Vodafone

Vodafone Outage Report in City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City and County of Swansea, Wales 02/20/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_hurdwell Andrew Hurdwell (@andrew_hurdwell) reported

    @VodafoneUK 6 phone calls later and still no further forward, lots of empty promises to call back but they never happen. Sadly Vodafone doesn't understand that customer service is key.

  • furylust Theshineshineshy (@furylust) reported

    @VodafoneUK 5G in china is almost free, why the UK network company still sell it like diamond?does 5G is really rare in UK? or coverage is very undeveloped? why i cannot get 15 pound tariff with 5G signal? must pay 30 pound a month?

  • Gallaghe9Alison Alison Gallagher (@Gallaghe9Alison) reported

    @VodafoneUK 2 hours of my life I won’t get back. Seriously appalling customer service.

  • ItsShivSharma nisha sharma (@ItsShivSharma) reported

    @VodafoneUK I have never received such appalling customer service in my life. After continuously being patient with each and every advisor I speak to, I finally lose my patience and ask to speak to a manager and the manager refused to speak to me! #poorcustomerservice

  • Gallaghe9Alison Alison Gallagher (@Gallaghe9Alison) reported

    @VodafoneUK decided to try upgrading online this year as it takes so long and you have no proof of what telephone advisors tell you. Waited 40 minutes in the online queue, explained issue and was then put back to the end of the queue again. Really poor every time, I can’t bear it

  • PinkAppleJamArt PinkSpoopleJam's Art 🐙 Laura Watton (@PinkAppleJamArt) reported

    Hi @VodafoneUK can you send me a chat link to help get a SIM issue checked please?

  • Redno5 Colin Dilworth (@Redno5) reported

    @VodafoneUK yet again your online customer support finds new levels of incompetence and disappointment

  • StaffieCwtches RR (@StaffieCwtches) reported

    @VodafoneUK seeing as your tech team and four different advisers are unable to help me please take this as confirmation of contract cancellation WITHOUT FEE and direct debit is now also cancelled. I will be taking this further with trading standards.

  • wing1791 Greg (@wing1791) reported

    @VodafoneUK It’s nearly impossible to get through to anyone to cancel on that number, in a world of tech it should be as easy as going online and cancelling #lies #untrustworthybrand

  • MarcJones_83 Marc Jones (@MarcJones_83) reported

    @VodafoneUK I can tell you what I don’t love…@VodafoneUK absolute rubbish customer service #avoid this rubbish network people. They advertise good signal then don’t deliver