Vodafone outages and service status in Randalstown, Northern Ireland

Problems in the last 24 hours in Randalstown, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Randalstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Randalstown, Northern Ireland

Latest outage, problems and issue reports in Randalstown and nearby locations:

• 
  Adrian Mc laughlin (@adrianmcl) reported 3 minutes ago from Randalstown, Northern Ireland

  @VodafoneUK Thanks Ben I’m on with chat support now

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  Adrian Mc laughlin (@adrianmcl) reported 11 minutes ago from Randalstown, Northern Ireland

  Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.

• 
  Paul Campbell (@StarshapedPaul) reported 30 minutes ago from Kells, Northern Ireland

  @DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.

• 
  Pablo (@Bobbysfather) reported 31 minutes ago from Ahoghill, Northern Ireland

  @VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…

• 
  Paul Campbell (@StarshapedPaul) reported 37 minutes ago from Kells, Northern Ireland

  @BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy

• 
  🇮🇪 Seán 🇪🇺 (@seanp280) reported 55 minutes ago from Glenavy, Northern Ireland

  @MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  blu’sfreepalestine (@tyskjamie) reported 24 seconds ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

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  brendan (@kegger1664) reported 2 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Gareth Paul Fradgley (@gpfradgley) reported 3 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 4 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Andrew Jameson (@AJameson12) reported 5 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  Calum Campbell (@CalumCa70143010) reported 5 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 10 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  🍀 Tara 🐢 (@tara1966) reported 12 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 17 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.