Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 11/18/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • aimmasonn Amy (@aimmasonn) reported

    @VOXI_UK @VodafoneUK after months of hell I’m finally at a point I can leave Vodafone to voxi but aparrently it will take 30 days I’ve dmed please help.

  • B_A_S_Wales Business Advice Solutions (@B_A_S_Wales) reported

    After 45 days why would I expect @VodafoneUK to achieve anything else but failure to transfer a private number to a business number. “We completely understand Sir” no you don’t. #poor-attitude #no-satisfaction #vodafonebusiness

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @VodafoneUK Hi I tried your WebChat the sales rep told me he couldn’t offer to price match o2 and said the prices on the website were all that was available. Couldn’t offer anything for a long time customer which was very disappointing. I will be switching to o2 for the better deal.

  • royal_simon Simon Royal (@royal_simon) reported

    @VodafoneUK Why can't I cancel One Number? Online you are told to ring 191. Then after ringing and asking to cancel the automated response tells me to manage it online. The levels of frustration are through the roof.

  • FaeroyGlenn bloodwarth 2016 (@FaeroyGlenn) reported

    @VodafoneUK part of network you mean and which network would that be? The one that hasn't connected me for 9 months You mean that network do you? You mean a vulnerable person like me? Do you mean that network do you? Your team has much to be desired Asking the same stupid questions

  • georgebowers888 George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland

    @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    Hi. I spoke to one of your colleagues regarding on ongoing issue. As part of the pretence of helping me they did a reset on the router. Can this cause connectivity issues because today it is appalling when it seemed to be settling down? @VodafoneUK

  • katslittlestars Katja Lehmonen (@katslittlestars) reported

    @VodafoneUK @shanethegooner I've got the same problem. I was sent login details so I don't understand why I can't log in. Why does the email not say I can't log in until broadband is connected?

  • _HappyFish_ Lorraine Cope (@_HappyFish_) reported

    @VodafoneUK We've done ALL of this. You've sent 3 x engineers who say the problem is the router. You've sent new routers. We still have NO internet. You say you won't cancel and compensate us until the issue is fixed and you CAN'T fix the problem. We are trapped in this ridiculous limbo.

  • mel_cg3 Mel CG (@mel_cg3) reported

    @VodafoneUK #complaint waiting 2hours for a call from a Vodafone manager. No call back!😡