Vodafone outages and service status in Alexandria, Scotland
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Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Jamye Lee Walker (@weejaylee) reported from Skelmorlie, Scotland@VodafoneUK is the amount the cancel my account the same as the amount to upgrade early?
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Karen 1McCoubry (@princesskazza24) reported from Paisley, Scotland@VodafoneUK just discovered the changes to the App. It is awful! Much preferred the original App. What gave you fine! 😕
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland@VodafoneUK Worst Broadband service I have ever experienced. Was supposed to be activated on the 14th of Dec. Cancelled, then 23rd, then 29th then, pushed to the 5th of January, then the 6th, then one agent is telling me it will be the 7th whilst my partner is being told 12th.
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Daniel (@danielcassidy67) reported from Johnstone, Scotland@stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.
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john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK well after today with the terrible service from your company I will be looking to change my mobile service to another company
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Chromatonino 🏴🇮🇹 (@Cortina22_73) reported from Milngavie, Scotland@VodafoneUK I am confused as to why I’m being charged for upgrading when I was told I would get my new phone with no upgrade charge through the early upgrade promise? Your customer service agents couldn’t clarify this for me over the phone.
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Dot Connolley (@dot2005) reported from Milngavie, ScotlandAfter sorting this problem out with @VodafoneUK back in June, and being reassured that everything had been ironed out, I am still being plagued by Zinc Company.
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RTID🇬🇧 (@ScottSmcg10) reported from Clydebank, ScotlandWow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬
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Neil Crawford (@nc_neil) reported from Renfrew, Scotland@VodafoneUK deplorable customer service regarding Apple Watch connectivity.
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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Paul Cochrane C.B.A. (@mrdissent) reported from Paisley, Scotland@WhiskySeller @VodafoneUK I’ve found their online help to be better.
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandJust got an email from @VodafoneUK saying they the most reliable network. Went downhill over last 18 months. Data hit and miss.
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Brendan Traynor 🏴🇮🇪 (@Billygamble) reported from Helensburgh, Scotland@VodafoneUK No thanks, my folks have just left you 'cause of your rubbish customer service , same reason I left 6 years ago. How you have any customers left is beyond me. #skodafone
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Claire B 🏴🇹🇳 (@C_bahri14216) reported from Renfrew, Scotland@VodafoneUK have also ignored my previous tweets..... clearly 14 years isn't appreciated as a valued customer then
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Asim Ali (@AsimAli_1) reported from Dumbarton, ScotlandThe worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup
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Claire Ferguson (@Fizatron) reported from Strathblane, Scotland@VodafoneUK Trying to sort an issue with broadband. It has now been over 5 months and not resolved. Meantime I am paying for a service which isn’t being used. I have had 2 calls to staff who have not got any idea how to resolve. One call took 2.5 hours.
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john2032 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
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SARAH (@sarahntaylorrr) reported from Erskine, Scotland@VodafoneUK WORST SERVICE I HAVE EVER RECEIVED!!! Actually left in tears after waiting 40 mins to get through to VODAFONE AND THEY HANG UP ON ME!!!!!!
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Iain (@_Khelan__) reported from Paisley, ScotlandLooks like my @VodafoneUK broadband's still down. I can't even get into the service checker to see if there's any updates on when it's going to be fixed.
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Odette (@OdetteBougette) reported@VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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James Baker (@JBUKUC) reportedPower cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Daisy Büsel (@daisybusel) reportedHi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks
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Liam (@MancunianCaviar) reportedHey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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Slm Yldz (@selimgncr) reported@VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.