Vodafone outages and service status in Alexandria, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
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Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland@VodafoneUK Worst Broadband service I have ever experienced. Was supposed to be activated on the 14th of Dec. Cancelled, then 23rd, then 29th then, pushed to the 5th of January, then the 6th, then one agent is telling me it will be the 7th whilst my partner is being told 12th.
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Brendan Traynor 🏴🇮🇪 (@Billygamble) reported from Helensburgh, Scotland@VodafoneUK No thanks, my folks have just left you 'cause of your rubbish customer service , same reason I left 6 years ago. How you have any customers left is beyond me. #skodafone
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Karen 1McCoubry (@princesskazza24) reported from Paisley, Scotland@VodafoneUK just discovered the changes to the App. It is awful! Much preferred the original App. What gave you fine! 😕
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K a r l a (@Karla_McPhee) reported from Greenock, Scotland@VodafoneUK gets all this money from customers yet they have their system glitching and down constant... It’s rubbish! Sooner my contract is up the better!!
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J.Gilleece.Reggaeman I'm a 3.5% man (@Gandhiway) reported from Clydebank, Scotland@DavidDavisMP @VodafoneUK That's what inadequate regulations does pal. So hard cheese, you support cutting read tape.
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RTID🇬🇧 (@ScottSmcg10) reported from Clydebank, ScotlandWow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland[1] Lied to again from, they said on the 7th that am engineer was 100% booked to come out today, and now just got off a call from vodafone saying that a booking was never made. My advice would be to 100% avoid Vodafone services @VodafoneUK @Ofcom
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Chunky but funky (@AlexanderBc1994) reported from Linwood, Scotland@VodafoneUk have went round in circles for 3 month and now they can’t seem to fix my phone so they are just ignoring the messages now! Worst phone company ever!! shambles of a company! roll on may so i can leave them! #avoidvodafone #avoid #vodafone
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SARAH (@sarahntaylorrr) reported from Erskine, Scotland@VodafoneUK WORST SERVICE I HAVE EVER RECEIVED!!! Actually left in tears after waiting 40 mins to get through to VODAFONE AND THEY HANG UP ON ME!!!!!!
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@VodafoneUK @VodafoneUKdeals will you match a new customer offer that car phone warehouse are offering? Would rather go direct but if needs be then through a third party will have to do. Thanks very much.
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Iain (@_Khelan__) reported from Paisley, ScotlandLooks like my @VodafoneUK broadband's still down. I can't even get into the service checker to see if there's any updates on when it's going to be fixed.
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Paul Cochrane C.B.A. (@mrdissent) reported from Paisley, Scotland@WhiskySeller @VodafoneUK I’ve found their online help to be better.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@VodafoneUK Billy Connolly. Whenever I felt down I’d call him for a chat. I’d maybe need the Tena Lady though.
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K A R L A (@Karla_McPhee) reported from Greenock, ScotlandJust paid £164 to my phone bill with @VodafoneUK and now they’ve disconnected one of my devices.. worst mobile nectwork ever man!!
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
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vicky hallan (@vicrfc) reported from Paisley, Scotland@VodafoneUK hi do yous just not answer the phone when people want to cancel account
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Chromatonino 🏴🇮🇹 (@Cortina22_73) reported from Milngavie, Scotland@VodafoneUK I am confused as to why I’m being charged for upgrading when I was told I would get my new phone with no upgrade charge through the early upgrade promise? Your customer service agents couldn’t clarify this for me over the phone.
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john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK well after today with the terrible service from your company I will be looking to change my mobile service to another company
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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FILMCOLLECTOR16 (@filmcollector16) reported@NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!
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Carol Quayle (@CarolQuayl94328) reported@Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