Vodafone outages and service status in Banbury, England

Problems in the last 24 hours in Banbury, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Banbury, England

Latest outage, problems and issue reports in Banbury and nearby locations:

• 
  Carl Webb (@carlrwebb) reported 6 minutes ago from Upper Heyford, England

  @VodafoneUK well I can now honestly say that the service from #Vodafone is just awful... poor service for upgrade, wrong billing for upgrade, just dire... don’t use them.

• 
  Tracey Rose (@wellesleytales) reported 8 minutes ago from Upper Heyford, England

  Dilemma of day @VodafoneUK want to send me code by text before can log on to account But no mobile signal in my house/area so can’t receive text 🤔

• 
  Carl Webb (@carlrwebb) reported 15 minutes ago from Bicester, England

  Feeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭

• 
  Lisa TownleyWilliams (@lisa_twilliams) reported 22 minutes ago from Middleton Cheney, England

  @VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards

• 
  David Withers (@DavidWithersTHP) reported 28 minutes ago from Hinton-in-the-Hedges, England

  Just spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.

• 
  Aaron Gumbs (@AaronKGumbs) reported 34 minutes ago from Banbury, England

  Just received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!

• 
  Carl Webb (@carlrwebb) reported 43 minutes ago from Upper Heyford, England

  @VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!

• 
  Carl Webb (@carlrwebb) reported 44 minutes ago from Upper Heyford, England

  @VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!

• 
  Dave Miles (@DaveMilo) reported 47 minutes ago from Ettington, England

  @VodafoneUK 38th in the queue , got through to someone after 40 mins. Then told after chatting with them for 20 mins they couldnt help and passed me to someone in wrong team who kindly has put me back in a queue and I am 48th. What an absolute joke this process is.

• 
  Cllr. Eddie Reeves (@Eddiefreeves) reported 48 minutes ago from Banbury, England

  @VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.

• 
  Fran Dalley (@fdalley72) reported 60 minutes ago from Deddington, England

  @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 7 minutes ago

  @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.

• 
  Millie (@MillieSansoye) reported 9 minutes ago

  .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

• 
  AM (@itsmeitsmeandy) reported 10 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

• 
  Graham Wharton (@Graham_Wharton) reported 13 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Fortune Imports (@MrMBajaj) reported 13 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.

• 
  Chelle (@thechellestar) reported 14 minutes ago

  @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 18 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Holly (@Holly_Radcliffe) reported 19 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 26 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  tt (@tonyfraser24) reported 26 minutes ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order