Vodafone

Vodafone Outage Report in Pontardawe, Neath Port Talbot, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/18/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PJDiddy Paul D (@PJDiddy) reported

    @VodafoneUK Hi, am an existing customer, if upgrading to a plan with Amazon Prime despite already having it, do I just cancel my original Prime membership? Can I wait til end of Amazon billing cycle then activate the benefit? Thanks.

  • Mike_Shippers Mike Ship (@Mike_Shippers) reported

    @VodafoneUK ... disappearing support staff. Your app doesn't cut it. Neither Android or web browser. I'm paying for a service that you haven't delivered. All problems have been screen recorded and all support calls. Either sort it or you're history. But I've wasted hours now.

  • firedupjo Jo Young (@firedupjo) reported

    @VodafoneUK hi! I just transferred from Vodafone to @VOXI_UK but you have just texted to say welcome to pay as you go...please can you confirm I’m not going to be charged by you for a service I’m paying voxi for?

  • sophie_gxoxox Soph Xx (@sophie_gxoxox) reported

    @VodafoneUK I’d love to win some cash to help with uni housing, I am so stressed over it all and my loan barely covers it, it’s a 12 month tenancy too and I don’t think I can even afford to eat, as all my money has to go towards housing, please help me out, please. @VodafoneUK #VeryMeRewards

  • kieranbown1 Kieran Bown (@kieranbown1) reported

    @VodafoneUK can you sort @C_adams1998’s phone out it’s not working

  • StillMartyn Martyn Still (@StillMartyn) reported

    @VodafoneUK Wouldn’t mind anything as been with @VodafoneUK all of time I’ve had a mobile account. In fact had 6 accounts with them up until 2 years ago. Entered everything and never won anything. Apple Mac for work and school work as family fighting over 1 laptop

  • Flattracks Richard Diss (@Flattracks) reported

    @VodafoneUK I will have no choice but to cancel my direct debit unless meena calls me as promised to sort out this awful mess. after 4:15pm any day

  • bublina123 martina cermakova (@bublina123) reported

    @VodafoneUK hi,our landline which is part of our broadband package stoped working,when dialing out it keeps saying "number has not been recognised",when trying to call my landline it just keeps ringing but it doesn't reach landline phone handset,Can anyone help please?!

  • Mike_Shippers Mike Ship (@Mike_Shippers) reported

    @VodafoneUK For a year I've been trying to fix a fault. I've wasted hours trying to get you to sort out an app that doesn't allow me to change my router channel. If you don't fix it I'm going to take you to small claims court. I'm sick of broken promises to phone me back and di-

  • SoosieSweets Hilly 👀 (@SoosieSweets) reported

    @VodafoneUK We are having connection problems here in Liverpool. Internet is slow and at times goes off. Are there any works or issues in the area. My daughter needs to do her GCSE work and is unable to do so...Could you please check this. Thanks.