Vodafone Outage Report in Randalstown, Northern Ireland
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E-mailProblems in the last 24 hours in Randalstown, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@VodafoneUK Hi, I raised a complaint on 07/10/2019 and was promised a call back from your complaints team. I still haven’t been called back and would like someone to call me like you promised.
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK Over three hours on web chat and still no resolution! Constantly being passed to different departments! This is ridiculous and very ooor customer service
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Mark
(@markomac311) reported
from
Belfast, Northern Ireland
@DisneyParis_EN this type of phone bill isn't acceptable after spending thousands to actually go on holiday. a premium rate number should have staff on hand to answer phones. absolutely gob smacked at this bill even without the phantom 4 hour call that never happened @VodafoneUK
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gjm
(@Teefo1999) reported
from
Belfast, Northern Ireland
I wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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🇮🇪 Seán 🇪🇺
(@seanp280) reported
from
Glenavy, Northern Ireland
@MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@VodafoneUK any reason my signals never over 2 bars recently I’ve had people saying they haven’t been able to get hold of me ect
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks
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Nuala McAdams
(@nuala_hoop) reported
from
Belfast, Northern Ireland
@VodafoneUK After a week of calls to vodafone advisors and another 4 hours solid today my issue is still not resolved! Really poor customer service and cannot get anyone to help with my issue over moving address. Now possibly left with no internet upon moving...
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Adrian Mc laughlin
(@adrianmcl) reported
from
Randalstown, Northern Ireland
@VodafoneUK Thanks Ben I’m on with chat support now
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Paul S Ell
(@paulsell) reported
from
Belfast, Northern Ireland
@VodafoneUK has overcharged me on 10 of 12 broadband bills. Customer Service agree it’s their fault & owe me £98.50 in calls which should have been covered by an £8pm inclusive pack randomly repeatedly cancelled by them. Refund refused & £16 offered after 4 hours on phone. Avoid!
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Weemartini
(@WeeMartini) reported
from
Belfast, Northern Ireland
@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?
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The Gourmet Boys MCIM
(@thegourmetboys) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when the broadband outage will be resolved ?
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Pablo
(@Bobbysfather) reported
from
Ahoghill, Northern Ireland
@VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…
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Adrian Mc laughlin
(@adrianmcl) reported
from
Randalstown, Northern Ireland
Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.
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Richard Topping
(@LionelRichT91) reported
from
Belfast, Northern Ireland
@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I appreciate that but when I phoned and called into the store no one was able to help so not sure what phoning again will achieve
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty Cowe
(@scottcowe) reported
@KieranBruce @VodafoneUK ****** losers like there patter is crap. Thank **** were scottish
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Chrissy Von Trapp
(@chrissy_speedz) reported
@VodafoneUK so my wifi is down for 1st time in 18 months.... pissed off 😬
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Fiona Dannfald
(@fi2304) reported
Trying to arrange a Phone contract with @VodafoneUK using @Quidco turns out you guys don’t talk to each other, can’t process the order & are both blaming each other. Going round and round in circles so who do we think will actually help first? should I talk to @tescomobile
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🐺
(@wolfgangseph) reported
@VodafoneUK absolutely disgusting customer service from. Ordered a watch, got a confirmation email, order number, and a delivery date and time yet it's nowhere to be seen. Now told my order is still pending. Please explain to me how that makes sense?
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🐺
(@wolfgangseph) reported
@VodafoneUK yes, it has. Why would I get an order confirmation email & delivery date and then be told my order is still pending? Please cancel my Apple Watch order immediately. My iPhone contract expires in 2 weeks & I'm going to another network. Unacceptable. Order no.: WEB-0001000014540929
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LuiJ_YesGaston
(@LuiJ_Lz_Fwi) reported
@VodafoneUK please see my DM, i have no network and cant make calls despite removing my spend limit. Thansk
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Dylan Govedo
(@DylanGovedo) reported
@VodafoneUK help needed!!!! Renewed contract yesterday. Had Spotify premium with Vodafone previously. Now can't get Spotify to activate no matter what I try!! Stays as the free version. 3 times on online support. They haven't been able to sort it!! No idea what to do now #help
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Amy Spinks
(@amyspinkles) reported
@VodafoneUK taking away the tube wifi on the sly is such **** boy energy.
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Damien
(@Damien09963680) reported
@Samsung @VodafoneUK disappointed with the way you treat your customers I've had my samsung charger for 6 years on it's last legs and we paid for the phone and a upfront cost for it i upgraded today and you don't supply us with a new charger for it
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Alison Goodchild (MPH)
(@AliLouGoodchild) reported
@VodafoneUK - first I phoned you and you told me the issues with data was due to #5G - then you told me I ran out of data - so I agreed to buy some more - you added the data then removed it ….. waited an hour on the phone - spoke online but #noresolve to #poorcustomerservice