Vodafone outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 1 minute ago from Christchurch, England

  @VodafoneUK what is happening with my signal i have none in the GL167 area

• 
  Christopher Cule (@Cule75Cule) reported 7 minutes ago from Chepstow, Wales

  @VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow

• 
  ａｌｙｘ❣™ (@MissAlyxMills) reported 9 minutes ago from Coleford, England

  @VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire

• 
  David Loughlin💙 (@daloughlin) reported 15 minutes ago from Saint Maughans, Wales

  iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint

• 
  Jon Matthews (@JonMatthews1966) reported 21 minutes ago from Cinderford, England

  @Serena1642 @VodafoneUK BT Mobile only charge for MMS outside of our allowance. Perhaps Vodafone class emojis as MMS? Change provider but keep your number after checking your local signal coverage

• 
  Sara Venn (@Saralimback) reported 22 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Samantha Waddington (@samwadd) reported 24 minutes ago from Cinderford, England

  Absolutely fuming with @VodafoneUK having been forced to change our data plan, now one phone not getting data and will take 48 hours to fix! Have been lied to and completely messed about. #angry #fuming #notlookedafter #loyaltymeansnothing

• 
  Sara Venn (@Saralimback) reported 34 minutes ago from Chepstow, Wales

  Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

• 
  Adam Morrissey (@AdMorra) reported 40 minutes ago from Chepstow, Wales

  @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 1 minute ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  blu’sfreepalestine (@tyskjamie) reported 4 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  Kirstie Allsopp (@KirstieMAllsopp) reported 5 minutes ago

  Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

• 
  James S Taylor. (@LFCRhinos) reported 8 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  Jason (@btc8500) reported 8 minutes ago

  @VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪

• 
  Richard Kennedy (@RichardKennedy) reported 9 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Neutral Bystander (@NeutralB99631) reported 10 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Dean Jones (@dean_jones91) reported 11 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Stephen Noakes (@Slimo80) reported 12 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Hasan Ozgan (@HasanOzgan) reported 15 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone