Vodafone

Vodafone Outage Report in Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Swansea, Wales 09/16/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • isabelslaterx Isabel Slater (@isabelslaterx) reported

    Would not recommend @VodafoneUK to anyone. Worst customer service I’ve ever experienced. £50 a month for WiFi that doesn’t work and no one wants to help, I just keep getting told to ring back another day. Making working from impossible?!

  • Roxannabelle Rox;;️ (@Roxannabelle) reported

    @VodafoneUK My partner, Kiran. We started lockdown basically retired then we got the awful news that his dad had been diagnosed with lung cancer. He quit his job, I put my training on pause&we both relocated half way across the country. Sadly his dad passed, he’s been my rock through it all.

  • jesska192 Jess (@jesska192) reported

    @VodafoneUK haven't had Internet for 5 days now , was meant to get a call BY yesterday 🙄 might be easier to switch providers at this rate , haven't got the time or energy to go through the whole issue again from scratch with a third customer service person, need net for work! 😭

  • arfurenglish anthony english (@arfurenglish) reported

    @VodafoneUK The person who deserves some #VodafoneTreats the most is my wife - both of us working from home but she's been on the shielding list for the last 12 month, so not allowed to leave home for most of it added to that she lost both parents late last year. So a pretty crap 12 months!

  • sukysue Susan1958 (@sukysue) reported

    @VodafoneUK very poor service,learning disabled relative smashed phone so decided to cancel sim only contract but advised termination fee is a year’s fees!!!

  • TomLittlehales Tom Littlehales (@TomLittlehales) reported

    @VodafoneUK It's clearly a large outage, so why not do what what everyone is expecting and just provide an update for everyone? Instead Vodafone's acting as if tens of people are all simultaneously have issues and it's a coincidence.

  • DannyReesPT Danny Rees (@DannyReesPT) reported

    @VodafoneGroup @VodafoneUK I’m told there might be a fault in the area but there’s not information on when it will be resolved (still not working) and without internet, neither am I

  • startyyy vaudron thomas (@startyyy) reported

    @VodafoneUK to AVOID when you become international. Worldwide telecommunication company who use TEXT MESSAGE to inform customer about new policy who impacted directly customers. No emails, no phone calls, no way to find a solution with customer relations.

  • pritski Pritski (@pritski) reported

    @VodafoneUK Thanks - it would still be good to perhaps change your practice so that they are not so persistent. A call here and there I can understand but they ought to get the message when someone doesn't pick up... leaving a voicemail would help too.

  • Jeffrey17119494 Jeffrey (@Jeffrey17119494) reported

    @VodafoneUK My fiancee for giving birth to our wonderful son who is nearly a year and having to go through a stressful year on maternity leave with out any family near as they all live 4 hours away and unable to help or support us . She is totally amazing x #VodafoneTreats #KeepConnecting