Vodafone

Vodafone Outage Report in City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City and County of Swansea, Wales 04/01/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • frith_gareth Gareth Frith (@frith_gareth) reported

    @VodafoneUK 2 hours 30 mins and still no further. Asked for a manager and all in a meeting apparently. The issue is my wife’s data speed is capped at 10mbps and we wasn’t told this when taking out the contract. We were told it was unlimited. So I want what we were sold.

  • itskeithriley Keith Riley (@itskeithriley) reported

    @VodafoneUK Well I thought I was on the pro version as I got the Apple TV last year when I took the package? Would you consider sending a couple extenders for a loyal and caring customer??

  • hotelcritic Manoj (@hotelcritic) reported

    @VodafoneUK Slow mobile data speeds for the past 6 months on 4g

  • spiceblackford lucy 💙 (@spiceblackford) reported

    @VodafoneUK Is there a problem with Vodafone in South Kensington ? Don’t get 4G in the street, & no signal atall in my flat. I put in my postcode & it didn’t show any problems ??

  • MrKinkyDevil Kinky Devil (@MrKinkyDevil) reported

    Have just spent an hour in the @VodafoneUK customer service loop with their awful bot system and awful telephone system. I've had a contract since October and been charged . They've never activated the simcard and I've tried for hours to get them to activate it on many occasions

  • Interesting_Ian Ian Wardell (@Interesting_Ian) reported

    @VodafoneUK I have another 13 months of my vodafone contract left. Due to ongoing problems with broadband and telephone line, am I permitted to terminate the contract without any financial penalty?

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @CeriJane @VodafoneUK We have exactly the same problem. Complaints departments are supposed to be helpful and understanding. @VodafoneUK are rude, unhelpful and uncaring. Everything you’re not supposed to be.

  • aaronbekir Random Hero (@aaronbekir) reported

    Story of a Phone Return @VodafoneUK Its fully tracked and insured (it isn't) DPD will come and collect it then (they didn't) We will pay for it to be tracked and insured (you won't) Just take a picture and that is enough proof (it isn't) Take it to a store (but fully boxed) HELP

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @PrivacyMatters @VodafoneUK Especially for something perhaps temporary or at least changeable like a chat support overlay or a “how are we doing?” mini survey tool.

  • JordsLiddle Jordan (@JordsLiddle) reported

    @VodafoneUK are you having network issues in Bath today? Having to turn my devices back to 3G to get any data that works.