Vodafone Outage in Lanark, Scotland

@VodafoneUK help! Trying to order @joeandseph #verymerewards just now and it won't work. No Belgian chocolate flavour on the site to choose and won't let me proceed to checkout! 😭😭😭

Email from @VodafoneUK about bills increasing.. I wouldn't mind but I pay for 5G already but there is no 5G coverage in my area, the customer service is awful & the signal is terrible most of the time. Can't wait until my contract ends.

@VodafoneUK Hi there, it's now showing on the automated service that there is the overdue amount. As I mentioned I cannot pay anything until Tuesday.

Actually need to say publicly that @VodafoneUK are the biggest rip off/most unhelpful customer service ever

@VodafoneUK customer service for your company is a joke honestly

@VodafoneUK Not the Vodafone app , apps in general. Turns out they were all down.

@VodafoneUK another 57min on with your agent and another agent saying "my bad my mistake" I've wasted so much time heading to a store to cancel it's worth the 50mile drive but I'm going to tweet the recorded calls #worst customer service

@VodafoneUK no response despite being told 24 hour turn around on Tuesday #awful customer service #awfulcustomerservice

@TechEm_ @VodafoneUK They could have but instead suggested @EE however they have yet to unlock my phone from their network, crafty buggers

@TechEm_ @VodafoneUK My phone is locked and they can’t unlock it so I can’t join another network. I need to wait 2-3 days....about the same time it will take to fully terminate my contract and open me up to another. Where’s the compensation? All you get is a sorry that fixes nothing.

@TechEm_ @VodafoneUK I waited 22 hours last DM....not worth the service tbh

@VodafoneUK The amount of time I spent today to get my online account updated and also promised something was fixed and it wasn’t just the inconvenience of service

@VodafoneUK 7 hours is a full working day I am cancelling my 3 contacts now don’t have time for poor customer service

@VodafoneUK Yeah please improve your customer service or lack off 7 hours I have spent today chatting and issue still not resolved

@VodafoneUK I would just like to say this company is an absolute disgrace. It has charge me £260 worth of data which was never used abroad. Horrific company to say the least.

@VodafoneUK why is none of my apps on my phone working on mobile data but works on WIFI been like this for about 3 months now its starting to piss me off #help

@VodafoneUK just spent 5 weeks trying to get the imbeciles at vodauseless to repair my 5 month old iPhone 11 have called over 10 times and still no resolution there auto play tells you to go to one of their stores !!! Great way to treat a customer of over 20 years !!!!

@alcairns @VodafoneUK thanks for the update, yeah seems to be after 10pm also having problems with the vodafone broadband, lets see what vodafone come back.with

@CalvinC74417670 @VodafoneUK I have the same issue with Vodafone in Todmorden area, from 10pm

@VodafoneUK hello could you confirm if the broadband network is down in the area of todmorden

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

Leaving a 72 year old woman during the Covid crisis without a phone simply because she moved to another company you locked her phone and won’t help her can you help @Ofcom @VodafoneUK @piersmorgan

@VodafoneUK I'm not sure if I've incurred some additional costs somehow , I wish to time this down

@VodafoneUK help.. I have no signal on my phone.. Can someone contact me please.. Thank you..

@VodafoneUK ..Gu29 area...WiFi problems all weekend and today... your phone signal is rubbish as well. have to sit in garden to get data. Disappointed ..the amount I pay each month.please sort it .