Vodafone Outage in Dordon, Warwickshire, England

During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

@VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice

Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

@VodafoneUK **** I wish I took that job with the NHS, free pizza, free coffee and now free data : (

@S1ngletrackM1nd @EE @VodafoneUK I've got 14 days to decide,once it arrives. Worst case scenario I'll send it back and buy from @CPWTweets

@VodafoneUK can you respond to my DM ASAP. You’re network doesn’t work in any way. Such poor service, that I can’t believe I pay for

@VodafoneUK don’t half give you a **** experience and pass the buck to a different company

@VodafoneUK The NHS shouldn't be allowed to profit from their employment personally (other than their wages etc). This is considered a gift and highly unethical and probably not technically allowed. This **** needs stopped now. You're all scum. Inc those who demand and accept it.

New phone 🤩 only upgraded online yesterday!!! Bravo @VodafoneUK amazing customer service!

Dear @VodafoneUK. I’m sure you know this already, but your customer care and online ‘help’ is shocking.

@angel_samson @vodaphone @VodafoneUK Omg i did it on line but ended up with 2 phone accounts !!!! Aparently so many people have done it by accident as vodaphone dont make it clear! I was lucky i manged to cancel it last minute ! Check ur account babes and make sure u dont have 2 phone numbers x

@virginmedia continuing issues with broadband in Telford (TF2) and no reasons given!!! It’s costing me a fortune for awful service and costing me extra with @VodafoneUK because I’m having to use my data 😡😫 #virginmedia #virginmediadown

@johnpopham @VodafoneUK Cor. Last time I was in hospital in 2016 I couldn’t even pick up a wifi signal.