Vodafone

Vodafone Outage Report in Swansea, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 12/03/2025 20:35

December 03: Problems at Vodafone

Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hebe_jane Carol Jane (@hebe_jane) reported

    @Kerry1712Kerry It's been down for hours in Somerset 😠 @VodafoneUK

  • GazzaNic Gary Nicholson (@GazzaNic) reported

    @VodafoneUK seems to have major outage on full fibre. The family all know when I am on a call to support - endless queue and same “hold music” tracks over and over.

  • MatthewPeberdy1 Matthew Peberdy (@MatthewPeberdy1) reported

    @limpet67 @VodafoneUK Down in Warrington

  • ClareB40280793 Clare B (@ClareB40280793) reported

    @DavidJonesMP @VodafoneUK Yes, online line test also not working so called. It's infuriating to spend 45 mins on hold to cust serv for the call to be dropped only to find it isn't an issue my end. A simple txt to customers explaining an outage would probably save alot of time and effort at both ends.

  • Perputo simon (@Perputo) reported

    @VodafoneUK @emmalb1988 Vodafone are seriously a mess. Try phoning customer services in Bangladesh or wherever it gets rerouted. I know english is not their first language, but it’s not their second or third choice either. And the chat bot online is a total failure. People get paid for this??

  • LufcJust LUFC - Just a fan (Chris) 💙🤍💛 (@LufcJust) reported

    @VodafoneUK @staustellsimon They're absolute garbage. Canned responses and never a swift resolution. I'm out... Looking for another provider!

  • RixSaxon Saxon Rix (@RixSaxon) reported

    @VodafoneUK @CrucialMK Stop calling them queries, it’s clearly an issue, a problem, probably someones **** up. We’re not querying, we’re telling you it’s broken, and you need to fix it

  • ClareB40280793 Clare B (@ClareB40280793) reported

    @VodafoneUK 45 mins on hold to cust serv and call was dropped. Online line test not working. No text or email to explain. I thought it was my equipment. A text or email explaining the situation would have saved us both time and 💰

  • Yorkylad669 Alistair Newman (@Yorkylad669) reported

    @VodafoneUK sat on the phone for an hour to customer support and nothing but we are very busy. Get more staff on to answer the dam phones.

  • HumanityReality ☆CycleEye☆🌍🎶🎧 (@HumanityReality) reported

    @VodafoneUK @KevonBedford Dedicated?? 3 hours down sounds like they are not doing their job?