Vodafone outages and service status in City and County of Swansea, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around City and County of Swansea, including 0 direct reports.
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Problems in the last 24 hours in City and County of Swansea, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near City and County of Swansea, Wales
Latest outage, problems and issue reports in City and County of Swansea and nearby locations:
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Mike Prosser (@prosser_1984) reported from Pontardawe, WalesThanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, WalesHas @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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Angharad Stenner (@SproutStenner) reported from Swansea, WalesCustomer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit
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Ben Harris (@Bentholyptus) reported from Swansea, Wales@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Kevin Child (@KevDocChild) reported from Swansea, Wales@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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David (@damaje73) reported from Swansea, Wales@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, WalesCome on @VodafoneUK when will service be back to normal on Gower? 😡
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Mr E (@SimEllett) reported from Llanelli, Wales@VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.
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Sarah Michael (@sarbearmichael) reported from Dunvant, WalesFinally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Charlotte Cymru 🏴 (@Charlotte_Cymru) reported from Swansea, Wales@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales@VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Berry (@michael91510009) reportedSeems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?
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Wail Zch (@WailZch) reported@VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.
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Jade Nomura (@Jade_Nomura) reported@EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK
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DMikeyD (@mikeybhoy01) reportedOrdered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.
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M S Randhawa (@Onefatjatt) reported@VodafoneUK completely shocking service. Please @O2 can you help me as Vodafone does not seem to understand
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Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported@VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.
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Euan Preston (@euanpreston) reported@VodafoneUK Had an experience that you for you to feed back to the correct team: New Business Broadband customer. Received Power Hub. Sticker and wifi card have incorrect details. Also the Support tel no supplied in the Quick Start Guide is wrong. It's missing a 3.
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JMF1498 (@JMF1498) reported@VodafoneUK Unbelievable service, nowhere near our guaranteed download speed and a modern that refuses to let us use a ethernet cable.
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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stop the war (@igivepropofol) reported@VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.