Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 02/03/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nfoundly Neal Foundly (@nfoundly) reported

    @GeorgeMonbiot @VodafoneUK Agree entirely - have had the worst customer experience ever with Voadafone. My issue had to be referred to the regulator and they were fined £500 for botching a simple number transfer. I would not take another contract out with them if they paid me. @VodafoneUK

  • Swiftlozza Lauren Knight (@Swiftlozza) reported

    @VodafoneUK why is it that the response time when you get through to someone on chat it god awful slow. Internet has been made worse by someone your end apparently fixing it, on chat for ages and still no progress. Awful internet since having it almost on the same level as Virgin

  • LoveNature44 Debra 🦋 (@LoveNature44) reported

    @GeorgeMonbiot @VodafoneUK I experienced similar rude arrogance when dealing with my mum's estate and such things as tv licence cancellation, No customer service whatsoever and above all NO compassion or sympathy for people suffering bereavement. Really awful.

  • cathylovemac catherine love (@cathylovemac) reported

    @GeorgeMonbiot @VodafoneUK Sorry for your loss. When my Dad passed away, owing a small amount, I called the phone provider to explain. They offered condolences, cancelled the account immediately and waived the outstanding bill. Wish I could remember which company. Good customer service is quite easy.

  • heatherrawles Heathermac💙 (@heatherrawles) reported

    @GeorgeMonbiot @VodafoneUK This is utterly shocking, for most companies/services, a polite call with a copy of the death certificate would suffice. Lost my mum a year ago, admin stuff is horrible but usually efficient and courteous.

  • JohnMCahill John Cahill (@JohnMCahill) reported

    @GeorgeMonbiot @VodafoneUK That is awful to read, I lost my Mum in January this year and the lovely fella in the Worksop @O2 shop got me underway with the process; which was completely sorted within the afternoon.

  • therealkarene Karen Edwards 💙 (@therealkarene) reported

    @louisaliving @GeorgeMonbiot @VodafoneUK When you are at your most distressed with a list of endless things to sort out, this type of customer service is disgraceful. No excuses

  • RD03157723 RD (@RD03157723) reported

    @VodafoneUK This proves that the policy is designed not to resolve issues but always harass for money and escalate to debt collection. So if I give you my number I'm sure all that will happen is a Darlek will ring me asking me to pay you money. 3/3

  • VonSkinback Baron Von Skinback (@VonSkinback) reported

    @VodafoneUK @GeorgeMonbiot Wow, nothing screams "were sorry" like directing the aggrieved & attacked party whose bereaved father has been chased by a debt collection agency at Vodafone's request towards an automated Bot that will just deliver more of the same dog **** service that will likely lead to a CCJ

  • Bookbugsdragon1 Bookbugsdragontales (@Bookbugsdragon1) reported

    @GeorgeMonbiot @catherinerowett I had similar problems with @VodafoneUK years ago and swore not to go back. Funny enough my contract with my current supplier is up tomorrow. Good to be able to rule out 1 alternative. The use of debt collectors should be severely restricted. They are horrible bullies.