Vodafone outages and service status in Saint Asaph, Wales

Problems in the last 24 hours in Saint Asaph, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Saint Asaph, Wales

Latest outage, problems and issue reports in Saint Asaph and nearby locations:

• 
  Tia Rogers (@bondangel007) reported 12 seconds ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Sion Rhys Wynne (@sionrwynne) reported 2 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 4 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Matthew Gardiner (@MatthewG_685) reported 12 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 14 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Yveline Hands (@Nantaise) reported 20 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  steven white (@thatboygwyn) reported 21 minutes ago from Ruthin, Wales

  @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

• 
  Tom (@tomaevans) reported 29 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Kay Griffiths (@kayleighnikita) reported 32 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  A&J Taxis (@AJTaxis) reported 32 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  LyallatronCrossing (@lyallatron) reported 35 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Sandra Mangan💙 (@SandraMangan_) reported 41 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Milo (@milonoblet) reported 44 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Sion Rhys Wynne (@sionrwynne) reported 48 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Sion Rhys Wynne (@sionrwynne) reported 55 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TykeWalker (@rifirth) reported 6 minutes ago

  Frustrated with Vodafone. Trying to set up their broadband and you need access to the app which is down for maintenance. Nog helpful @VodafoneUK

• 
  Tevis Knight (@tak_1505) reported 7 minutes ago

  @VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??

• 
  Phil Sandford  🇮🇱 (@Phil_Sandford) reported 8 minutes ago

  No reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 9 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  jas Brown (@jzyb) reported 9 minutes ago

  @VodafoneUK the service I received in store today was not acceptable.

• 
  BlackhandMedia Mk II (@Hanley40) reported 10 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 10 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Ed Sabella (@Ed_Sabella) reported 11 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  NeilosKitsonelli (@Neil_SUFC) reported 13 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  F. (@_ifez) reported 16 minutes ago

  @VodafoneUK your customer service has gone ****.