Vodafone outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Christopher Cule (@Cule75Cule) reported 6 minutes ago from Chepstow, Wales

  @VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow

• 
  David Loughlin💙 (@daloughlin) reported 9 minutes ago from Saint Maughans, Wales

  iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint

• 
  Sara Venn (@Saralimback) reported 28 minutes ago from Chepstow, Wales

  Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 39 minutes ago from Coleford, England

  @VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire

• 
  Sara Venn (@Saralimback) reported 40 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Adam Morrissey (@AdMorra) reported 44 minutes ago from Chepstow, Wales

  @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

• 
  Samantha Waddington (@samwadd) reported 49 minutes ago from Cinderford, England

  Absolutely fuming with @VodafoneUK having been forced to change our data plan, now one phone not getting data and will take 48 hours to fix! Have been lied to and completely messed about. #angry #fuming #notlookedafter #loyaltymeansnothing

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 56 minutes ago from Christchurch, England

  @VodafoneUK what is happening with my signal i have none in the GL167 area

• 
  Jon Matthews (@JonMatthews1966) reported 59 minutes ago from Cinderford, England

  @Serena1642 @VodafoneUK BT Mobile only charge for MMS outside of our allowance. Perhaps Vodafone class emojis as MMS? Change provider but keep your number after checking your local signal coverage

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zara Chaudhry (@Zarachaudhry52) reported 5 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Colin Miller (@jamieguy1975) reported 5 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 6 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  Justin Arnold (@justin_arnold) reported 6 minutes ago

  After 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.

• 
  Richard Frame (@rafthemaster) reported 19 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Holly (@Holly_Radcliffe) reported 20 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Louis (@BBLouisR) reported 22 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  shaun (@1971wilko) reported 23 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 24 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  shar (@sharloola) reported 25 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week