Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mx92229
(@martinsb406) reported
@VodafoneUK 38 days since I asked for a vat receipt and still waiting despite calls from complaints/directors office. Vodafone must be having some major it issues if they cannot meet a simple request
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Tom
(@TomPG92) reported
@VodafoneUK was promised a call back yesterday regarding an issue I have, the phone call hasn’t came, I’m not shocked.
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Lynne Pattison
(@lynnepattison) reported
@VodafoneUK I have spent over 2 hours this morning, trying to resolve an issue with the Myvodafone app, via your chat function. I am no further forward and need to speak to a person. None of your phone options are relevant to my issue.
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Hayley Palmer
(@hayley40palmer) reported
@VodafoneUK Amy, I’ve literally been trying to sort this for, if you can believe it 2 years!! It’s an outrageous situation!!! Every time they say it’s sorted it never is…. Please give me the address.
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bruno legros
(@frenchguyinuk) reported
@VodafoneUK don't have have a customer in the uk and refuse to give the supervisor when asked
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Ewan
(@Ewanerd) reported
from
Manchester, England
@MarcusNawAh @VodafoneUK Exactly why I quit with them many years ago. Customer service was shocking. Went into a store to cancel and they said they couldn't cancel instore and had to be done via their online customer service team.
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Doug Holmes
(@TheDougtor) reported
@VodafoneUK It looks like your broadband service in Nottingham is down. Any idea when it'll be back up?
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Deepak
(@mathur_d) reported
@VodafoneUK I did that too…apparently they can’t locate the account and going to fill out forms etc. !!! Very poor tbh
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Yvonne
(@DisneyMadMummy) reported
@AlasdairCraik @VodafoneUK I've been messed about with an upgrade too ..... I hope this is not the way Vodafone is going. Apparently mine never went through & even though I got an order confirmation I "couldn't possibly have done as there is no order" so basically called me a liar!
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Deepak
(@mathur_d) reported
@VodafoneUK Yeah but I can’t stay on the phone all the time waiting for someone to pick up …will try again later …would it not help if you locate the account and help me resolve the issue