Vodafone outages and service status in Castlereagh, Northern Ireland
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- Vodafone generated 0 outage signals in the last 24 hours around Castlereagh, including 0 direct reports.
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Problems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Castlereagh, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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Weemartini (@WeeMartini) reported from Belfast, Northern Ireland@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?
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Paul S Ell (@paulsell) reported from Belfast, Northern Ireland@VodafoneUK has overcharged me on 10 of 12 broadband bills. Customer Service agree it’s their fault & owe me £98.50 in calls which should have been covered by an £8pm inclusive pack randomly repeatedly cancelled by them. Refund refused & £16 offered after 4 hours on phone. Avoid!
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@VodafoneUK home internet down again with no explaination what’s happening in BT23 is there an outage?
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Bearded Candlemakers (@BeardedCandles) reported from Castlereagh, Northern Ireland@vodafone @VodafoneUK can someone please get in touch. I am still being charged for a new phone that never arrived months ago and have had the worst customer service since. Genuinely unreal.
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈 (@PaulieBelfast) reported from Belfast, Northern Ireland@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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The Gourmet Boys MCIM (@thegourmetboys) reported from Belfast, Northern IrelandAnyone else still having knock on impact to iCloud syncing due to the @VodafoneUK outage
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@VodafoneUK hi lots of issues atm with Vodafone it’s been a week and still no box arriving to send my old iPhone back so I’m not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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Edel Lambon (@edel077) reported from Belfast, Northern Ireland@VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks
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JuztGlenn (@lfc_glenn) reported from Bangor, Northern Ireland@VodafoneUK your customer service is terrible! #disgrace Ok when your selling things! #Useless
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NM (@mahaff1977) reported from Belfast, Northern Ireland@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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Richard Topping (@LionelRichT91) reported from Belfast, Northern Ireland@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!
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Gareth O’Hare (@GarethOHare3) reported from Carryduff, Northern Ireland@VodafoneUK signal very patchy this entire week. Dropping below 2 bars to 1 bar 3G
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gjm (@Teefo1999) reported from Belfast, Northern IrelandI wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@VodafoneUK Hi I have thanks, any word about my network issues with yourselves? I’ve had no reply on DM after they did security a few days ago
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Aaron (@aaronmacn) reported from Belfast, Northern Ireland@VodafoneUK Hi, I raised a complaint on 07/10/2019 and was promised a call back from your complaints team. I still haven’t been called back and would like someone to call me like you promised.
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Mark (@markomac311) reported from Belfast, Northern Ireland@DisneyParis_EN this type of phone bill isn't acceptable after spending thousands to actually go on holiday. a premium rate number should have staff on hand to answer phones. absolutely gob smacked at this bill even without the phantom 4 hour call that never happened @VodafoneUK
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it
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David Hagan (@MvK_) reported from Castlereagh, Northern Ireland@aboutdesserts @VodafoneUK Having the same issue here
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Gerard Lyttle (@lyttlebelfast) reported from Newtownabbey, Northern Ireland@VodafoneUK worst ever! Honestly from 1pm today no WiFi and guess what still no WiFi! Love telling their customers lies!!
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Daphne Patterson (@DonegalDaphne) reported from Lisburn, Northern IrelandI pulled a #Switcheroo with @CPWTweets to @VodafoneUK yesterday. I think Carphone Warehouse are edging just ever so slightly ahead in the most incompetent customer service advisor stakes at the minute. Hoping to make the switch without another 2 hours on hold between both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lady M - the real witch . (@mmi_music) reported@NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet
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Hal Apeno (@chilliholic) reported@Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.
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lizrichards24 (@SonyRichards4) reported@VodafoneUK Please can you help with a query?
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Tom (@te7419) reported@VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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England Expects (@gin_mv) reported@POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.
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🏴 PK 🏴 (@PedzKeenan) reportedIf @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace
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geoff (@VictorMeldrew17) reported@Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Dave 🏴 (@Big_Grumps) reported@VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?