Vodafone outages and service status in Randalstown, Northern Ireland

Problems in the last 24 hours in Randalstown, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Randalstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Randalstown, Northern Ireland

Latest outage, problems and issue reports in Randalstown and nearby locations:

• 
  Pablo (@Bobbysfather) reported 11 seconds ago from Ahoghill, Northern Ireland

  @VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…

• 
  Paul Campbell (@StarshapedPaul) reported 27 minutes ago from Kells, Northern Ireland

  @BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy

• 
  🇮🇪 Seán 🇪🇺 (@seanp280) reported 29 minutes ago from Glenavy, Northern Ireland

  @MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.

• 
  Adrian Mc laughlin (@adrianmcl) reported 43 minutes ago from Randalstown, Northern Ireland

  Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.

• 
  Adrian Mc laughlin (@adrianmcl) reported 50 minutes ago from Randalstown, Northern Ireland

  @VodafoneUK Thanks Ben I’m on with chat support now

• 
  Paul Campbell (@StarshapedPaul) reported 53 minutes ago from Kells, Northern Ireland

  @DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 4 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

• 
  Lee Harris-hamer (@harris_hamer) reported 5 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Chris Barnsey (@BarnseyChr77489) reported 9 minutes ago

  @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  Kate (@Kate21Reed) reported 10 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  CityFibre (@CityFibre) reported 10 minutes ago

  @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

• 
  Ralph Hardwick (@HardwickRalph) reported 11 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  Sophie Cope (@sophcope4) reported 13 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  Richard Thomson (@DocThomson) reported 16 minutes ago

  @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

• 
  F2K (@Mafri15) reported 17 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Benno (@ism_or_phobe) reported 24 minutes ago

  Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous