Vodafone Outage Report in Carrickfergus, Northern Ireland
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E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Nuala McAdams
(@nuala_hoop) reported
from
Belfast, Northern Ireland
@VodafoneUK After a week of calls to vodafone advisors and another 4 hours solid today my issue is still not resolved! Really poor customer service and cannot get anyone to help with my issue over moving address. Now possibly left with no internet upon moving...
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it
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JuztGlenn
(@lfc_glenn) reported
from
Bangor, Northern Ireland
@VodafoneUK your customer service is terrible! #disgrace Ok when your selling things! #Useless
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@VodafoneUK any reason my signals never over 2 bars recently I’ve had people saying they haven’t been able to get hold of me ect
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK hi lots of issues atm with Vodafone it’s been a week and still no box arriving to send my old iPhone back so I’m not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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Richard Topping
(@LionelRichT91) reported
from
Belfast, Northern Ireland
@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK This happened last time too @CostaCoffee should be barred from veryme rewards unless it's an offer available for the entire United Kingdom including NI, I'm a paying customer like anyone else I can just take my business elsewhere if they'll discriminate because of location
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Castlereagh, Northern Ireland
@VodafoneUK I don’t actually have a specific postcode as it was around the town centre of Newtownards, I’m now in dundonald outside Belfast and my speeds are now 100 mbps, seems your issue is specific to Newtownards your masts must have very poor traffic capacity in Newtownards
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@VodafoneUK your coverage in and around #RoyalBelfastChildrensHospitalforSickChildren is really bad. At best it’s one bar before the signal continually dies.
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK That the maximum they could do was £40. I know it still something but it’s the principal of the matter. Was told something, got something completely different. It’s also very intermittent quality of broadband. After several years as customer I told them… 4/
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Paul S Ell
(@paulsell) reported
from
Belfast, Northern Ireland
@VodafoneUK has overcharged me on 10 of 12 broadband bills. Customer Service agree it’s their fault & owe me £98.50 in calls which should have been covered by an £8pm inclusive pack randomly repeatedly cancelled by them. Refund refused & £16 offered after 4 hours on phone. Avoid!
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David Hagan
(@MvK_) reported
from
Castlereagh, Northern Ireland
@aboutdesserts @VodafoneUK Having the same issue here
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@VodafoneUK Hi, I raised a complaint on 07/10/2019 and was promised a call back from your complaints team. I still haven’t been called back and would like someone to call me like you promised.
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Gerard Lyttle
(@lyttlebelfast) reported
from
Newtownabbey, Northern Ireland
@VodafoneUK worst ever! Honestly from 1pm today no WiFi and guess what still no WiFi! Love telling their customers lies!!
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Mark
(@markomac311) reported
from
Belfast, Northern Ireland
@DisneyParis_EN this type of phone bill isn't acceptable after spending thousands to actually go on holiday. a premium rate number should have staff on hand to answer phones. absolutely gob smacked at this bill even without the phantom 4 hour call that never happened @VodafoneUK
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK Yes I know why I checked the fine print on your T&C's and I'm telling you now it's discrimination, just because they operate under Costa Ireland doesn't mean you can just exclude any customers from NI to enter, I'm in the UK it's not my problem how Costa operate 😡😡😡
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK home internet down again with no explaination what’s happening in BT23 is there an outage?
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gjm
(@Teefo1999) reported
from
Belfast, Northern Ireland
I wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
@MartinSLewis @itvMLshow @VodafoneUK After it was activated, I rang and asked about the £5 a day loss of service credit that I was told on the phone. I was out of broadband for 16 days, all in all, which meant we went through a mountain of data for homework etc. I was then told…3/
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Bearded Candlemakers
(@BeardedCandles) reported
from
Castlereagh, Northern Ireland
@vodafone @VodafoneUK can someone please get in touch. I am still being charged for a new phone that never arrived months ago and have had the worst customer service since. Genuinely unreal.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Virtute, but Christmas 🎄
(@VirtuteStreams) reported
My internet went down totally @VodafoneUK and I call the broadband technical team, get given a message that the office is closed and their opening hours are 8AM to 9PM Monday to Sunday and then the line hangs up. It's 8:14PM. What's going on?
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kirsty clifford
(@kirstyclifford4) reported
@VodafoneUK my internet is down is there an issue in my area? Po9
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Jane Bloy
(@yanksbunt) reported
@VodafoneUK 6 weeks without internet. Constant lies from customer services. At my whits end. I feel the Ombudsman needs to get involved because of misinformation and blatant lies told by your representatives
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Kevin Ferguson
(@KevinFerguson53) reported
@VodafoneUK No report of any issues so I reported my issue.
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krutin desai
(@desai_krutin) reported
Stop calling my 5 numbers for Bill payment numbers 6359729005 it's clear harrasment why are you create trouble for customers you are calling frequently it's clear harrasment @ViCustomerCare @VodafoneUK @VodafoneIdeaIN
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Mark Bodger
(@markbodger) reported
Huge thanks to Charlotte @VodafoneUK support After much struggling with call centre and DMs stepped in and resolved the issue with pre-paid SIM card which had unusual (low) usage patterns which others could not understand. Issue resolved and 88yr old mothers email working again
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Declan B
(@Declan_B94) reported
@VodafoneUK we have been with you for a few years and for the past few years since we signed up we had problems with our internet keep losing connection slowing down and we fed up the contract doesn't run out till next year cancell it without that penalty
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Gonzalo Fernandez
(@gonfva) reported
@VodafoneUK I'm trying to cancel my broadband by chat and it fails to load (multiple browsers). I also tried last night. Is there any issue?
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krutin desai
(@desai_krutin) reported
Stop calling my 5 numbers for Bill payment numbers 9909021973 it's harrasment why are you create trouble for customers you are calling frequently it's clear harrasment @ViCustomerCare @VodafoneUK @VodafoneIdeaIN
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GMNO1FAN 💙
(@GMNO1FAN) reported
@VodafoneUK any idea when our Internet will be back working, we keep being told in a telephone message problem in the area its been 2 days now, its needed for work CH41 8ED thanks.