Vodafone Outage Report in Carrickfergus, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Vodafone
Vodafone is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I have phoned several times and called into your store and no one seems to be aware of this issue! What will ringing achieve? Can it be done over the phone? Thanks
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK home internet down again with no explaination what’s happening in BT23 is there an outage?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK hi lots of issues atm with Vodafone it’s been a week and still no box arriving to send my old iPhone back so I’m not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK I’ve already been to the ombudsman and had it investigated nothing can be done it’s a poor infrastructure according to vodafone I’m cancelling when the contract ends in December
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK Never mind it wasn’t the right website it was vodafone entertainment I needed to go to…
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK I appreciate that but when I phoned and called into the store no one was able to help so not sure what phoning again will achieve
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Nuala McAdams
(@nuala_hoop) reported
from
Belfast, Northern Ireland
@VodafoneUK After a week of calls to vodafone advisors and another 4 hours solid today my issue is still not resolved! Really poor customer service and cannot get anyone to help with my issue over moving address. Now possibly left with no internet upon moving...
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK That the maximum they could do was £40. I know it still something but it’s the principal of the matter. Was told something, got something completely different. It’s also very intermittent quality of broadband. After several years as customer I told them… 4/
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it
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Colin Bell
(@ColinBell2505) reported
from
Larne, Northern Ireland
@VodafoneUK could someone please contact me about my account. I have been unable to speak to an advisor and Tobi hasn't been able to help. Thanks
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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Weemartini
(@WeeMartini) reported
from
Belfast, Northern Ireland
@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?
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JuztGlenn
(@lfc_glenn) reported
from
Bangor, Northern Ireland
@VodafoneUK your customer service is terrible! #disgrace Ok when your selling things! #Useless
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK After it was activated, I rang and asked about the £5 a day loss of service credit that I was told on the phone. I was out of broadband for 16 days, all in all, which meant we went through a mountain of data for homework etc. I was then told…3/
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Edel Lambon
(@edel077) reported
from
Belfast, Northern Ireland
@VodafoneUK Over three hours on web chat and still no resolution! Constantly being passed to different departments! This is ridiculous and very ooor customer service
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Castlereagh, Northern Ireland
@VodafoneUK I don’t actually have a specific postcode as it was around the town centre of Newtownards, I’m now in dundonald outside Belfast and my speeds are now 100 mbps, seems your issue is specific to Newtownards your masts must have very poor traffic capacity in Newtownards
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK Hi I have thanks, any word about my network issues with yourselves? I’ve had no reply on DM after they did security a few days ago
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Munn
(@liamam27) reported
@VodafoneUK no broadband for 10+ days and no one knowing how to fix the issue…👌top service that.
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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Gary Novak
(@novakg11) reported
@O2 I have a new contract with you on a sim only deal. I received the sim card 3 days ago and I added the PAC code that @VodafoneUK provided me. I thought my number would have crossed over however, I'm still paying for Vodafone and the O2 sim. Please can you help?
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Dan
(@DanKavanagh05) reported
@VodafoneUK why’s my WiFi/broadband not working? It’s been 24 hours now nothings working
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Jonathan Burns $TITAN ****
(@JonathanPBurns) reported
@VodafoneUK I spoke to your upgrades team, who do you think was quoting me a higher price than what is shown on your website to be customers. And your link doesn't work.
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Richard Gascoigne
(@richgascoigne) reported
@VodafoneUK It is compatible. I simply can’t purchase it as the online service says there is a mis match on address. Can I dm
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Lisa Murphy
(@_lisamurphy) reported
@VodafoneUK I have done so, but apparently I’m on some obsolete business system with no solution! Let’s hope your clever people can somehow resolve this so I can pay you more money and get the service I seek.
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Emma Wils
(@em_ma5) reported
@VodafoneUK Website not working so went to live chat - Told them I had Vodafone advantage code. Said OK went through the options of SIM only deals with me. Then at the end of the conversation I was told that I couldn’t use the code over chat, I would need to go to the website 🙄
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Andy Myers 🎧
(@djandymyers) reported
Hi @VodafoneUK How easy is it to switch to an eSIM? I’m a pay monthly customer and am interested in trialing this out moving forward. Thanks