Vodafone Outage Report in Monmouth, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Monmouth, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Monmouth, Wales
Latest outage, problems and issue reports in Monmouth and nearby locations:
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
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Adam Morrissey
(@AdMorra) reported
from
Chepstow, Wales
@VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!
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Christopher Cule
(@Cule75Cule) reported
from
Chepstow, Wales
@VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow
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Jon Matthews
(@JonMatthews1966) reported
from
Cinderford, England
@Serena1642 @VodafoneUK BT Mobile only charge for MMS outside of our allowance. Perhaps Vodafone class emojis as MMS? Change provider but keep your number after checking your local signal coverage
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ａｌｙｘ❣™
(@MissAlyxMills) reported
from
Coleford, England
@VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire
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ａｌｙｘ❣™
(@MissAlyxMills) reported
from
Christchurch, England
@VodafoneUK what is happening with my signal i have none in the GL167 area
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Samantha Waddington
(@samwadd) reported
from
Cinderford, England
Absolutely fuming with @VodafoneUK having been forced to change our data plan, now one phone not getting data and will take 48 hours to fix! Have been lied to and completely messed about. #angry #fuming #notlookedafter #loyaltymeansnothing
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David Loughlin💙
(@daloughlin) reported
from
Saint Maughans, Wales
iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Bolton
(@JamesBolton79) reported
@VodafoneUK how do I speak to your customer services now I have left you? You've taken duplicate payments and refusing to refund, so far your online help has been rude and unhelpful!
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Paul Morris
(@The1WelshBandit) reported
@VodafoneUK Tried to trade in a Samsung s10 which says in the trade offers would reduce by £12 per month but its not in the drop down and Vodafone chat don't know about the offer. Also won't speak to me on DMs... Not good Vodafone
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mason.php
(@capten_masin) reported
Gf has been on the phone to @VodafoneUK for 2+ hours trying to cancel payment for a device she sold a year ago (and did tell them) An absolute joke
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Ben Munson
(@benjaminmunson1) reported
@VodafoneUK with truly the worst customer service I've ever seen. Cancelled our account and continued charging us without data, and refused a refund and then blamed the customer, hung up the phone to us multiple times. No wonder I'm sticking with EE on my devices in future.
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Itz Limp
(@OMG_Itz_Limp) reported
@VodafoneUK i'd just like to say, your customer relations team is SH1t, your customer services team is SH1t and the way you treat your customers is, well, i'll let you guess what it is!!
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Viktor
(@viktor_jozef) reported
@VodafoneUK No error message, just never loads fully
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bertiepops61
(@TonyBlenman) reported
@VodafoneUK @shelley_malton and another mind-boggling terrible experience with Vodafone robs me of 30 mins of my life. Does anyone have any positive experiences of a UK network. I feel the urge to churn. 21 years of loyalty deserves better than this…..
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David Cooke
(@davidcooke11) reported
More poor service from @VodafoneUK says I owe my bill which I paid 3 days ago. Cannot call because it tries putting me through to an automated payment service and the live chat isn't working!
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Dan Dover
(@Dunkables) reported
@VodafoneUK I thought your customer service was supposed to have improved. I’m out of contract and would like to give 30 days notice. Surely a chat advisor can handle that rather than keep disconnecting or telling me to call a number that automatically hangs up…
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Joe
(@Cup_of_Joe_yo) reported
@VodafoneUK But despite this, the customer service agent said they would only be able to organise a contract setup. Seems like a big scam to get you into the store under false pretences. Will be lodging a report through the Advertising Standards Authority shortly. 2/2