Vodafone outages and service status in Saint Asaph, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Saint Asaph, including 0 direct reports.
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Problems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Asaph, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Tia Rogers (@bondangel007) reported from Prestatyn, Wales@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing (@lyallatron) reported from Abergele, WalesCongratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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A&J Taxis (@AJTaxis) reported from Bodelwyddan, WalesIf you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands (@Nantaise) reported from Rhyl, Wales@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Tom (@tomaevans) reported from West Kirby, England@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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steven white (@thatboygwyn) reported from Ruthin, Wales@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Matthew Gardiner (@MatthewG_685) reported from Hoylake, England@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths (@kayleighnikita) reported from Denbigh, WalesMy dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, WalesOnce again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, WalesCan't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.
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Kuldeep Wadhwa (@ammaskuldeep) reported@VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedMy trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person
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max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reportedI’m so ready to cancel my @VodafoneUK account, absolutely appalling service