Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 11/20/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hugosoul Hugo Soul (@hugosoul) reported

    @VodafoneUK Please can someone get back to my DMs re lack of service? I’m now in my second week without a phone line. Promises to call me unmet. Genuinely shocked at the complete absence of customer service from Vodafone.

  • fearlessoracle Sanjay (Warrior Monk) (@fearlessoracle) reported

    @VodafoneUK the worst service provider in India in terms of customer support Vodafone idea. please provide me contact details of their customer support head.

  • msjopage Joanne Page (@msjopage) reported

    @JominGe00715465 @VodafoneUK I had exactly the same problem! In the end I had to visit two local stores (the first of which were all rude I walked!) just to be able to talk to get to speak to a customer advisor! I kept getting cut off from web chat. I’ve never experienced such bad cus serv!

  • perambulating mcloud ⚡ (@perambulating) reported

    @VodafoneUK when and why did you ditch the provision of 4g on the London Underground? Did you reduce your prices to reflect the reduction in service?

  • iambenmunro Ben Munro (@iambenmunro) reported

    @VodafoneUK I'm in the HU12 area, signal strength is low but there is a 4G signal. I'm using an iPhone 11 Pro Max.

  • iambenmunro Ben Munro (@iambenmunro) reported

    @VodafoneUK - any idea why I have no 4G when on a call? I have a message pop up saying 'mobile data not available during this call' I also had a message recently saying calls couldn't be made over 4G. It's rare I have an issue so wonder if you can help, please?

  • tamosaurus_ tam (@tamosaurus_) reported

    Has anyone else Isle of Wight/ Hampshire area have no signal? @VodafoneUK

  • LittleBlueCar1 LittleBlueCar (@LittleBlueCar1) reported

    Day 5 without internet! Appalling fault resolution by @VodafoneUK and BT Openreach @btweareopenreach. Can't help wondering if I have been lied to. Not helped by Vodafone's Level 2 Tech Support using people for whom English is not their native language.

  • charliecroker54 Charlie Croker (@charliecroker54) reported

    @VodafoneUK Recently switched to Vodafone and haven’t had one day where the service hasn’t dropped and all the day is put you onto Tobi - the automated service #poorcustomerservice

  • XxxJane_Doe_xxX Jane Doe (@XxxJane_Doe_xxX) reported

    @VodafoneUK help I need to speak to someone re my account the webchat can't help and 191 states no one is available constantly!