Vodafone outages and service status in Randalstown, Northern Ireland
Service-wide status: Vodafone
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- Vodafone generated 0 outage signals in the last 24 hours around Randalstown, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Randalstown, Northern Ireland
Vodafone signals over the past 24 hours, with local activity from Randalstown, Northern Ireland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
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Vodafone Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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Pablo (@Bobbysfather) reported from Ahoghill, Northern Ireland@VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…
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Paul Campbell (@StarshapedPaul) reported from Kells, Northern Ireland@DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.
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Adrian Mc laughlin (@adrianmcl) reported from Randalstown, Northern IrelandWasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.
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Paul Campbell (@StarshapedPaul) reported from Kells, Northern Ireland@BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy
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Adrian Mc laughlin (@adrianmcl) reported from Randalstown, Northern Ireland@VodafoneUK Thanks Ben I’m on with chat support now
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🇮🇪 Seán 🇪🇺 (@seanp280) reported from Glenavy, Northern Ireland@MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth (@Elizabe50513818) reported@VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks
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imaner76 (@imaner76) reportedYour mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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freespeech (@openchatter) reported.@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom
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Diesel (@valkanelanights) reported@Iromg @VodafoneUK Stupid old ****
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?
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Jay Ramella (@ramella_jay) reported@SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Donna Pardy (@Pinkyfoxy) reported@VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG
Vodafone detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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