Vodafone Outage in Bridgend, Wales

@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

Can’t get service anywhere! What am I paying £49 a month for 😡😡😡😡 @VodafoneUK

@VodafoneUK Please don’t reply to this tweet saying “We are sorry to hear your having troubles, DM us and we can see what we can do”. If you really want to help, DM the number for an actual IT support team or Nick Jeffery.

I think the most draining part is the initial 40 minutes of every call, repeating my case and being told what to do when it clearly IS NOT WORKING. @VodafoneUK

Week 6 of my Apple Watch data plan still not working. I’ve rang @VodafoneUK on a weekly basis and have been told the same thing every time “It is a glitch on our system the issue has been reported and you will receive a phone call when it is fixed”. Still waiting for the call.

@VodafoneUK - after 3-months over billing and 4-hours trying to simply move a Vodaphone number to another account agreed 5th Feb - I give in - Shame 30-odd years of Vodaphone going down tube 👎

@VodafoneUK please can you help me. I am living in wales and haven’t made any money since lockdown. I am a Taxi driver and have had to isolate due to my vulnerable daughter. EE I am told are helping there customers can you help me.

@VodafoneUK Thanks Zara, I know that a significant number of residents have already raised/tried to raise this issue, but have had great difficulty in doing so - if you looked for the entire BT79 area that would be great, but if you need specific codes please let me know. Thanks.

@VodafoneUK I think that lockdown has gotten a little too much for my princess Luna Patricia, got the hang of social distancing! #VeryMeRewards #lockdowncat #Vodavirus

Seems I have been scammed by @VodafoneUK and @UK_Awin who promised a £100 Amazon gift card. Didn't receive and am unable to email the company as my email address is blocked - how convenient. I have found several others with the same issue. Might be time for trading standards.

@VodafoneUK Take them 6 months connect on your network

@VodafoneUK your gigacube is a pile of crap I've never known a router drop out 10 times in a day at least 2 resets a day and I'm paying 50 quid a month for the pleasure