Vodafone Outage Report in Pontardawe, Neath Port Talbot, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Mike Prosser (@prosser_1984) reported from Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Ben Harris (@Bentholyptus) reported from Swansea, Wales
@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales
@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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The Hayes (@toughcheese13) reported from Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Kevin Child (@KevDocChild) reported from Swansea, Wales
@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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The Hayes (@toughcheese13) reported from Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Angharad Stenner (@SproutStenner) reported from Swansea, Wales
Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit
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David (@damaje73) reported from Swansea, Wales
@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Corey (@MilwardCorey) reported from Swansea, Wales
Ignorant rude useless @VodafoneUK
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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// Tara // (@immabeahippo) reported from Swansea, Wales
@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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// Tara // (@immabeahippo) reported from Swansea, Wales
@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales
@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Sarah Michael (@sarbearmichael) reported from Dunvant, Wales
Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Charlotte Cymru 🏴 (@Charlotte_Cymru) reported from Swansea, Wales
@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Dunn (@victoriadunn27) reported
@VodafoneUK your costumer service is absolutely appalling. 3 phone calls to cancel a device plan which should have been closed over 6 months ago. Annoyed is an understatement
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Mark Stretton (@TheMarkStretton) reported
@VodafoneUK @currys could you give a contact number? My Mum started a new contract on a new phone but Vodafone have switched to a pay as you go. Customer service cut her off and now no network at all. Wakefield store very unhelpful
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Jenny B (@JennyB_) reported
@VodafoneUK where do I put a complaint in please? I am at my wits end 3 days no phone and fobbed off by online chats
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Fiona Ward (@FionaWard1) reported
@GeorgeMonbiot @VodafoneUK Virgin too, awful experience.
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Shona (@AKittyBitCrafty) reported
@VodafoneUK Is your live chat down completely? I can't get it to pop up anywhere. It's an accessibility issue for me, I cannot call, I'm looking to upgrade my watch and possibly my phone.
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Amy Brady (@amy8rady) reported
@VodafoneUK can you explain why data is being used up suddenly (literally within 12 hours without any new activity) and I can’t access my account?! Help!
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Tom (@tomwalesuk) reported
@VodafoneUK @haofeng93 Got the same issue too. You’ve clearly got an outage so just fess up and tell people!
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CaroWinn (@winncaro1) reported
@GeorgeMonbiot I’ve tried to cancel a business account which has been one of the worst experiences and so badly and obstructively managed by @VodafoneUK they are the worst. So awful.
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Tom (@tomwalesuk) reported
@bzamayo Could be worse could be a @VodafoneUK customer where nothing worse to get iPhone!
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WM (@WhistlerzMaw) reported
It’s disgusting that in a cost of living crisis you take peoples money, don’t provide a service, and then refused to give compensation. This will be referred to the regulator as it is against terms and conditions, disgraceful service. @VodafoneUK