Vodafone outages and service status in Motherwell, Scotland

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Motherwell, Scotland

The most recent Vodafone outage reports came from the following cities: Glasgow.

City	Problem Type	Report Time
Glasgow	Internet	7 days ago
Glasgow	Internet	14 days ago
Glasgow	Internet	1 month ago
Glasgow	Internet	3 months ago
Glasgow	Internet	3 months ago
Glasgow	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

• 
  Jake (@Jakey0_0) reported 1 minute ago from Glasgow, Scotland

  @_supersoaked @StopFundingHate @jezkemp @VodafoneUK @spectator I'm also with Vodafone & wasn't aware of this. Will have to reconsider my choice of network when my contract renews!

• 
  Louise J Annan (@ljannan) reported 3 minutes ago from Glasgow, Scotland

  @tinbum @VodafoneUK This is the 4th day of trying to get a response from the customer service team. Something has gone really wrong with a communications company that refuses to communicate!!!

• 
  Susan McAneney (@SusanEMcAneney) reported 5 minutes ago from Cambuslang, Scotland

  @DPDgroup_news I'm waiting on a parcel. 1st time you sent back to @VodafoneUK as it was broken, you've now delivered 2nd time to a neighbour, no card put through door and we can't find neighbour matching name. Please discuss... this parcel is required for tomorrow

• 
  danclyro_DBD (@danclyro_DBD) reported 6 minutes ago from Glasgow, Scotland

  I'm about to lose my mind with @VodafoneUK Been trying to pay a bill that's overdue but legit can't pay cause their site keeps crashing, their automated phoning crashes and when put through to an actual person the audio quality is so bad that I genuinely can't hear them.

• 
  Craig (@craigyz1981) reported 7 minutes ago from Glasgow, Scotland

  @VodafoneUK I’ve noticed after switching from my contract to a SIM Only that my signal quality has markedly decreased - is there a reason for this?

• 
  captain pirate (@miltonfox6141) reported 9 minutes ago from Glasgow, Scotland

  Is there a worse company for customer service than @VodafoneUK honestly totally hopeless

• 
  Neal Morrison (@carluke21) reported 9 minutes ago from Carluke, Scotland

  @VodafoneUK Hi there, it's now showing on the automated service that there is the overdue amount. As I mentioned I cannot pay anything until Tuesday.

• 
  Charles (@cdoolan78) reported 10 minutes ago from Kirkintilloch, Scotland

  @VodafoneUK hi is the broadband down in the G65 area as my friend has no internet

• 
  derek mcintosh (@deeko77) reported 14 minutes ago from Glasgow, Scotland

  @VodafoneUK honestly guys if you are thinking of taking out broadband with this company then hell ******* no. Iv literally been on the phone numerous times since 11am and on hold most of the day. Shocking customer service. And before anyone states about the current circumstances

• 
  Ellie Gomersall #Ellie4NUS 💜💛 (@elliebgomersall) reported 14 minutes ago from Glasgow, Scotland

  @VodafoneUK can you help? Engineers came to install my broadband on Friday but weren't able to for tech reasons. I was told someone would be in touch to update me within 48hrs. Still waiting. Tried phoning but been on hold for over an hour. So I'm still without internet 😭😭

• 
  Alastair McIntosh (@alastairmci) reported 16 minutes ago from Glasgow, Scotland

  @VodafoneUK Ah, thank you Asma. I didn’t know you had a spam reporting service. I’ll note that number. 🙏🏼

• 
  Gemma (@PopxHeart) reported 20 minutes ago from Uddingston, Scotland

  @VodafoneUK help! Trying to order @joeandseph #verymerewards just now and it won't work. No Belgian chocolate flavour on the site to choose and won't let me proceed to checkout! 😭😭😭

• 
  Kerry McLaughlan Photography 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KerryMcL_Photo) reported 21 minutes ago from Cambuslang, Scotland

  @GeorgeMonbiot @VodafoneUK I worked in a call centre for a 🏴󠁧󠁢󠁳󠁣󠁴󠁿 energy company, and we were encouraged to treat people with hostility if they were refusing to pay. We were discouraged from solving problems like this. Customer service for big companies is toxic. I am so sorry for your loss and trouble.

• 
  Clare ⚯͛ (@WillowsCrayon) reported 25 minutes ago from East Kilbride, Scotland

  @VodafoneUK hi can you help please. I have received a letter detailing a new phone contract using my name and address but I did not set this up. Unsure if letter is a fake or whether someone is using my details and/or bank details.

• 
  Gillian Cruden Kelly (@gilkes1975) reported 25 minutes ago from Bishopbriggs, Scotland

  @VodafoneUK I am having a real problem getting through to you and need help from a human not a robot

• 
  Louise J Annan (@ljannan) reported 28 minutes ago from Cambuslang, Scotland

  @tinbum @VodafoneUK The customer services team terrible. I’ve been trying to get a response for the past 3 days!!!!

• 
  Lesley-Anne (@Le5ley_Anne) reported 30 minutes ago from Glasgow, Scotland

  Most companies are happy to offer help in this awful time of need but no, not @VodafoneUK couldn’t give a damn if you’ve had to close your business and no income at all.... as long as you pay your bill! 😡 Defo won’t be having any more of my custom that’s for sure! #Vodafone

• 
  ItPG (@ItSteben) reported 47 minutes ago from Glasgow, Scotland

  .@VodafoneUK's complete disregard for customer service & data is the reason I won't recommend them to anyone. It took them 4 months to cancel my contract despite being completed. Now those 4 months have backed up and my information has been passed onto some vulture debt company

• 
  Ellie Gomersall 🍉 (@elliebgomersall) reported 48 minutes ago from Glasgow, Scotland

  Since March I've spent more than 11 hours of my life on the phone to their customer services, I've had to spend £100s on mobile data, it's literally impossible to properly function in 2022 without broadband. It's been 118 days - @VodafoneUK when will you finally fix this?

• 
  mary (@maryn1971) reported 54 minutes ago from Glasgow, Scotland

  @Lisa1973LUFC @RosemaryStewar1 @cntraveller @VodafoneUK Now u have put me in the mood, we were thinking about giving it a miss or going to durban and driving down to cape town but now i want to go straight to cape town and stay there

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Ramella (@ramella_jay) reported 7 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  Mock the Left (@realmocktheleft) reported 8 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  SendCake Films (@SendCakeFilms) reported 12 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Quentin Stephens (@Quentin_Stephen) reported 15 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Liam (@MancunianCaviar) reported 15 minutes ago

  Hey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?

• 
  Amy Darcy (@darc69730) reported 15 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 16 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported 16 minutes ago

  If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace

• 
  Mike Wood (@mikewooduk) reported 16 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...