Vodafone Outage Report in Randalstown, Northern Ireland
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Problems in the last 24 hours in Randalstown, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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Adrian Mc laughlin
(@adrianmcl) reported
from
Randalstown, Northern Ireland
Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.
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Nuala McAdams
(@nuala_hoop) reported
from
Belfast, Northern Ireland
@VodafoneUK After a week of calls to vodafone advisors and another 4 hours solid today my issue is still not resolved! Really poor customer service and cannot get anyone to help with my issue over moving address. Now possibly left with no internet upon moving...
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Mark
(@markomac311) reported
from
Belfast, Northern Ireland
@DisneyParis_EN this type of phone bill isn't acceptable after spending thousands to actually go on holiday. a premium rate number should have staff on hand to answer phones. absolutely gob smacked at this bill even without the phantom 4 hour call that never happened @VodafoneUK
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@DarranMcC @VodafoneUK Might not be any connection with your issue but I know there is a new 17.5m tower with planning approval at the filling station just down from the church. It will be used by VF and O2 for 4G don't know if it's built yet.
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Adrian Mc laughlin
(@adrianmcl) reported
from
Randalstown, Northern Ireland
@VodafoneUK Thanks Ben I’m on with chat support now
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@VodafoneUK any reason my signals never over 2 bars recently I’ve had people saying they haven’t been able to get hold of me ect
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks
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Richard Topping
(@LionelRichT91) reported
from
Belfast, Northern Ireland
@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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Pablo
(@Bobbysfather) reported
from
Ahoghill, Northern Ireland
@VodafoneUK Waiting on call back to get my home broadband activated and growing frustrated with my inital interactions with your broadband service…
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gjm
(@Teefo1999) reported
from
Belfast, Northern Ireland
I wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed
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🇮🇪 Seán 🇪🇺
(@seanp280) reported
from
Glenavy, Northern Ireland
@MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.
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The Gourmet Boys MCIM
(@thegourmetboys) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when the broadband outage will be resolved ?
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I appreciate that but when I phoned and called into the store no one was able to help so not sure what phoning again will achieve
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@VodafoneUK Hi, I raised a complaint on 07/10/2019 and was promised a call back from your complaints team. I still haven’t been called back and would like someone to call me like you promised.
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Paul S Ell
(@paulsell) reported
from
Belfast, Northern Ireland
@VodafoneUK has overcharged me on 10 of 12 broadband bills. Customer Service agree it’s their fault & owe me £98.50 in calls which should have been covered by an £8pm inclusive pack randomly repeatedly cancelled by them. Refund refused & £16 offered after 4 hours on phone. Avoid!
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy
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Weemartini
(@WeeMartini) reported
from
Belfast, Northern Ireland
@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK Over three hours on web chat and still no resolution! Constantly being passed to different departments! This is ridiculous and very ooor customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Toonmanc
(@BullerNiel) reported
@VodafoneUK m34 down - got v annoyed children
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Tony B
(@Play4UK) reported
@VodafoneUK Broadband for 68 postcode not working 🙁 Can we have an update please. Haven't been able to get customer service on the phone or online chat.
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Jon Turner
(@JonTurn12931666) reported
@VodafoneUK It would also help if the backup dongle you provide actually works too!!
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Rob Gilmour
(@THERobGilmour) reported
@VodafoneUK When/how are you going to update me(us) that the service has resumed and what action are you going to do to remedy the down time??
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Stu-Byrnes-Photography
(@stubyrnesphoto) reported
@VodafoneUK any idea when your broadband service will be up and running again? I need it for work 😩
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Joanne Phillips
(@jo1975efc) reported
@VodafoneUK Wifi off and My backup dongle isn’t working either…….trying to chat to you on the app and says I don’t have an active account??? Help please!!
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Julie
(@jjulie0101) reported
@StevenLammie @VodafoneUK We’ve been told exactly the same thing that we’re not in a contract. Ours is renewing tom & they won’t honour the agreed contract (dated 22/3) & that we have to go to a lower one or pay much more for a higher one.The CS person doesn’t seem to be “aware” of this nationwide problem
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partly~
(@PartlyAwesome) reported
@VodafoneUK BH1 down via @cityfibre. To anyone else browsing these comments, see if you can go to 1.1.1.1, Cloudflare's WARP seems to bypass this problem atm
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Andrea
(@andreajaneh) reported
@VodafoneUK Out in DN22. It would be helpful if the app just stated there was a general issue rather than going through all the usual rigmarole to be told the internet connection is fine when it obviously isn’t
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Rhys
(@RhysAC91) reported
@VodafoneUK It has been down for 3 hours now, on average we pay 29 pence per hour for this service. 3 hours and counting it has been down for... I want 87 pence off my next bill. Minimum.