Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 11/18/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • emjay1970 Mark Jeary (@emjay1970) reported

    Hi @VodafoneUK I’ve moved house, unpacked, put up a tree, took down a tree, changed job and fully redecorated a room all in the time it’s taken you to NOT SEND ME A BAG for your old phone after asking x5! I just waited 20 mins for someone to NOT DO IT as I was in the wrong dept.

  • TMangalkar Tanmay Mangalkar (@TMangalkar) reported

    What has happened to Vodafone idea(v!)? After merger of vodafone idea it has stopped working . We are not able to get connection properly , data network issue, not able to make calls propely specially at night after 12 thing seems to have been messed up😠 @VodafoneIN @VodafoneUK

  • voovygames VooVy (@voovygames) reported

    @VodafoneUK I have a very simple problem that needs to be fixed, can you get back to me ASAP?

  • MisterObee Stephen O'B (@MisterObee) reported

    Anyone have a good customer service experience with their mobile phone company? I've been with @VodafoneUK for decades but they get worse and worse - I'd like to move

  • Suziq644 Susan Downes (@Suziq644) reported

    @VodafoneUK new iPhone, better contract price had, since mobiles first came out, used to pay for an annual bundle! Paying way to much for my sim only, on iPhone 5. Would love to stay but other companies cheaper even on Vodafone can never get through to customer services #VeryMeRewards

  • BigRossM28 Ross Menzies (@BigRossM28) reported

    @VodafoneUK I’ve upgraded my phone and received it. No issues there. I’ve agreed a trade in for my precious phone as I’m on the 12 month upgrade. I need a package sent out to send my previous phone back to Vodafone. I’ve been unable to speak to anyone and TOBI is useless

  • Amrinder01 Monu Gill (@Amrinder01) reported

    @VodafoneUK have 2 kids home schooling and 2 people working from home. Have a internet ticket open for broadband not working since 4th Jan (+ previous problems) but still no ETA, terrible! #Vodafone

  • AlisonIHardie Alison Hardie (@AlisonIHardie) reported

    @VodafoneUK Terrible service. I can't access the sales team - just been kicked off the queue. The live chat points users to the app and the app doesn't work on my phone. Pretty much just going to try another provider now.

  • Stefanmisaras Stefan Misaras (@Stefanmisaras) reported

    wow. 25 mins waiting on the phone with @VodafoneUK they try to put me to the right department, and then they mute me and hang up on me after 35 mins on the phone. Unbelievable. Their operators are not really helpful #customerservice #holdon #notgood

  • gaviscon1987 Gavin Adams (@gaviscon1987) reported

    @VodafoneUK @VodafoneUKhelp can someone please help me ? Absolutely no help whatsoever all day