Vodafone outages and service status in Alexandria, Scotland
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Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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RTID🇬🇧 (@ScottSmcg10) reported from Clydebank, ScotlandWow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬
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john2032 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland@VodafoneUK Worst Broadband service I have ever experienced. Was supposed to be activated on the 14th of Dec. Cancelled, then 23rd, then 29th then, pushed to the 5th of January, then the 6th, then one agent is telling me it will be the 7th whilst my partner is being told 12th.
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
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Neil Crawford (@nc_neil) reported from Renfrew, Scotland@VodafoneUK deplorable customer service regarding Apple Watch connectivity.
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Asim Ali (@AsimAli_1) reported from Dumbarton, ScotlandThe worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup
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Chunky but funky (@AlexanderBc1994) reported from Linwood, Scotland@VodafoneUk have went round in circles for 3 month and now they can’t seem to fix my phone so they are just ignoring the messages now! Worst phone company ever!! shambles of a company! roll on may so i can leave them! #avoidvodafone #avoid #vodafone
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vicky hallan (@vicrfc) reported from Paisley, Scotland@VodafoneUK hi do yous just not answer the phone when people want to cancel account
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Jamye Lee Walker (@weejaylee) reported from Skelmorlie, Scotland@VodafoneUK is the amount the cancel my account the same as the amount to upgrade early?
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Paul Cochrane C.B.A. (@mrdissent) reported from Paisley, Scotland@WhiskySeller @VodafoneUK I’ve found their online help to be better.
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Chromatonino 🏴🇮🇹 (@Cortina22_73) reported from Milngavie, Scotland@VodafoneUK I am confused as to why I’m being charged for upgrading when I was told I would get my new phone with no upgrade charge through the early upgrade promise? Your customer service agents couldn’t clarify this for me over the phone.
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Daniel (@danielcassidy67) reported from Johnstone, Scotland@stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.
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David Smith (@Chef_Dave79) reported from Inchinnan, Scotland@VodafoneUK The deals aren’t the best. Let’s be honest here Vodafone hasn’t offered anything that’s making me feel like a valued customer. I don’t want to waste any more of my time with this company that’s not willing to put the customer first
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Claire Ferguson (@Fizatron) reported from Strathblane, Scotland@VodafoneUK Trying to sort an issue with broadband. It has now been over 5 months and not resolved. Meantime I am paying for a service which isn’t being used. I have had 2 calls to staff who have not got any idea how to resolve. One call took 2.5 hours.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@VodafoneUK Billy Connolly. Whenever I felt down I’d call him for a chat. I’d maybe need the Tena Lady though.
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J.Gilleece.Reggaeman I'm a 3.5% man (@Gandhiway) reported from Clydebank, Scotland@DavidDavisMP @VodafoneUK That's what inadequate regulations does pal. So hard cheese, you support cutting read tape.
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K a r l a (@Karla_McPhee) reported from Greenock, Scotland@VodafoneUK gets all this money from customers yet they have their system glitching and down constant... It’s rubbish! Sooner my contract is up the better!!
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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Zach Blaikie (@ZachBlaikie) reported from Paisley, Scotland[1] Lied to again from, they said on the 7th that am engineer was 100% booked to come out today, and now just got off a call from vodafone saying that a booking was never made. My advice would be to 100% avoid Vodafone services @VodafoneUK @Ofcom
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported@antonycotton @VodafoneUK Worst experience ever.
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lizrichards24 (@SonyRichards4) reported@VodafoneUK Please can you help with a query?
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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COASTER ADDICT (@COASTERADDICTWH) reported@OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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🏴🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported@Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy
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✮ (@Jaammyyyyyyyy) reported@VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet
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James Baker (@JBUKUC) reportedPower cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!