Vodafone Outage in Dordon, Warwickshire, England

@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

@VodafoneUK get to cinema to find I can’t redeem my 2 for £7 tickets via the app as it doesn’t work. Due to so called “maintenance” thanks for the forever sequence of customer fails

Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

@VodafoneUK is the WORST network ever I swear

@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months

@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

@im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad

@KelvorC @VodafoneUK They told me the same thing been with them 3 months internet is shocking they won’t let me cancel

@VodafoneUK Not really no I’ve have been with you 2 months now have had to call up over 5 times about the service being disconnected all the time paying for something that I can’t use got promised £30 of my next bill that was a lie

@VodafoneUK absolute joke been on hold 2 hours not 1 person answered the phone playing the 2 same shit songs

Been on hold with @VodafoneUK for 40 mins now is there internet that bad everyone is calling up to cancel 🤬🤬🤬

My call with @VodafoneUK customer service (thread). VF: “If you’d like to discuss the number you are calling on, press 1” [I press 1]. VF: “welcome to Vodafone Corporate. If you’d like to speak to someone press 2” [I press 2]...5 second pause... /1

Staff in the @VodafoneUK shop are really helpful but let down by terrible IT equipment

Trying to upgrade a phone with @VodafoneUK the systems in the shop are so slow. Been her 40 mins and counting and missed an appointment

@haydn91 @VodafoneUK Sorry about the late reply ***, I’ve never got a ******* signal 😡

@VodafoneUK My new years resolution is to get conceive 🍼 and buy first home. I have been trying last year I'm only 25.. 2019 best be my year #VeryMeRewards

@VodafoneUK My new years resolution is to get conceive 🍼 and buy first home. I have been trying last year I'm only 25.. 2019 best be my year

@VodafoneUK hey, do you know why my data has been really slow last two days havnt been able to even load a simple HTML’s page

@VodafoneUK #VeryMeRewards I would love to take my kids on a holiday for a week, especially my son who has had 3 broken legs in 3 years

@PhilTonks2 @VodafoneUK @O2 It's been awful for weeks now. I had the same response as you. I'm currently only getting GSM not even 3G

Currently piggy-backing off a @VodafoneUK work phone until @O2 can sort their signal out. Been awful recently cc @PhilTonks2

Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

Must be a 25 min cut off on the chat as my second session has shut. How do I make a formal complaint @VodafoneUK #vodafone #shoddyservice

@VodafoneUK The online form seems to be working again now - looked like it was down for maintenance yesterday. But I now need my account number which I still haven’t received yet! I have texted 97886 but I keep getting a message that says I’ll receive a welcome email but still no sign!

@CPWTweets @VodafoneUK It was the Vodaphone black friday deal on the S9+. We are still in store. Its now been 4 hours. We are so close but now it is saying a ghost transaction so trying to get through to support. The poor guys here should be leaving now but staying to help.

@VodafoneUK - I have been in the Carphone Warehouse for 3 hours trying to get your black friday deal but the systems keep crashing. The guys are fab here ( @CPWTweets Sutton Coldfield - brilliant service) but disappointed that you can't handle the volume.

@VodafoneUK I've sent a DM. Help please.

@veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

Just a reminder don’t join @VodafoneUK, their customer service is poor. They are pretty exploitative. Even after being a customer for 9 years, they treated me like rubbish. This happened multiple times over the years, I’ve finally left now. Just don’t do it.

Oh yeah, my daily reminder @VodafoneUK are awful. Don’t join them.

@VodafoneUK help please. Trying to login to my broadband account however it is trying to send a security code to a mobile number that no longer exists.

@LiamPatient @VodafoneUK @EE Please don’t go with Vodafone, so so many bad experiences with them, the initial deal will be good but their customer service is awful, left after 9 years just a couple of months back.

@mrusc2008 @VodafoneUK I’ve just left after 9 years, they are beyond awful.

