Vodafone

Vodafone Outage Report in Pontardawe, Neath Port Talbot, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/07/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jordancollins77 Jordan Collins (@jordancollins77) reported

    @VodafoneUK you have provided me with the most appalling customer service. I have no broadband, no one at your customer service has resolved the issue. I’ve lost out on paid work and can’t even enjoy my weekend by using the internet with my smart tv. I’m still waiting for help!!

  • enuffsa1d Steve Rogers (@enuffsa1d) reported

    I terminated my Broadband contract with @VodafoneUK today and it felt quite therapeutic. Then I get an email saying we're sorry to see you go? I gave them 12 months to sort the issue, their Broadband is just not up to it. What's the point of sending an email that you can't answer

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK is anybody working in customer relations ???? Not answered a phone in 2 days

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @VodafoneUK still nothing. Rather tired of ‘we really understand your frustration’ after 3 hours on your chat app. I’m a pretty reasonable and fair person but your customer service is absolutely incredible. And not in a good way. Your frustratingly, Simon

  • Rubystone911 Mark Piper (@Rubystone911) reported

    @VodafoneUK And once again. A Bot. Which doesn't provide me with the option I want. How can you expect to retain customers if you insist on managing issues like this? I'm going to mail directors complaints. Again. Ahmed Essam, right?

  • CarolineBlack22 Caroline Gentleman (@CarolineBlack22) reported

    Divorcing @VodafoneUK after more than 20 years. No deal to be done, no customer loyalty 😩

  • princesssyuee chi (@princesssyuee) reported

    @VodafoneUK fix up

  • mahesh_vetal_07 Mahesh Suresh Vetal. (@mahesh_vetal_07) reported

    Hey @ViCustomerCare it is so disgusting I am not even using a single bit of internet you are internet in my village is not available the problem is coming from past one day please reply otherwise I can port your sim.@VodafoneUK @idea

  • NelsonChurchil3 Nelson Churchill (@NelsonChurchil3) reported

    @enuffsa1d @VodafoneUK Vodaphone -Customer service = zero

  • princesssyuee chi (@princesssyuee) reported

    @VodafoneUK 😢fix up or i’ll move to 3 and get phone from them