Vodafone Outage Report in Broxburn, West Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Bathgate and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Iain Walker
(@Iainwalker6) reported
from
Kincardine, Scotland
@VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Iain Walker
(@Iainwalker6) reported
from
Kincardine, Scotland
@VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Richardwhyt) reported
@VodafoneUK @UnaCottrell There must be an issue. I am in Cheshire and the wife has been down for over an entire day. I have run all the regular diagnostics I can do from my end with no results and the hub has both solid green lights , it’s connected to all devices fine through WiFi but no internet.
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Dvine🇨🇩
(@Dvine39996021) reported
Kmt, when you have to get on Twitter to figure out why @VodafoneUK network is bloody down!! I can't even send a text🥴😩
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kathribela
(@kathribela) reported
@VodafoneUK disappointing service by uour sales team..Wanted to move my number across from a different network and the sales team screwed up. Not only I lost my number I paid 10£ for waiting on the customer service line to sort your mess out.Issue still unresolved!! Unbelievable
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Jonathan Greig
(@Jonnogreig) reported
Do you ever answer the phone (191) @VodafoneUK ? You e sent a text saying that my @SpotifyUK will end in 10 days unless I pay an extra £9.99 a month! I’m under contract with entertainment till 13/01/22 so makes no sense! Appalling customer service!
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Rhi
(@Rhitweetx) reported
@VodafoneUK are a total joke. Trying to get through the automated system to query a bill and it sends you straight to the payment system. Like sorry you won’t help me till I pay you money I don’t owe?
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Graham
(@ricepuddin) reported
@VodafoneUK I imagine it's made your hold-time stats look very good, but are you tracking how many people have their calls ended by the bot before they've even spoken to someone? My guess is those stats look terrible. This is a classic case of optimising for the wrong thing.
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Harry Quilter-Pinner
(@harry_qp) reported
1/ So I had my phone stolen today while I was walking to see a friend. If you need to get me best to email or DM on here. Had very poor experience with @VodafoneUK whose staff were not sympathetic and just used it as an opportunity to make more money.
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Mark.Birdy
(@mark_birdy) reported
from
Hilton, England
@VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???
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Chris Woods
(@chris_woods) reported
Hi @VodafoneUK Are you planning to restore your service on the #londonunderground? I’ve been a loyal customer for over 20 years but this is a bit of a dealbreaker I’m afraid.
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James Bonner
(@bollybonner) reported
@VodafoneUK so three months without a phone and now you are trying to charge me?????I don't ******* think so. Already spoke to your "customer service" who admitted you ballsed up. What now??????