Vodafone Outage Report in Broxburn, West Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Paul Cain
(@Paul_Fledge) reported
from
Edinburgh, Scotland
@VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
Hey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Colin Ramsay
(@Coj1875) reported
from
Armadale, Scotland
@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Colin Ramsay
(@Coj1875) reported
from
Edinburgh, Scotland
@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Quick to jump on initial complaint and then as usual just do nothing
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Rick
(@Dulrj1974) reported
@VodafoneUK When you order a new iPhone you need to wait one month. Very poor company
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Kiki
(@Epic_Kirsty) reported
@VodafoneUK If you have so many great agents waiting to talk to me on live chat (according to your phone message) then let them, a paid human being ask me. In was first in queue twice, one to speak to Rachel, and once Taranjit, both cut me off as soon as they knew I was trying to cancel.
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EB
(@itsEl_Bess) reported
@VodafoneUK 56 minutes and they won’t let me raise the complaint about the fact that GDPR has been violated. I have witnesses to verify everything. Failed to send through email. Then put me on hold again.
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CARL MORGAN
(@CARLMOR52115713) reported
@VodafoneUK 4 days no b/band, no return calls rec'd, tech team / help line no help whatever! Your service is awful! And you're still charging me! 2nd time this year for your rubbish svc
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Rick
(@Dulrj1974) reported
@VodafoneUK When you upgrade your phone to a new one it said on it website two weeks to wait for new one to arrive. I’m still waiting and it’s been over 21 days. Very poor company.
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Nick Boyd
(@NickBoydScot) reported
@VodafoneUK why do you continuously cut customers off on help line? Impossible to speak to anyone
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EB
(@itsEl_Bess) reported
@BuffyIles @VodafoneUK I had the same from them. It’s a corrupt network.
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EB
(@itsEl_Bess) reported
@VodafoneUK @vodafonegroup do nothing to safeguard your data. They sell data to foreign countries and do nothing when you file nuisance calls. I was abused but one today. Enough is enough. Disgusting service
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Kiki
(@Epic_Kirsty) reported
@VodafoneUK If you have so many great agents waiting to talk to me on live chat (according to your phone message) then let them, a paid human, ask me my issue. In was first in queue twice, one to speak to Rachel, and once Taranjit, both cut me off as soon as they knew I was trying to cancel.