Vodafone outages and service status in Randalstown, Northern Ireland

Problems in the last 24 hours in Randalstown, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Randalstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Randalstown, Northern Ireland

Latest outage, problems and issue reports in Randalstown and nearby locations:

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  Adrian Mc laughlin (@adrianmcl) reported 9 minutes ago from Randalstown, Northern Ireland

  @VodafoneUK Thanks Ben I’m on with chat support now

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  Paul Campbell (@StarshapedPaul) reported 16 minutes ago from Kells, Northern Ireland

  @BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy

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  Adrian Mc laughlin (@adrianmcl) reported 26 minutes ago from Randalstown, Northern Ireland

  Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.

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  Pablo (@Bobbysfather) reported 26 minutes ago from Ahoghill, Northern Ireland

  @VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…

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  Paul Campbell (@StarshapedPaul) reported 47 minutes ago from Kells, Northern Ireland

  @DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.

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  🇮🇪 Seán 🇪🇺 (@seanp280) reported 54 minutes ago from Glenavy, Northern Ireland

  @MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 3 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

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  Amy Darcy (@darc69730) reported 3 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

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  CentralActon 💙 (@CentrAct1) reported 4 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  adyh (@EuclidAlgorithm) reported 17 minutes ago

  @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

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  Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported 18 minutes ago

  Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

• 
  Or Sassur (@Orsassur2) reported 20 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

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  Rodney Marlow (@misterex65) reported 22 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

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  Edward Ward (@EAandSJWard) reported 23 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

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  Hal Apeno (@chilliholic) reported 24 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

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  Diesel (@valkanelanights) reported 24 minutes ago

  @Iromg @VodafoneUK Stupid old ****