Vodafone Outage Report in Broxburn, West Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Winchburgh, Edinburgh, Bathgate and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Paul Cain
(@Paul_Fledge) reported
from
Edinburgh, Scotland
@VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼
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Garry Stevenson
(@B16GAZ) reported
from
West Calder, Scotland
@VodafoneUK Please help! I contacted you last Friday evening raising concerns one of your colleagues cancel my direct debit without notifying me! I would get a call back in 24 hours. Unfortunately I have still not received a call and I am worried you are going to cut me off!
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Alison munro
(@AlisonAlimun62) reported
from
Edinburgh, Scotland
@VodafoneUK my partner is tearing his hair out with the absolutely shocking customer service. Just been on the phone for 45 mins and agent said she was taking her break now and will phone back later! I suspect not. So angry 😡
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Colin Ramsay
(@Coj1875) reported
from
Armadale, Scotland
@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Colin Ramsay
(@Coj1875) reported
from
Edinburgh, Scotland
@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
Hey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jude Bisset
(@judeannb02) reported
@VodafoneUK Aaaaaand still no broadband! Change of tack yesterday the elusive uncontactable team determined it was City Fibre’s issue! Oh no it wasn’t!! Back to the cycle of the uncontactable team dealing with it and another 3 day wait for them maybe to contact us! Appalling!!!
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AF
(@antfletcher) reported
@VodafoneUK your signal is shocking! Nothing but for 3G for two days… 👎
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Dean Turner
(@deanturneramen) reported
@VodafoneUK 11 days and counting to upgrade to unlimited data plan and still not resolved 🤬 keep getting told it’s being worked on at back office and will take 24 hours, That was last Friday. Shocking customer service.
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Chris Jones
(@HashtagChrisJ) reported
@VodafoneUK Hi Bethan, this is the kind of chat hell that made me leave Voda last year - I just sent the DM, then got told the virtual assistant couldn’t help, and no options appeared. It said it would contact a person to take over, and then crashed out. How about you DM me an email address?
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Apladgeman
(@Apladgeman1) reported
@VodafoneUK another day not working... Your chat completely Incompetent... Fancy actually reporting this issue to your IT teams to fix instead off fobbing customers off?
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Llamanade_
(@Llamanade_) reported
@VodafoneUK Hi I am a home broadband customer and I didn't have enough funds in my bank for the direct debit today just wondering when you will attempt to take this again account number 7058585839
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Neil Mc
(@G8merGuy) reported
@AhmedShelbaya @VodafoneUK @Wimbledon Thats nice bit how about stop ripping off vunerbale customers and start clsoing down accounts when they ask for it instead of Then billing them without sending out bills for nearly 1yr while in pandemic. Disgracfull company and ceo doesnt respond to company failings !
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Darren matthews
(@Darrenm33378749) reported
@VodafoneUK made a payment on Friday still says pending anyone else has have had a problem
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Will Goodwin
(@willgoodwin12) reported
@VodafoneUK Not Vodafone, promise to sort out issues but don’t issue reported 27th December 6 phone calls a visit to the store and 2 promised call backs! Nothing! Absolute terrible customer service. #Vodafone #CustomerService
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victoria webster
(@vickylwebster) reported
@VodafoneUK my broadband hasn’t worked since Thursday, I cannot get through by phone and was told on live chat they couldn’t help, I’d have to go on hold for 50mins to a different department refreshing everything 4 mins not to lose my place, help!!! Is this a joke!!!