Vodafone Outage Report in Saint Asaph, Denbighshire, Wales
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Problems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gulam Hussain
(@gulam_h) reported
@VodafoneUK Really unimpressed with your customer service. Offered to pay the termination fee for remaining phone+plan contract period and move to one of your sim only plans. Denied that. Now I'm moving to @EE
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Gardna
(@JGardnaaa) reported
@VodafoneUK I’ve moved house and my signal is terrible now, no 3/4G and normally 1 or 2 bars inside or outside. The network checker says I should have strong signal on the website, is there anything I can do to boost the signal?
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Carole
(@Carole__Moyes) reported
@VodafoneUK @ManUtd Not nice! In very bad taste - VERY DISAPPOINTED in you 🤬 BTW Ole's been our manager since Dec 2018 so that's nearly THREE years!!!
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Rachel
(@rachel_davies_) reported
@VodafoneUK I want to speak to an actual person on the phone, why can I not get through to the call centre? You’re about to lose a customer if this ridiculousness carries on
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Pavan KMES
(@PavanKmes) reported
@VodafoneUK @ViCustomerCare Your uk Vodafone also Lazy drunk and sleep like india Vodafone Idea, collect Bill's with out signal,suddenly signal dropping
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Losing Pounds, Making Par. ⛳️
(@LoseLbsMakePar) reported
What a stupid idea is was to swap to Vodafone Broadband. It’s awful. I’m lucky to get 10mbs of speed. @VodafoneUK sort your awful network out. Poor service, poor internet and poor customer service.
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John Mooren
(@johmoo) reported
@VodafoneUK Thanks Lucy. Insightful indeed. However, unclear to me why the signals are so much better in trains on the continent. DB (via DTelekom) are targeting 100mB/s on all 20k miles of its network and you are not able to provide a stable connection on highly densely populated UK routes
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abu
(@aburp) reported
@Hooty1981 @VodafoneUK Basically yes. You might want to drop down to a simonly plan to save money until you can order ip13pro max.... or change networks.
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@VodafoneUK At the start of this I was told it wasn’t something you could help with and I had to call. Long story short, the CEO’s office is trying - and so far failing - to fix the issue (no idea where the problem lies, maybe Billing, maybe IT), so there’s no point in my rehashing it all.
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itchyteeth
(@itchyteeth1) reported
@VodafoneUK can I ask I'm currently only using a 1/3rd of my sim only plan each month would I be able to down grade onto a more suitable sim only monthly deal? I've tried ringing your cs team but keeps saying unable to answer my call. #help #vodaphone