Vodafone outages and service status in Pontardawe, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kevin Child (@KevDocChild) reported from Swansea, Wales@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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David (@damaje73) reported from Swansea, Wales@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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The Hayes (@toughcheese13) reported from Tondu, WalesThe @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Angharad Stenner (@SproutStenner) reported from Swansea, WalesCustomer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit
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Mike Prosser (@prosser_1984) reported from Pontardawe, WalesThanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Charlotte Cymru 🏴 (@Charlotte_Cymru) reported from Swansea, Wales@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Ben Harris (@Bentholyptus) reported from Swansea, Wales@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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The Hayes (@toughcheese13) reported from Tondu, Wales1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Sarah Michael (@sarbearmichael) reported from Dunvant, WalesFinally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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Bob Dobolina (@Bobdobolina10) reported@VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?
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andy m (@bigajm) reported@VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?
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Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported@VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest
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Max Point (@Max_Point23) reported@MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Release the files (@Ftheorangetwat) reported@MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.
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🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported@AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !