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Vodafone outages and service status in Alexandria, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at Vodafone

Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • kcrooks71
    KC (@kcrooks71) reported from Greenock, Scotland

    @VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!

  • CarolePaton
    Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @VodafoneUK Billy Connolly. Whenever I felt down I’d call him for a chat. I’d maybe need the Tena Lady though.

  • Karla_McPhee
    K a r l a (@Karla_McPhee) reported from Greenock, Scotland

    @VodafoneUK gets all this money from customers yet they have their system glitching and down constant... It’s rubbish! Sooner my contract is up the better!!

  • AAmcrawford72
    A (@AAmcrawford72) reported from Alexandria, Scotland

    @VodafoneUK trying to log into my account today, my broadband continually drops. When I get in login asks me to reset each time. Completely frustrated

  • dot2005
    Dot Connolley (@dot2005) reported from Milngavie, Scotland

    After sorting this problem out with @VodafoneUK back in June, and being reassured that everything had been ironed out, I am still being plagued by Zinc Company.

  • Chef_Dave79
    David Smith (@Chef_Dave79) reported from Inchinnan, Scotland

    @VodafoneUK The deals aren’t the best. Let’s be honest here Vodafone hasn’t offered anything that’s making me feel like a valued customer. I don’t want to waste any more of my time with this company that’s not willing to put the customer first

  • Fizatron
    Claire Ferguson (@Fizatron) reported from Strathblane, Scotland

    @VodafoneUK Trying to sort an issue with broadband. It has now been over 5 months and not resolved. Meantime I am paying for a service which isn’t being used. I have had 2 calls to staff who have not got any idea how to resolve. One call took 2.5 hours.

  • Gandhiway
    J.Gilleece.Reggaeman I'm a 3.5% man (@Gandhiway) reported from Clydebank, Scotland

    @DavidDavisMP @VodafoneUK That's what inadequate regulations does pal. So hard cheese, you support cutting read tape.

  • nc_neil
    Neil Crawford (@nc_neil) reported from Renfrew, Scotland

    @VodafoneUK deplorable customer service regarding Apple Watch connectivity.

  • AsimAli_1
    Asim Ali (@AsimAli_1) reported from Dumbarton, Scotland

    The worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup

  • princesskazza24
    Karen 1McCoubry (@princesskazza24) reported from Paisley, Scotland

    @VodafoneUK just discovered the changes to the App. It is awful! Much preferred the original App. What gave you fine! 😕

  • BigRossM28
    Ross Menzies (@BigRossM28) reported from Renfrew, Scotland

    @VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone

  • Cortina22_73
    Chromatonino 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@Cortina22_73) reported from Milngavie, Scotland

    @VodafoneUK I am confused as to why I’m being charged for upgrading when I was told I would get my new phone with no upgrade charge through the early upgrade promise? Your customer service agents couldn’t clarify this for me over the phone.

  • johnwb2032
    john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @VodafoneUK well after today with the terrible service from your company I will be looking to change my mobile service to another company

  • C_bahri14216
    Claire B 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇹🇳 (@C_bahri14216) reported from Renfrew, Scotland

    @VodafoneUK have also ignored my previous tweets..... clearly 14 years isn't appreciated as a valued customer then

  • sarahntaylorrr
    SARAH (@sarahntaylorrr) reported from Erskine, Scotland

    @VodafoneUK WORST SERVICE I HAVE EVER RECEIVED!!! Actually left in tears after waiting 40 mins to get through to VODAFONE AND THEY HANG UP ON ME!!!!!!

  • johnwb2032
    john2032 (@johnwb2032) reported from Milngavie, Scotland

    @VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    Just got an email from @VodafoneUK saying they the most reliable network. Went downhill over last 18 months. Data hit and miss.

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Linwood, Scotland

    @VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!

  • vicrfc
    vicky hallan (@vicrfc) reported from Paisley, Scotland

    @VodafoneUK hi do yous just not answer the phone when people want to cancel account

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lottieeec
    Charlotte (@lottieeec) reported

    @VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.

  • gav_hadden
    Gav (@gav_hadden) reported

    Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

  • RaaBee195134
    B.A.T (@RaaBee195134) reported

    @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

  • chuxjohn
    John Gly (@chuxjohn) reported

    @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

  • CoolHandLuke_82
    Luke 🇬🇧 (@CoolHandLuke_82) reported

    @VodafoneUK @CityFibre No internet for 2 days, due to a pole down. I have repoted the incident but have had no updates on what’s happening. Can anyone look into this if a DM with more details is sent?

  • heyDEVNARAYAN
    DEV NARAYAN (@heyDEVNARAYAN) reported

    @VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

  • DocThomson
    Richard Thomson (@DocThomson) reported

    @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • richforlife66
    RICHFORLIFE1980 (@richforlife66) reported

    @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.