Vodafone Outage in Swansea, Wales

Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

Come on @VodafoneUK when will service be back to normal on Gower? 😡

@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

@VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

Ringing Vodafone - •To upgrade - straight threw not even a second wait •To make a complaint - your wait time is up to 5mins Either a lot of customers are pissed of with you @VodafoneUK or you don’t want to deal with complaints at a same manner of time as an upgrade 🤡

@VodafoneUK @moeedali Oh don’t waste your time. You somehow set me up with two phantom accounts and it took me nearly three years to leave you. I have never experiences such an awful, badly run, incompetent, shambolic organisation in my life. I shall, and urge others, to avoid you like the plague.

@VodafoneUK Any idea why your coverage map shows I get good indoors and outdoors coverage of 2G/3G and 4G when this is not actually the case and I get 1 bar of service and E…so nothing loads on my phone 🥴

@VodafoneUK @WalkerMarcus @GBNEWS Never again using your services, you fascists.

@VodafoneUK Thank you Farai for the info. As a customer this is very disappointing. I used the WiFi on the Victoria Line and will be sad to see it go. When does the change happen? Seems an odd time to do it. @stellacreasy 👎

@VodafoneUK i have tried four times to speak to someone on your contact line but it repeatedly sends me online or just goes dead. There is no online support either apart from a useless « bot ». Please can someone contact me? Thanks.

@VodafoneUK Hi - why are you stopping your contract for the WiFi service on the underground please? As a customer this is annoying. Please reconsider! Thank you

@VodafoneUK The exact piss poor response I knew you would send. Anyone with some intelligence able to respond with a personality and a brain?

@manstol1 @VodafoneUK @neilio_uk They replied, but I'm not convinced I'd say it's an "answer"... I said that I'd like to terminate my contract because they've withdrawn a service that's really important to me, and they said it's okay because their network is brilliant.

@ETTelecom @ViCustomerCare @VodafoneUK please help