Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 09/16/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • eserge01 Ekin (@eserge01) reported

    @VodafoneUK Absolute joke of a broadband and mobile provider. Everytime I contacted support to get help sorting out problems, they say they are going to help, which they don’t

  • James_Clements James Clements (@James_Clements) reported

    @VodafoneUK Followed instructions, sent details only to be cycled round the SAME AUTOMATIC HELP THAT DID NOTHING THE FIRST TIME! 😡😡😡A person @VodafoneUK a real life, walking talking person is what I need to assist me, not an utterly useless Bot, ruining customer experience!

  • FrimblesFarm FrimblesFarm 🐝🐕🌿🐓🐄🐖🐑🐐 (@FrimblesFarm) reported

    Hey @VodafoneUK, the agreed day of internet connection is here. Being told it will be another 24-48 hours, but they cant tell me who is saying this, or what the delay is - and your agents just give me an "0808" number to call which is "having technical issues". Not a good start

  • VicHarkness Vic: Ukraine Edition (@VicHarkness) reported

    @StryderScreams @VodafoneUK He can't find the details of the SIM in the system, or details of the order based on my address. He literally couldn't help me, but I guess I'm supposed to stay on the phone indefinitely?

  • JaneMcSwiggan Jane McSwiggan (@JaneMcSwiggan) reported

    @VodafoneUK Thanks for your reply @VodafoneUK but no luck - Mum has DM’d but it’s just a bot that says it doesn’t understand her request, no live advisors available, can’t get through on phone. This is appalling service. There must be more you can do to help!

  • lynn_wilson77 Lynn Wilson (@lynn_wilson77) reported

    @VodafoneUK @CityFibre do you have any comment to make? The story continues that the outage is your problem and no timescale to fix has been provided.

  • dukeoftadley Richard High (@dukeoftadley) reported

    @VodafoneUK Trying to update direct debit details for my broadband account on the website and it keeps saying there’s a problem - wait for a text, but no text. So I try and call, put my phone number in and answer questions about why I’m calling - to be told that nobody can help me now.

  • codeprint Phil Simpson (@codeprint) reported

    @VodafoneUK installed new full fibre on Monday….less than 24hrs later it’s down and still down, your excuse being a car had driven into a Comms box but would be fixed by 5am this morning, but still no joy. #nottingham #ng8

  • hadrwish Tim - Ha (@hadrwish) reported

    @VodafoneUK I don’t know what to say or what to do , you are the worst by far, I never miss one payment for years and never ask for anything and they said we work hard to fix this!!!i called at least 7times and I tweeted over here and the response’s the same”send ur postcode!!!

  • MrStephenHicks Stephen Hicks (@MrStephenHicks) reported

    @VodafoneUK - I just want to buy a Sim. Two weeks, 6 calls, 4 web chats, hours wasted and you can’t help me!