Vodafone outages and service status in Grange-over-Sands, England
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Problems in the last 24 hours in Grange-over-Sands, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Grange-over-Sands, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Grange-over-Sands, England
Latest outage, problems and issue reports in Grange-over-Sands and nearby locations:
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Chris McWilliams (@berbamcwillyz) reported from Middleton, England@VodafoneUK offering me a £6 a month discount on my upgrade which is the same as a new customer is laughable when been with them over 10 years and have 3 contracts with them 👋🏻 am sure @CPWTweets will get me a better deal
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The Factory Tap (@TheFactoryTap) reported from Kendal, EnglandYes looking elsewhere after 20 odd years @VodafoneUK #robingbastards nearly as bad as @bt_uk
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Siobhan Courtney (@CourtneySiobhan) reported from Lancaster, EnglandCan anyone in authority at VODAFONE please help my friend who has just lost her husband and has been treated abominably by the team there, I can’t begin to explain how shockingly rude & insensitive they’ve been.We aren’t getting anywhere with the call centre @VodafoneUK
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Jelly (@OneJellyMan) reported from Halton, EnglandAnyone else having issues with @VodafoneUK Broadband today?
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Daniel Lucy-Lloyd (@bobofgold) reported from Arnside, England@VodafoneUK Yes @SkySportsMobile have been aware of these issues since the end of last year and have been promising an update to fix it. The app hasn't been updated since October 2019. You used to be able to force the app to v2.4 but login doesn't work on that version any more.
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Yxng Avon 🇸🇸🇸🇩🇺🇬 (@YxngAvon) reported from Halton, England6 days ago I contacted them again on Twitter and they said it would take 5 days for their credit support team to resolve it. But nothing has been done up to date this is very disappointing from @VodafoneUK
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Yxng Avon 🇸🇸🇸🇩🇺🇬 (@YxngAvon) reported from Halton, EnglandI am deeply disappointed in @VodafoneUK lack of urgency in addressing a negative credit marker for missing payments on my account even though they admit my accounts are up to date. I first raised the issue 2.5 weeks ago & they said it'd take 14 days to resolve.
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Rob Hardley (@roberthardley) reported from Halton, EnglandHey @VodafoneUK could you provide an update for the people of #Barnton (CW8 4) we've ALL been without Internet for 24h We know @WeAreOpenreach are on site rectifying the issue.. but it's a biggie @CanalRiverTrust
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Claire Povah (@Claire_pov) reported from Lancaster, England@VodafoneUK broadband fails far too often sorry I ever move to you - can't get a response from online support
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Dominic Smith (@domtsmith) reported from Middleton, EnglandWell @VodafoneUK your 191 customer services line is truly awful. I want to speak to someone about a problem, why will you not let me do that?
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Phil Morgan (@Moggie_P) reported from Over Kellet, England@VodafoneUK hi, I was sent an upgrade code yesterday for my price plan, followed the links and the code was refused as out of date, same for my wife’s phone. Any help available?
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Claire Povah (@Claire_pov) reported from Lancaster, England@VodafoneUK @JohnnyM22172447 Same here - keeps dropping out and disconnecting a lot. Was with EE and no such problems there. What is the problem @VodafoneUK
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Julie Davison (@JulieDavison2) reported from Kendal, England@VodafoneUK My daughter is in a band and during lock down has been furloughed both from work and her band. She has been recording home alone but her computer packed up. She needs cheering up. #BlueMonday
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Scott simmons (@Simmonslfc) reported from Middleton, England@VodafoneUK awful customer service today from your advisor. He left the call saying sound after I said he has been no help. #Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tanzeel Akhtar (@Tanzeel_Akhtar) reported@VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Lee Harris-hamer (@harris_hamer) reported@VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)
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Simon Dealey (@judahbenhur77) reported@VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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danielle (@DaniB_x) reported@bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.