Vodafone outages and service status in Alexandria, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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Brendan Traynor 🏴🇮🇪 (@Billygamble) reported from Helensburgh, Scotland@VodafoneUK No thanks, my folks have just left you 'cause of your rubbish customer service , same reason I left 6 years ago. How you have any customers left is beyond me. #skodafone
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Claire Ferguson (@Fizatron) reported from Strathblane, Scotland@VodafoneUK Trying to sort an issue with broadband. It has now been over 5 months and not resolved. Meantime I am paying for a service which isn’t being used. I have had 2 calls to staff who have not got any idea how to resolve. One call took 2.5 hours.
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vicky hallan (@vicrfc) reported from Paisley, Scotland@VodafoneUK hi do yous just not answer the phone when people want to cancel account
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J.Gilleece.Reggaeman I'm a 3.5% man (@Gandhiway) reported from Clydebank, Scotland@DavidDavisMP @VodafoneUK That's what inadequate regulations does pal. So hard cheese, you support cutting read tape.
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K A R L A (@Karla_McPhee) reported from Greenock, ScotlandJust paid £164 to my phone bill with @VodafoneUK and now they’ve disconnected one of my devices.. worst mobile nectwork ever man!!
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
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Asim Ali (@AsimAli_1) reported from Dumbarton, ScotlandThe worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup
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A (@AAmcrawford72) reported from Alexandria, Scotland@VodafoneUK trying to log into my account today, my broadband continually drops. When I get in login asks me to reset each time. Completely frustrated
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Karen 1McCoubry (@princesskazza24) reported from Paisley, Scotland@VodafoneUK just discovered the changes to the App. It is awful! Much preferred the original App. What gave you fine! 😕
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland[1] Lied to again from, they said on the 7th that am engineer was 100% booked to come out today, and now just got off a call from vodafone saying that a booking was never made. My advice would be to 100% avoid Vodafone services @VodafoneUK @Ofcom
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Chromatonino 🏴🇮🇹 (@Cortina22_73) reported from Milngavie, Scotland@VodafoneUK I am confused as to why I’m being charged for upgrading when I was told I would get my new phone with no upgrade charge through the early upgrade promise? Your customer service agents couldn’t clarify this for me over the phone.
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
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RTID🇬🇧 (@ScottSmcg10) reported from Clydebank, ScotlandWow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬
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Claire B 🏴🇹🇳 (@C_bahri14216) reported from Renfrew, Scotland@VodafoneUK have also ignored my previous tweets..... clearly 14 years isn't appreciated as a valued customer then
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Paul Cochrane C.B.A. (@mrdissent) reported from Paisley, Scotland@WhiskySeller @VodafoneUK I’ve found their online help to be better.
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Dot Connolley (@dot2005) reported from Milngavie, ScotlandAfter sorting this problem out with @VodafoneUK back in June, and being reassured that everything had been ironed out, I am still being plagued by Zinc Company.
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Daniel (@danielcassidy67) reported from Johnstone, Scotland@stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.
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john2032 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
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K a r l a (@Karla_McPhee) reported from Greenock, Scotland@VodafoneUK gets all this money from customers yet they have their system glitching and down constant... It’s rubbish! Sooner my contract is up the better!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Brian Moore (@BrianMooreAV) reportedWhat exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.
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Robert (@Poots1Poots) reported@DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.
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Jane (@Jane82501718) reportedOh dear -it’s another stupid woman in charge @VodafoneUK
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James Notley (@jnot45679) reported@Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.
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Liz Berry (@Berryliz8) reportedIn desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕
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Mr Paul Newman (@MrPaulNewman) reportedIf I was a @VodafoneUK customer- I wouldn’t be as of today
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Mr T (@foodiskey83) reported@VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.
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Jacqui SmethurstTodd (@1977pandora) reportedShame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK
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BoB (@BoBaDobDobs) reported@VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger