Vodafone Outage Report in Belfast, Northern Ireland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Weemartini
(@WeeMartini) reported
from
Belfast, Northern Ireland
@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Castlereagh, Northern Ireland
@VodafoneUK I don’t actually have a specific postcode as it was around the town centre of Newtownards, I’m now in dundonald outside Belfast and my speeds are now 100 mbps, seems your issue is specific to Newtownards your masts must have very poor traffic capacity in Newtownards
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK Hi I have thanks, any word about my network issues with yourselves? I’ve had no reply on DM after they did security a few days ago
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I appreciate that but when I phoned and called into the store no one was able to help so not sure what phoning again will achieve
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK That the maximum they could do was £40. I know it still something but it’s the principal of the matter. Was told something, got something completely different. It’s also very intermittent quality of broadband. After several years as customer I told them… 4/
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK Never mind it wasn’t the right website it was vodafone entertainment I needed to go to…
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK home internet down again with no explaination what’s happening in BT23 is there an outage?
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK After it was activated, I rang and asked about the £5 a day loss of service credit that I was told on the phone. I was out of broadband for 16 days, all in all, which meant we went through a mountain of data for homework etc. I was then told…3/
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK I’ve already been to the ombudsman and had it investigated nothing can be done it’s a poor infrastructure according to vodafone I’m cancelling when the contract ends in December
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks
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Gareth O’Hare
(@GarethOHare3) reported
from
Carryduff, Northern Ireland
@VodafoneUK signal very patchy this entire week. Dropping below 2 bars to 1 bar 3G
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK hi lots of issues atm with Vodafone it’s been a week and still no box arriving to send my old iPhone back so I’m not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it
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Nuala McAdams
(@nuala_hoop) reported
from
Belfast, Northern Ireland
@VodafoneUK After a week of calls to vodafone advisors and another 4 hours solid today my issue is still not resolved! Really poor customer service and cannot get anyone to help with my issue over moving address. Now possibly left with no internet upon moving...
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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JuztGlenn
(@lfc_glenn) reported
from
Bangor, Northern Ireland
@VodafoneUK your customer service is terrible! #disgrace Ok when your selling things! #Useless
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK Over three hours on web chat and still no resolution! Constantly being passed to different departments! This is ridiculous and very ooor customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas O'Duffy
(@ThomasODuffy) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Unless they can prove at a process level - aka documented customer service policies handling predictable deceased person scenarios with statistics AND prove no emergent revenue upside / profit from mourning relatives - this may be "by design". If so consider #classaction suit?
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TeeMaa
(@tma285) reported
@VodafoneUK @GeorgeMonbiot Jokers. I hope more people see this & you hemorrhage customers. Your services have been degraded. You raise prices on a dime and do not seem to be reinvesting in upgrading your network. Your customer service has been so outsourced there is almost no linkage to the company
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hodaalhaq
(@hodaalhaq) reported
Plus the router they sent was smashed up in the box. If you are considering using @VodafoneUK ask for some guarantees. Or probably don’t use them. Signing up for a contract is so easy. But then the problems start. #Vodafonedown
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tony laird
(@lairdspurs80) reported
@VodafoneUK your just as bad on here only doing half a job not following any thing up shambles of a company fast enough to take the money tho but can’t cried it
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Teresa Mohamed
(@tmoptimist) reported
@VodafoneUK I am distressed! I left UK for Egypt on 22nd June. I have never switched on Mobile data since I was at Heathrow. Why has £12 been added to my monthly bill? This is extremely distressing and I will have a further 2 weeks here. Please advise.
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Tony’s Mowing Services
(@CoachShotgun) reported
@GeorgeMonbiot @VodafoneUK Vodafone used to be a great company….great deals and always willing to sort issues…8 years ago that changed….its a shite company only after your money now….
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Ryan Paterson
(@ryanpatersonrfc) reported
@VodafoneUK No u never
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Frank the Lamp
(@FranktheLamp) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Thank you for this, George. Many high profile figures use Twitter to resolve their issues, few pursue the matter on behalf of ordinary people. Vodafone and other companies have behaved disgustingly for years.
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Ben Lavender
(@lavenderben) reported
Contacted @VodafoneUK to cancel my mobile contract and had such a rude customer assistant who also ended the conversation early whilst I still had questions. Unfortunately reiterated a lot I’ve read about their bad customer service in the last day or so. Cya 👋🏻 #Vodafone
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Fox Virtual Assistants
(@Fox_VAs) reported
@GeorgeMonbiot I had an account with @VodafoneUK in 2020. It was a nightmare trying to cancel it. After many failed attempts I finally succeeded only to find out today that I have a £5 outstanding bill since then. Trying to pay the £5 is just as painful as canceling was.