Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 11/24/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Cakerybakes Cakery Bakery (@Cakerybakes) reported

    @VodafoneUK why is it so difficult to have a conversation on the phone with your customer service team? No internet for 4hrs now, nothing has worked to resolve issue & your support is non-existent! Help please!

  • mebbapip meg (@mebbapip) reported

    @VodafoneUK hi, I pay £68 a month for my phone thankfully the contract is up in November but it never works??? The past 2-3 months I’ve barely ever had signal yet I’ve been with Vodafone for 7 years and hadn’t had this problem before. You upped my bill by £8 and took my signal.

  • mebbapip meg (@mebbapip) reported

    @VodafoneUK I’ve done the network status checker it says good signal yet it’s dreadful?

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported

    @VodafoneUK @Bethany_Coyne I am also having severe issues with billing and have been disconnected from live chats and passed from agent to agent. Nobody can resolve my issue. I now want to leave and have asked for the disconnections team to be cut off three times. This is unacceptable

  • Pootlenhs 💜Pootle💜 (@Pootlenhs) reported

    @VodafoneUK I need to cancel an account. So i believe this can only be done via the app. I’m not happy with the virtual queuing system.

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported from Slough, England

    On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

  • tehreedy Sam Reed (@tehreedy) reported

    Yeah @VodafoneUK, it's broken on your chat bot too. Try and ring, that team aren't available. Some great onboarding for a new customer going on here...

  • barjan84 Barjan (@barjan84) reported

    @VodafoneUK app down and no one to answer the phones. I’m only trying to add data, it shouldnt be this hard to spend extra money with you!

  • PaulGoodliffe Paul Goodliffe (@PaulGoodliffe) reported

    Anyone else hate @VodafoneUK .poor poor customer service

  • sue_wilkinson Sue Wilkinson (@sue_wilkinson) reported

    .@VodafoneUK I don't want to #FeelTheConnection, I want you to BLOCK my lost/stolen phone. I've queued for hours over 2 days & you STILL say you can't do this because of a 'system failure'. Can't ANYONE fix this?