Vodafone

Vodafone Outage Report in Pontardawe, Neath Port Talbot, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/11/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Vodafone outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Total Blackout
United KingdomAmmanford Wi-fi
United KingdomPort Talbot Internet
United KingdomSwansea Internet
United KingdomNeath Internet

Community Discussion

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Vodafone Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonDBurt Simon Burt (@SimonDBurt) reported

    @VodafoneUKBiz your business broadband service sucks. I hope we get our 98% refund for the 2% promised speed we have been receiving! @VodafoneUK #getittogether #learncustomerservice

  • MonkeyScotch Monkey Scotch (@MonkeyScotch) reported

    @VodafoneUK I switched from EE but I’m unable to login to MyVodafone, keeps telling me there is an unexpected error and to try again later. All I’ve achieved so far is constant chatbots of no help, could a real person assist? Thanks.

  • POPMEUPUK pop (@POPMEUPUK) reported

    @VodafoneUK wow must be your shortest customer ever bought 3 contracts with the view of being another 5 over and cancelled within 24 hours due to the worst disappointing customer service experiences in my life , to the point of laughable . Some internal work needs to be done !

  • JessfromW JessfromWales© (@JessfromW) reported

    @VodafoneUK Another week, not working from home courtesy of Vodafone broadband. Wonderful. I have daily deadlines to achieve and cannot with yr useless service. I've just switched to Sky fibre broadband instead of waiting for grey blinky lights on the hub.

  • EV_Nerd Ross Mac 🔋⚡🚗 (@EV_Nerd) reported

    @ian_c_elliott @virginmedia @VodafoneUK Strictly speaking the infrastructure was done by Gigafast, but this runs the fibre directly into the house whereas Virgin Media is fibre to a cabinet then copper to your house which is why bandwidth is limited. But also sheer volume of people on VM causes issues too.

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported

    @VodafoneUK Unfortunately not your broadband lately, the last few weeks experiencing it going down on such a frequent basis. Interfering with work and daughters studies

  • Petesuttonboy Pete Sutton (@Petesuttonboy) reported

    @VodafoneUK over 45 minutes waiting on the phone. Over 1 hour on the chat and been transferred 4 times. Customer service sucks

  • deborah_davies Deborah Lyons (@deborah_davies) reported

    @VodafoneUK is there a broadband issue in NP18?

  • BenKenifick Ben Kenifick (@BenKenifick) reported

    @VodafoneUK can you *please* sort out the broadband issues in Langford, Bs40 5. We have weekly issues - no Internet all afternoon now.

  • pavanks04 Pavlo (@pavanks04) reported

    @VodafoneUK how can we contact your chief operations officer and head of service. I have some serious concerns with the service I have recieved and continue to recieve and now need to escalate it as it is evident the contact centre managers are not capable of taking calls.