Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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George Hutton
(@ghuttondrums) reported
@VodafoneUK I'm getting very slow replies from your DMs. They've actually just stopped replying. Tried calling (again) and all I got was "sorry, there isn't anyone available to speak to you right now". Appalling customer service.
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Stewart smith
(@Stewrocks_1919) reported
from
Laurencekirk, Scotland
@VodafoneUK worst service I’ve ever had in over 25 years. Do people not exist anymore, texting, bots, but no communication from a communication company @ofgem
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Sam
(@Sam14Nov) reported
@VodafoneUK I've been trying over the past 3 weeks to get my first billing error straight to your customer care exec via HappyToHelp chat section but it isn't helping. Direct Debit payment is completed until Nov 26. So on Dec 2, I shouldn't be billed from Nov through Dec. Plz chk
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cathy
(@cathsinno) reported
@VodafoneUK I don't have an app or subscription to cancel. I have never heard of them. The link doesn't mention spam texts.
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George Hutton
(@ghuttondrums) reported
@VodafoneUK I'm getting very slow replies from your DMs. They've actually just stopped replying. Tried calling (again) and all I got was "sorry, there isn't anyone available to speak to you right now". Appalling customer service.
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ellie day
(@ellieda00329456) reported
@VodafoneUK hi - the vodafone advantage page is still down 48 hours later … failing to provide NHS workers with the discount they were promised…when is this going to be resolved?!
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D
(@fece247) reported
@VodafoneUK why say you offer online support when ‘tobi’ tells me no one is available to help
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randy_j
(@randeepsinghc16) reported
It’s been 3 weeks Since I have requested my ( pop )and customer service hasn’t resolved my complaint and they have been providing wrong info telling me to wait patiently for another 10 days top of that 1 manager was rude @VodafoneUK @VodafoneGroup
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NISHANT JAIN
(@djscorpio99) reported
@VodafoneUK My internet was supposed to go-live today but it's not working yet. I am working from home and internet is must! Could you please help with it urgently asap.
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Steve Simmonds
(@steve_devizes) reported
@VodafoneUK On hold now for 20 mins to cancel my account, the "Bot" keeps telling me their are no agents available on chat. Your chance of anyone persuading me to stay are now zero. How can I cancel? Why not make this an option in online servicing if you are so overloaded?