Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Southall
(@FionaSouthall2) reported
@VodafoneUK Thanks, a very good customer service advisor called Eliza helped me out.
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Little scouser
(@heston_debbie) reported
@VodafoneUK Thanks for the reply. However I can’t access my account as your company no longer recognises my phone number. The site remains down and I’ve been on hold for 30 mins. Can someone please contact me before I get charged a late payment fee
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Knight
(@jd28376) reported
@VodafoneUK Hey guys. Our Internet has been down for 6 hours now and it's getting a bit absurd. My issue is, my dad has the account details and he's at work right now. Is it possible you can see what's going on in the area? Thank you!
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Owain Powell-Jones
(@owainpj) reported
Tried to contact @VodafoneUK by phone but got pushed into online chat instead of human being Have been in three different queues so far and spoken to four different agents Customer Services Technical Support Upgrades Each one has asked me the same questions and just passed me on
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Tariq Mahmood
(@mrtariqmahmood) reported
@VodafoneUK why do you mess up my one Net business number everytime you upgrade my mobile service. And no I don't have hours spare to spend on the phone to resolve this. You messed it, you fix it.
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Tariq Mahmood
(@mrtariqmahmood) reported
@VodafoneUK My uncle has died . We are making funeral arrangements. I should have to waste my time fixing problems of your making
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nick cave
(@cavey_babey92) reported
@VodafoneUK hi can you check my connection for me please… my wifi been down for hours now. Thanks
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Sophia Khan
(@Sophiakhan11K) reported
@VodafoneUK In true horrific Vodafone service style, the number you gave isn't just for cancelling& I've currently been on hold 20mins so far JUST TO CANCEL! It isn't enough I spent 18mnths overpaying for a service you didn't provide, you have to make the final step as painful as possible 2
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Fiona Southall
(@FionaSouthall2) reported
@VodafoneUK over 20 minutes on the phone so far to get a PAC code so I can move to a different provider after many years of chatbots, long phone queues and totally disinterested store staff (Oldham). Customer of over 20 years, in case you’re interested.
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Kev cab
(@SandallsKm) reported
@steve_garelick @VodafoneUK Got stitched up with them in the early 90’s. Never again…..