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Vodafone Outage Report in City and County of Swansea, Wales

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in City and County of Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Vodafone

Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • prosser_1984
    Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • immabeahippo
    // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • immabeahippo
    // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • damaje73
    David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • MilwardCorey
    Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • Bentholyptus
    Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • sarbearmichael
    Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • KevDocChild
    Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • SimEllett
    Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • SproutStenner
    Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • bethan_maunder
    Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • WelshBlackLab
    Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • Charlotte_Cymru
    Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • clarkey2007
    Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sue_Wood_
    Sue Wood (@Sue_Wood_) reported

    @VeloUK @VodafoneUK Oh Larry I feel your pain. Spent ages this evening reconnecting Alexa and the digital cat flap (!) to the new “upgraded” wifi. Crap instructions for both. Technology is great when it works, such a bloody pain getting there though 😟

  • RoseHug76955060
    Rose Hughes (@RoseHug76955060) reported

    @GeorgeMonbiot @VodafoneUK give them my number lad and I will give them a big Scouse eff off. don't let them grind you down george. happy to talk to them for you if that what it takes xxxxx

  • wolvesboy40
    phil evans (@wolvesboy40) reported

    @VodafoneUK @Uniqetz Shocking and terrible behaviour from @VodafoneUK. Too often large companies make it so difficult for ppl who have suffered a bereavement, all due to penny pinching on customer service

  • OpinionsbyShane
    Shane Donohoe (@OpinionsbyShane) reported

    @Mr_Dreadful @VodafoneUK @GeorgeMonbiot and that senior person, (as well as contacting George and sorting this out, soonest) needs to look at how this happened, who else it's happened to, how to fix that up and make sure it never happens again. Too many cos setting up horrible systems and comping the loudest victims.

  • connectedup
    DebN (@connectedup) reported

    @GeorgeMonbiot @VodafoneUK Here's another problem I've had to deal with on behalf of elderly father recently. DMs, bots, WhatsApp us.. My dad can't be the only one who has no idea what these mean.

  • Sarah7984
    Sarah Olijnyczenko (@Sarah7984) reported

    @VodafoneUK @GeorgeMonbiot Their customer service is awful. I’ve had to make a complaint before&had a bloke flirting with me for 45 mins who then asked if I was happy now?! I’ve had more contracts opened in my name than needed&lengthy waits for a new phone…can’t believe a company like this exists in 2022!

  • The_Chossy
    Chossy (@The_Chossy) reported

    @GeorgeMonbiot @VodafoneUK Bit of a fluff at the end of that reply there, anyway cancel everything wait who cares your dad is too confused to know and you and your sister are dealing with it ignore it you've cancelled the direct debits. You are golden

  • paulwilliamsonx
    Paul Williams (@paulwilliamsonx) reported

    @VodafoneUK @GeorgeMonbiot Too late. My broadband finishes in October and mobile in November. I've never been able to link them to get the discount but nothing to what you've put George's gaily through. I'll not be renewing

  • CoolPham
    Cuong Phambinho (@CoolPham) reported

    @VodafoneUK @GeorgeMonbiot Eff off vodafone, you’re the worst company to deal with, will never get a contract with you criminals again

  • DystopicRedhead
    The Dystopic Redhead 🇺🇦 #StandWithUkraine (@DystopicRedhead) reported

    @GeorgeMonbiot @VodafoneUK This ate away at over 10 years of her life - and mine. I spent my college years trying to find a psychiatrist who could treat her, an organisation that could support her, anything. But she didn't want to see a doctor: in her mind, she was OK - the threat came from outside. /3