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Vodafone

Vodafone Outage Report in City and County of Swansea, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • Charlotte_Cymru
    Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • MilwardCorey
    Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • sarbearmichael
    Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • bethan_maunder
    Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • clarkey2007
    Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • Bentholyptus
    Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • immabeahippo
    // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • KevDocChild
    Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • damaje73
    David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • prosser_1984
    Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • SproutStenner
    Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • SimEllett
    Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • immabeahippo
    // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • WelshBlackLab
    Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jud1960
    Judith Harris (@Jud1960) reported

    @VodafoneUK Problems with "Secure Net." Not scanning just says "try again later". Are you aware of this issue? Did DM you but had one reply but no one else got back to me.

  • EssexEducator
    AlexTheHistorian (@EssexEducator) reported

    @VodafoneUK any issues in the SS9 area? Our internet connection has been very poor for the last week and is crashing badly today (during the football as well...) Can we have somewhere near the 500mbps we pay for and not 13.7kbps please? Especially as you've just increased prices!

  • rodeoboy155
    Ben Page (@rodeoboy155) reported

    @EE you have the worst customer service ever, over 12 hours of chats and calls. HOPELESS. @VodafoneUK #skymobile give me a shout.

  • SaraHancock3019
    Sara Hancock (@SaraHancock3019) reported

    @VodafoneUK can someone help me with an unexpected high bill? I’ve tried online chat, calling and I’m out of options

  • RWA5H
    Richard Wash (@RWA5H) reported

    @VodafoneUK So, I called and spoke to a real person. Seems yesterdays chat was to put a plaster on my problem. The “expert” missed that I’ve had a broken (openreach) connection for some time. Tut tut. Engineer booked. Very disappointed. Seems my dongle hasn’t worked either. Have to reset.

  • gemmlaa
    Gemma W (@gemmlaa) reported

    16.02 “Hi Vodafone rep. I’m not very happy about the service I’m being provided with. Can I speak to someone?” 16.49 - your issue is regarding poor CS is being escalated to a manager 17.17 - still waiting Top service today @VodafoneUK 🤨

  • DDuffill
    David.J.Duffill (@DDuffill) reported

    Another day, yet another drop out from @VodafoneUK completely unacceptable, “we’ve fixed your issues” don’t lie to me, it only lasted 2 days.

  • kasiamikus
    Katarzyna - Kasia - Kate (@kasiamikus) reported

    @VodafoneUK it’s been four days since we reported the fault with our broadband. Are you ever planning to fix it or should we just continue paying you for nothing?! #vodafoneuk

  • JS_thatsme
    Jo 🌿 (@JS_thatsme) reported

    Stunned that @VodafoneUK weren’t able to offer us a competitive offer for my mother in law’s broadband / land line! A once loyal customer that we’ve now switched v easily to @Plusnet and saved her £130 a year!!

  • JiggerJay
    Jamie Harvison (@JiggerJay) reported

    @VodafoneUK any plans to expand 5G to NN8 soon? With the prices you are now charging per month I can't justify staying if the speeds stay this slow, all the other carriers are using 5G now here