Vodafone outages and service status in Diss, England

Problems in the last 24 hours in Diss, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Diss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

• 
  Chris (@Tuliptouch1) reported 3 minutes ago from Tacolneston, England

  @VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.

• 
  Penny Lindop (@pennylindop) reported 8 minutes ago from Garboldisham, England

  Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

• 
  Chris (@Tuliptouch1) reported 13 minutes ago from Tacolneston, England

  @VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.

• 
  Rob Ward (@Pobster88) reported 17 minutes ago from Woolpit, England

  @YourSSE Boom!! I joined today. I thought it was Monday. What a fantastic service so far! No cutting off, no having to constantly switch between Wi-fi and 3/4G because the routers having a moment and double the speed of my previous supplier! Sorry @VodafoneUK but these guys kick ass!

• 
  Jenny Holmes (@jennymeadow) reported 25 minutes ago from Framlingham, England

  @VodafoneUK I would never have tried to switch to you from o2 had I known it would be this much hassle! I now have no phone at all!

• 
  Debbie de Spon (@de_spon) reported 29 minutes ago from Ashwellthorpe, England

  @VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.

• 
  Rob Ward (@Pobster88) reported 36 minutes ago from Woolpit, England

  Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

• 
  Penny Lindop (@pennylindop) reported 55 minutes ago from Garboldisham, England

  Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 2 minutes ago

  I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

• 
  Ceri Allman (@ceriallman3) reported 4 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  ck (@ck2012US) reported 4 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  stewart johnstone (@sdjohnstone) reported 7 minutes ago

  @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

• 
  Yoganandu Pottam (@yoganandu) reported 8 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Neutral Bystander (@NeutralB99631) reported 12 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 13 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Joan (@JoanyEmd) reported 16 minutes ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

• 
  FINGERSJOHN✌ (@jnafr) reported 21 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Bri Hammond (@big1481b) reported 28 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service