Vodafone outages and service status in City and County of Swansea, Wales

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City and County of Swansea, Wales

The most recent Vodafone outage reports came from the following cities: Neath.

City	Problem Type	Report Time
Neath	Total Blackout	15 days ago

Community Discussion

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Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

• 
  Laurence Carpanini (@lcarpanini) reported 22 seconds ago from Reynoldston, Wales

  Come on @VodafoneUK when will service be back to normal on Gower? 😡

• 
  David (@damaje73) reported 53 seconds ago from Swansea, Wales

  @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

• 
  Mark Campion (@MarkkCampion) reported 2 minutes ago from Swansea, Wales

  @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

• 
  Angharad Stenner (@SproutStenner) reported 6 minutes ago from Swansea, Wales

  Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

• 
  Matt Smith (@WelshBlackLab) reported 10 minutes ago from Swansea, Wales

  @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

• 
  Kevin Child (@KevDocChild) reported 12 minutes ago from Swansea, Wales

  @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

• 
  // Tara // (@immabeahippo) reported 12 minutes ago from Swansea, Wales

  @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

• 
  Leanne Richards (@leannemrichards) reported 16 minutes ago from Bishopston, Wales

  @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

• 
  Beth 🦢⚽️🐕 (@bethan_maunder) reported 17 minutes ago from Pontardawe, Wales

  Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

• 
  Mr E (@SimEllett) reported 17 minutes ago from Llanelli, Wales

  @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

• 
  Mike Prosser (@prosser_1984) reported 33 minutes ago from Pontardawe, Wales

  Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

• 
  Ben Harris (@Bentholyptus) reported 37 minutes ago from Swansea, Wales

  @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

• 
  Sarah Michael (@sarbearmichael) reported 39 minutes ago from Dunvant, Wales

  Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

• 
  Jonathan Clarke (@clarkey2007) reported 40 minutes ago from Port-Eynon, Wales

  @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

• 
  // Tara // (@immabeahippo) reported 44 minutes ago from Swansea, Wales

  @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

• 
  Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported 46 minutes ago from Swansea, Wales

  @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

• 
  Laurence Carpanini (@lcarpanini) reported 48 minutes ago from Reynoldston, Wales

  Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

• 
  Nicola Fine (@NicolaFine1) reported 52 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Robert Francis #FBPE (@astra46) reported 54 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Corey (@MilwardCorey) reported 60 minutes ago from Swansea, Wales

  Ignorant rude useless @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Aston (@AstonTimothy) reported 6 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  Stevie G (@GTStevie46) reported 10 minutes ago

  @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract

• 
  tt (@tonyfraser24) reported 12 minutes ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

• 
  BritainAnon (@BritainAnon) reported 13 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  MarksMusings (@aroundthehouses) reported 17 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  Anna Maslowicz (@annamazz) reported 17 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Paul Frost (@paulfrost_me) reported 17 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  tt (@tonyfraser24) reported 18 minutes ago

  @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 21 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Cyber Woogy (@CyberWoogy) reported 23 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it