Vodafone outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Adam Morrissey (@AdMorra) reported 3 minutes ago from Chepstow, Wales

  @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 4 minutes ago from Coleford, England

  @VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire

• 
  Jon Matthews (@JonMatthews1966) reported 10 minutes ago from Cinderford, England

  @Serena1642 @VodafoneUK BT Mobile only charge for MMS outside of our allowance. Perhaps Vodafone class emojis as MMS? Change provider but keep your number after checking your local signal coverage

• 
  Christopher Cule (@Cule75Cule) reported 14 minutes ago from Chepstow, Wales

  @VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow

• 
  Sara Venn (@Saralimback) reported 15 minutes ago from Chepstow, Wales

  Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

• 
  Samantha Waddington (@samwadd) reported 19 minutes ago from Cinderford, England

  Absolutely fuming with @VodafoneUK having been forced to change our data plan, now one phone not getting data and will take 48 hours to fix! Have been lied to and completely messed about. #angry #fuming #notlookedafter #loyaltymeansnothing

• 
  Sara Venn (@Saralimback) reported 34 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  David Loughlin💙 (@daloughlin) reported 44 minutes ago from Saint Maughans, Wales

  iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 55 minutes ago from Christchurch, England

  @VodafoneUK what is happening with my signal i have none in the GL167 area

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Euan Preston (@euanpreston) reported 6 minutes ago

  @VodafoneUK After a long call with Support triaging the problem (after I located the right number for them), they are sending a replacement Power Hub.

• 
  Mr T MP (@GJohnson_1978) reported 6 minutes ago

  @nightrider20244 @VodafoneUK Installed on 2nd march 2.5 days later and the whole lot is down. Thank fck I'm not with Vodafone mobile!

• 
  Nayara Tallissa (@NayaraTallissa) reported 8 minutes ago

  @VodafoneUK Think very carefully before trusting a mobile phone operator. Because when you need support, they don't answer you, they don't help you at all. Dissatisfaction is an understatement for the humiliation I'm feeling. Vodafone is not trustworthy and doesn't give you

• 
  Luke 🇬🇧 (@CoolHandLuke_82) reported 10 minutes ago

  @VodafoneUK @CityFibre No internet for 2 days, due to a pole down. I have repoted the incident but have had no updates on what’s happening. Can anyone look into this if a DM with more details is sent?

• 
  Wail Zch (@WailZch) reported 20 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 22 minutes ago

  You lot are all a shambles mate i left @ee cos the service was poor now im with @VodafoneUK and its no better just different problems come get ya router before i smash it up and plug me arial in be assed with any of you the router resets itself about 10 times a day load of crap

• 
  Dave Fox (@foxtechnical) reported 23 minutes ago

  Lovely technical advice from @VodafoneUK with a local mast ‘under maintenance’ a whole village suffering. And they want me to reset all network connections losing all Bluetooth/wifi passwords. And it’s will only take 3-5mins of my time. It’s a mast issue not device issue.

• 
  Kevin Smith 🌹☘️ (@mrksmith1975) reported 27 minutes ago

  @VodafoneUK Vodafone your UK customer service is absolutely shocking Most frustrating experience I have had in a long time

• 
  MS (@_MartynStacey) reported 32 minutes ago

  @VodafoneUK @vodafone has terrible customer service

• 
  Pragyan Ojha (@ThePragyanOjha) reported 32 minutes ago

  Vodafone 4G network is very slow, please take immediate action. Area Pine Code 271307 @VodafoneUK @VodafoneGroup @VodafoneDestek