Vodafone Outage in Marlborough, Wiltshire, England

@VodafoneUK **** that, probably charge me another £2

@VodafoneUK not working in my area. RG177EX

@VodafoneUK Your websites not working you don’t answer your phones

@VodafoneUK Ok if not I am going to cancel my contract

@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision

Still can’t call on my @VodafoneUK phone. I’m a carer and this has been going on since the 9th @Ofcom @MartinSLewis HELP

@VodafoneUK My texts haven’t worked all day so I’ve been on to technical support TOBY!! Keeps hanging up and informing me text sent to advise what to do 😳 I CANT receive texts!!!!! 😡

Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail

@VodafoneUK So you turned the damn mast on have you, finally.

Cannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Hi @Beer52HQ trying to cancel after taking up a promotion from @VodafoneUK , no answer on your phone line, no reply to email, no reply to dm on here. The terms said I could cancel on my online account but there’s no option to cancel just a phone number which you don’t answer

Customer service of @VodafoneUK are a joke 😅

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@VodafoneUK gives a text offering super fast broadband with higher speeds then I get or money off. Think it may be a slight infrastructure upgrade by @WeAreOpenreach before they can offer that In the countryside. So never will happen unless they like to offer it 4 free.

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneUK @CabinOrange Please acknowledge an issue. Internet has failed. I am connected to the Warrington exchange. For the record, yes I've tried all the simple troubleshooting items on your support webpage.

@VodafoneUK I've been having problems with both my signal and internet for the last three days, do you know when this will be resolved

now trying the chat service offered by @VodafoneUK but they are having "technical problems"

@VodafoneUK Just want a PAC code and the fact it’s taking 2 hours to get through on the phone to your customer service team just sums up why.

@VodafoneUK wtf is going on with your call centres? 45 minute wait and still using the excuse of Covid, 8 months later. All lies as a lot of your staff work from home anyway

@VodafoneUK Da4 - Attempt 4. 45 minutes using online chat to get to contact Tech Help. What was this 'closer look' you promised?

@VodafoneUK It's all sorted now! Scared me as I fork from home and cut a customer off 😫 Thanks for the update Jack 🎉🥂

@VodafoneUK this has got to be the worst experience ive had with your company

@VodafoneUK As always - these polite prompt responses are just PR. In reality nothing happens. VF support used to call back to see if the problem had been resolved. There used to be a text questionnaire to check that you were happy. None of this anymore. After 18 years will switch in 2021.

@VodafoneUK Hello. My broadband has just gone off in Norwich. Is this an issue you are aware of? I see two other people are having issues but they are in Somerset... national outage?