Vodafone outages and service status in Dordon, England
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- Vodafone generated 0 outage signals in the last 24 hours around Dordon, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Dordon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dordon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dordon, England
The most recent Vodafone outage reports came from the following cities: Birmingham, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 16 days ago |
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Internet | 20 days ago |
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Phone | 20 days ago |
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Internet | 1 month ago |
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Wi-fi | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Dordon, England
Latest outage, problems and issue reports in Dordon and nearby locations:
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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kat (@katguinnes) reported from Measham, England@PriscillaMay @VodafoneUK They are shocking service atm, I tried to cancel and go elsewhere but was told the same
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kane baker (@kanebcfc) reported from Dordon, England@VodafoneUK Not really no I’ve have been with you 2 months now have had to call up over 5 times about the service being disconnected all the time paying for something that I can’t use got promised £30 of my next bill that was a lie
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Hamesh Patel (@Hamesh_) reported from Birmingham, England@VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@VodafoneUK well tonight have no broadband as you have taken over my broadband without permission after cancelling my move from BT. now I have no broadband to work! So guess what a loyal customer will be leaving Vodafone for BT both BB & all 4 family mobile lines
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Anna (@Annaba250784) reported from Birmingham, England@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Ryan Eaton (@ryaneaton93) reported from Birmingham, England£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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Andrew Markou (@Andyfoodie) reported from Birmingham, EnglandHi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Daniel Newbery (@NewberyD) reported from Water Orton, England@VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.
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Sam (@sam_holden5) reported from Lichfield, England@Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK
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Deborah (@deborahm008) reported from Bedworth, England@VodafoneUK get to cinema to find I can’t redeem my 2 for £7 tickets via the app as it doesn’t work. Due to so called “maintenance” thanks for the forever sequence of customer fails
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Stephen (@Connaghty) reported from Birmingham, England@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Louise Haydon (@sporty169) reported from Birmingham, England@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Deborah (@deborahm008) reported from Bedworth, England@VodafoneUK why yet again is the my rewards app not working. I have resintalled it twice. What is the point. Of having rewards u cannot access
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Simon Neale (@nealesj) reported from Birmingham, EnglandAt Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).
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Didi Percival (@didilfc7) reported from Nuneaton, England@VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice
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Dilip Kumar Palle (@PalleDkumar) reported from Nuneaton, England@VodafoneUK how to cancel my Apple Watch data subscription !! I tired with customer services and they don’t the process ! Please get the issue sorted it’s charging me £6 every month .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Mr Paul Newman (@MrPaulNewman) reportedIf I was a @VodafoneUK customer- I wouldn’t be as of today
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Nabootique (@Vince_Noir77) reported@Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.
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BazLogic (@BazLogicUK) reported@VodafoneUK I’ll be cancelling next week, customer with you for last 20years.
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Gram40 (@Gram40270969) reported@VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi
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Rogue One (@RogueOne18) reported@EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?