Vodafone Outage Report in Swansea, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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// Tara // (@immabeahippo) reported from Swansea, Wales
@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Ben Harris (@Bentholyptus) reported from Swansea, Wales
@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales
Come on @VodafoneUK when will service be back to normal on Gower? 😡
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Mr E (@SimEllett) reported from Llanelli, Wales
@VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.
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// Tara // (@immabeahippo) reported from Swansea, Wales
@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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David (@damaje73) reported from Swansea, Wales
@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Sarah Michael (@sarbearmichael) reported from Dunvant, Wales
Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales
Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡
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Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales
@VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales
@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales
@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Kevin Child (@KevDocChild) reported from Swansea, Wales
@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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Charlotte Cymru 🏴 (@Charlotte_Cymru) reported from Swansea, Wales
@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ekin (@eserge01) reported
@VodafoneUK Absolute joke of a broadband and mobile provider. Everytime I contacted support to get help sorting out problems, they say they are going to help, which they don’t
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James Clements (@James_Clements) reported
@VodafoneUK Followed instructions, sent details only to be cycled round the SAME AUTOMATIC HELP THAT DID NOTHING THE FIRST TIME! 😡😡😡A person @VodafoneUK a real life, walking talking person is what I need to assist me, not an utterly useless Bot, ruining customer experience!
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FrimblesFarm 🐝🐕🌿🐓🐄🐖🐑🐐 (@FrimblesFarm) reported
Hey @VodafoneUK, the agreed day of internet connection is here. Being told it will be another 24-48 hours, but they cant tell me who is saying this, or what the delay is - and your agents just give me an "0808" number to call which is "having technical issues". Not a good start
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Vic: Ukraine Edition (@VicHarkness) reported
@StryderScreams @VodafoneUK He can't find the details of the SIM in the system, or details of the order based on my address. He literally couldn't help me, but I guess I'm supposed to stay on the phone indefinitely?
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Jane McSwiggan (@JaneMcSwiggan) reported
@VodafoneUK Thanks for your reply @VodafoneUK but no luck - Mum has DM’d but it’s just a bot that says it doesn’t understand her request, no live advisors available, can’t get through on phone. This is appalling service. There must be more you can do to help!
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Lynn Wilson (@lynn_wilson77) reported
@VodafoneUK @CityFibre do you have any comment to make? The story continues that the outage is your problem and no timescale to fix has been provided.
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Richard High (@dukeoftadley) reported
@VodafoneUK Trying to update direct debit details for my broadband account on the website and it keeps saying there’s a problem - wait for a text, but no text. So I try and call, put my phone number in and answer questions about why I’m calling - to be told that nobody can help me now.
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Phil Simpson (@codeprint) reported
@VodafoneUK installed new full fibre on Monday….less than 24hrs later it’s down and still down, your excuse being a car had driven into a Comms box but would be fixed by 5am this morning, but still no joy. #nottingham #ng8
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Tim - Ha (@hadrwish) reported
@VodafoneUK I don’t know what to say or what to do , you are the worst by far, I never miss one payment for years and never ask for anything and they said we work hard to fix this!!!i called at least 7times and I tweeted over here and the response’s the same”send ur postcode!!!
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Stephen Hicks (@MrStephenHicks) reported
@VodafoneUK - I just want to buy a Sim. Two weeks, 6 calls, 4 web chats, hours wasted and you can’t help me!