Vodafone

Vodafone Outage Report in City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in City and County of Swansea, Wales 12/30/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • groggygames Groggy games (@groggygames) reported

    @VodafoneUK @VodafoneUK you seem to have ignored the last few DM’s I sent. If I can speak to someone directly that would be able to help that would be ideal. Our experience with your customer support team has been abysmal so far.

  • hongkongfuey72 angie mcdougall (@hongkongfuey72) reported

    @VodafoneUK it shouldn’t be this hard to leave. Any other company will provide a PAC number in 60 seconds. You cannot even reply to any texts or phone requests. This doesn’t stop someone leaving just makes sure they never return

  • m00min Di Turner (@m00min) reported

    Looks like it's time to research switching to another mobile network, my @VodafoneUK Sure Signal crapped out a while ago and they don't sell them anymore. I'll consider any network that allows routing calls through our fibre connection as its too much to hope for an actual signal

  • AJPHenderson Andrew Henderson (@AJPHenderson) reported

    Please help, @VodafoneUK. Need to tell you about a house move for my broadband. 14:28: cut off while talking to rep 14:45: rep's system froze, promised call back (no call back) 15:57: cut off while in queue 16:05: cut off while talking to rep 16:16: cut off while in queue

  • ma499 Mustafa Arif (@ma499) reported

    Left @ee (when it was Orange) for @VodafoneUK due to poor customer service. Then moved on to @o2 for same reason. Now, found O2 customer service lacking too. Is the UK mobile industry in downward spiral when it comes to customer service? Are any MVNOs better?

  • gregmchugh GreggerZ (@gregmchugh) reported

    @VodafoneUK hi Vodafone. I've received a text saying you can't process payment but there's sufficient funds in the account in question. Been on hold for ages and getting bored now! Help!

  • hongkongfuey72 angie mcdougall (@hongkongfuey72) reported

    @VodafoneUK have been on the website and trying to speak to an advisor all day with no luck. Dreadful service

  • NicolaOBBeauty ObsessedByBeauty (@NicolaOBBeauty) reported

    Omg @VodafoneUK seriously. Tried to make a complaint THREE times and your automatic line hangs up each time. I will be going to the financial ombudsman about the shocking service I have received over the past month.

  • AWriggle Angela Brown (@AWriggle) reported

    But now I find the receipt so call @CPWTweets to say I don't want the @VodafoneUK, have never been able to switch and when I did call they denied ever selling it to me. Been told 'it's tough, look at the terms, you can't cancel'. AND there's no record of me calling them before!

  • pamatluing Pam Baker 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@pamatluing) reported

    I am so sick of being pursued by @VodafoneUK for a debt which does not exist. This is the fourth time, each time a different collection company, each time they assure me the problem is resolved. I have wasted many hours of my life on this. Avoid using them if you can 😡