Vodafone Outage in Lanark, Scotland

@VodafoneUK Not the Vodafone app , apps in general. Turns out they were all down.

@VodafoneUK another 57min on with your agent and another agent saying "my bad my mistake" I've wasted so much time heading to a store to cancel it's worth the 50mile drive but I'm going to tweet the recorded calls #worst customer service

@VodafoneUK no response despite being told 24 hour turn around on Tuesday #awful customer service #awfulcustomerservice

@TechEm_ @VodafoneUK They could have but instead suggested @EE however they have yet to unlock my phone from their network, crafty buggers

@TechEm_ @VodafoneUK My phone is locked and they can’t unlock it so I can’t join another network. I need to wait 2-3 days....about the same time it will take to fully terminate my contract and open me up to another. Where’s the compensation? All you get is a sorry that fixes nothing.

@TechEm_ @VodafoneUK I waited 22 hours last DM....not worth the service tbh

@VodafoneUK The amount of time I spent today to get my online account updated and also promised something was fixed and it wasn’t just the inconvenience of service

@VodafoneUK 7 hours is a full working day I am cancelling my 3 contacts now don’t have time for poor customer service

@VodafoneUK Yeah please improve your customer service or lack off 7 hours I have spent today chatting and issue still not resolved

@VodafoneUK I would just like to say this company is an absolute disgrace. It has charge me £260 worth of data which was never used abroad. Horrific company to say the least.

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @narendramodi @PMOIndia I am doing cust care follow up since 5 months but same reply "we r continuously trying to improve network" and nothing happened. I don't know on what basis you prove that Vodafone is fastest network provider. Shame on you. You are just grabbing our money @VodafoneGroup @PMOIndia

@VodafoneUK can we just have the Freaking service back trying to get hold of someone .... C****

@AsifChoudry @SkyHelpTeam @bt_uk @plusnethelp @VodafoneUK @TalkTalk I know it gets stick, but if you have Virgin in the area the wifi connection speed is phenomenal. 4 people in my house and no less than 9 phones/tablets/tvs/devices in use and no issues whatsoever. And I've always found their customer service brilliant.

@VodafoneUK your website is a ******* joke, as is your customer service

@VodafoneUK It's been an hour since someone from Vodafone asked me to DM them. Apart from confirming my details I have heard nothing. This is shocking service. Can't wait to move company when my contract expires.

@virginmedia And again. Saturday night with friends and family. Can’t stream a film. If your services worked then I would get in touch with your phone 150. Good job @VodafoneUK deliver a better consistent mobile service.

@VodafoneUK rubbish customer service. Can't even get through. Waited over 25 minutes before to get through and was cut off. Already waiting 10 minutes second time round.

@VodafoneUK Haha thank you Rasheed I appreciate it. Currently on chat with Kamal at the minute - just difficult as a friend was setup next door without issue and I have had problems one after the other but that's just how it goes sadly!

@VodafoneUK since your data went down a few days ago, I am still not getting any data when I am out, I am getting service but can’t use my data. What should I do.

@VodafoneUK broadband down for 3 days now - what is going on