@CraigBeck @VodafoneUK Ditto, they are awful.

You know you’ve had to speak to a company’s customer service department way too many times when you start singing the next song on their hold music playlist before it comes on! @VodafoneUK #BoredOfCalling #ShouldHaveStayedWithEE

My daily reminder for you not to be a @VodafoneUK customer, please don’t join them, at all. Ever. They are the worst, seriously.

@VodafoneUK @CatTomlisson No it’s not strange. Same happens here. And resetting password does nothing. Have phone up and still doesn’t work. Poor service. Pass.

@VodafoneUK @AmazonUK id treat @jav_singh1 so he'd feel better after a rough day

@VodafoneUK @AmazonUK i would treat my husband to a new computer game #TuesdayTreats!

@VodafoneUK @AmazonUK i would treat my husband #TuesdayTreats!

@lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

@EE Thanks @ee Still feel cheated what a rip! Lesson learnt... Switch to @VodafoneUK or @bt_uk to not have your pants pulled down.

@VodafoneUK absolutely shocked long term customer with 3 phones on my account go to order new iPhone and the options presented to me for my account were shocking and no attempt to to do anything just telling me what I can’t do! Time to cancel and go elsewhere

@VodafoneUK @AmazonUK #TuesdayTreats I'd treat myself as after the summer hols, I've spent all my cash on kids!

@VodafoneUK is there any phone service in the B14 area. Work phone no signal all day. Deeply annoying.

@VodafoneUK shocking service and nobody knows what they're doing with such a big company just trying to rip people off!!!!!

@VodafoneUK I have rang 3 times they say they have added it then they said I they needed to take WiFi calling off my account for it too work I yet it still doesn't work. No error I click the merge icon on my iPhone and nothing happens

@VodafoneUK moved over as a prime customer 3 months ago had nothing but problems since joining can make conference calls despite speaking to customer service 3 times wish never rejoined

@VodafoneUK @Vodaphone_Care @vodafoneukceo 2/2 same issue occurred at the end of May, had a car accident at the start of June, now your claiming as the screen in cracked ( due to car accident) you will not repair the original fault. Not good customer care for loyal customers.

@VodafoneUK been customer for over 10 years first time upgrading and lack of offers given... time to move networks. No customer loyalty

@NatWest_Help They were not helpful. Told me it was apples fault, spent 2hrs on the phone to Apple then lost the will to live. They have not resolved the issue each time I have contacted them. My partner also got the ombudsmen involved for that and other reasons. @VodafoneUK are useless

@VodafoneUK how many phone calls and webchats do I need to make to cancel insurance on devices not held, insurances not used, SIM cards never used and still you continue to charge me 😡😡😡

Hey @VodafoneUK - just for the record emojis 'emote' so you can tell the poor confused chap in your radio ad that they are 'emoting'. 🤣

@NatWest_Help The number is correct and I’ve tried at least 3 times. My service here is awful. Had it out with @VodafoneUK as they also send an activation code to access account. I can’t access that either for same reason, no codes come through!

I swear I have told this Vodafone customer advisor several times I just want my PAC number and leave @VodafoneUK. Well done for the offers but I want to leave what is so hard about that.

@bealster64 @VodafoneUK You are so salty. I’ve been with Vodafone since 2010 and never had any issues. I always getting a good prices and offers. I have Iphone 8 Plus and the IPad 2018. And I pay more or less like other people pay only for iphone X.

@VodafoneUK No I managed to sort my issue over the online chat, must say your customer service team is great at sorting issues out, it’s just the actual site which was slow to load anything. Anyway all is good as sorted out what I needed in the end 😊

@VodafoneUK have the worst customer service EVER, i don't even like complaining but these man are so shit.

@rymez2k @winter_heidi A colleague once blamed IT problems on "a saturated firewall" as that's what @VodafoneUK were telling businesses when there was a proxy server problem. I would never have believed such a thing existed if I hadn't seen it!