Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jo King 💙💛🇺🇦
(@JoKingDevon) reported
@GeorgeMonbiot @VodafoneUK Well done for raising this issue George. I did all this for my 90yr old Mum but had put the account in my name so it was slightly easier (not much though) and I said to the adviser from the Directors office that it would be terrible for an elderly person to cope with on their own
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RC
(@anglingking) reported
@VodafoneUK @speckyninja What a pity it’s took a thread on here to get you to behave as you’d expect any decent customer service company to. Shameful way to treat customers
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Mr Praline
(@PralineMr) reported
@GeorgeMonbiot @VodafoneUK They are probably THE worst company I've ever had the misfortune of dealing with. Never again would I go with Vodafone, even if they offered tariffs half the price of other providers.
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RC
(@anglingking) reported
@VodafoneUK @speckyninja Does that excuse the rude unhelpful behaviour many have highlighted!
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Dave
(@Bigcalf69) reported
@GeorgeMonbiot @VodafoneUK I had no issues with Vodafone when I needed to cancel after my dad passed. In fact they were absolutely fantastic and very sympathetic. I'm sorry to hear you had a bad experience.
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djofjes
(@djofjes1) reported
@GeorgeMonbiot @VodafoneUK much sympathy. Vodaphone were by far the most difficult to satisfy when I had to terminate my late husband's £7 a month account. they demanded all 64 pages of the POA. it went on for weeks. it's made me hate them!
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Mr Jim Tones
(@JimTones78) reported
@GeorgeMonbiot @VodafoneUK I had an absolute nightmare with @BritishGasHelp and their call centre staff giving zero shits. Only because I know the ceo personally and could text him did it get resolved. I pity those who haven’t got such solution because these big corps are designed to be utter shits
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Moon Willow
(@13MoonWillow) reported
@GeorgeMonbiot @VodafoneUK I was asked if there was another family member that I could pass my son's sim contract on to, rather than cancel it... that was Virgin
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🍩👌
(@MDCCCXXXVII) reported
@GeorgeMonbiot @VodafoneUK I wouldn't use Vodafone if they were the last network on the planet. Been there; couldn't wait for that two years to be up.
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ꜱᴛɪʟʟᴘᴏᴇᴛʀʏ ᴘʜᴏᴛᴏɢʀᴀᴘʜʏ
(@stillpoetry) reported
@GeorgeMonbiot @VodafoneUK If corporations as such can get away with it, they'll certainly try, to hell with customers is their ethos. What's a couple thousand moaning, look at the current government fiasco. They all try to get away with it, until caught, then empty apologies, given by support staff. 🙁😡