Vodafone Outage Report in Broxburn, West Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
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Vodafone Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Iain Walker
(@Iainwalker6) reported
from
Kincardine, Scotland
@VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Iain Walker
(@Iainwalker6) reported
from
Kincardine, Scotland
@VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus | next year is 2023
(@MarcusNawAh) reported
Never thought @VodafoneUK could get bad. Being told to ring numbers when got no signal, being transferred to a crap tone of teams, advisors not spelling things correctly, and it's just a joke, all to get an answer whether I got to pay a early termination fee due to signal issues.
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🄶🅄🅂🄱🄾
(@GusboOnTwitch) reported
Dear @VodafoneUK - if I'd designed your customer facing website, I'd have been fired. Honestly the worst user experience I've ever seen. For the record, I'm not a customer, was helping my mum out. But sort it out.
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@VodafoneUK Still no fibre after 7 days - promised resolution by @CityFibre at noon - nothing. 2 more hours on phone tonight. Person 19 spoken to tonight - reset router - nothing - put through to escalation- on hold for 1 hr - then cut off after team went home. Day 8 tomorrow
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Aadil Chowdhary
(@AadilChowdhary) reported
@VodafoneUK absolutely shocking service, you’ve cancelled my line alleging that another company asked to take it over (which I never requested) and are now saying I can’t reconnect as there isn’t a point available.. who will compensate me for my loss of internet?
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axeman
(@andgregor) reported
@VodafoneUK Third attempt to get a NUC after being assured by your support that it will 'work this time'. iPhone 7 purchased in 2017, I have the receipt. Kevin mugged me off to the 'script support' for two hours, have you lost my IMEI record and are no longer able to unlock ?
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Paul Judd
(@pj7857) reported
@VodafoneUK how difficult can it be to get a PAC code and leave a service provider? Damn near impossible when dealing with Vodafone!
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H
(@HelenVirtue) reported
@VodafoneUK shocking customer service!! 3 attempts, over 35 minutes, and still can’t speak to a helpful human!!
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Dewey
(@DeweyTheGooner) reported
@pompeyhedge @O2 @VodafoneUK Thanks. I don't use the tube very often though and o2s 5g coverage is pretty bad too. It's a 1month contract (o2s 1 month contracts are like £20+) so might try it for a month and see how I feel
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ed francis
(@pompeyhedge) reported
@DeweyTheGooner @O2 @VodafoneUK If you live in London you really don't want to move to Vodafone. No wifi on the tube and awful signal, with awful service to boot. Read review sites, they are shocking.
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Mx92229
(@martinsb406) reported
@VodafoneUK 38 days since I asked for a vat receipt and still waiting despite calls from complaints/directors office. Vodafone must be having some major it issues if they cannot meet a simple request