Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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amir khalil
(@AmirRestartnew) reported
@VodafoneUK Then they argue that I have to pay 90p :) or I have to call back in 2 days. No respect or what so ever to their customers no offer to call me in 2 days to complete the process or simply waive this stupid charge as it's not my fault ur system doesn't allow 2 take notes
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Steve Pouncey
(@Steveo67) reported
@Dominos_UK Can't believe being sad cos I had no. Phone for the last 2 weeks because @VodafoneUK can't. Fix. In a timely manner wasn't a good enough reason not. To win a #pizza. What do you think @AhmedShelbaya?
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Matt Graham
(@MattHGraham) reported
@VodafoneUK Hi, how do I cancel internet in the car subscription? Your website won’t allow me to do it.
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John C. Smith
(@lapislazuli121) reported
@VodafoneUK hello. I am a customer of yours. My daughter isn’t but she is looking to enter into a new phone contract with a new Samsung (probably). Do you have any good deals for her if I introduce her to Vodafone?
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Michael D'souza
(@mike_desouza) reported
@VodafoneUK @ShieldVoC one of the worst customer service in the world just lies after lies , department don’t talk to each other and then cancel your broadband and don’t give an explanation poor poor I might even send a letter to the CEO #shocking #customersupport #Vodafone
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bunt71
(@bunt711) reported
@VodafoneUK Unfortunately when I brought this up with vodaphone a few years ago, they told me they knew there was a problem, but our area wasn’t due for any upgrades of service for a least 2/3 years!! 😡moved to EE I didn’t have any problems !losing you 6 customers!
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Grumpy Man
(@TheGrump3Man) reported
@VodafoneUK @global Instead of all these silly projects, why don’t you try this on for size - fix your service department!
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Runner_Wild 🇪🇺❤🥪
(@trainer54321) reported
@VodafoneUK If only you would sort of your phone signal at the same time...
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Chris Human
(@ChrisHuman) reported
@VodafoneUK You took to mast down where I live so I can no longer get a signal without Voice over Wifi. Explain how this digital exclusion works again...