Vodafone

Vodafone Outage Report in City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City and County of Swansea, Wales 01/26/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JMAuty Jon Auty (@JMAuty) reported

    @VodafoneUK Hang on, so I’d have to buy a sim and wait a month? That doesn’t seem right

  • Adiuvo_UK Colin Stokes (@Adiuvo_UK) reported

    Wow @VodafoneUK , first you message to say you will be charging extra on roaming (when we cant travel back to UK given current circumstances) then you customer service rep Barry is rude and hangs up then web chat advises a 30 minute wait to speak to someone!

  • _roballen Rob Allen (@_roballen) reported

    @VodafoneUK what a pleasant surprise, my phone contract auto renewal was simple and based on my last payment, no stupid price hikes for #loyalty learn something @virginmedia #TreatLoyaltyLikeRoyalty

  • hammondpatricia Patricia Hammond (@hammondpatricia) reported

    @VodafoneUK I've been with you since 2001, and haven't needed a new handset since 2010. Just rang your customer services to complain how much my bills cost, and was told "Not to be blunt, but that's how the world works" four times. Really not very good customer service is it?

  • abdullahjaved26 Abdullah Javed (@abdullahjaved26) reported

    @VodafoneUK Hi Abul, I have been waiting for your response since the last two hours. One thing is no network and lack of commmication with friends and famoly and the other thing is that I cannot see my case is being taken seriously, I am afraid.

  • markberry11 mark berry (@markberry11) reported

    Anyone else having issue with @VodafoneUK mobile data doesn’t seem to be working 🤔

  • gussy1981 Dave Guscott (@gussy1981) reported

    @VodafoneUK getting bored of your terrible broadband speeds now. Fine in the day, then come 4pm less than a mb. #shocking

  • craigw1878 h00gie (@craigw1878) reported

    @VodafoneUK So you have charged me again for an Ipad that the contract had expired, told me you could cancel it, then said i had to speak to someone, I CANNOT GET THROUGH. So what am I meant to do just sit on hold for hours on end? I do have a job too you know????

  • CourtenayBarrat Courtenay 🖕 (@CourtenayBarrat) reported

    @VodafoneUK how do I speak to a real person? Everytime I've tried to call you send me a link to chat to a robot online and it can't help with my query!!!

  • DavidTh50017427 D T (@DavidTh50017427) reported

    @VodafoneUK please can you help , I need to speak to your credit file team ASAP please