorrow or Tuesday I'm leaving. If you're ever considering Vodafone broadband, I urge you don't. From the start it's been a disgraceful experience. @CISASUK help?
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Mike Hann
(@MikeHann14) reported
@VodafoneUK after 1 store visit, 2 phone calls to customers services, 1 bot , these things I know The store staff are not interested in helping, The call centre says I'm a very important customer, the weather is hot in Asia, but nobody can tell me when my phone will arrive.
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Maruf
(@marufmalek) reported
@VodafoneUK One of the worst services being provided where left with no signal since 2 hours & on chat with customer care without any resolution since 2 hours.Customer care support is not adequate & not compatible enough to resolve queries. Showcase of very poor customer service
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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Maruf
(@marufmalek) reported
@VodafoneUK One of the worst services being provided where left with no signal since 2 hours & on chat with customer care without any resolution since 2 hours.Customer care support is not adequate & not compatible enough to resolve queries. Showcase of very poor customer service
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Ahmed Essam Shelbaya
(@AhmedShelbaya) reported
@daviespoppy So sorry to hear about this distressing situation. I'm copying in our @VodafoneUK customer care team who will look into this as a matter of urgency.
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Paresh
(@PareshSankla) reported
@VodafoneUK No engineer since 01/11 and now been another week of nobody working on the issue. No update from Voda today to tell me what’s going on. No sign of Openreach. No fibre since 12/10 and counting. I’d advise everyone to steer clear of Voda. Customers mean nothing to them.
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Rahul
(@Rahul46105876) reported
@VodafoneUK really bad service past 4 days my sim is not working told customer service keeping 24hrs still working 72 hrs now
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Rob-Grezell
(@RGrezell) reported
@VodafoneUK Too late I’m afraid I moved to a new service supplier that has 5G in my area unlike Vodafone who lost a 20 year plus customer.
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK I'm not wasting anymore of my time. Two routers in 5 days & that's before shambles of initial cancelled orders, double credit checks & false promises. Here's my account number if you want to look.7073351773. @Ofcom @CISASUK please help me.