Vodafone outages and service status in City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around City and County of Swansea, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in City and County of Swansea, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City and County of Swansea, Wales
The most recent Vodafone outage reports came from the following cities: Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Total Blackout | 9 days ago |
Community Discussion
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Vodafone Issues Reports Near City and County of Swansea, Wales
Latest outage, problems and issue reports in City and County of Swansea and nearby locations:
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Mike Prosser (@prosser_1984) reported from Pontardawe, WalesThanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Angharad Stenner (@SproutStenner) reported from Swansea, WalesCustomer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit
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Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales@VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, WalesHas @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡
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David (@damaje73) reported from Swansea, Wales@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Charlotte Cymru 🏴 (@Charlotte_Cymru) reported from Swansea, Wales@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, WalesCome on @VodafoneUK when will service be back to normal on Gower? 😡
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Ben Harris (@Bentholyptus) reported from Swansea, Wales@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Sarah Michael (@sarbearmichael) reported from Dunvant, WalesFinally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Mr E (@SimEllett) reported from Llanelli, Wales@VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Kevin Child (@KevDocChild) reported from Swansea, Wales@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Paul Fradgley (@gpfradgley) reported@VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!
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Dr Edinam Dean Eton (@edinamdean) reported@VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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tt (@tonyfraser24) reported@VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.
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Gav (@gav_hadden) reportedDiabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now