Vodafone outages and service status in Broxburn, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Broxburn, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Broxburn, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Phone | 2 months ago |
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Edinburgh
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Internet | 2 months ago |
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Edinburgh
|
Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣
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Colin Ramsay (@Coj1875) reported from Edinburgh, Scotland@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK I raise an issue with Vodafone advantage Thursday. I was told they would get back within 72 hrs. I'm just wondering If that includes weekends? Thanks
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I now can’t make phone calls OR use my data. Trying to speak to your complaints team is impossible. 5 days later and still no resolution or confidence that it will be fixed soon. Your network checker still shows everything being ‘good’. Come on Vodafone, sort it out!
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Colin Ramsay (@Coj1875) reported from Armadale, Scotland@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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Peter Pereira (@Peter_Pereira) reported from Edinburgh, Scotland@VodafoneUK @currys never contact me here but the I received a email where they are ready to cancel my contract but not read to correct it. Very sad that I have might have change my network too.
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK Hi Kev, in nearly 10 years of being a Voda customer, I’ve never been asked for this level of id before, and as there is no accompanying privacy policy or statement, Voda has no right to request any. And don’t use the thumbs up emoji when Voda has zero moral ground.
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Michaela Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK you took my phone over 2 weeks ago to do a battery refresh, sent it back after not doing anything, asked me to go in store to do it again was promised 4 days fix & that the holiday wouldn’t matter 7 days ago… now no one can tell me where it is! Help
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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CalHibs (@CLHibs) reported from Edinburgh, Scotland@VodafoneUK having huge data issues and getting no support from online chat or on 191. Any help at all?
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Paul Carnie (@paul_carnie) reported from Edinburgh, Scotland@VodafoneUK Thanks for the reply. Firstly can we have an indication on how long this issue will take to resolve? Also will I and many others be compensated for the downtime?
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
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PT (@Sharpshooter180) reported from Edinburgh, Scotland@VodafoneUK - Edinburgh shop poor service today, no help and would not use them again 😡
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Brian Thomas (@brian6211) reported from Edinburgh, ScotlandThis is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Stephen Honeyman (@sh0110b8995) reported from Edinburgh, Scotland@VodafoneUK I have been charged twice for the the same account. Can you please help me?
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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tt (@tonyfraser24) reported@VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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AM (@itsmeitsmeandy) reported@VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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Barrie Stimpson (@stimmo64) reportedHi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Jean McGeoch (@tweetyjeanie) reported@VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint