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Vodafone Outage Report in City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City and County of Swansea, Wales 01/24/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DarKCHR0 Dro (@DarKCHR0) reported

    @VodafoneUK for some reason you have duplicated my account and I was unable to cancel my contract, was promised a call back within 48 hours to resolve and nothing. Meanwhile I’m now paying for two phone contracts - can someone get in touch please?

  • mmalex tanh(mmalex) 🇺🇦 @mmalex@mastodon.social (@mmalex) reported

    @VodafoneUK Thankyou. I have tried that and I click the button, it sends the message 'Get started', but the BOT never replies. not sure how to proceed. cheers.

  • foxonahouseboat Michael Fox (@foxonahouseboat) reported from London Colney, England

    @VodafoneUK really poor coverage in London these last few weeks, struggling to get online or use WhatsApp. What’s going on?

  • cezar91 Cezary Siwek (@cezar91) reported

    @VodafoneUK Please guide me what is the exact combination of buttons I need to click on that link that will get me to the "raise a complaint" page. or just please share the email address of the Complaint department please.

  • Snaphyy Snaphyy (@Snaphyy) reported

    Hey @VodafoneUK, I had an engineer around today trying to sort out my poor internet connection. around an hour ago the wifi has completely shut off, was this supposed to happen?

  • cezar91 Cezary Siwek (@cezar91) reported

    More from my @VodafoneUK saga. I wanted to open an official complaint about how my broadband upgrade was handled. During 1hr conversation they: -offered £10(about £0.80/hr of my time) -refused to open a complaint -refused to give email of the complaint dep. Time to contact @Ofcom

  • matthewsjlauri Matt L (@matthewsjlauri) reported

    @ryangould1988 @VodafoneUK Got the same issue with my broadband. Hasn’t been working properly for about 2 days now. Even then it’s been on and off for months. Very poor internet service and their online test options suggests there are no issues. Totally BS

  • FFranco1975 Franco123 (@FFranco1975) reported

    @VodafoneUK @JustEatUK Just looks like one of your customer service team have replied when asked why my broadband isn't working

  • Ikra4SRK Ikraa❤ (@Ikra4SRK) reported

    Changed from @VodafoneUK to @ThreeUK and gosh, feels so nice to have some signal and to be able to make calls and use the Internet without any issues. Vodafone is really the worst service provider I have ever been with. No signal in my own house, ever. Changed to 3 and all fine!

  • grayhulbert Graham Hulbert (@grayhulbert) reported

    @VodafoneUK I have upgraded my fibre line and now my internet is down. I contacted 191 who couldn’t resolve it so booked an engineer but this seems wrong, everything I’ve read suggests it’s just a router authentication issue that can be resolved remotely, can you help? Thanks