Vodafone outages and service status in Alexandria, Scotland
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Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Claire Ferguson (@Fizatron) reported from Strathblane, Scotland@VodafoneUK Trying to sort an issue with broadband. It has now been over 5 months and not resolved. Meantime I am paying for a service which isn’t being used. I have had 2 calls to staff who have not got any idea how to resolve. One call took 2.5 hours.
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vicky hallan (@vicrfc) reported from Paisley, Scotland@VodafoneUK hi do yous just not answer the phone when people want to cancel account
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Daniel (@danielcassidy67) reported from Johnstone, Scotland@stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.
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Dot Connolley (@dot2005) reported from Milngavie, ScotlandAfter sorting this problem out with @VodafoneUK back in June, and being reassured that everything had been ironed out, I am still being plagued by Zinc Company.
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Iain (@_Khelan__) reported from Paisley, ScotlandLooks like my @VodafoneUK broadband's still down. I can't even get into the service checker to see if there's any updates on when it's going to be fixed.
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A (@AAmcrawford72) reported from Alexandria, Scotland@VodafoneUK trying to log into my account today, my broadband continually drops. When I get in login asks me to reset each time. Completely frustrated
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland[1] Lied to again from, they said on the 7th that am engineer was 100% booked to come out today, and now just got off a call from vodafone saying that a booking was never made. My advice would be to 100% avoid Vodafone services @VodafoneUK @Ofcom
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandJust got an email from @VodafoneUK saying they the most reliable network. Went downhill over last 18 months. Data hit and miss.
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
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J.Gilleece.Reggaeman I'm a 3.5% man (@Gandhiway) reported from Clydebank, Scotland@DavidDavisMP @VodafoneUK That's what inadequate regulations does pal. So hard cheese, you support cutting read tape.
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Claire B 🏴🇹🇳 (@C_bahri14216) reported from Renfrew, Scotland@VodafoneUK have also ignored my previous tweets..... clearly 14 years isn't appreciated as a valued customer then
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Neil Crawford (@nc_neil) reported from Renfrew, Scotland@VodafoneUK deplorable customer service regarding Apple Watch connectivity.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@VodafoneUK @VodafoneUKdeals will you match a new customer offer that car phone warehouse are offering? Would rather go direct but if needs be then through a third party will have to do. Thanks very much.
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
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Asim Ali (@AsimAli_1) reported from Dumbarton, ScotlandThe worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland@VodafoneUK Worst Broadband service I have ever experienced. Was supposed to be activated on the 14th of Dec. Cancelled, then 23rd, then 29th then, pushed to the 5th of January, then the 6th, then one agent is telling me it will be the 7th whilst my partner is being told 12th.
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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SARAH (@sarahntaylorrr) reported from Erskine, Scotland@VodafoneUK WORST SERVICE I HAVE EVER RECEIVED!!! Actually left in tears after waiting 40 mins to get through to VODAFONE AND THEY HANG UP ON ME!!!!!!
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RTID🇬🇧 (@ScottSmcg10) reported from Clydebank, ScotlandWow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬
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john2032 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ceekay (@TheRealCeekay) reported@VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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Katherine Lockett (@KatherineLocke3) reported@VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”
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Manni (@MSG_112) reported@VodafoneUK broadband is down in Wv14 8nh. Is this an outage?
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Wail Zch (@WailZch) reported@VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.
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Euan Preston (@euanpreston) reported@VodafoneUK After a long call with Support triaging the problem (after I located the right number for them), they are sending a replacement Power Hub.
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gman (@gg41r) reportedSo much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.
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Vodafone Group (@VodafoneGroup) reported@Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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LaurenceMarks (@laurencemarks64) reportedThe @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..
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ME NO SLEEP 👀 (@1GLENN) reported@VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke