Vodafone outages and service status in Broxburn, Scotland

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Broxburn, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh.

City	Problem Type	Report Time
Edinburgh	Internet	2 days ago
Edinburgh	Internet	2 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

• 
  Marco Di Vito (@MDivito81) reported 3 minutes ago from Kirkliston, Scotland

  @VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village

• 
  Aldo (@AGDun_162) reported 7 minutes ago from Edinburgh, Scotland

  @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

• 
  Michaela🎃Turner (@Michaela_v89) reported 18 minutes ago from Edinburgh, Scotland

  @VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯

• 
  H is for Harp (@HarpSilver) reported 18 minutes ago from Edinburgh, Scotland

  @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

• 
  Paul Watson (@Pwatson1989) reported 18 minutes ago from Blackburn, Scotland

  Yo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me

• 
  James Shields (@jamesshields51) reported 19 minutes ago from Mid Calder, Scotland

  @Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2

• 
  Julia 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (@Scotkraut) reported 20 minutes ago from Edinburgh, Scotland

  @VodafoneUK Thanks Ryan, as a Vodafone customer I am aware of that great offer, but I was wondering if there was something that could be offered to potential non Vodafone customers and/or non data customers. (We’re talking about senior citizens who might only have a basic mobile phone)

• 
  Rachael Santangelo (@Glam_Rach) reported 20 minutes ago from Edinburgh, Scotland

  @VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs

• 
  Brian Thomas (@brian6211) reported 26 minutes ago from Edinburgh, Scotland

  @VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming

• 
  Cloud Dance Festival (@clouddancefest) reported 26 minutes ago from Edinburgh, Scotland

  @VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣

• 
  David Sinclair (@Brickinoz2002) reported 26 minutes ago from Mid Calder, Scotland

  @VodafoneUK really getting annoyed with Vodafone’s inability to do a phone upgrade they are now saying they haven’t received our old phone when it was handed in to their store as they never sent out the pack for it I think I might need to move our whole family to EE at this rate

• 
  Demi Morton (@demimortonxx) reported 30 minutes ago from Edinburgh, Scotland

  @VodafoneUK are the worst company & their customer service is a joke😤😤

• 
  Brian Thomas (@brian6211) reported 31 minutes ago from Edinburgh, Scotland

  @corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted

• 
  Sam Pilgrim (@SamPilgrim12) reported 42 minutes ago from Bathgate, Scotland

  @VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless

• 
  George Bowers | Actor (@georgebowers888) reported 44 minutes ago from Edinburgh, Scotland

  @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

• 
  Rachael Santangelo (@Glam_Rach) reported 51 minutes ago from Edinburgh, Scotland

  @VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint

• 
  Brian Thomas (@brian6211) reported 51 minutes ago from Edinburgh, Scotland

  This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

• 
  Raza (@hassanrh) reported 53 minutes ago from Edinburgh, Scotland

  Hey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!

• 
  Carrie Rennie (@whatsupdoch) reported 58 minutes ago from Edinburgh, Scotland

  @VodafoneUK I would love to see ear pods for the iPhone as I’ve never had them and sick of getting tangled in the wires🤣 @pinkprincesskap

• 
  Joe Brock (@josephbrock) reported 59 minutes ago from Edinburgh, Scotland

  @VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alvin (@Alvin83605954) reported 5 minutes ago

  @Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK

• 
  reillypeedoff (@reillypeedoff) reported 6 minutes ago

  @VodafoneUK I have been on your service for nearly 40 years. My contract runs out in 6 months. My business uses your service ...we will be cancelling everything. People should pull away from this disgusting company. You have facilitated the invasion of Britain by providing the communication ability. #fuckvodafoneuk

• 
  mṽsh (@shikariunite) reported 9 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Or Sassur (@Orsassur2) reported 9 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Simon Danczuk (@SimonDanczuk) reported 10 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  Brian Moore (@BrianMooreAV) reported 12 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  FINGERSJOHN✌ (@jnafr) reported 15 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  roberitno (@roberitno26325) reported 16 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Chris Ross-Lewin (@crosslewin) reported 19 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Ry (@RyyyyRyyy) reported 21 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise